Great service and staff. We had a frozen pipe issue and they came out within the hour and fixed…read morethe issue. Awesome job!

I had a problem with an installation that was covered by warranty and was so disappointed by the…read moreservice by the company. I was without my air conditioner for almost a month this summer and some one on the phone told me that part to repair it was on the truck and they would be getting to me at sometime. Now in September this unit is still has not been returned to a fully functioning system even though I have paid in full for their services

I lost my heat on the first floor of my home this winter. The repair service I'd hired before was…read moreunavailable due to Covid, so I searched Yelp for options and lucked into finding Reliably Accurate and Scott Holotik. Several winters ago I had 5 pipes burst due to extreme cold on the waterfront and had to fight insurance to receive coverage. My voice must have been panicked when I talked to Scott about the problem because he made time for a service call on New Years Eve! The parts needed to repair my heat were not common so he had to get them the following week and come back. Scott's service was professional and prompt and he came across as friendly and competent. I'll now include him in my line-up of professional home care advisors.

Scott Holotik is very knowledgeable and reliable; he is skilled at what he's doing and I'd…read moredefinitely call him again when I need future repairs or maintenance done. He's the best.

Cody was prompt, quick, and extremely helpful! The price was a bit high for the service required,…read morebut the technician did a fantastic job and got us out of a bind by getting the job done quickly.

DO NOT USE!!!! Horrible service, we've spent thousands of dollars and have a brand new unit and…read morethis is the third time it's failed in 2 years. It currently went out and they are refusing to repair until Monday. It's FRIDAY I have a 4 month old and a pregnant visitor, this is completely unacceptable. Avoid at all costs

After a computer issue on a busy day at the store, I came home quite tired and frustrated. I…read moreopened the door to a house that was down to 50 degrees at 7:00 PM with an outside temperature in the teens. I have dealt with Taylor Oil for years and hoped they had trucks out even at this hour. I called and left a message. About 10 minutes later I get a call from JAY TAYLOR, the owner. Jay said the trucks were all booked for the evening and he set me up for the morning delivery. I was OK with that. About 30 minutes later, Jay called to say that he was coming over, himself, to give me enough oil to get me through the night. He came a bit later in bitterly cold weather, put the oil in and waited until I could reset the furnace to be sure it was working. Jay is a great example of friendship and customer service. I can never thank Jay enough for his exceptional service and the throwback to this way of doing business in the early days of business. FIVE STARS OF COURSE!

I have had the pleasure of working with Taylor Oil for 9 years, and they are always responsive to…read moremy heating and AC needs. Doug, one of the technicians, is my "go to" guy -- he always does an excellent job, knows the heating system I have, responds to calls quickly, is friendly and helpful. Anytime I call, the people in the office provide outstanding service. Yesterday, just before the snowstorm, my heat went out. I called and Doug was here quickly and fixed the problem, so I didn't have to worry about having no heat in the snow and frigid temperatures-what a relief! This company is wonderful!

I had painters painting the inside of an empty house. we spent a day trying to get the temperature…read morefrom 89 to 70. I was referred to Mid Atlantic. They worked me into their fully booked day. Amazing service from understanding office staff and a technician, Mike. Emergency visit cost was very reasonable. They added friends moving to Salisbury and myself to their 100% Satisfied List.

Mid-Atlantic HVAC's service is incredible. They are responsive, professional, personable and highly…read moreskilled. One of our HVAC units stopped working during a 98 degree day. I am sure they had many other calls that day--units 'always' break at inopportune times... However, within 20 minutes they responded to a voice mail and had a senior technician (Mike) to the house within the next 30 minutes--less than an hour from our initial call. He did a thorough analysis of the issue, clearly described his findings and let us know next steps. Back at the office they worked up various options, called us early the next day, clearly explaining everything, including cost and timing. A day later parts arrived and Mike was at our house first thing in the morning, at the scheduled time. While he was completing the exterior installation, he noticed an interior valve that wasn't working correctly, ordered that and set up the final check. These are really good people. They communicate clearly. They complete the work efficiently, expertly and in a timely fashion. If you need HVAC work and want trustworthy contractors--call them!

Needing an AC repair in the middle of the summer is a challenge. Comfort Experts answered the call…read moreand came to my home the next day. Tom and crew were quick to make a diagnosis and fix the problem. I know they had been out in the heat all day with other customers yet they were still professional, friendly and focused on the task at hand. The AC was back in business. They definitely have my business.

Tom from Comfort Experts Heating & Air LLC in Sussex County Delaware is fantastic. HVAC stopped…read moreworking after an electrical storm and it ended up being just clogged pipes. Tom checked over everything and flushed lines with shop vac and poured a commercial chemical down and got the system up and running in no time. He was very knowledgable and gave us tips on how to keep this from happening again. He was thorough, prompt, professional and very courteous. Their prices are fair and they truly know the business. Very grateful to get the air up and running so quickly.

I was able to schedule routine maintenance quickly. Mr. Brown was professional, courteous, and…read morecompleted the job quickly. The service cost came in less than I was expecting. All around great experience!

I called. He answered. 1 point. He listened and asked great…read morequestions. 1 point. He scheduled the service call for my convenience. 1 point. He showed up, prepared to resolve the issues. Another point. He resolved one issue then, and made arrangements for the second one. It subsequently became evident we would be replacing rather than repairing the second issue, he shopped for our options, and quickly shared with us, so that we could decide. Several points scored. Reasonable price and great customer service. 10 out of 10.