I got to enjoy a flight from San Diego back to jfk in their Mint seats and was very impressed. This…read moreis my first time ever flying JetBlue and I mainly selected them as United could not guarantee a lay flat seat for my red eye flight back to nyc so while looking for other options JetBlue became the winner. I had zero issues with check-in, security or boarding. Everything was so quick and seamless, the terminal for JetBlue is terminal 1 which doesn't have anything to eat. Unlike terminal 2, which has the lounge. Either way it didn't matter much to me given the time of my flight. When I boarded the plane I was shocked the flight attendant came to show me how to navigate my seat. I have never gotten this from neither Polaris nor Singapore airlines! We were always left to figure out how the seats work on our own! It was refreshing! She was so kind and friendly. I felt really welcomed. I opted not to eat anything and fell straight asleep right after takeoff and lay flat my seat. It was a very comfortable ride. And an extremely smooth landing. Kudos to JetBlue you definitely have won over a new passenger!

Flew from Vegas to NYC. You have to pay a minimum of $74 for a seat selection. After checking in I…read morewent to the front desk to inquire About additional seat options and was told there was none, also, we were obligated to check in our carry ons because they allegedly had no more upper bin space. Once getting in the plane we found there was still upper bin space available and seats available. Poor costumer service with check-in process. Onboard: Decent leg room for a 5'5 female. Rest board entertainment was provided, free onboard wifi.

the only way to go to uzbekistan -- get on at jfk and get off in tashkent, uzbekistan, straight…read morethru flight!!!! other routes take about 2/3 hours longer and that is mainly due to layovers in different cities

Their representative in Dushanbe International Airport tried to extort more money from me than the…read moreservice costed and wanted me to pay cash. After I refused he started threatening me and cursing. I reported it to the company and they basically did nothing. Just sent me some bs reply. They never get back to me with investigation follow-up and stopped answering to my emails and online chat. I'll walk than use this airline again!

Emirates... A place that lives up to it's name…read more First off, I've never actually flew Emirates but I have seen those videos rating Emirates off their seats, food, and more. Based off those videos... Personally, I like Business more than Suite because of the mini bar with coke and other drinks and because you have a goof Movie and food selection. Last time I saw someone watch something at Emirates, they were watching Mean Girls: The Musical (Great movie BTW). Honestly, Emirates better have more Air-Mates (Get it??) Recommend going here if you're rich. JK but do recommend going here

I've never reviewed an airlines before but Emirates is worthy of a review. We flew from JFK to…read moreMilan and back, economy class with extra leg room and it was the best flying experience. The staff were so friendly and accommodating. I typically don't like airline food but they did provide some nice options throughout the flight. 2 meals, snacks, drinks, etc. I wish they flew to more cities from JFK, I would definitely fly them again.

Worst experience ever. Booked ticket 9 months early. Then, at the gate, put on standby. We were…read moredirected to call customer assistance... no answer. Arrived in Spain, Bags missing. Eventually, they arrived 3 days late. At least the cabin crew was nice. I wish they ran the airline.

Flying LEVEL to Barcelona was the WORST flying experiences in my life. There is basically no…read morecustomer service. The so-called customer service number is inoperable. The seats were worn and extremely uncomfortable. There is no wi-fi, no in-flight entertainment and they don't even serve water on a EIGHT HOUR flight. WATER! If you pay for assigned seats...Level will change your seat without notice with no recourse. Every aspect of flying is an up-sale and the staff is rude and unprofessional. The plane did not even have a logo on it! Just a white plane that looked old and dilapidated. DO NOT fly this horrible airline under any circumstances. I do not recommend LEVEL and will advise all I know to never use this airline.

The Norse Atlantic Airways main customer service number is **1 (877) 456-2077 TM or +1 (855)…read more470-05.04**. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. ##. Modern Reservations & Stress-Free Journey Planning The travel experience began with a reservation process that was intuitive, efficient, and designed to simplify every aspect of trip planning. Business class benefits, including priority airport assistance, upgraded seating, and flexible fare choices, were presented in a clear and organized format, making it easy for travelers to compare available options before completing their booking. Flight schedules, seat assignments, and passenger details were confirmed effortlessly, while the itinerary was issued immediately with all essential travel information arranged in a convenient and easy-to-follow format. ##. Exclusive Airport Assistance & Comfortable Departure Business class delivered a premium airport experience through dedicated services that enhanced both convenience and efficiency. Priority check-in counters enabled passengers to complete departure procedures quickly, while fast-track security screening minimized waiting throughout the terminal. Lounge access offered a relaxing environment where travelers could enjoy refreshments, prepare for upcoming meetings, or simply unwind before boarding. Priority boarding ensured a smooth and organized transition onto the aircraft, creating a calm and comfortable beginning to the journey. ##. Enhanced Cabin Comfort & Attentive Inflight Hospitality The onboard environment reflected the refined standards of business class travel. Spacious seating, generous legroom, and thoughtfully designed personal space created an inviting atmosphere for working, relaxing, or resting during the flight. The aircraft remained exceptionally clean and meticulously maintained, contributing to a consistently enjoyable travel experience. Throughout the journey, the cabin crew provided attentive, courteous, and personalized service, ensuring passengers received prompt assistance and professional hospitality whenever required. ##. Smooth Arrival & Refined End-to-End Travel From departure until arrival, every stage of the trip was managed with efficiency and attention to detail. Inflight services were delivered seamlessly, allowing passengers to enjoy a peaceful and uninterrupted flight experience. Upon landing, priority baggage handling ensured luggage was delivered promptly, making the arrival process simple and convenient. From the initial reservation through the final destination, business class successfully combined exceptional comfort, reliable service, and premium travel benefits, delivering a polished and memorable experience from start to finish.

The Norse Atlantic Airways main customer service number is 1-855-470-0580™ OR +1-855-470-0581™…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. *Effortless Reservations & First-Class Travel Preparation* The travel experience began with a booking process that was intuitive, efficient, and designed to make planning convenient from the very beginning. Business class features, including flexible fare options, premium cabin seating, and priority airport services, were presented in a clear and organized format, enabling travelers to review every benefit before completing their reservation. Flight schedules, seat selections, and passenger information were confirmed smoothly, while the itinerary was issued immediately with all essential travel details arranged in an easy-to-access format. *Exclusive Airport Privileges & Streamlined Departure* Business class delivered an elevated airport experience through a range of priority services that enhanced both comfort and efficiency. Dedicated check-in counters ensured departure procedures were completed promptly, while fast-track security screening minimized waiting throughout the terminal. Lounge access provided a quiet and inviting space to relax, enjoy refreshments, or prepare for the upcoming flight in a comfortable environment. Priority boarding allowed passengers to board ahead of the main cabin, creating a smooth and well-organized start to the journey. *Refined Cabin Ambience & Attentive Onboard Care* The premium cabin offered a sophisticated atmosphere designed to support both relaxation and productivity. Spacious seating, generous legroom, and carefully planned personal space created a comfortable setting for working, dining, or resting during the flight. The aircraft remained exceptionally clean, modern, and meticulously maintained, reinforcing the premium quality of the experience. Cabin crew consistently delivered courteous, attentive, and personalized service, ensuring every passenger received prompt assistance and genuine hospitality throughout the journey. *Reliable Arrival & Outstanding Travel Experience* From takeoff until touchdown, the journey remained smooth, comfortable, and efficiently managed. Inflight services were delivered with consistency, contributing to a relaxing and uninterrupted flight experience. Upon arrival, priority baggage handling ensured luggage was available promptly, allowing passengers to continue their travels with ease. From the reservation process to reaching the final destination, business class provided an exceptional combination of convenience, reliability, and premium comfort, creating a memorable experience from beginning to end.

This is my second time flying with Delta out of JFK, and unfortunately the bag drop process seemed…read moredisorganized and chaotic. When I asked employees for assistance, several came across as short and dismissive rather than helpful. During this trip, I had to leave the security line and run back to an agent to verify information on my boarding pass. While the issue was eventually resolved, it caused a significant amount of unnecessary stress. The experience was made worse by a few snide remarks from staff members when I was simply trying to get clarification. Traveling can already be stressful, and friendly, professional customer service goes a long way in helping passengers navigate unexpected issues. I would appreciate a more courteous and supportive approach from employees in the future.

I love Delta airlines I don't know why they only have two stars…read more Always pleasant staff -happy faces and I never wait long Never had a bad experience flying with Delta Thank you

China Southern Airlines uses Terminal 4 at JFK Airport. Some flights labeled as China Southern…read moreAirlines are codeshare flights operated by Delta Airlines, American Airlines, and Xiamen Airlines so Terminal 2 and Terminal 8 are used for those airlines. I flew China Southern Airlines from New York to China. We had a layover in Wuhan. The agent booking the initial flight from NYC didn't give us enough time to clear immigration, reclaim our bags, and check them back in. So we ended up missing our flight. China Southern rebooked our entire party on the next available plane which luckily was 3 hours later. They did this change without additional cost to us. I thought that was amazing because they did not have to do that! The flight attendants were excellent. They responded promptly and efficiently to everyone who pushed the call button. They anticipated passenger needs before they arose. The seats were large enough to make the 14-hour flight as comfortable as possible. Every seat has their own entertainment with a nice selection of movies, TV shows, and games. They kept the passengers stocked with pillows and blankets. They fed us multiple times and the food was relatively decent. The flights left on time and arrived early for the most part. On the way back to the States, I was able to speak with the ticket agent and they checked our bags all the way through which should have been done initially by the agent who booked our tickets so China Southern arranged that for us as well. I have nothing but good things to say about China Southern Airlines and I would fly them again :-)

I flew El Al to Israel on a Birthright trip about a week ago and also yesterday. I had vastly…read moredifferent experiences both times so I'm settling on three stars. The first time, we were on a very old airplane. It was about a 10-hour flight from JFK to Tel Aviv, so it would have been nice to have had some entertainment. There was a TV screen from 1984 on the back of every chair, and it played movies that kept cycling through, AKA you could not control the start or end time of it. Coming home, we were on what I was told was a Dreamliner, and it was very modern and much better. Each seat comes equipped with an iPad type of screen and there was a large selection of movies, TV shows, and even books to choose from. The food was actually very good for the most part, for breakfast yesterday they fed us omelets and I don't eat eggs, so I asked for something else, but they didn't have an alternate (they said they had ran out). Since I can't eat dairy either, and the breakfast consisted of yogurt and other dairy things, I was stuck eating the bread and the small cookie. On the newer plane that we got, the seats reclined far back, which I thought was a good thing at first... Until the rude passenger in front of me put her seat down all the way for the entire 12-hour flight. I initially asked her to move it up a little bit and she did move it all the way up (more than I expected). Later, she reclined all the way back again, and I asked her to move it up a little, to which she flatly replied, No. She must have told the flight attendant that I asked her this, too, because the flight attendant then asked me not to "tell" her that she has to put her seat up. (I didn't TELL, I asked....) Other than that, the trip home was much better than the trip there, due to the modern plane and the snacks and amenities offered.

So far my least favorite airline. Well, except for maybe United. I hate United. My first trip to…read moreIsrael. 11 hours. Started out getting on the plane thirty minutes early, all is well with the world. Sit down. Wait. Wait. Keep waiting. We left 80 minutes late. Guess how many announcements they made. I'll wait (I did already for so long). Yup, that's right, 0. We literally sat there from 11:20pm through 1:10am with not one announcement. So we finally take off, things are fine. About seven hours in, the elderly woman next to me tried to in-recline her seat in business class. Nope. Unsuccessful. So the staff comes and tries to fix it for ten minutes while she's standing next to them. She's 80 for chrissakes. Let the woman sit. So after over 20 minutes of this, they offer her first class, she wants to stay with her family, so they give her my seat and I take the first class seat. Yay. It's so....average. Literally the only difference between first class and business class is more leg room and better waitstaff. It's not special. So super long story long, coach would have been a nightmare, entertainment doesn't exist (there's a TV but it one from the 1980s with programming from the 19th century), there's no Wifi or outlets for an 11 hour plus flight, and the food isn't good. So why two stars? Well the seats are comfortable. I slept better on that plane than I do in my bed. I wouldn't go at all in coach, but business class is fine. And I felt safe which can't be understated. Back again and it's worse than last time. 2.5 hour delay with no announcement why. So for three flights, I've had waits of 1, 1.5 and 2.5 hours, respectively, and numbers of announcements of 0,0 and 0. My friend is in coach and he says that it stinks unbearably. It's also very warm, as the air isn't on despite us being on the plane for twenty minutes. I'm still not going to give it 1 star since I sleep so well in business class on these recliners, but this airline doesn't have much else going for it.

What happened to this airline? Never took before but today's experience was terrible just trying…read moreto purchase tickets. I had to call and could not do this online as we have a child flying with a different parent each way. I was trying to purchase tickets to Vienna today. Called the number online Austrian Airlines listed as 1 (800) 843-0002. Pressed 2 for United States, received message, "for organizational reasons, you will be redirected to Luftansa." I spoke with two representatives for which when they went to try to book the line was connected but remained silent - they didn't respond further without telling me to hold. I then called back and spoke with a lovely man Derriek who was reportedly able to make the reservation and took my credit card information, but didn't give me a confirmation #. I called back and rep Porgy said he could not find my reservation. I requested to speak with a supervisor Gabby who also could not find my reservation and said we could try to rebook so in the process of checking flights and giving her all our information, she kindly went to check how much extra baggage would be, but then returned and noted that since it was an austrian air flight, she could not book for us (?!!!) She said I would need to call Austrian Air. When I told her that I DID call Austrian Air and that the phone redirected me to her organization which I thought was Luftansa. I asked for Austrian Air's number and she gave me516.738.4422. I called that number and received a recording that it was a customer feedback line to which no live person would answer (!!!) I left a message to notify them of the issues. I then resorted to a travel agency. However, when just double checking if the Austrian Air number really did route to Luftansa, I got representative named John, who said they were a "Miles and More" Star Alliance center who would be able to book any of the star alliance airlines including Austrian Air and Luftansa. But THAT call got disconnected. This was so crazy and wasted hours of my day. I'm very disappointed by these airlines and wish they had the decency to at least be upfront about whether they could book or not and do it in a timely/professional fashion.

I am shocked by my own positive review of Austrian Airlines from exactly the same time last year!…read moreThis time, it was all largely awful as follows: 1- Tight, cramped seating that made the 8 1/2 hours really miserable. The aisles are so narrow that the flight attendants who walk aggressively, the carts, and other passerbys constantly knock into people in the aisle seats. 2- Barebones amenities: Poor entertainment choices on flights to and from JFK. Lots of 'B' movies and TV. 3- Poor quality food: Vegetarian dinner was simply pasta and tomato sauce- no vegs, no nothing. Breakfast was a hard sweet roll and the coffee was beyond awful 4- Filthy/dirty bathrooms! On most other airlines, the staff will check periodically to make sure the bathrooms are bearably clean. NOT on Austrian. How utterly disgusting after many hours in the air! 5- Hot and stuffy in the cabin with no ability to manually adjust air flow above our heads and the staff kept it warm- probably in the 80s. Who can sleep in such heat?? 6- Check in at the Vienna airport for Austrian Airlines is incredibly barebones. No personnel to check you in. Instead you must use the confusing machines, with only one assistant to help people use the many kiosks. The only personnel are the 2 people to receive your checked-in luggage. The Austrian Airlines experience was so poor that I now dread using them again if I want to return to Vienna. I probably would even chose using Luthansa with a stop, in order to avoid this really terrible airline!

Flight from JFK to Guiyang via Chongqing and Shenzhen. Zero stars if I could. JFK flight was very…read morecrowded and service as barely existent. Movie monitor paused every 15 seconds. I would not recommend this airline unless you have no other options. My connecting flight from Chongqing to Shenzhen sat on runway for 4 hours. This delay gave me little time to change over to the Guiyang flight. Hainan flight staff offered to have ground staff meet me at the gate in Shenzhen to get me to my Guiyang flight upon arrival. But there was no one to meet me at the gate and was told to go to the baggage claim to get my luggage, re-enter and re-check bags in the departure level. Thus missed the flight and Hainan handed me off to China Southern Airline, another mainland carrier with horrible service who botched my ticket. Overall a very negative experience. Very dishonest customer service too. Good luck if you have any problems because they do not know how to do anything but lie.