Cody, Cheryl, Macy and the staff at Benchmark Physical Therapy have been great. From my first…read moreappointment, everyone has been kind and professional. Cody goes above and beyond to listen and change treatments as needed. Highly recommend!!

42yr old Female - I had hip surgery to have my labrum repaired on May 20, 2024. I picked Benchmark…read moreTherapy ahead of time after calling around to several physical therapists. Once I had my surgery, I was not able to see the same therapist, due to an illness and then a vacation. I had widely varied activities with each therapist. Later, I began to get frustrated because I was having to pay out-of-pocket $110 per visit twice a week (no insurance) and be ignored for most of the time because each therapist is split between two patients. When I finally hit week four on Monday, June 17th, my protocol was supposed to change. My therapist never consulted the new protocol. I believe it's because she went from seeing two patients and without a break seeing two more patients. She assured me I had no more restrictions. This is when I finally realized what the problem was, she did not have time to record or consult any notes. When I got home and asked my surgeon to send me the protocol, I realized my therapist had me completing aggressive exercises that I was NOT cleared to do as well as forgoing exercises that I should've been doing all along. I was in a lot of pain for the next two days and couldn't even sit correctly. I am devastated at the thought that this negligence has possibly destroyed my surgical repair that has cost me more than $7,000 (my part) and equally destroyed my hopes for restoration. My trust is completely gone. I understand you have a business run and money to make, but this is people's lives and their one chance to heal.

This is a great practice! Dr. Ingle has been my doctor for around 6-7 years now, followed her from…read moreanother practice and hope she never retires! She always answers my questions and if I send questions through the portal, she always follows up quickly! I've never felt rushed or not cared for and she's always a great conversationalist!

Tryon Medical Partners is the firm associated with my primary physician of almost 20 years, Dr…read more Wanda S. Robinson. Needless to say, I am satisfied with my physician and when visiting other specialists in the practice, my experience is always genuine. This is a practice of experienced professionals who know their specialities and render great medical advice and service.

I underwent shoulder surgery and had rehab at Fyzical Therapy and Balance Center in Mooresville. I…read moream a physical therapist myself and found the expertise at this facility to be superb. Everyone from the front desk to the providers I interacted with was professional, friendly, and designed the program with the protocol from the surgeon adding their unique flare. I would highly recommend this company and the Mooresville and Concord offices. Beth Badour PT

I started going to Dr Jolene a few months ago due to random numbness in my arms. She has been…read moreextremely patience with me and has helped me so much. She made me feel very comfortable and explain everything to me which I really appreciate. Both Dr Marc and Dr Jolene are exceptionally knowledgeable. The office is clean and they follow all covid protocol. I never have to wait when I come in and I would recommend them to everyone. My husband have been seeing Dr Marc for about 6-7 years now and he wouldn't go anywhere else!!!

Dr. Fondino and Dr. Spina are TOP NOTCH. They are athletes themselves which makes me feel confident…read morethat I'm getting the best care from people who know what functional movement is all about. I recently sustained an injury due to a heavy deadlift. I spent 6 weeks working through a treatment plan with Dr. Fondino and have seen incredible results. Physical therapy and recovery from an injury can be extremely frustrating, but this office's approach will have you feeling at ease. I greatly appreciate their efforts to make me feel comfortable and informed each step of the way. The BEST you can get!

If I could rate this less than one star I would. This office fails to tell you that you will be…read morebilled as an outpatient hospital visit simply because this facility is attached to the hospital. If you go to another facility (not the hospital) and receive the same therapy, you are billed at a lower rate. I was given a form that listed my insurance benefits (which states they verified my insurance) and they wrote I would be paying for my co-pay (not unmet deductible) for each visit. However, I later received the bill which stated I was being billed at the outpatient hospital rate instead of my co-pay, which is nearly three times what my co-pay is. I called and asked to speak with the manager but had to leave a message. It's been at least three weeks and she has not returned my phone call. Additionally, in reading the codes for the "therapy" I received, it appears they "stack" the medical codes for billing purposes. I called the complaint department and spoke with someone who is supposed to be a "patient advocate." But all he could do is regurgitate a boiler plate response. I am still attempting to speak with someone who can discuss these issues without sounding like a parrot.

Ms. Tawanda Allen is the first person you see when you walk into Carolinas Rehabilitation. She…read moregreets you with a smile on her face and is willing and ready to help you. I had to reschedule a few appointments and she always volunteered to go over and above to help me. Although I've been released from physical therapy I will never forget the great service I received from all of my therapists (Melissa M, Robert M. and Shubhra T.) and especially the great customer service from Ms. Tawanda Allen! Thank you (Ms. Tawanda Allen) for helping me to start each session off on the right foot with your positive energy!

My entire family now uses Davidson Family Medicine. There is an ease of appointments due to the…read moreoffice hours. A willingness to refer to the appropriate specialist. A kindness and personal touch that is missed at many practices. (this was strongly demonstrated when my mother passed away. A phone call came the next day from my mother's primary to discuss what a lovely person she was and how she would be missed.) I have been a patient of this practice for 25 years.

Gave me the wrong address and did not pick up the phone when I called the office for help. They…read moreclaimed the address is their mailing address but the email does not indicate that at all. The address is right in there with the confirmation info. Missed my appointment window and they did not try to accommodate at all.

I had shoulder replacement surgery and a friend recommended Javin Sterner with Saylor Physical…read moreTherapy in Mooresville NC. I am so grateful I took his advice ! Unlike some physical therapy specialists who work with several patients at one time or just turn them loose with exercise machines, Javin works personally hands on during the FULL time. He also is careful to perform therapy with a MINIMUM of pain. He has been a tremendous help during my shoulder recovery and physical therapy. I have since recommended Javin to several friends who are very happy with his therapy. My experience with Saylor physical therapy and Javin has been incredible and I Strongly recommend him.

I had shoulder surgery for rotator cuff and bicep tendon repair along with acromioplasty. During…read morerecovery it was evident that I had suffered nerve damage. After going to PT prescribed by my surgeon for a couple of months I realized they had no idea what to do for the nerve damage. Fortunately, a friend had been to Javin for a different nerve damage issue. He had wonderful success with Javin. I made the switch and never looked back. My neurologist told me the nerve could take 1-1.5 years to heal. I am now 8 months post op and nearly completely recovered. Javin's approach to therapy was completely different to anything I had ever experienced. His individual attention is like having a personal trainer.

never rehabbed before and hope I don't have call to do it again. it's not that my experience was at…read moreall horrible (quite the opposite actually) but I'd rather spend the rest of my days in an elevated state of healthfulness rather than on the verge of enfeeblement but I suppose that is kinda the point of rehabilitative physical therapy. so anyway, after crashing into a rather large piece of machinery a couple weeks ago I was told that I would likely benefit from a series of visits and exercises and stuff so here I am doing range of motion and strengthening exercises under the watchful eyes of Melissa, Cassie, and a few others whose primary responsibility it seems is to keep me from nodding off between sets... yea for naps! for me the best part of this is I am here for the shortest possible time to fully accomplish my treatments. at my sessions I get a progress check and do a half dozen or so exercises on the machines and then I get to go home and finish the simpler but necessary stuff that requires little more than hand weights and a bench and stuff I have lying about the house which seems a good use of everyone's time and resources. takes a little more than five hours a week to get it all done which seems a reasonable investment to enhance my health and well being.

When I was shopping around for pt speaking to Beverly made up my mind. As the voice on the other…read moreend of the phone she was kind, patient and knowledgeable. And she continued to be that way with every check-in and check out. My physical therapist was Samantha and what a healer she was. She was very aware of my pain and my muscle responses which made the programs she designed that much more helpful! Her exuberant demeanor helps pull one out of their pain so the healing becomes so much easier. The techs that help with the assigned exercises are wonderful as well! Kenzie(sp?), Zach and Jasmine made my workouts a joy. They are such caring and kind people. I observed the other Personal trainers to be caring in their work with other patients as well. I went from extreme pain and no mobility in my left arm to great mobility and the best reduction in pain I have ever felt. If you are looking for a kind, caring and knowledgeable group to help with therapy this group is it!