We could not be happier than our experience with J & B Carpets! We met Vikki the minute we walked into the store. It was clear from the start that she LOVES what she does and she really knows carpet and people!!! She felt like a family friend almost immediately. We wanted to replace our old carpet and Vikki directed us to the perfect choice for our house and us. The spiral staircase and entire upstairs was a good size job. She and Nola came over to our house twice with samples and were so patient and helpful! Once we chose the carpet, setting up the installation was easy. Vikki told us it would be a two day deal and it was. The movers came first thing in the morning and were very efficient. The carpet guys worked all day over the two days. Vikki had the movers back at the end of that second day to finish the job and put all the furniture back. Done--two weeks after walking into the store! We would do it all again with Vikki and Nola, their excellent service and quality carpet at J and B Carpets!!! read more

J & B Carpets - Our staircase! - Carpeting Near Me - Phoenix, Arizona

Vikki and her mom were great to work with. They were super knowledgeable about their products. They were able to provide us with incredible value. Steering us into superior quality carpet at prices lower that what you would pay for mid-grade carpet at home depot or lowes. As soon as the carpet we ordered arrived, it was installed next day. My home looks awesome and the carpet feels luxurious. They are super friendly and interesting to chat with. I would recommend them to all. read more

We wouldn't go anywhere else to get carpets. We were in a rush to get new carpets and Vicki was so personal and attentive to our needs. We went in on a Tuesday and had carpets by Saturday. She made us feel like we were part of the family. I'd highly recommend coming here! read more

J & B Carpets - Carpeting Near Me - Phoenix, Arizona

We used J & B carpets to redo carpets in two of our bedrooms and they did amazing! They came out and measured everything and had the new carpets installed within a week. They truly know what they're doing when it comes to carpets and are very knowledgeable, and the carpet looks great and is very well installed. Highly recommend them and we will be coming back for any other flooring needs we may have! read more

We were so fortunate to locate this vendor on Yelp. It was the reviews on Yelp that steered us to J&B Carpets. In a week's time, we were able to order a superb product and have it installed. The overall experience was pleasant and professional. This business goes the extra mile to satisfy their clientele. We highly recommend J&B and will use them in the future. read more

Great Customer Service. Vicki took great care of my Mom who made a decision for carpet for the first time in her life. She was very patient and friendly I recommend this Family owned business! read more

Great selection and good prices. Family owned business for 43 years at same location. Vicky, Nola and Auggie great people to work with.

J and B is amazing! Not only are their prices fair but their customer service, communication and timeliness is above and beyond. I have already recommended them to my friends and my job is only half done. Will absolutely use them again. read more

I Highly recommend this local service for new carpet. In a world where contractors never call you back and don't show up, this outfit was super nice to deal with altogether. Timely and personalized service. Very good communication. Very good price point. Andreas was somewhat amazing with his installation skills, and his 20 years of experience very much shows. Bravo:) read more

Not only are you supporting a local company that has been in business for many years, you will get excellent service, competitive pricing, quality care and professional installation. Vicky can work with anyone! I am the type who doesn't enjoy making decisions. She visited our home, helped me pick out the perfect carpet and we are super happy! We will be using them to carpet the rest of our house. I have also recommended them to my entire family! Call Vicky! read more

J & B Carpet did a fantastic job with our carpet installation. It was a great experience from beginning to end and a pleasure working with Vikki and Nola! We were also very impressed with our carpet installer. He took his time, worked diligently, and didn't leave a mess. We highly recommend J & B Carpet for your flooring needs. read more

J & B Carpets - Carpeting Near Me - Phoenix, Arizona

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Vicki is very knowledgeable about flooring and is very interested in providing great service to her customers. We live in a condo with very strict but also difficult to understand noise ratings for flooring. Vicki dug in to get as much information on this as possible. This was after going all over town and not finding another carpet dealer that understood the sound ratings or that was willing to work with us to meet the requirements. Real pleased with J & B. read more

We re-carpeted our entire house this August with J&B Carpets. We initially wanted to speak to them due to the positive reviews online and once we visited the store and talked to Vicki we were even more impressed. She helped with our selection and told us what the installation process would be like. She is very hands on and her and her mother visited our house several times for both the measurement and installation process. This is a great family business and there were no hassles, no surprises and everything went perfect. We were extremely happy and would recommend them to anyone. read more

Thank you Vikki and Nola for your exceptional customer service! After 28 years, it was time for new carpet in 4 BRs, LR and stairway and get it installed before xmas. We spent about an hour at her showroom getting the choices down to a few. A few days later, they brought samples to the house and the perfect one was chosen and deposit paid. One week later, the carpet was completely installed - order shipped from Georgia, arrangements scheduled for the furniture movers, contact to move the pool table and of course the installers - a coordination nightmare. Thank you, thank you, thank you! On the day of install, the movers came at 8am and in less than an hour moved all the furniture. Couple hours later at 10am the installers came. The entire install, ~1200 sq ft, was completed by 6pm. As the installers were finishing, the movers came back to move the furniture back! Vikki and Nola returned to inspect the install and instruct us in carpet care and stain removal. The carpet looks great! Appreciated the sparkling water and snacks too! Enjoyed the Greek food discussions and can't wait to use the vouchers. May see you two in a few years for advice for the Tempe condo. read more

Even though I didn't use their services yet, I must say how honest and transparent this company is. I spoke to Vikki and she gave me a professional advise that didn't end up selling her services, but saving me money. You don't see this everyday from businesses. read more

Had a wonderful experience with J&B Carpets. Originally started off looking at Home Depot and Lowes but had lots of concerns. Stumbled upon J&B Carpets when I did a google search for other options... so happy I did. The customer service was stellar - they actually care! Scheduling and installation was great. I wasn't able to be home during the install, but Vicki personally made sure everything went smooth. I made it home when things were wrapping up. The guys doing the install were very nice and professional, not to mention they did a great job. Don't think things could have gone any better. Thank you J&B!! read more

Very happy with my experience start to finish they worked to accommodate my tight schedule and completed the job on time. Vicki was very straight with her pricing and worked with me to pick out the perfect color scheme. I would definitely recommend these folks. Thanks again. read more

What a great experience! Bought our first home and had to replace very old and dingy carpet in the closet. I have never done this before and really had no clue what I was doing. Vikki responded to my inquiry right away and made me feel so comfortable with my cluelessness! Lol! She explained all my options and worked with my OCD over carpet color and selection. Communication was excellent. The installers were super friendly and fast. Excellent work! I found J&B on Yelp, and as usual, was not disappointed. Great company, great communication, great process! I would totally recommend. read more

Had such a great experience! Vikki was amazing. So personable, straightforward and super friendly. We needed to get some new carpet in a rental unit and she told us exactly what we needed. Easy to communicate with, available and transparent about the process. Would absolutely recommend J&B to anyone and will definitely use them again! read more

We were looking to have the carpet redone in 3 rooms in our home and we're not sure where to start. We knew that we wanted to use a local small business and we found J & B Carpets on Yelp. We are SO happy that we did! Vikki and her mom were incredible to work with and made the entire process so easy. They had plenty in stock to choose from and didn't try to sell us anything we didn't need. They even came back out after the install to make sure the quality of the work was good and to give us instructions on how to keep them clean. The new carpets are beautiful, we couldn't be happier. Seriously, look no further if you are looking to have new carpet installed, J & B will do a great job! read more

This is a small local company that will give you personalized attention and service. Vikki and Nola are the owners, and they have many years of experience in the family-owned business. They arranged to have our furniture moved out of the rooms to be carpeted, and then replaced after the carpet was installed and vacuumed. They have worked with the same two installers for 11 years. They personally supervise the work, and everything was perfect. We love our new carpet! read more

I talked to Vikki and found out that they do not do carpet stretching but she had some advice for me. I was so appreciative of the advice she gave me as she did not have to say anything. I would definitely go back to J & B for any other carpet work. Thank you for your honesty. read more

Great locally family owned business. They are super knowledgeable and offer great options at a great price. They are very friendly and make you feel like family! We will definitely use them again in the future! read more

J & B Carpets - Area rug made by J & B Carpets. - Carpeting Near Me - Phoenix, Arizona

We had the best experience ever! Went into the store on Thursday and the carpet was installed to perfection on Saturday. Vickie treats you like family and ensures you are happy with the finished product. read more

They were helpful and on the ball with the time frame we needed. They were great to work with and we love our carpets!

Choosing J&B Carpets for the installation of flooring for my entire house was one of the best decisions I have ever made. The owner, Vickie is extremely knowledgeable about the products she sells and she truly is a hands on manager who makes at least 2 onsite visits each day to monitor the progress of the installation. Additionally, she uses the same crew for each project and they are also knowledgeable, curtious and efficient. The project was completed on time as promised! read more

I was calling to find out the pricing for the installation in Scottsdale for luxury carpet. The salesperson just hang up on me at the first place. And then he said that they are just selling the carpets without apologies. I do not recommend to call them and use them for anything. They rude and inexcusable!!! Do not do any business with them. read more

they were very nice and pleasant from the time we walked onto the door. they helped us fine what we was looking for, although i thought we were looking for a darker color we couldn't beet the prices of what they had to offer. they are great people to work with a and family owned business. my wife loves our new carpet, one more thing off my honey do list with money left over. thank you guys so much. Carol & Darrel Knight read more

This is a small, family owned flooring business. I walked in at lunch with a sample of carpet I was trying to match for replacement of carpet in my home and Vikki presented the perfect option within minutes of my arrival. She measured the same afternoon and my carpet was replaced two days later - all in this very busy market. She was exceptionally helpful, communicative, responsive and the installers were punctual and no nonsense. I would use them again and highly recommend J &B. read more

Our experience with J & B carpets was fantastic! Vikki is so cheerful and helpful. She assisted us in picking out our carpet then set up the installation for the next business day. Installation crew showed up on time and had everything done (two rooms) in about 1.5 hours. They cleaned up after themselves and everything looks great. Great customer service and products! Highly recommended. read more

We had a short window of time to get some nice carpet installed. We happened to be eating dinner at El Bravo and noticed this great gem for flooring. We popped in after their operating hours and Vikki was so nice. She stopped what she was doing and helped my wife and I find a couple pieces. Scheduled the measurements for the next morning, Saturday. She came by the house right on time with a few samples. Took measurements for three bedrooms and closets in about 10 minutes and provided pricing for the different samples. We made our choice and had the carpet installed the following Tuesday. Couldn't be happier with the product and the service. We will be back to do the same for our tile in the coming months. Thanks Vikki! read more

They just completed my flooring with carpet upstairs and waterproof Rev Wood downstairs. Vikki and Nola are great, They will find the right flooring solution for your tastes and budget. I found them by referral and now I have referred my neighbor. read more

We were badly in need of new carpet for our two bedrooms. I found J & B online, and we decided to visit. We immediately received a warm welcome from Vicky. She and Nola were super friendly. Long story short, we purchased our carpet, and Vicky was very accommodating on our desired install date, as we were painting the rooms. There were a couple of hiccups, but Vicky's customer service was outstanding! We absolutely love the carpet, and the installer was very nice and professional, as well. We had a great experience with them, and I would highly recommend J & B for all your flooring needs. It's really nice to support a locally-owned family business! read more

I was referred to J and B Carpets from a friend, because she was so pleased at their work and let me tell you, I was also so pleased with their work! They have a huge selection of carpet with reasonable prices to accommodate what you are looking for. They have out of this world customer service! Vickie knows the carpet business and will give you great advice on what selection to make. They don't try to upsell you at all. They were at my house within a day to do the measurements and by the weekend the carpet was in! Overall, I am very please with J and B Carpets and I highly recommend them to anyone that is looking for any type of flooring! read more

I recarpeted my house in two phases. Vicki helped me select beautiful carpet and scheduled installation around other work I had going. Installation was great. I could not be more pleased. read more

I wanted to replace the carpet in my master bedroom before an upcoming visit from some family members. I contacted a couple of the big companies, and was told it would be at least two months before I could get new carpet installed. That's when I thought I would check out Yelp, and found out about J&B Carpet--and it turned out that their store is only about a couple of miles from my house! So I went to check it out and met Vikki the owner. She listened to what I was looking for, showed me a few samples, then she and her mother came by my house that same afternoon to measure my room and give me a quote. I picked out the type of carpet I wanted, and one week later I had the new carpet in my bedroom, which looks great. I couldn't believe how quick and easy and pleasant the whole process was! Please, support this small family-owned business the next time you want to get carpet installed! read more

I really must say J & B has a very solid operating system. I have to say thank you to Veta for helping me. I would recommend anyone to these guys for the quality and service I received!! G read more

Amazing place to buy carpets. I like talking to knowledgeable people when making big decisions. Vicky helped me out with every aspect of carpets and laminate flooring that I purchased. Great customer service. Will recommend this business to everyone. read more

Vikki was very helpful with my carpet selection. Installation was quick and I love the new carpet. Highly recommend J & B Carpets.

Please look no further for carpet and flooring stores!! This a gem!! Their prices are better than anyone else that I checked and the service is phenomenal!! This is a family owned business and they really care about their customers!! Vickie is AMAZING to work with. She makes it so much fun! Her sweet mom is just the icing on the cake!! She sure can cook too! If you miss the old school mom and pop store, that has been in business for years, this is your place! Their installer was a perfectionist! 5 big stars read more