We hired a dinosaur character with activities for our daughter's Jurassic Park-themed 5th birthday…read moreparty, and it was such a fun addition! The dino character and their assistant were adorable and clearly great with kids -- everyone had a blast, and it added a special touch that made the theme come alive. Would book again!

Tony was nice and on time. However, the 'basic face painting" is too basic. No offense, but he is…read moredefinitely not trained for face painting. I can do better work than this

Aurora was phenomenal! She sang, danced, face painted, and was in character 100% of the time. She…read morehad the outfit, the knowledge , and their perfect voice. She was so sweet and so kind to all our guests both young and old. I was a little nervous about my booking because it was my first time, but I am so glad I did it. It was definitely a worth it.

I am so blown away by Enchanted Characters! They actually weren't the first company I reached out…read moreto for our party, but I'm SO glad I found them after having awful communication with a highly rated competitor. The entire process with Enchanted Characters was incredibly smooth from start to finish. It was so easy to inquire and book online, and I received a follow-up message almost immediately. They were very thorough and provided all the information I needed, so I barely even had any questions. The little times we did communicate, the response was almost immediate, which made me feel so confident that someone would actually show up to our party and on time! We had the lovely Faith come out as Cinderella for our daughter's third birthday, and she was truly the highlight of the whole party! She was such a beautiful Cinderella and played the character to a T. She did singing, dancing, storytelling, bubbles, and games and had all the kids participating and engaged the entire time. The kids absolutely loved her and said that was their favorite part of the party! My daughter had the biggest smile on her face and the loudest laugh throughout the whole performance, which made it all so worth it It was such a special experience for her third birthday, and I can't wait to reach out to these guys again for future parties!

We booked Glinda for our little girl's 8th birthday, and she was absolutely fantastical! Our…read moredaughter is very shy, but Glinda immediately made her feel comfortable and brought her out of her shell. She even got her to sing a duet with her, which was such a special and unforgettable moment for us. Glinda was completely in character the entire time. Both the kids and the adults were captivated and had an amazing time. We couldn't have asked for a better experience and highly recommend her to anyone looking to make their child's party truly magical!

Peter Pan came to our daughter's birthday party and was absolutely wonderful! He stayed in…read morecharacter from the moment he stepped onto our property and kept the kids engaged the entire time. He led the birthday song during cake time, read stories, guided a treasure hunt, hosted a dance party, and even conducted sword-training activities. We created a custom treasure hunt and shared the details with him in advance, and he did an excellent job leading more than 10 kids through it seamlessly. The children had an amazing time, and many parents commented on how magical, energetic, and engaging the party was. We were also very impressed with the team's fast, smooth communication throughout the planning process. Every question we had was answered promptly and thoroughly. We're so grateful for the wonderful experience and would absolutely hire them again!

My son is obsessed with face painting, so we had to book for his 5th birthday. We were so happy…read morewith the service! Showed up on time, set up quickly, and she painted ALL of the kids PLUS adults within the 1 hour! Some of the kids were unsure about face painting and she made them feel comfortable by painting arms instead! Such cute designs and she was so accommodating to all the adult requests too. Highly recommend!

scheduled face painter and balloon artist for my son's first birthday. both scheduled from 3-430…read more wanted both there at same time so kids could be in line for face painting and some could be getting balloons. I had Star Wars characters scheduled from 430-6 and wanted all attention to be on the characters. So the plan was to have the face painter and balloon artist gone by then. The face painter called me about 40 mins before 3 and said she would be about 15 mins late. Okay, no big deal, I appreciated the heads up. When she arrived I thought maybe the balloon artist would be with her because the balloon artist hadn't showed up and I hadn't heard from her and it was already about 315. The face painter told me she would call the balloon artist and find out what was going on. About 10 mins later the face painter told me that the balloon artist got the time wrong and thought she was supposed to be there at 4 instead of 3. At this point I'm a little frustrated because I know the balloon artist time is now going to cut into the Star Wars characters time, but I'm informed by the face painter that the balloon artist lives not too far and can be there by 4 if not a little sooner. Fast forward to 445 and A balloon artist finally shows up. I'm told by the face painter that this is not the original balloon artist and that she's not sure what's going on, she has tried calling Cynnamon and that she can't get a hold of her that her phone is going straight to voicemail. Then come to Find out the balloon artist only speaks Spanish and so the kids can't even communicate with the balloon artist to tell them what they want. My wife, who speaks Spanish, had to translate to the balloon artist for some of the kids and I'm not sure who else helped but at this point, I'm furious. So I text cynnamon and tell her that I don't feel like I should pay for this balloon artist because he's an hour and 45 mins late, he's cut into my Star Wars characters time which I paid a lot of money for, he can't even communicate with the kids, and to top it off his balloon artistry wasn't that good. I get no response from cynnamon. So fast forward to the time when the balloon artist is done and my wife tells me he's asking to get paid, and I was dead set on not paying him, but my wife felt bad for the guy because he wasn't originally supposed to be there and got thrown into all this, so I ended up paying the guy. I finally hear back from cynnamon about an hour and a half after the party is over in a text which is pasted below. You can read it for yourself. She proceeds to tell me that she can give me $50 off but I should still pay at least $100. Well I already paid the full 150 by that time. So after all that she can only offer $50 refund. What she should do is pay the guy from the $200 deposit that I had already paid if she was concerned about him getting paid and wasting his gas and time and refunded me. Also there was no communication with me whatsoever, in her text she says a story about some mixup and the original balloon artists husband saving the day. I should have been contacted by someone and asked if I still wanted a balloon artist to show up almost 2 hours late. I would have just told them not to worry about it at that point. And then cynnamon proceeds to try to tell me that my party was saved because someone still showed up and that the flow was good because kids could get in line for the balloon artist and the characters. Don't try to gaslight me and tell me how you think this all worked out because of whatever mishaps happened. The flow didn't go how I wanted. I wanted the kids full attention on the Star Wars characters, not split between them and the balloon artist. Cynnamon should learn how to make things right when things go bad. Once again if I was contacted at all, I would have said just save the time of the balloon artist and refund my money for him. The only bright side is Senaida the face painter was amazing. It's too bad, I wouldn't book this company again. If you do book a face painter ask for Senaida. But just be aware the customer service of cynnamon is horrible and communication the day of the party is none existent.

We had a very positive experience with Spiderman at my son's birthday party. Spidey (David) was…read morevery professional, engaging and accommodating to our larger group of kids and made the birthday boy feel special. The booking process was very smooth, I would recommend :)

We hired a pirate for my sons birthday. He was on time and played games with the kids and made them…read moreballoon swords! Lots of fun. For an hour I believe the cost was $189

Great job on the elf character that came and surprised All the kids at our daughters 2nd birthday…read more(Christmas theme!) Taylor engaged with the kids the entire time - and was able to bring them all back together at the end for some Games and smiles! She even went along with her magical Elf on the shelf story - and then suddenly "disappeared" to go back to the North Pole! Highly recommend!

The communication was great at the beginning. We booked two people, one entertainer and one balloon…read moreartist. I received a few different calls to confirm the party so everything seemed on track. On the day of the party, the balloon artist showed up without the character. Our character made a mistake and had her parties mixed up so she was over an hour late. The balloon artist kind of just walked around and made balloon animals for the kids but it was awkward with no character. Since our character was so late, some kids had to leave when she was just arriving. We were building up the anticipation but by then we discovered it would be well over another hour, so the kids got in the pool instead and were well into playing and not really into the entertaining by the time the character did arrive. Overall the character was great once the kids heard her singing. Balloon artist was kind of a waste of money since it was a little awkward having someone walk around making balloons without the entertainer. Kind of a bummer it played out that way. Mistakes do happen but no one even reached out to explain anything, I just received an invoice to pay with a slight discount which I still paid.

Some of the guests were uncomfortable by the MC that accompanied the princess. The games were also…read moreone round of musical chairs and then three dancing competitions. The kids really enjoyed the entertainment but the adults complained to me afterwards.

I have had one good experience and one not as good. One experience was two years ago and I was able…read moreto setup for Minnie Mouse to come to my daughters birthday. Setup was as easy and a text and boom, booked. This year I tried to set up a princess and I tried multiple methods to get in contact. I tried on Facebook, calling, and even text. I'm not sure if the person was just overwhelmed but it left me feeling ignored with no response. I did get answered twice and they kept saying they would let me know but did not. I decided to go with another company called Your Magical Party who travels and I'm so glad I found them! I wish Bubbles company nothing but success as being a small business owner is tough but this time the ball was dropped.

Last minute booking due to canceling our bounce house because of rain. Never liked the idea of…read morethese type of things but honestly I'm so glad it rained. This was WAY better than a bounce house, so realistic, so entertaining for both kids of all ages and adults! Everyone at our party was more than impressed! Batman was so awesome and gave attention to all the kids especially the birthday boy! Also really good customer service over the phone from whoever we booked with. Thank you Hero's!!!!

I honestly don't know where to start. Seeing that smile on our son's face was absolutely priceless…read more The characters were amazing. Everyone was astonished at how in character everyone was. My whole family got into it. The games that were played were so fun. Our son was so interactive with the characters. We literally were speechless just watching my son have the time of his life. Thank you guys so much for everything. There isn't enough words to express how happy and thankful we are.

Lauren, I just wanted to send you a special message…read more Thanking you over and over for such an amazing job. You did last weekend. You not only left all the children and awwww but the adults were unbelievably impressed as well. Your professionalism, stage presence, and ability to make Princess Aurora come to life was magical, and something you only see in Disneyland!!! I will be referring you to all of our family and friends for years to come and can't wait to have you again for one of Emerys other birthdays!! Again, thank you thank you thank you !! I want you to know I also reached out to Lexi and told her what an gem you are !!! Have a wonderful weekend sweetie !!

We absolutely loved our experience!!…read more We hired the Garden Fairy(Princess Christina) for our daughter's 5th birthday. She was soo excited when she called the day before the event, it made her so happy. It was really sweet. Everything at the party was perfect. She was really great with the kids. They all loved it & so many parents have said how great she was. Could not recommend them more!! They even sent a little note to my daughter in the mail after the party. Loved loved loved!!

Thank you so much for the face painting and balloon making. The kids at my daughter's second…read morebirthday LOVED IT. Just wish I hired you for longer than 1.5 hours, everyone including adults wanted a face painting Vanessa you were so sweet and quick and amazing! Definitely recommend!!!

Perfect response time, Professional top notch Customer Service , Excellent costume and audience…read moreparticipation. I will definitely refer them and recommend them to All my Family and Friends. I give the 5 stars.