In short: Average and don't expect much proactivity. I went…read morewith this company to replace the ~25 year-old roof of my house, along with new skylights and some siding repair and new gutters. The sales process was pleasant (but that's always how they get you!) and the price was very competitive. Many of the promises were kept but I had to "remind" the sales person (let's call him "Bob") repeatedly. The issues started with the actual work. The crew was supposed to arrive before 7 am and when they hadn't arrived by 8:30 I texted Bob and eventually he told me that they had an issue and couldn't come before the next day. I took the day off and got up extra early so that was very inconvenient but it happens. At night, he sent me another text that there would be another day delay. The materials and dumpster showed up randomly and without prior notice. The day of installation finally arrived but they did not get the correct skylights so they needed to come back again to replace those. The company will install roof vents for bathroom fans (which I took advantage of) but I had to "remind" Bob that he promised insulated ducts while only the standard kit was ready to be installed. Also, instead of marking the exact location of the vents from the inside of the roof, they simply estimated it and were off by a rafter so the airflow is impaired by unnecessary bends. In addition, the ducts were about twice as long as necessary and all curled up so I had to shorten them myself to optimize airflow. Overall, the actual roof replacement was done nicely (as far as I can tell) and the new roof looks beautiful. The skylights were installed a few days later and look great but the installers didn't bother taking the security tape off the blinds or even testing if everything works right. I am sure that Velux expects more of their installers. The other crew (see below) was kind enough to do that for me, as well as fill in the ~half inch gap with sealant. The other projects (performed by a different 2-man crew) included replacing some flashing above the front porch and around the garage door as well as putting up new gutters. There was a lot more rot damage than expected but I was willing to pay extra for that. Removal of one of the beams caused a big hole in the drywall inside and Bob did not offer any help for repairs just "this happens and is not covered" (I paraphrased here). The two guys, however, were extremely nice and did a fantastic job, going way beyond basic service. The gutters are great and drain well, the new flashing is wonderful. In summary, I am happy with the outcome but I wish they were more proactive and would guide customers more during the project, just like they do during the sales process. For example, Bob was on vacation the day my roof was installed and while he did respond, I was wondering why he did not simply connect me with another rep so that I don't have to bother him on his day off. I also felt like I had to remind him to remind his crew of all the items we discussed. Would I have gotten better service elsewhere? Probably not. I was most disappointed though that I gave the company time to discuss my concerns (after I already paid the bill) but Bob simply ignored me.

Our Garage Door wasn't working properly. I called Delmarvalous and arranged an appointment for the…read morenext day. Ryan showed up on time, fixed the problem, explained what was going-on, offered advise for maintaining the door, and was finished within an hour. A very enjoyable experience. I will use them again if needed.

My mothers A/C wasn't blowing cold air. I called WHAC and they fit us into the schedule that day…read more After figuring what was wrong they fixed the problem quickly for a small fee.

Thank you Wicomico Heating and Air for your prompt service in getting me a new air system. They…read morewere very helpful, pleasant and wonderful to work with. Would highly recommend them to anyone! Thank you again, Pam Mitchell

My thru wall AC unit was making a terrible noise so I called Fields. They scheduled me on the same…read moreday and I found out my AC unit was not the correct unit due to the venting. They installed a new unit in the very same day. So easy and convenient. They were two very nice men that set me up. I will never use any other company! Very satisfied.

We have used Fields since buying our house in Ocean Pines 11 years ago, They have done everything…read morefrom routine maintenance to total replacement of our heating and air unit. They are professional and knowledgeable always. They also do not oversell and listen to our needs and advise accordingly. Please consider Fields Heating Cooling & Appliance to meet and exceed your expectations!

We had an emergency with our AC late on a Sunday night, and Jim showed up bright and early to…read morerepair our unit. He was quick, thorough, informative and solved the issue at a very reasonable price. Nothing like great service on a hot day. We are relieved, and very happy to have found someone so honest and someone we believe we can trust. Prices are very reasonable, especially considering the emergency we were in. Thank you, Jim!

If you need the five second summary of this review, here it is: Jim Schiffler is super…read moreknowledgeable but also very very honest! We have used Jim's services at different homes in Bethany. Each time he comes to see us he shows up on time, is very courteous and is ALWAYS able to resolve whatever HVAC issue we have. Typically you will find other HVAC companies often try to fleece homeowners by overcharging or trying to upsell services; Jim does not do this and is one of the most honest HVAC contractors I have worked with. I will always call Jim because I know he'll be able to help me and won't overcharge me. Thank you Jim and I will forever sing your praises.

It's been a few years now since I started using Airworks HVAC, and things are still great! I still…read moreget an answer when I call and I still get the same great service that I got the first time at a great price. Keep up the good work, Chad!

Chad the owner is very reliable. Have used them on service calls and hvac replacement. The cost…read morewas very reasonable and didn't even charge for a Sunday appt that took him 2hr to drive to OC due to traffic. Communication was great and he was a pleasure to work with. Offered a payment plan through citizen bank I believe. 0% for 3 months. And there were other terms that I do not remember but several plans.

Chris was amazing to work with. Extremely knowledgeable and helpful. Would recommend him to…read moreanyone!!!

The entire experiance with Surface Solutions was just perfect. They did what they said they'd do…read more They came on time. My driveway is just awesome! They were just the best!

On Monday 05/01 I was searching for an HVAC company through recommendations on my community…read moreFacebook page. Many of the "regulars" that I have seen before popped up in my feed including a few that I had called before, but they had failed to show for appointment or simply never bothered to return my original phone inquiries in the past. Then I came across a name that I didn't recognize through only ONE recommendation. I didn't trust the Good Ole Boys club (through recommendations) that I had previously tried to work with, unsuccessfully, in the past, so someone "new" was exactly who I was interested in. I called Zach Ernst, of ERNST MECHANICAL SERVICES, LLC (licensed in MD & DE) immediately...AND I reached him! Our communication was thorough and quick! I explained my concerns, budget and availability. Zach came out the NEXT day (Tuesday 05/02) and identified the burned up wires within my unit and another switch (Relay?) that needed replacement. He presented his suggested proposal of repairs along with a reasonable cost for the work and we agreed to proceed. The very next day (Wednesday 05/03) Zach texted me that the parts had arrived and he could install them on...wait for it...Thursday 05/04! BOOM ! So, moral of the story is: I reached out on a MONDAY...Zach arrived on TUESDAY...Parts were ordered that night and arrived on WEDNESDAY...Repairs were done on THURSDAY. Badda-Boom-Badda-Bing! No reason to NOT call this wonderful professional.

Ernst Mechanical deserves 5 stars! After Choice Home Warranty denied my HVAC claim, I was lost. A…read morefriend recommended Zack Ernst, and I'm so glad I called. He arrived the next morning, diagnosed the issue, ordered parts, and fixed my HVAC in 5 days, delayed only by a blower motor. Zack stayed in touch, suggested a new thermostat, and ensured everything ran smoothly. Honest, professional, and fairly priced with detailed explanations and receipts. Forget home warranties--Ernst Mechanical is who you need for HVAC repairs!