Maria and her husband are very conscientious about what they do and they do an extremely good job…read more I have recommended them to other people and those people tried their services and later hired them. I am very happy and would recommend house cleaning by Maria to everyone.

This was the third time that Maria and her husband have cleaned our home and I just have to say…read morethat every single time they do a phenomenal job! I have had other cleaning services in the past that started off well but very quickly went downhill. Maria and her husband are consistently excellent and our home has never looked better!

Responding in a timely manner. Polite, professional and helpful. Looking forward to doing business.read more

these people are a scam dont book nor work with them. the made me pay upfront by the hour. the…read morecleaners that came to my house only got paid $100 since they stayed for 5 hours out of the $1200 i paid. and they got the rest. it was only two cleaners at that.

Today Marshall cleaning survive came out to clean 1500 square feet of carpet in our home as well as…read morea large sectional custom couch. The service tech Jack was about as professional and hard working as they come with an exceptional Attitude. He ran into a technical problem with the equipment but quickly found a solution to the problem. We have four dogs in the family and a new puppy whom has had a few accidents. Jack used some pet treatment some deodorizer and then proceeded with high steam cleaning. He took his time and worked hard to make our house smell new again. I was skeptical at first but completely satisfied when they were finished. I will definitely use Marshall cleaning service again and most definitely ask for Jack. I think the Marshall cleaning service team for coming out today I couldn't be happier!

Use ANYONE but these guys. Firstly, they didn't do the cleaning correctly (their words) and spread…read morea thick layer of dust and whatever else was in the ducts all across my house (see pics for the bigger pieces, but a fine dust was all over everything). It was so bad i walked into a room and there was a haze in the air. To clarify, what they were supposed to do was close off the vents with plastic (i made the suggestion and their manager confirmed they were supposed to do that) I spent 2 days cleaning up after them to get the house somewhat clean. All they did was have someone vacuum for 15 minutes around the vents, he was outraged that the previous techs left the house in a state like that. To add insult to injury, due to their driver's continued negligence they damaged a drain in my driveway and the city's culvert. They have admitted fault in writing but still refuse to pay for all the damages and refuses to give their insurance information. (See damage in the pictures). You can see the grate is bent, it was attempted to be bent back into place by the technician before I could get a picture, but it was bent at a 90 degree angle initially before the attempt to hide it. As well there are broken tabs in the channel itself, as well as the city's culvert completely cracked. (I provided day of and current picture due to their claims the culvert looks different now so they won't fix it.) Be warned if they do business for you that as soon as they do something wrong, or break your property you will be left having to fight them to get the damages taken care of. All pictures referenced can be seen on my Google review. Update: in regards to the company's response. I did say they sent a tech out that day to vacuum for a few minutes. They did come out to do the cleaning again after I explicitly told them It wasn't done right and that I had doubts it was effective because I was never given pics of the completed state or the coils being cleaned. As far as good faith, I have emails stating the company's attempts to not pay, first they tried to say they won't pay for older driveways (twice in fact), this driveway is 2 years old. When that didn't work they also ignored three established contractors opinions for a guy they labeled (again in writing) as "their" concrete guy, who's business has been running about a year with minimal work to show on their website. This single contractor was the only one to say a far cheaper repair would work. So, in good faith I agreed so long as they guaranteed the work and if it wasn't sufficient they pay for the proper repair as well as any additional damages the improper repair might cause. (If it worked great, if it keeps popping out and causing damage to my vehicle because the lower part is damaged, then they rightfully pay for those damages as well) As well as repair the culvert, as discussed with that same contractor. They refused by saying the culvert "looks different" so they won't pay for repairs. As for the insurance. I explicitly asked the manager for the insurance information and the owner told him not to give it. If you truly are wanting to act in good faith then feel free to call today with your insurance information. I have bent over backwards to help this company save money on this repair... i could have stopped when the first few contractors gave me quotes $1000 higher. I could have just gotten my money back when they failed to actually clean anything and cause me substantial work and allergic reactions, I could have stopped at the repair quotes that wanted to completely cut off access to my house that would have cost them a week of hotel fees... i am the only one working in good faith here.

I wish I could say I had a great experience with Connie and her granddaughter, who she brought…read morealong to help, because they're nice ladies. I often leave 5 star reviews when someone does a great job, and rarely, if ever, leave a negative review. However, I'm still trying to clean excess grout sealer off the tile on our bathroom walls a year after they resealed our grout in March of 2023. The color does look better, but many of the grout lines bleed over onto the tile, resulting in a very sloppy-looking job. The worst part was, I had told Connie that I'd had the bathtub reglazed and needed to have the guy come back to fix a couple of small spots he missed. She told me to have him do that first because she didn't want him messing up her grout work, so I did. When Connie and her granddaughter came to seal the grout, her granddaughter so badly scarred and scratched the tub in multiple places, I've just had to pay $750 to have it completely redone. For the $650 I paid to Connie I feel our tile should have looked fabulous and the tub reglaze should have remained intact. She and her granddaughter only spent half a day on the job as they seemed to be in a hurry to get somewhere. Our bathroom is small, but apparently it should have taken quite a bit longer than that.

I Just hired them to restore the grout of the tiles in my kitchen and they did an amazing job. It…read morelooks like I have new tiles now. I am really happy with their work. Connie and Abby are very nice, professional and very hard workers. I highly recommend them. Thank you!

So excited to find them! The value is unmatched. We just started using them and they have done an…read moreamazing job at our home. It was so nice to walk into a completely spotless home. service was incredible and just all around great people. I would suggest them to anyone, we are incredibly satisfied!

I hired Lauren over at Peacefully Neat and she's amazing. We worked on systems of organization for…read moremy children's bedroom, it was in total chaos and I was just overwhelmed at how disorganized it was, I literally couldn't walk through the bedroom some days it was in such disarray. I couldn't be happier with the finished product. She was on time, prompt and had an excellent plan to organize their room and had all the product we needed. The finished product is literally AMAZING. If you want a room organized and implement system in place, contact her. You won't regret it!

So what had happened was, I, a work from home single father of two kids, thought it'd be a great…read moreidea to downsize by selling the house, moving into an RV and traveling. You have NO idea how much stuff you actually have until you try some nonsense like that. Even after decluttering there was just stuff everywhere, making the small space feel more cramped. Lauren came in and flipped that around. She not only organized all the spaces in the rv but she maximized each nook and made it easy for the kids and I to enjoy this new adventure. Thanks, Lauren!

Tiffany was quick to respond to my inquiry & very professional & friendly. She customized my quote…read moreafter seeing my job & provided quick appointment availability as well as a fair price. She's very detail oriented & did a fabulous deep clean that really handled my needs very well. She provides excellent value and top notch quality so I'll definitely use them again. 865-236-0466

The office manager, Lorraine, was very pleasant to talk to and quick to get us on their schedule…read morefor getting our 50 year old stone chimney repaired. Fred came out and gave us a very reasonable quote for the work and then returned a few days later to accomplish the work. Fred and his assistant (I didn't catch his name) were on time, very professional and did very thorough work to repair the cracking mortar throughout our stone chimney. Not only did they completely tuckpoint (redo the mortar) the entire chimney, they also sealed the top of the chimney, and water sealed everything to ensure we will have zero problems for a very long time. When the work was complete, their cleanup process was excellent and they left no trace of any debris. I highly recommend Chimney Sweeps West!

I called Chimney Sweeps West for having my chimney cleaned. They were quick to schedule an…read moreappointment which was great. However, they ghosted me after running a half-hour past the scheduled appointment time. I called them and the office lady said that the sweep should be there any minute, and if not, then "I will call you back". 1 & 1/2 hours later, still no call. I attempted to call them four times, and my call went straight to voicemail--as if they were no longer in business or did not want to take on any more business or most likely did not want to be straightforward and honest with me that the chimney sweep was not going to do the job. Not a way to run a business! I cannot recommend this company to anyone, ever. UPDATE: After receiving a call from CSW, I wanted to add to my post for increased accuracy. It was reported that the sweep went to another house down the street for servicing the chimney. CSW apologized for the mixup, so it wasn't a complete ghost job. Having since scheduled with another company, I will not be doing business with them this time around. RECOMMENDATIONS: In the future it would be best for this company to conduct follow through to completion of the work. Nothing extravagant or time consuming. For example, the office person could make sure to call the customer for ensuring that everything occurred as expected. The office help could make return calls as promised. The office person could call the customer immediately after the sweep indicates that the customer "decided to postpone the job." If this step was incorporated, the job would have likely occurred as scheduled and all would have been satisfied. The simple things make a big difference. The sweep was very nice and so for that I have changed my rating from one star to three.