Brought my dog here for grooming. They called me about 90 minutes later to tell me they "found" a…read morecut under my dog's eye. They tried to insuate that maybe I had caused it from trimming his tear stains. I don't trim my dog's tear stains, I wash his eye area with a warm washcloth. The cut was not on my dog when I dropped him off. It was very noticeable, and I would have seen it if it had been there at any time. Also, if his eye had been cut, I would not have taken him for grooming, I would have been taking him to vet. This cut, you can tell from the pictures is a fresh wound. I understand that accidents can happen, but to lie about to my face!? That just makes the grooming staff look like fools! I'm angry that they didn't take good care to not injure my dog, and even more angry that they lied about, and tried to say that maybe I had done it!! I'll update this review if Chuck & Don's takes care of the vet bill...because I went right to the vet with him after I picked him up. This should never happen to our beloved pets. I will never take my dog to any Chuck & Don's for grooming again. 5/3/2026: UPDATE: I was called today by the district manager. I Do feel like sh listened to me and took my concerns seriously. I also feel like she cared that my dog was injured. She did assure me that Chuck & Don's would definitely take responsibility for the vet bills. I appreciate that she reached out to me. I am upgrading my star rating to a 3 because of the way the company is handling this incident.

They injured my friend's dog during a grooming yet blamed my friend when the injury was NOT there…read moreprior to the grooming. Very unprofessional, imo. A professional groomer would let the owner know if something happened during the groom. My groomer does this and lets me know if they find anything, no accusations.

My dog loves to go there. she is always tired when we get home Great friendly staff! dogs play all…read moreday and get treats

We brought our pup to Paws & Pals twice so far - the first time was for daycare and the second time…read morewas for a 4-night boarding. Our daycare experience was great, minus some turf burns on his paws but our boarding experience was less than ideal. When we came back to pick him up, there was this "hot spot" under his chin/neck area. When I brought it up with the staff at pickup, they weren't even aware of it. The lack of attention to detail on my pup is concerning as you could tell it had been festering for a few days. I hate that I am now left with this uncertain and uneasy feeling about his care there. Major dog mom guilt :(

I moved to EP , I called to make an Apoinent and passed 5 days , never called back until I went…read morethere and I asked about the grooming services and the lady very un profesional told me they were book all year , this happens July 2022,

I recently moved to the area and needed to get my dog in somewhere for a nail trim. I discovered…read moreGentle Care Pet Grooming here on Yelp and decided to give it a try. I gave them a call and was able to get in right away and we were in and out within 5 minutes! I have a miniature dachshund who is 3 1/2 years old and a little timid. I was so thrilled to discover that Vanessa was so sweet and patient with her. She treated my dog as if she were her own and made it an overall positive experience for my pup. We will be going back for more grooming in the future! I love that it's a small local business run by good people! I am so happy I found this place and would highly recommend to anyone!

I have been really happy with Courtney at Royal Paws. She is very friendly and my dog trusts her…read more She has the knowledge to make my dog look great and customizes the cut for her body frame. I also like that there are only 1 or 2 dogs in the shop at a time, so it is not stressful for my pet. Highly recommend!

Tina was nice and answered all of my questions I had. I showed her pictures of what I wanted and…read morehow I usually kept my dog. After picking him up, it wasn't exactly what I wanted and it looked amateur. After finding the business on Facebook, I saw a picture and it was EXACTLY what I wanted, but for some reason she cut more and more before I picked him up. I won't be going back.

Do NOT take your dog here. Injured our dog and didn't follow grooming preference instructions. They…read more"accidentally " cut off a dew claw causing our dog to bleed and need bandaging! Also shaved too close to his eye revealing pink skin. Totally botched the grooming. A simple 1 inch complete shave turned into boxed ears, and a half shaved half fluffy tail. The dog looks ridiculous. The girl who initially met us and did the grooming didn't even come out when I went to pick up my dog. Another person was sent to tell me how bad she felt. Unprofessional! They didn't charge me and said they would email over an incident report that day. It never came. I WISH I would have read the reviews first.

Both my dogs are always excited to come here. Have been attending here for over 8 years for my…read moredogs boarding.

These guys are family. I have bringing my dog Nora to Wag 'n Woofs since I rescued her almost 5…read moreyears ago. They have been absolutely amazing. I really appreciate that this is a family-owned small business and not a large chain like a number of the other local doggy daycare/boarding facilities. They get to know all of the pups super well. They are really "blossomed" the past year and a half in terms of offering tons of fun theme days where you can get photos of your dog dressed up and participating in activities (bunny ear photos and Easter egg hunt for Easter!) They also post fun updates to social media and have tons of cameras so you can check in on your pup throughout the day if you choose. They have helped me out soooo many times including when I have been running late for the pick-up or reaching out for a late reservation or an add-on service. The ability to be able to have Nora get groomed, nails clipped, and her anal glands expressed all during a regular day at daycare is amazing and so convenient. When we moved just over a year ago, we literally made sure to keep in mind the distance between us and Wag 'n Woofs because bringing her elsewhere was not an option. Thanks so much for all your team does!

Our pup for the most part loves visiting Wag 'n Woofs for daycare. There are some workers he likes…read moremore than others. As a pet parent I love that there is a webcam to watch the dogs. It's fun to see all the pups play throughout the day. The camera is also how I know my dog likes some workers more than others and when he is (or is not) having a good time. With any doggy daycare sickness tends to travel around and my dog has fallen sick from daycare before. Something to be aware of. Overall a good daycare for your pet.

We have had Sue- we call her "dark haired Sue" groom our two dogs for several years now. She is a…read morecaring and gentle person. Our dogs are always expertly groomed. We are happy with the service start to finish. The facility could use an update, but that is just superficial. What matters is the groomer.

Not sure how they stay in business if they don't answer their phone or return calls when messages…read moreare left.

Amazing experience! Laura treated my dog with so much care and patience. She came out looking…read morefresh, smelling great, and super happy. I'll definitely be coming back! Highly recommend!

Just picked our little sheltie Sadie from another great grooming session at Canine Cleaners, these…read moregals make our 2 girls always look, smell and feel terrific.

We love Beth at K-9! She is very patient with our nervous dog. It's so obvious that she loves…read moreanimals and is the BEST groomer ever!

Had my 2 dogs nails trimmed today. Inexpensive, quick, and very patient and gentle! Highly…read morerecommend!