I love the self wash deal that Chuck and Don's offers. This is my first time doing the self wash at…read morethis location. I love that you have your own private area for you and your dog. However, I did an upgrade for shampoo and paid three dollars. My complaint is I literally got one percent not five not 10, 1% of shampoo and conditioner to the amount of water that was in the bottle, huge bottle and I had to use all of each bottle in order to feel like I kinda got a good wash on my dog. I know now that I must bring my own shampoo and conditioner, especially if I use this location. I normally go to the Plymouth location. I feel like theirs is watered down a bit too, but nothing like I experienced today.

Great selection and the employees were knowledgeable when I had questions about dog treats!read more

This review is in addition to one I left on Google several months ago. Roy (my dog) and I stopped…read moreinto Pet Stuff to purchase Dr. Marty's food. We were greeted right away by a friendly staff, and the owner, Tom, was there to answer all my questions. Tom gave me great advice on how get my picky eater to eat! It works when I use it but so hard to say no to Roy when he wants something tasty like shredded cheese sprinkled on his food, or freshly baked chicken right out of the oven. He has become spoiled. We are headed back today to pick up some food to help with Roy's allergies. I am praying this will work finally. Thank you to the Pet Stuff owner and staff.

I go to Pet Stuff because they offer services like nail clipping and baths. The staff deal with all…read morekinds of dogs and animal lovers. I find the staff to be very helpful when I need dog food but know what type to buy. Stuff takes the time to educate me. The staff offers suggestions for the best training treats for my specific dog. pet stuff is a fun store to just look at toys, new products and lots of dog and cat food. Wonderful store. Luise F

This Chuck and Don's location has the most friendly employees. The minute you walk through the…read moredoor, you are greeted and offered help to find what you need. They have every conceivable thing that you could need for your pet. And they just recently added a whole row of refrigerated foods. When you check out, they have a charity donation bag for both cats and dogs, love this place!

The staff at this store are consistently awesome, even after a decade of my own experience shopping…read morethere. They are highly knowledgeable, helpful with nutrition concerns, responsive to requests and special orders, and passionate about our animals. They are loving and kind. Now during Covid19 they are doing everything they can to provide supplies and even with non-contact car loading. I did make the mistake of ordering online from the parent company for the first time, and it's been 10 days and I still haven't got my delivery. Do Not Order Delivery service right now!!! Order from the store and get non-contact car loading!

We usually take our dogs to the Petco in Eden Prairie for grooming but they were booked out for…read moreover a month so we looked at the Petco in Hopkin/Minnetonka and they had lots of openings which honestly gave us pause. We booked anyway. The staff/groomers didn't even seem to like dogs. They started by dragging our dogs away by their leashes...not even talking to them or acknowledging them. Pickup was chaotic. Four dogs being groomed at the same time. Dogs, including ours, barking like crazy in the back room where they're kenneled. I waited 10 minutes - listening to my dogs the whole time. The staff who rang up the transaction did not make eye contact or even speak to me other than when I asked a question and then they still didn't make eye contact and gave the shortest answer possible. There are also a bunch of spots of hair they missed when they did the cut portion of the groom and both dogs had dirt/wax inside their ears after the clean/groom. One of the dogs had two cuts on her chest from the groomer and nobody even mentioned it to me when I picked them up. We will never go back and now I understand why they had so many openings. I share this in case you have nervous dogs and/or would prefer to avoid this type of experience. Edited to add: Petco Minnetonka/Hopkins offered a refund which is the best they can do at this point and I appreciate it. I updated my rating from one star to two because a refund doesn't change the experience.

I had some time to kill before I hit Minnetonka and I have some kind of membership here. Zoony…read moreneeded cat litter and I get the crystal for the self raking box. totally worth it. The litter isn't too far to get to. I met a friendly Finnish cashier. I told her I happen to be watching a Finnish mystery series. The best thing about this place is they have a cart corral. I think it's the only one that exists. Glad someone was thinking.

Knowledgeable, helpful, and friendly staff. Could you get your corals and fish cheaper online?…read moreProbably. Will that be a better experience than visiting the beautiful local fish store? Certainly not. In an already expensive hobby, it is, in my opinion, worth the small premium to be able to go to a (nice) retail store and talk out your purchases with a knowledgeable staff member before you invest hundreds to thousands in livestock. Would recommend

Saltwater only store. Friendly, knowledgable staff. My only…read morecritique is you can get conflicting info depending on who you talk to but I find that common when dealing in this hobby. Store is always clean and organized. Tanks always look healthy and clean too. At times the live stock can be low but doesn't bother me. They recently expanded the retail area of the store and it looks less cramped. I buy my saltwater here since I have a smaller tank which brings me back to browse and chat.

The self wash is a good value for the price of the punch card. There was plenty of product…read moresupplied/available, good water pressure, and a powerful dryer.

The people here are always super helpful and friendly. They are great answering questions and…read morehelping you find what you are looking for in the store! They always ask if I need help (and I do!) carrying the large bag of dog food to my car. Thanks!

We struggle to cut our medium sized rescue dog Ellie's nails, until today. Kai at PetSmart expertly…read morehandled Ellie, clipping her nails to a comfortable length, and then using a grinder to finish the clip and make them easier next time. The walk-in service is so easy and such a great value we won't be doing this again by ourselves for a long, long time. Great service, friendly people, easy parking, and exceptionally pet friendly - who could ask for more? Ellie also gives them 5 stars!

This PetSmart is close to my job and I've stopped in twice now both times I was greeted upon…read moreentrance and the last visit the cashier was so friendly and sweet asked about what kind of fur baby I had and we chatted about hamsters and their funny little personalities. Small positive interactions like this go a long way in making a place feel welcoming. I've shopped at other locations where I was not greeted once though passing multiple staff or where I got the feeling they were somehow irritated by me. I forgot to write down the name of the employee who checked me out but thanks and keep it up! We need more of that type of service!

Very knowledgeable and kind staff. They really make it fun for you and your dog. My rescue dog…read morelearned so much in their training classes and supervised doggy playgroup! Try them out. You won't regret it!

I take my 18-month-old pup here weekly. He loves the mental stimulation and his focus and…read moreconfidence has grown. He isn't perfect, that would be a full-time job for me haha, but they have given me tools and allowed me to better understand him and his learning process.

I love this place!…read more You know how your kid bugs you for a fish tank and promises to take care of it only to lose interest as soon as the first pair of guppies dies? Well, that was me over 50 years ago except I never lost interest. I've been keeping fish and visiting fish stores around the country for my entire life. The people from World Of Fish who started RiverShore Aquariums have done a great job. Located not far from the original World of Fish, RiverShore has clean tanks, friendly and knowledgeable staff and they are super keyed in on planted tank setups. These days my tanks are relatively simple just to keep things easy, rocks and driftwood mostly, but I've been wanting to do a planted tank for a while. I know the basics but had some questions on substrate, plant selection and lighting for what is basically going to be a freshwater nanotank. The staff person who helped me was super knowledgeable, answered my questions and gave me some good advice for getting started. They had a good selection of different kinds of gravel as well as an assortment of driftwood and rocks. I liked that they have a table where you can do a little aquascaping trial and error before you make a final selection. The fish were high quality and appeared healthy. Most were smaller species suitable for planted tanks. I even discovered a new species that I had never heard of - anchor catfish. Super cool and perfect for my little nanotank. I know enough about fish and have been to enough fish stores to know which ones are really good. Rivershore is at the top of the list if you live in the Twin Cities, and especially if you're interested in giving planted tanks a try. Even if its plants aren't your thing or you are new to the hobby, I'd checkout Rivershore for your first aquarium.

This is such a fantastic fish store. You know that one friend whose house is always immaculately…read morepristine, such that -- no matter how recently or how well you've cleaned your own house -- you always feel a little self-conscious & guilty when you visit theirs? Rivershore Aquariums is that friend: All the tanks are SO clean, and so perfectly lit, and all the fish are ready for their closeups. It's like an aquatic Parade of Homes in there -- 0% chance of the "Oh gosh, that fish looks so sick, should I mercy-buy it & set up a hospital tank & try to save it? Or should I not give this place my money?" experience. You should definitely give this place your money. They also sold me the sweetest, most industrious little pleco I've ever had in my life. I bought her as a bristlenose pleco, but she's secretly some kind of Turbo Pleco -- as in, my tank gets direct sunlight (can't be avoided), and it had the algae to match, but a week after I brought my new plec'ling home, I found myself asking a visitor, "Hey, you didn't clean the inside of the 55gal while you were here, did you?" (Spoiler: No, I do not have tank-cleaning houseguests. I just have a magic pleco.)