My mothers A/C wasn't blowing cold air. I called WHAC and they fit us into the schedule that day. After figuring what was wrong they fixed the problem quickly for a small fee. read more

Thank you Wicomico Heating and Air for your prompt service in getting me a new air system. They were very helpful, pleasant and wonderful to work with. Would highly recommend them to anyone! Thank you again, Pam Mitchell read more

I have replaced 2 different units with them so far, and they have fixed my old ones before I replaced them. They are always a pleasure to work with Roland always gives me Fair estimates, and Jennifer in the office is always a pleasure as well. I have had a few of their Techs come out and they are always very pleasant and friendly. There pricing is Fair and very competitive I have a small rental business, and I can tell you without a doubt there are a lot of Rip off Companies out there this is not one of them. I would definitely recommend them. read more

Technician showed up in a mask, always courteous, always answer my questions completely. Work was done well. Have used them since we came to Eastern Shore and very happy with the work they do. read more

In the middle of a summer heatwave both heat pump units failed at my home. Wicomico Heating & Air promptly sent a repairman. Within ten minutes Marco swiftly diagnosed the problem and began the repairs after obtaining my consent. He was knowledgeable, professional, and courteous in every regard. I highly recommended Wicomico Heating and Air Conditioning. They delivered high quality work at a reasonable price. read more

I have been using this company to service my HVAC system since the 1980s. I always get great service and know they are only a phone call away if I need them. read more

Have been using wicomico heat/air for almost 25 years. Installations are very good with no problems...just a little messy. The guys don't always clean up all their garbage very well. Service has been very good for the whole 25 years. If we have a problem, we call and usually talk to Jennifer, who is always very pleasant on the phone. She usually sends Rolland to our house. He has been coming to us for all 25 years. He is very friendly and explains your situation and what needs to be done and why. I hope he doesn't retire. I do recommend Wicomico Heating & Air for any heating and air problems. read more

Thorough and professional service. My aging York heat pump was struggling with the recent 100 degree summer heat wave. Technician Dale quickly diagnosed and serviced the system and within the hour it was performing like new. I have only used their services twice but have made up my mind to use Wicomico Heating and Air exclusively in the future. read more

Terrible! Charged me $215 for a part that retails at $39. Never called back with information about another part they were supposed to order. Meanwhile, going on night 8 with no heat!! read more

Everything was great and everyone was so nice until the tech Allen came to fix the unit. He was in his van smoking most of the day and on his phone. I went out to my car while he was out there and I could even smell weed. The unit was in the attic and most of my tubs up there looked like they had been gone through. I could hear him get mad and was using alot of fowl words that I had to take the kids outside. I will still call them when I need help I just hope and pray that they never send the tech Allen again. Roland and Jennifer were some of the nicest people I have ever had to deal with. 5 stars without the tech Allen read more

I have been using Wicomico Heating and Air for over 10 years. They installed a new system for me. Installation was professional as was the technician. Their prices are reasonable and best of all...they arrived when scheduled. Excellent company! read more

Excellent customer service is what I was told. NOT THE CASE. The technician came to our house to look at my unit. He was told before he does anything to the unit to let us know what needs to be done first. Around 30 minutes later he appeared with a $650 bill. He said he put 9lbs of freon in the unit and it has a leak. He said they could come back in fix the leak another time, he could not fix it thay day because he was too old to go under the house to look for the leak and fix it. He needed someone younger to come back to go under thr house. They have been servicing my house for two years, so they should know that the unit is in the garage not under the house. I called to complain and the person who answered the phone was very rude and unpleasant. She kept telling me that they have great customer service, however they would not do anything for us. I don't understand how you charge someone for 9 lbs. of freon knowing that it is going to leak out again and then you will charge us to put more back in the unit when you fix it. It seems like they were trying to pad their bank account to me. I called another company who came out and fixed the problem. They told me the freon should be around $25-30 a pound. So I called back to wicomico heating and air and the receptionist told me that their $70 a pound freon rate included labor. If you ask me their rates are extremely high and not fair market value. THIS COMPANY IS INTO TAKING CUSTOMERS MONEY NOT CUSTOMER SERVICE. BE WARNED DO NOT USE THIS COMPANY. read more

This business is awful. They installed a new unit in my home in late July of 2013. Within the first 24 hours, the unit stopped working. The reason? The breaker on the air handler kept tripping. It took them two or three days to get the part and get back out to my home to get it fixed. This got it to work, for about a week or so, then the unit stopped working again. After we investigated, we found water spewing out of one of the gaskets on the air handler. This was causing the drip pan to fill up with water, hit the water sensor, and shut the unit down. Turns out this was caused by a broken gasket, which took a few more days to get fixed. On a third occasion, it stopped working. This time was due to the thermostat being wired improperly. Granted, all these causes are what the repair man gave us, so I am not sure if that's the real issue or not. Here we are again, where it is hot and humid outside, and last week our unit stopped cooling the house. Last Thursday, the repair man came out and told my boyfriend that the issue was because a valve on the outside unit fan had gone bad, causing it to block the refrigerant to enter the home. He said that he should be able to get the part tomorrow, which was June 20th. As of today, the part still hasn't come in, our unit still isn't working, and it was 81 degrees in my house when I woke up this morning. This company has horrible customer service, and I wouldn't wish them on my worst enemy. read more