This is a scammer, avoid at all costs. She caused house damage and concealed it so she gets paid in…read morefull, then continued to lie about it privately and publicly, then admitted that she caused the damage but she will pay for it in the future but of course she never did and didnt even refund. Just a warning to anyone else, avoid this scammer.

Jessica is awesome,she is affordable and hardworking. Our Landlord was impressed because she did a…read moremove out clean. Thanks so much!

Highly recommend this store. I came to make copies and fax paperwork for my insurance and they did…read moreeverything for me. Versus me doing it and not sure if both sides were done. I didn't get any names but both guys at front were very helpful and friendly

I prefer using this location if I need to ship anything with any of the carriers that pick up…read morethere. The employees are very nice, patient, and helpful!

The team did a fantastic job! They were on time, extremely courteous & took great care with all of…read moremy stuff. I will definitely recommend to anyone looking for a moving company.

I do NOT recommend this company. They broke an expensive marble top table and have delayed any…read morepayment for it. Allen Beaulieu, the rep who I made the original contract with, sold me on the idea of the "Full Value Protection" which boasted up to $100,000.00 coverage on my home goods. I paid the extra cost for the "full protection" because he assured me that any damaged items would be much better covered with the insurance. This was apparently a lie as it has been 2 months since I filed my claim and the company has repeatedly advised me that the insurance company was still evaluating the claim, and that there was nothing Graceful Moves could do until the insurance company made a decision. There are no rockets are science involved in this transaction. I paid Graceful Moves to move my furniture. I paid for the extra insurance which Graceful Moves recommended. Graceful Moves broke my table and they now refuse to make any payment despite the fact that I had the "Full Protection" insurance. Use Graceful Moves at your own peril.

At first, this moving company seemed great--friendly and efficient. That quickly fell apart…read more They were unloading someone else's belongings into my apartment. If I hadn't stopped them, I would've ended up with a stranger's items. They also lost my $900 KitchenAid mixer and my air fryer as a small cake business these items were crucial . Their initial compensation offer was $23. After six months of haggling and constant follow-ups, they finally offered $123. I was exhausted and just took it to be done. To top it off, this was a Texas-to-Florida move, and they were extremely vague about when my belongings would actually arrive. No clear delivery day, no transparency--just stress and uncertainty. If you value your belongings or your time, please do not use this company. A good first impression means nothing when they can't keep track of your property or communicate honestly.

They did good,no issues....They were friendly, courteous & on time...actually they were a little…read moreearly!

I cannot reccomend this moving company enough. We just used ironback movers for a full service move…read morefrom Houston to San Fransisco. I interviewed about 6 moving companies and right away from talking with Abner I felt comfortable. Other moving companies were very persistent, trying to sell me, and seemed dishonest. Abner was very responsive and straight forward but did not contact me again after initial quote until I decided to go with him. He garunteed pick up date and arrival date (and time and was 10 minutes early each time!) which was huge for us as our move had to be very scheduled and other companies quoted us a 2 week interval (or more!) of when our items would be delivered. His crew in Houston arrived and packed our entire apartment, included disassembling basic items. They were extremely professional and efficient. Every item even valuable and breakable items arrived in perfect condition. He met us in San Fransisco 5 days later and him and two others unloaded all our boxes and assembled any dissassembled items. Again very professional and efficient. Iron back movers turned what could have been a very stressful move into 0 stress. Abner was extremely hardworking, professional, and easy to work with as was every member of his team. We hope we can use him for any future moves even though we are no longer in Houston!

4.5 stars. A friend who moved out of a 4 story town home…read morerecommended iron-back movers so we decided to use them since we were moving out of a 3 story town home. They were very responsive when we inquired (via text) and I liked that they charged per hour based on the number of movers you requested. We scheduled the moving date, signed a contract, and were ready to go! On moving day, the movers arrived promptly and they were so quick in moving everything! within two hours everything had been moved out of our townhome! It took them another hour and a half to move everything to the new place. Very impressed! They also wrapped certain pieces of furniture for us and disassembled as well as assembled others. Cost was reasonable as well. I would say they are more cost efficient compared to other movers we had inquired. Overall we had a good experience with iron/back movers and would use them again for our next move!

Super friendly and communicative. Spoke with Ms Eliza and she was very precise about what we…read moreneeded. She spoke about current deals that were being offered and gave us a very good quote and deposit. Mr Edwyn and two other gentlemen showed up right on time. I've dealt with other movers who you could tell just wanted to run the clock and waste time and get you to spend way more. These guys were amazing! No messing around, they came in ready to work and got it done! Very nice and kept me informed about any issues that came up while moving. Very careful of all the furniture, wrapped and handled everything with care. The deposit was low and the ending price was awesome! We did go over our time by an hour and it was still very reasonable for everything they did for us. Highly recommend these guys! Give them a call, you'll appreciate their prices and services.

Muchas gracias Expert Movers! Nos ayudaron mucho con todo…read morelo que necesitamos y también fueron súper rápido en mover todas las cosas. Y aprecio muy accesible. Se los recomiendo mucho! Thank you so much, Expert Movers! You were incredibly helpful with everything we needed, and you were also super fast in moving all our belongings. All at a very affordable price. I highly recommend them!

0/10 Service & Customer Service. Do Not. Find another business. Pack-It Movers will anxiously take…read moreyour deposit to get you booked and never show up for the service. On Friday, I booked a move for today 10/19, 1-3 PM. At 12:16 PM Melvin called stating a driver would be reaching out to me soon. Melvin called back at 2:46 and said "yeah our guys are just backed up right now and won't be able to get to you until some hours, can you take a priority move for tomorrow?". After I said I could not, Melvin stated he was going to reach out to his "sister company" to get additional assistance. At 2:52 Edward called and casually stated "This is Edward, we'll be there in an hour". At 4:31 I called Melvin back and asked him what was the update with the sister company. He stated "let me call them and see". He called back less than 2 minutes later and casually said "yea our guys had an emergency on the way to you nobody is going to be able to move you today." This company treated me as if I was the problem when I paid for a service they were not able to render. Melvin knew at 2:46 PM they were not going to provide services, yet kept me waiting hoping I would settle for a "priority move" Monday. They were not apologetic about inconveniencing me, letting me know they do not think they are replaceable.

This moving company is great. First they'll come at least…read more1-2 hours late then they will begin complaining that the furniture is too heavy and they may not be able to lift it up to the next location. Next they'll will break your furniture in front of you and tell you that the it was previously broken and they will document it. Then they'll give up on dismantling furniture and make their customer help them with dismantling the furniture. I think this company is great at doing half ass jobs so keep that in mind when you hire this company if you are brave enough. They also held all of my furniture in there truck and drove off threatening to take my stuff unless I removed my original review