Terrible customer service. Called to book an appointment and girl was rude. She fumbled around with the phone for a couple minutes then booked my appointment wrong. Walked in to salon just now five minutes late and lady walks up to the front and said that she gets a lot of no shows blah blah blah... And says she needs to reschedule my appointment. The girl could have started my hair in an effort to make some cash . Totally confused about the whole situation. Can people not be 5 minutes late ? read more

Ivy Salon & Spa - To my previous review. This publicly displays that I was not more than five minutes late... - Hair Salons Near Me - Riverside, California

If I could give negative stars I would. I purchased a Groupon back in November. It's the last week of January and no one has called me back for an appointment despite calling and leaving voicemails several times a month and even threatening to inform Groupon on these voicemails. Do not waste your money! They never call back! read more

I got the Groupon service $69 gel manicure and pedicure! I received a awful paint job also not the color I requested! My pedicure was awful! It seems like I did my own hands and feet. Super disappointed! Save your money not worth your money! read more

Ivy Salon & Spa - Hair Salons Near Me - Riverside, California

Went here to get a Brazilian blowout for the first time by Renee and I was completely shocked with the results! My hair is naturally coarse, thick, and extremely high maintenance and now I have a newfound appreciation for it thanks to her! Will definitely come back! read more

I have to let you guys know, my hair is burned off from my blowout. I know not from the chemicals, but from the heat settings on the straightener. I even commented that her iron was much hotter than the last place I went for my blowouts. There is a layer on the top where the hair was burned off and is only 2 inches long (my hair is mid back length) luckily I can slick it down, but I notice it! The blowout also did not make my hair straight. It's just a bit less wavy than usual and just not frizzy and poofy. Luckily I only paid a groupon price, but even so, it wasn't my best money spent. Update: I just went into the salon to have them look at my hair and they had the nerve to say my hair was already like this before my blowout, so I asked if there was anything they can do, to repair etc and they said they would refuse working on my hair. I did not intend going in there to ask for a refund, but after some arguing back and forth, I asked if they could just refund me. They obviously said no, which is fine and expected. It just makes them look worse. So pretty much they won't fix my hair, won't refund. So where does that leave me? Out of luck with crunchy, straw like hair as a gift from them. Then they had the nerve to CALL ME A SCAMMER! They said "people like YOU do this all the time! You're a scammer!" Excuse me?! People like ME? I simply went in there to see if they could fix my hair in any possible way. People like ME... I almost didn't even contact them because I didn't want to put a working moms job in danger! I even tipped Rachel! I wasn't even mad before, it's hair, it grows back, I just really wanted them to see it. But bad customer service and being told I must be a scammer because I paid a groupon price and wasn't happy with the results?! Good grief! I'm sorry your business gets scammed, but I am in no way, shape or form a scammer or have the mentality to ever take advantage of a person or business for my own benefit! Here's another kicker! They told me they would call to have me removed from their property if need be! I got a good laugh out of that because I am a small, soft spoken person, sitting there, trying to stand up for myself while staying calm and explain my situation without being heard and being talked at by 3 employees... Just. WOW! Good luck to this business because with service like that, I'm not sure how they are even still around. Too bad we couldn't reach any sort of agreement that had me leave there not in tears and feeling picked on. Everyone who knows me, they would know that if my hair was already like this, I would have posted a photo way long ago! I will forever spread the word of how I was treated here and the outcome of my fried off hair to all the families, co-workers and employees I know. Update: this happened in October and my hair is STILL F'd up from them. I make sure to tell EVERYONE who asks me what the hell happened to my hair exactly who, where and what happened at Ivy Salon and Spa. You get your hair done, people ask. Too bad you royally messed up!!!!!!!!! I'm still upset about this to the day and I tell and show everyone the pictures of how you ruined my hair if they even think about going to you. Not because it happened, but by how you "handled" it! So glad you didn't refund me after burning off my hair because over 70 people saw this review as helpful! Good job! read more

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BEWARE- Read ALL the negative reviews - If your hair is shoulder length or thick you will incur an up charge on a Brazilian Blowout. It can be $99 or double of what you pay for the Groupon. They want you to come in and waste your time instead of giving you an idea how much it will be when making an appointment. They are not very friendly once they know you have the Groupon deal. I canceled my order and will not redeem or recommend this salon. There are plenty of other salons that happily accept Groupon deals without an attitude! read more

Wonderful! I tried them out because they are right by my work. I can't understand how this has no yelp reviews so far! This place was awesome! They treated me like a rock star. They had treats to eat! I had Veronica do my hair and never had I ever had someone put so much care into my hair before! She really made sure I was happy with the hair. Oh and let me tell you, I didn't want to wash my hair after because the products they used made my thin damaged hair feel like silk and smell amazing! Everyone client that stepped in seemed to be treated like a best friend instead of a client! The shampoo and conditioner Veronica used was awesome. She really helped me find a great summer style and you can't beat the 20% off walk ins and new client special they are having. It was a great deal and I'm a college girl on a budget but it was worth every penny! Stop and give this place a try as I know I now have found "my salon" :). Can't wait to go back again! read more

Totally thought I did my review. The new location is amazing. I had not been to the previous place but I think the change was great. Now to my experience ALEX was AMAZING! I was hesitant at first since I have had the same hairstylist for over 5 years but I needed someone local. I found my girl. She took the time to explain the entire process with the Brazilian blowout. She knew how to work with my extremely coarse hair. She recommended home care and let me tell you all after several weeks my hair is still looking amazing. I can't wait for my next appointment. Oh and I can't leave out the entire staff. Everyone was so sweet. I left so welcomed. Thank you ladies for the great atmosphere! If I could give 10 starts I would. read more

Stephanie Foley is the bomb! I thought I had died and gone to heaven! I had been going to someone else to get my hair done for years, but she closed shop and moved into another career. My friend suggested Stephanie, so I gave her a shot! She nailed it! My first time there, she built some rapport with me and then said "How do you like this color on you" (I was always a blonde, so then started highlighting my hair blonde as it dulled and became dirty blonde). I said it was "ok" but I thought it was too light and I was bored. She went medium brown and now some reds! It looks great with my coloring. She saw it immediately-- I was washed out! Soooooo many people compliment me on my hair coloring and trendy cut. Besides being a great hair artist, she's funny and down to earth. I love having my glass of red wine and chatting with her. She makes me laugh. P.S. Don't be afraid of her blue, or green, or purple hair....:) read more

Ivy Salon & Spa - I used to be blonde w/ big curls... Stephanie Foley helped me take the leap! The coloring and cut look so much better on me!! Love Stephanie - Hair Salons Near Me - Riverside, California

I have been coming to Christina for years now and I LOVE love her and the salon. She has never steered me wrong. As women, we all know there's a big difference between a hairdresser who will do what you want and a hairdresser who will ruin your hair doing what you want. Christina has always given me good advice, I went from a brown almost black to blonde for my - upcoming - wedding without frying my hair at all. It took longer then I initially wanted but so glad I went with her advice. (And I straighten my hair every day.) The Brazilians here are top notch and Alex - who does 99% of them - is sweet and super experienced. I will be getting my second Brazilian now this next week. Make sure to check groupon and/or living social for their specials :] read more

I love my hair. By far the best salon around. I love the way Alex does my hair. And the salon is super clean and beautiful. Everyone who works here has always been super helpful and nice. I drive 1.5 hours just so I can come get my hair done here. read more

Ivy Salon & Spa - Alex doing my moms hair - Hair Salons Near Me - Riverside, California

Bought the gel nail manicure from Groupon. Wasted $. I could have done the same thing at home. Cuticles were not trimmed like the way professional salon trimmed. Not very skillful of painting nail color either. So it just looks like I did it at home. And it's not any cheaper. Do not recommend it. read more

Ivy Salon & Spa - Cuticles were not trimmed like the way professional salon trimmed. Not very skillful of painting nail color either. - Hair Salons Near Me - Riverside, California

Stephanie Foley is the best! My hair is the most unpredictable rats nest ever! I have been to both high end and ethnic salons and nobody can control my hair like she can. And when we talk color, she has a great eye for what color and style will go well with my face and skin tone. The products I get from her work so well. Step 1: Go here Step 2: Ask for Stephanie Foley Step 3: love her work Step 4: give her awesome tips! Step 5: repeat She has a great eye and education to back it up! She knows her stuff! The salon also has a cool vibe to it! read more

I recently received a groupon package for a manicure and pedicure. I called to make an appointment and the day of my appointment came and I got called into work unexpectedly, i tried calling an hour before to reschedule but got no answer multiple times. I called back today to re-schedule and then got informed that my groupon was invalid now due to a "no show" and that it was no longer redeemable and that there was nothing they can do. I would never step foot into a business that doesn't give any type of leeway to clients that has something come up unexpectedly. They will steal your money through Groupon by making excuses as to why they can't / won't service you so they can make free money read more

First time at this salon, just had my Brazilian Blowout by Renae and my long curly hair came out so silky, nice and straight. Very pleased with her service and will be returning for my next BB. read more

Ivy Salon & Spa - Final results from BB, before hair was super curly, BB done by Ranae :) - Hair Salons Near Me - Riverside, California

First time I have EVER dyed my hair the experience I received was beyond what I expected. Thank you so much Alex for making it an amazing experience for me! I'll definitely be coming back again! read more

Ivy Salon & Spa - Hair Salons Near Me - Riverside, California

I purchased a groupon for a Brazilian Blowout and I loved it! Mallory did a great job. The staff there are very friendly and the location is nice. If you buy the groupon, make sure to read the fine print, there is an additional charge depending on hair length and thickness, and hair products are needed to maintain the BB, but it is worth every penny! read more

I got a Brazilian Blowout, cut and short A-line hairstyle! I am in love with new look! Kristy, you are amazing at your craft! I couldn't be happier! Thank you so much! I will be back. read more

Bought a groupon and had my nails done by Tracy. She's amazing! Really takes her time and makes sure the gel manicure comes out perfect! Highly recommend her!!! read more

Ivy Salon & Spa - Hair Salons Near Me - Riverside, California

I went and got my hair done today. I'm not even going to lie, I went in there I was very unhappy with my hair as the previous person I went to did not do a good job. I was a brassy mess with a blunt, lifeless cut. Renae is awesome! She really has a talent for cutting hair and knows what she's doing with color and highlights too. My highlights look natural and She knew exactly what I needed and totally understood me. I will be a client for life. On top of that, she is fun to be around and the environment there is very comfortable. read more

This was my first visit to this facility. I chose this place because of all the great Yelp reviews and a groupon. I had a Brazilian blowout, hair cut and style. This was my first blowout. My stylist's name was Mallory and she is AWESOME! She explained everything to me every step of the way and answered all my questions no matter how silly. The Ivy Salon is very clean with all the stylists being very friendly and fun. I will definitely be returning for any hair needs of the future and asking for Mallory. Thank you very much Mallory. I have received so many compliments and I owe it all to you. read more

I come here when I need a pick me up , Renae does amazing work .. Love the atmosphere all the girls are friendly ..

This is the worst salon I have ever been to. I left there crying after they butchered my hair. Since I was VERY unhappy I went back the next day and spoke with the owner to show her how bad my hair looked (it was completely uneven and way too short). I should add that I originally went to have the Brazilian blowout ( my hair was about 2 inches past my shoulders). I had gone through the style books with the stylist to choose a new style ( the one I chose looked nothing like I received. When I showed the owner the style I had chosen and what she had done she said she felt bad and that she would have a different stylist fix it. In order to "fix" it I ended up with a bob cut around my ears! I couldn't even speak when I left there I was crying so hard! The owner said she was so sorry while I was leaving. read more

Ha! This place is a joke! They mess up your hair and dont want to fix it! Never again! Dont recommend to nobody money hungry salon they only take you for your money and give you a horrible hair due read more

Wonderful, caring staff. Some of the best stylist(s) that I have seen in the IE. I am an L.A. transplant and found it hard to find a great stylist out here. I have been with the same awesome stylist at The Ivy for 3 years now and I don't plan on losing her (unless she retires then I will hunt her down) :). You won't regret walking into this establishment for your services at all! read more

I came across a great group on deal for a Brazilian blow out. I have never had one before and been wanting to do it and I couldn't pass up on the price. Adrienne did my blow out and I love it. I never realized how frizzy my hair was. The whole salon is great and everyone is so nice. I spent a good few hours there for the blow out color and highlights and haircut. I felt so pampered. If you haven't had it done you should check out this salon and ask for Adrienne. read more

I received professional salon services from Shiri Zaragoza at The Ivy Salon & Day Spa and could not have been more pleased. I had a full color change and she was very professional by providing me with a consult and disclosing the risks of a full color change (dark to blonde). Great haircut too.. read more

Stephanie Foley is amazing. Love her. Customer service from all staff is great. Place is clean, modern and relaxing. Totally recommend.

I was happy with my blow out here. I came as a walk in and there was no wait. The girl that did my hair was quick and professional.. Sorry did not get her Name. Was pleasantly surprised will come back read more

Outstanding blowout treatment by Alex.She and her dad are awesome and made me feel and look pretty again after another salon messed up my hair.thank u!!!!! read more

Stephanie Foley is the best! She does a great job cutting my hair and trimming my beard. After she's done i feel like a sharped dressed man! She can't do you wrong! Plus she's funny and really chill:) read more

I bought this Groupon for my girlfriend for her birthday. She had been wanting a Brazilian blowout. She scheduled an appointment at the salon. I purchased the Groupon for 100 dollars, since it is the one she had sent me. When she got to her appointment they told her since her hair is "long" and "wavy" and that it was going to be 75-100 dollars more, on top of the 100 dollars I had already paid, and Ofcourse, we have to add a tip. My girlfriends hair is about three inches past her shoulders. I didn't want my girlfriend to pay this, since I had gifted it to her. She left and cancelled her appointment when she found this out and since we are saving for a house we're on a tight budget and She decided she would prefer something else if I was going to spend 200+. I called Groupon and I got a refund for the cost. It did say in the fine print that price add ons will be made for length and texture of hair. read more

So I have never had a salon experience before and my best friend Alex knew I wanted to dye my hair a nice light brown Carmel color. So she recommended me to Mallory and the moment I walked in she greeted me with a hug and welcomed me to her chair. We talked about color choices for a bit and then decided. I was so nervous for change but when she was done it came out better then I expected. I'll definitely be back soon for touch ups and anything else tending to my hair I highly recommended Mallory. Thanks so much! read more

Complete flakes. I made an appointment for a new cut and color before my birthday. Trying a new slaon. The stylist confirms my appointment the day before. At 10pm I get texts about how her babysitter cancelled. I ask her if she can schedule me with some else because it is a new look for my birthday. She want me to come in the morning of my birthday. I cannot because I will be gone. She finnally gets it worked out and the next morning I get a call. She is running late my appointment has been shoved back 30 min. I cancelled at this point because it seemed shady and untrustworthy. read more

I've been going to Stephanie Foley for a few years now and I refuse to go to anyone else now. Im extremely picky about how I get my hair cut and am very bad at explaining how I want it cut. But Steph has never let me down. I always come in extremely shaggy and I leave looking like 1000 Instagram likes haha. Steph always delivers and is always great to talk to. I love talking to her about what's been going on in between haircuts while she gets me looking fresh. I would recommend her to anybody. She is the best. read more

I have to say Kristen is the best massage therapist I have experienced!!! I had the 90 minute massage with scrub today and I was completely satisfied!!!! The only issues I had was that it ended!!! I could have done another 90 min!!!!! Can't wait to book another 90 min! Thanks Kristen! read more

Renae is amazing! She made my hair like there was never any damage. Definitely coming back!

This was my first salon experience and will definitely not be the last. Mallory was my.... Stylist? I'm not sure on the terminology here LOL. But she was an absolute doll!!!! My hair was a medium tone brown and I went in wanting balaylage. Mal went above and beyond! It came out better than the picture I showed her and I absolutely love it. She also took a picture of the back of my hair which was completely butchered by Super Cuts - one side was longer than the other! She fixed it and recommend I come back once it starts to grow out so she can fully fix it. I'll definitely be back. Thank you so much Mal!! read more

Got recommended by a friend here for Steph Foley! Excellent job always willing to try new things, voice her opinion on styles for me, or even come up with some! Been going to her for almost 2 years now! read more

Stephanie Foley is fantastic! Great at color and cut! She is super helpful when deciding on a new style or color. She puts so much time into her clients and it shows by how much we all love her. I recommend her to everyone I know! The salon is fantastic as well very clean and they always offer a beverage upon arrival. Everything about this salon is fantastic! read more