There I was driving to the date farm... when the car overheated and I freaked out. I quickly yelped…read morethe fastest route to a five star place and got very lucky to find Perfect's close by. I pulled in and they were so kind to me showing me and explaining everything then got me back on the road in record time. 5 stars for great friendly service.

Great auto shop! Changed the spark plugs, gaskets, & serpentine belt to my 2019 Chevy truck for 3-4…read morehundred dollars less then what nearby auto shops wanted to charge me... He also had the work done fairly quickly and definitely done professionally. 100% would recommend to anybody that needs any auto services done to their vehicle. This shop is amazing very respectful as well. Thankyou Manuel!

My husband just got back from having our 2022 Cadillac serviced at La Quinta Cadillac and we…read morecouldn't be happier. In today's world of lackluster customer service, this dealership not only performed the service required, they actually went out of their way and replaced the battery which was about to go out of warranty. We appreciate their excellent service and now consider them our go to for future services or sales. The Howies Indio, CA

I have a Chevy Bolt and AC compressor stopped working heard nightmares about Chevy not covering but…read moreScott at La Quinta coded it right and was totally covered. Really scared me for a bit a guy on Reddit was charged 7500 for it so just totally satisfied and would give 10 stars if I could thank you Scott and thank you La Quinta Chevy

Poor Management, Wasted Time…read more I drove an hour to this location after reserving a vehicle online. The website made everything simple -- that's where the good experience ended. When I arrived, I waited about 20 minutes past my appointment time. After sitting down with the salesperson, I learned the car I came for had open recalls and couldn't be sold -- something they texted me about 30 minutes before my arrival while I was already driving. No earlier call, no meaningful notice. I had already been there nearly an hour. Management offered a $300 shipping credit (only usable at that location), which wouldn't even cover the typical shipping cost. They refused to apply it elsewhere or cover full shipping despite the inconvenience. Gas reimbursement required a printed receipt from before leaving -- unrealistic. I decided to look only at cars physically on the lot. I clearly said no white cars and no compacts. I was repeatedly shown white cars and compacts. Eventually I purchased a different vehicle after another long wait. During the test drive, the tire pressure light came on. I was told it was handled before delivery -- it wasn't. The car was also handed over dirty (filthy rims) and missing the actual emergency key -- I was given a plastic cover instead. The salesperson was polite, but management failed at communication, preparation, and basic follow-through. I've bought from CarMax before with no issues. This location was a completely different experience. I won't return. Four hours in-store for this level of execution is unacceptable.

My experience with CarMax has been excellent. I believe CarMax is a trustworthy dealership that…read morestands behind the vehicles it sells and provides a transparent buying process. While no company is perfect, I have found the employees to be hardworking and genuinely trying to help customers. Many negative reviews often come from situations where customers may be frustrated with financing outcomes or other circumstances that are not entirely within the employees' control. One thing I appreciate is that the staff takes the time to explain protection plans such as MaxCare. For customers purchasing luxury or higher-mileage vehicles, repair costs can be significant, and these plans can provide valuable peace of mind. Rather than viewing it as a sales tactic, I see it as an option that customers should seriously consider. Overall, my experience with CarMax has been positive. The staff treated me professionally, the process was straightforward, and I would recommend CarMax to anyone looking for a quality used vehicle.

the car advertised did not pass the mechanics inspection. it would have cost thousands of dollars…read moreif I had purchased it

Thanks Teddy for making my used car purchase smooth! I would recommend to anyone looking to buy a…read moreused car

Michael and his team are saints. I am a female RN in desert since 2004. Since here have owned a…read moremercedes, accord, camry, and T100 Toyota Truck. For the last several years, have only gone to dealers for oil changes, basic stuff. When the dealers give me their list of "necessary repairs", I get their prices and take the list to Michael at Hans. Michael and his staff are a great team of gentlemen who never disappoint. They take care of what needs to be repaired and their prices are half as much. elena C Sun CIty Shadow Hills Resident since 2004 P.S. Michael just installed a $40 LeeKooLuu backup camera from Amazon in my old truck for $100, Yay, I can see behind me now (it has a camper shell on it).

I purchased my older model car from CarMax. Hans Auto accepts the service warranty from MaxCare. I…read morehad my first experience with service there this week. The owner Mike, is extremely helpful and a straight-shooter. As a woman with limited car service savvy, I got great service and felt confident that my car was in good hands with a trustworthy business. Great work and a busy shop.

After going to three dealerships, as well as Carmax and test driving five plus cars, I finally…read morestumbled upon Desert Auto after searching Craigslist high and low. I saw a wide selection of automobiles available in an assortment of makes, years, and styles. I talked to Tamir and he was responsive, friendly and followed through with things. The transaction was fluid and there weren't any surprises. I recommend checking out their inventory and considering what they have available when you make your next car purchase.

I don't usually leave reviews... but I think when people treat you well you should call it out…read more I happened to stop in to the lot with a friend to look at a car for him; they some very nice vehicles. I happened to see a car I had a model of as a kid (BMW Z3M) and fell in love and I just mentioned to Sunny I wish I could get it. Long story short, I went back a few times to look at the car and Sunny knocked off an amazing amount of money to fit it in my price range. At no time were they pushy or tried to get me in some other car, they literally hacked the price to make my dream car fit in my budget. I've never heard of such a thing. I 100% recommend this place and this is where I will buy my future vehicles.

Always great service Friendly atmosphere…read more These are my go to mechanics Trustworthy and reliable

We have been there 3 times and always excellent service Costco give a 15% discount there when you…read morecall costco ahead to get the authorization. Honest people, honest work done!

Our family was in the market for a vehicle & we were just shopping around online…read more We found the one we loved on Chavez Jessup GMCs website. My husband decided to take the ride out to Indio to check out the car since it was over 100 miles away from us. (Yes, that's how much we liked the car lol) Long story very short, everyone we came in contact with was professional & respectful. They were not "pushy salesmen" like most people are used to at car dealerships. They made us feel welcomed instead of just a sale to them. Upon inspection of the car, we did notice something was broken. They acknowledged that they missed it & fixed the problem without any issues. When we got home, unfortunately there was another issue with the vehicle that we immediately brought to their attention. We had to drive back in for service on the initial broken part, so they looked at the new issue too. Everything was fixed according to the service dept. We got home & realized unfortunately the 2nd issue was not resolved. We called them & they set us up to be taken care of at a local repair center due to the distance from our house to the dealership (they did an exceptional job btw) All in all, even with a few hiccups - we couldn't be happier with their service & professionalism. Things happen & nothing is ever going to go perfectly smooth, that's life- but, wow. They made sure to make things right & went above & beyond to make sure we were taken care of, communicated with us & never left us wondering. **side note - the facility was clean, the restrooms were kept up & clean, they had waters, coffee & vending machines for you while you wait. Plenty of parking. We had our kids with us & to me, those are all huge pluses (especially the restrooms) Thank you! Joey & Horacio, thank you both for your help!

I purchased Sierra Denali for 70K, while driving down the freeway a plastic piece on the front of…read morethe hood broke. To prevent it from breaking completely off I had to tape it to the hood. The dealership has told me this piece was not covered by warranty. It's a 70K truck that had a piece of plastic break while I was driving down the freeway. At a minimum this was a defect, they should take more pride in their products and take care of their customers. They questioned everything I told them about what happened and came up with every excuse possible to try to change what actually happened so they wouldn't feel obligated to take care of it. At a minimum do not buy any of there ve, they fall apart while driving down the road.