I have been bringing my miniature dachshund Winnie here for over 2 years now and have always had a…read moregood experience with this vet clinic. Winnie can be quite a handful at the vet. She loves to bark and gets very scared/nervous. The technicians and vets have always taken their time with Winnie and helped calm her down. I really appreciate how well they treat my girl. One vet tech even got down on the ground with Winnie and tried make her feel more at ease around her. One thing I love about this clinic is that they're open on Saturdays. It is so much easier for me to take her in on weekends for appointments so please don't ever change that! I would definitely recommend coming to Loyal Family for your pets needs. They are trustworthy and quick to respond to calls and texts!

I'd been looking for a vet to take my pups to and I can't say enough how wonderful this place is…read morepeople are warm and friendly and they really love your animals. Some services are on the pricey side but mostly everything else is about the same. I love Dr. Hirata.

if I could give it zero stars I sure as f*** would. I lost 2 dogs under the care of Dr. Raja, one…read morewas barely 4 months old the other was just over 3 years. I brought the dogs there because of a staff member, Bianca who is actually in Washington because she relocated up here when I returned. If Dr Raja actually knew the type of person she truly was he wouldn't ride so hard for her but that's not this post. I blame the clinic for both of those loss, and this is the second review I'm leaving my first was deleted because I was honest I. the fact that they refuse to take ownership of the hand they played in Najee's death. if you honestly think I'd allow my son dog to go untreated to later die in his arms you got me f***** up. she was a replacement of the first dog Bianca let die as my son pleaded with her for help crying on the floor. Dr Raja told me he regretted ever treating my dogs I regret it too as they'd both still be here. They can continue to delete my reviews as I will continue to repost.. Because of the clinic & staff, my son has attempted suicide 2 times most recently last week. I had a case against the clinic using there own failed documentation and honored my sons request and let it go but how many animals will come at the hands of what's deemed professional?? when my son text his staff he was told she looked better.. tell me dose she?

If I could give more than 5 stars, I would. I highly recommend Finn Hill Animal Hospital. Dr. Raja…read moreis the heart. And soul of figs practice.. He has been our veterinarian for the past 10 years. He has taken great care with our two cats from the time they were 3 months old. He shares typical ailments. That can come up for both breeds, keeps us informed and checks for those in addition to regular check ups. Also, if we need services outside the hospital, he always recommends places that are also 5-star. The staff are also amazing. Everyone is genuine and treats me and my sons with respect as we interact with them.

After losing our miniature pinscher of 15 years, I needed to find a place that offered cremation…read moreservices. Tender Touch Veterinary Hospital was incredibly helpful during such a difficult time. I was able to call and get pricing information over the phone, which made the process much easier. The drop-off was quick and straightforward, and they contacted me within a week or so to let me know everything was ready. When I went in to pick up, the package provided several meaningful keepsakes, including a nose print, paw print stamp, some of her fur, a clay paw imprint, and her urn (I chose the biodegradable option). The pricing was very reasonable, and now I have beautiful mementos to remember Pepper by. I'm grateful for the care and compassion they showed during one of the hardest moments a pet owner can experience.

On Monday I called this Vet and made an appointment for my dog to come in. They scheduled me for…read more10am on Wednesday. When I got to my appointment, the person at the front desk did not know what was going on. They said they can't find my appointment. This is the same person I spoke to on the phone on Monday and made the appointment with. They did not apologize for their mistake. They wanted to schedule me to come in at a later date. I am a busy single-dog mom and made time out of my schedule to bring my dog in during my appointment. Their mistake has inconvenienced me and the person did not apologize at all. First impressions are important, and this is a huge disappointment because I was looking forward to coming to this Vet since it has so many positive reviews.

Everything about this veterinary hospital dedicated to cats is amazing!The location couldn't be…read morecleaner, more organized or more professional. It was super easy to schedule with a week advanced notice. When I had a schedule conflict come up two days in advance they were able to reschedule me for later that day. It was my cat's post adoption checkup. The staff instantly bonded and accommodated my curious cat. My charge was zero because I had adopted her from a local shelter and no one attempted to sell me anything. Instead the DVM took her time carefully considering my cat's weight, behavior and risk profile. The peace of mind I got from bringing the newest addition to my family here was priceless. I wouldn't hesitate to recommend every cat owner I know come here. This is truly a special place. I look forward to going to my new baby's regular visits and vaccines here in the future. For the last 30 years, I have raised really large parrots. Shadow is the first cat I ever owned. It was so reassuring to know that I had found the right place and set of resources to take care of my new adoptee.

I cannot comment about the vet, however I can comment about the staff and whoever handles phone…read morecalls. Sheena? She's just plain mean so I cancelled my appointment. Unprofessional people are the face of your business. If you want to remain in business, you might act like you actually care about your customers. I would certainly not trust her with my cats.

Midlakes Veterinary Hospital may occupy the same building where Dr. Gene Bodily once practiced, but…read morethat's where the resemblance ends. Dr. Bodily represented the Northwest at its best -- honest, collaborative, grounded, and genuinely committed to the animals in his care. What's here now feels nothing like that legacy. Nearly a full year ago, three vets -- Dr. Brown, Dr. Arnaz, and Dr. Bennett -- told me my senior cat, Tasmin, had only days to live. Weeks at most. Now it's nearly a year later, and at 18 she is still here, eating, active, and proving every one of their bleak predictions wrong. Instead of expressing relief or humility, they reacted with irritation and defensiveness. Whenever I shared good news, they ran straight back to the same line: "She's dying soon." Things came to a head when my pet sitter brought Tasmin in recently for a chronic issue, and Dr. Bennett immediately went back to pushing euthanasia -- again. No exploration of treatment options. No curiosity. Just the same script. It felt less like medical judgment and more like avoidance of the fact that their earlier predictions were flat-out wrong. When I pushed back and advocated for my cat, the situation became downright hostile. The practice manager, Arty, jumped in with a barrage of condescending, accusatory messages -- despite having never met me, never spoken to me, and never once tried to understand the situation. He didn't just "ask me to leave." He berated me, inventing claims that I was "harassing" the vets simply because I expected communication and accountability. I asked, repeatedly and calmly, for a basic apology for how I was treated. Instead, he told me to never come back and never contact them again. The entire exchange radiated classic passive-aggressive California-transplant energy -- brittle ego, zero accountability, all attitude. Whatever Northwest values once defined this building have been completely overwritten. This clinic does not collaborate. They do not listen. They become defensive the moment you ask a question and combative the moment you advocate for your pet. After nearly a year of incorrect predictions, they still refused to consider that they might be wrong. Their hours tell the same story -- closing early, no weekends, minimal flexibility. Convenience for themselves, not care for animals. And their "cat-friendly" branding? Pure marketing. When they opened, the walls were covered entirely with dog artwork. Only after I pointed it out did a few token cat images appear -- and even those looked like afterthoughts. If you value honest communication, actual collaboration, or simply want a vet who won't shut down and lash out when questioned, look elsewhere. Midlakes Veterinary Hospital made it painfully clear: the priority here is defending themselves, not caring for your pets. Your animals deserve better

A wonderful caring and professional vet.They thoroughly deserve all the 5 star reviews they…read morereceive!!!!!!!

This is a small clinic, with a very kind and caring Vet that I had. She was very thorough, smart,…read moreand willing to help us in anyway including additional research. Very detailed emailed responses to blood tests and suggestions that helped give us direction. I felt very cared for.

Amazing experience at this vet office all around. We had a complicated case - 10 yr old Whippet…read morealready diagnosed with congestive heart failure, and on several meds. We had an event that we had to control and had a ton of questions with on-going meds and care until we saw our pet's cardiologist. Every question was answered thoroughly and completely. The care given was very effective. I would highly recommend L&L. The whole experience from the extremely thorough intake process, through to the exam, labs, review of Xrays and historical docs was stellar. In addition their pricing was very reasonable, and we were seen promptly with no wait. Thank you L&L!

I took my two year old cat who had a urinary blockage earlier today to Mypet Vet. I had called so…read moremany places before calling them and they were the most empathetic and supportive from the list of vets I spoke with. I truly don't have the proper words to express how grateful I am for the care and kindness everyone at this veterinary clinic showed Kash today. From the moment we arrived, every member of the staff was incredibly sweet, patient, and compassionate with him. They treated him with so much care and love, and I could genuinely tell that they cared about him and his well-being. They were also incredibly understanding and worked with me through my financial situation, which meant more to me than I can put into words. Veterinary care can be overwhelming, and having a team that showed both compassion for Kash and understanding toward me made such a difficult situation so much easier. We came home a couple of hours ago and he's been resting. I'm just so grateful that my friend recommended them to me. I truly feel like we found the right place for Kash. Each person we interacted with was incredible, and I couldn't be more thankful for the kindness they showed us today. Thank you so much to the entire team for taking such wonderful care of my boy.

This is where we've taken our cats for their wellness checks and shots, so far I have been very…read moreimpressed with Dr. Katz as well as the staff at the front desk and techs. They all seem to genuinely care about the health and well being of the animal. I will say an exam fee is roughly $150 so definitely not cheap by any means. It is convenient that they are open on Sundays.

Today I went into the store and I met John he took such good care of my two dogs and made sure that…read morethey had the proper harness on and he fitted them countless times to make sure they fit he did an excellent job and I hope the owner is listening to this yelp or reading this yelp because John is very patient very nice and my dogs were puppies I wanna give a five star Yahoo rating to John Personally I think he'd be better and Management than the store manager

We came by after taking our fur babies to a off leash dog park nearby as we were celebrating our…read moredog's birthday and decided to bring her to a new city. As we arrived, we were greeted warmly by the staff members and were told that if we had any questions then they would be more than happy to assist. They also offered treats for our fur babies which is always a bonus! The store was neatly organized with plenty of walking space for owners and their pets to roam around. We came specifically for some birthday hats and accessories and were pleased to find it close to the entrance. As we were trying different hats, one of the employees Arrow offered to take some pictures of our birthday girl and told us that they offered a birthday goodie bag. We were delighted to hear this as who doesn't want to spoil their precious puppy on their special day? It took only a few minutes for them to get us a bag and Arrow also mentioned that we get 25% off treats, toys and food that could be used with the same year. What a steal! We decided to get them some hides (our dog picked them out for his sister and himself) and dog food. We came in for a birthday hat but left happily with much more. The genuine care for their customers and pets was very clear. From friendly and professional customer service, all types of products, and one of those neat water dispensers for dogs and cats was fantastic! We will be back!

Dr. Lee and Lynn are so good to our family - taking care of our dogs during the good times and the…read morebad times. They have always been available, are very supportive - you couldn't ask for more in a vet office.

My wife and I brought our baby girl bella she just turned a year April 4th to Kirkland family cat…read morevet Mohawk valley cat and got she spaded they were so good with her and I would recommend them to anyone it's in Clinton 3060 Austin rd they have there cats and dog that great you it's such a great place and you can't beat the price and he and his nurse are so professional thank you for helping us with bella she's doing great Matt and lori & bella Davis

Our previous vet closed down, so we were stuck looking for a new one. I read all the reviews, and…read moresettled on these folks. Boy am I glad I did. They are efficient, helpful, and seem to really enjoy animals (and people). They are really good with our animals. We had just adopted 2 kittens, and took them in for a checkup, and then did a followup appointment. But here's what sets these folks apart from some of the other places we've used in the past. I called to set up a one-year appointment for April, since the cats would be one year old then. But then they asked me a few questions, and suggested that instead we should schedule the appointment for July, since that's when their annual shots would be due, and avoid paying for an extra appointment. Imagine! Doing what's best for us and the cats instead of just piling on unnecessary appointment so they can make some extra money. We've had a series of vets over the years for previous cats and dogs, and were never really happy with the service. SO glad we finally found a great vet.

Learning from the grief of losing Dak, we realized how important it is to have a relationship with…read moreanother veterinarian--especially for days and emergencies when Dr. Miller may be unavailable. After combing through countless reviews of Dr. Matt Slentz, we scheduled an appointment with him this morning for our puppy's (Leo) final puppy visit and vaccinations. Dr. Matt exceeded our expectations. He has wonderful bedside manner, is incredibly informative, and--just as other reviewers mentioned--remarkably generous with his time. He made sure all of our questions were answered and even covered general puppy FAQs we didn't know to ask. His delivery was straightforward and upfront, providing honest professional opinions without sugarcoating, which we truly appreciated. During the visit, our puppy had an accident in the exam room. Without hesitation, Dr. Matt immediately grabbed paper towels and cleaned it himself, without gloves, while the veterinary assistant stood by. That moment spoke volumes--demonstrating genuine care, humility, and a willingness to step in without concern for appearances. He also noted that hand nibbling (as distinct from biting) is consistent with normal puppy developmental behavior and allowed our puppy to nibble on him during the exam, which was reassuring to observe. It is evident that both Dr. Miller and Dr. Matt hold their veterinary oath in the highest regard. Knowing we can trust them brings immense peace of mind when it comes to our puppy's care. This practice should have been a five-star experience based on Dr. Miller, Dr. Matt, and the front desk staff alone. Unfortunately, a **detached, impersonal, and indifferent interaction with Madden--marked by a lack of empathy and engagement--**overshadowed what they truly deserved.