Horizon Flooring LLC was amazing to work with from the beginning. They were helpful, friendly, and…read moreknowledgeable throughout the entire process. Their work ethic and the quality of their work go above and beyond. We are so grateful to have hired them for this transformation process! I highly recommend them to anyone wanting to get new flooring!

Horizon did a fabulous job on our floors. They were professional, knowledgeable, and detailed. We…read morehad zero problem with this company. I would highly recommend them

Excellent service and installation of our runner on our hardwood steps. Communication was easy and…read moreeverything from ordering the carpet to the installation was perfect!

Poor customer service. I had to chase my order from beginning to end…read more They had to get a sample from another store and didn't tell me when the sample came in. Carpet was expected to be received in a week and was told it wasn't in the system so he'd call the warehouse and would get back to me the next day, I had to call them. It took from July 9 to July 30 for stair carpeting. The only thing good was the installation.

Visited big box stores without success. Visited Carpet One…read morethey assisted with selection...To make a long story short They installed vinal kitchen, bathroom and A long hallway. Less than 2 days. The installation precise. 25 year manufacture Warranty. That was 3 years ago. Floor Looks new. My wife is still very pleased. Very good price.

It's too bad when a company can't see past it's own issues to make things right…read more We recently had the carpeting replaced in our house while we were on vacation. I had gone into the store, asked for the best carpet, didn't haggle just paid the deposit and went on my vacation. After vacation, I stopped in to their shop to pay the balance only to find they were trying to charge me in excess of $100 that was not in our contract for some trumped up add-on.Since I had a contract , I of course did not fall for it. When we came home , the carpet was installed but there were 2 issues. The wall in the master bedroom had been damaged and one of the doors on a custom built cabinet had been damaged in 2 places and someone had "glued the shards" back on to the door in a failed attempt to make it look good. I contacted the owner "Wes" and after his investigation, the installers denied doing any damage and that was that. Wes asked me what I was looking for and I replied I wanted the damage repaired (approx. $100). He started in on how they had "already credited me the trumped up charge and that should be that". It is too bad that a company that received a few thousand dollars for 2 rooms of carpet will allow a customer to leave dissatisfied over such a small amount of money for damage they caused. I think they are a dishonest ,shady company and should be avoided if you are looking for good work and any type of customer service.

I can't say enough good things about JC's Floor Sanding and Refinishing! From start to finish, Jack…read moreand his son Brian were the picture of professionalism. Jack kept in touch every single day with phone calls and photo updates, so I always knew exactly where the project stood. That level of communication and transparency is rare and so appreciated. They not only met their promised timeline but actually finished with results that far exceeded my expectations. The floors look absolutely stunning--smooth, even, and brought back to life better than I imagined possible. Jack and Brian clearly take great pride in their work, and it shows in every detail. If you're looking for a trustworthy, skilled, and professional team to refinish your floors, look no further than JC's Floor Sanding and Refinishing. I would give them ten stars if I could!

We recently bought a house in Bellville that had phenomenal wood flooring. Actually, pretty…read morestunning would fit the description nicely. The previous owners had dogs, which naturally means scratches and gouges. We thought it would be a great idea to get them sanded and refinished before moving in furniture. I tried calling 6 companies in the Mansfield, Mt. Vernon, Columbus area. None of them would answer the phone or return the call. Through a family friend, we obtained the name and number for JC's Floor Sanding and Refinishing. We gave them a call, on a weekend, and Jack answered the phone. He suggested we go look at the project, which we did the same day! Jack provided a price that we thought was extremely competitive (comparing it to other sanding/refinishing plus repair projects in our past). A week later, JC's began the project. Here is the really cool part. Daily, we received updates from Jack and the crew. We didn't ask for them, they just provided them. So far, we're experiencing customer service at it's best! When is the last time your contractor updated you daily without you asking or demanding it? Now you see my point!! About a week and a half after the project started, they were finished. This encompassed the entire top floor of the house, which is probably close to 1,500 sq. feet. The finished project looks great and we're extremely pleased with the craftsmanship, the price, and the customer service. To top all of this off, Jack had completed the sanding and coating of the floors on the original installation 15 years prior! Who would ever think that?!?! When he finished, the floors as wonderful as his completed project pictures from 15 years earlier. Now the big question - Would we hire them again or recommend? ABSOLUTELY!! JC's is a contracting company that understands how to do their work (I know that sounds weird...but...), understands customer service, and actually will answer the phone when you call. How can you go wrong?

My Floors were wonderful! We had poor subfloors from the original 7 year old build- they were able…read moreto put a level, quiet subfloor in with beautiful LVP flooring! the staff is wonderful- very professional and hard working crews.

Installers were very competent. They arrived when they said they would. Had an issue with the…read moreentryway on one room and they came and fixed it. Good communication.

I cannot recommend Doug from Beeline Floors enough! He went above and beyond for us! He was…read moreincredible & did such an amazing job on our floors! He really took the time and effort to help us out when we were in a bind & we appreciate him so much for it! We are truly so grateful! Additionally, his prices were very reasonable and he's just an awesome, wholesome & caring guy! 10/10 highly recommend him for all your flooring needs!

Doug is an amazing person. I would give him more than 5 stars if I could. The quality of his work…read moreis outstanding. His knowledge of wood types and finishing is really impressive. The finished product and his dedictation is more than worth the money. Beyond that I just feel lucky we ever met him, he is such a kind person. If you are remotely on the fence about who to go to, call Doug at Beeline, you will not regret it. I wish we had more floors for him to do Nic and Heidi

Zetina was excellent from front end communication through installation. The attention to every…read moredetail was outstanding! They performed demotion of existing carpeting and installed an underlayment followed with a luxury vinyl plank we purchased from Floor and Décor (another source I highly recommend!). Zetina is an exceptional value and their craftsmanship is fantastic. I give Zetina my highest rating and highly recommend them!!

It's been.over a year since Zetina and Sons installed vinyl plank flooring and I can't be more…read morepleased with the quality of the work performed. It's amazing how the right flooring can transition from a mediocre looking space to a bright modern space.