I hired this company to repair automatic doors for a department store project. On May 29, I paid a $1,200 deposit for parts and also paid $175 for the service visit. After receiving the deposit, I repeatedly asked for updates regarding the parts order and an expected start date. For more than a week, I was told that the distributor had not responded, that part information was still being verified, and that there was no confirmed date for delivery or installation. Because I have contractual obligations to my client and could not obtain a clear timeline for the project, I decided to cancel the work and hire another contractor. After I canceled, I was informed that I would be charged an additional $380 for a second visit and a cancellation fee. These charges were never disclosed to me beforehand, and I was not provided with any written agreement explaining cancellation fees or additional service charges beyond the original visit fee. My experience was frustrating because of the lack of communication, the absence of a clear project schedule, and the unexpected charges that appeared only after I decided to cancel. I encourage future customers to obtain all terms, timelines, and cancellation policies in writing before making a deposit. read more

Mike was very thorough in finding out the issue with my ice maker. He was honest in telling me what he was doing and why, and was able to fix it. Now we have ice and are so happy! Thank you Mike!! read more

Very pleased with the help I received completing the installation of a new 220v outlet in the kitchen for a new electric stove. Work was started and not completed by previous help, and Miguel finished it by wiring it to the electrical panel, testing the line, completing the connection, and patching the hole in the drywall. He also took a look at my broken washer but I chose to replace rather than repair after I learned the cost of parts. I felt that his pricing was very fair, that Miguel worked very diligently the entire time, and that he was respectful and professional. Would definitely hire him again. read more

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This tech would not answer the phone for three days and the mailbox was always full. The only reason I was calling him was because he was assigned via my warranty company. On top of this, once he finally did call me back, he tried to LIE and said I gave him an incorrect phone number. When I called him on it, he retracted his lie. Worst customer service ever and he's a liar. Do not use this person. read more

Miguel has done several different jobs for us, and each one has been excellent. He is quick to return calls and shows up promptly. He is very professional, but friendly and trustworthy. He installed our sliding glass door and has done electrical work for us in the past. Today he came, wearing his mask for Covid protection, to install a new light in our kitchen. Since I don't go out now, he went to Lowe's to buy the lighting fixture for me. I highly recommend Miguel Griego and IV Pro for any jobs you have around your home. I really appreciate his hard work and expertise. read more

Miguel installed an AC unit for me at a very reasonable price I I estimate that I saved about two or three thousand dollars overall he showed up with a service truck on time did exactly what he was supposed to do and I couldn't be more satisfied I've also hired Miguel for several other jobs and I've been extremely satisfied with each job he's done I can't recommend him enough if you want a professional handyman this is the guy trust me on this one read more