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    J & B Carpets

    4.8 (82 reviews)
    Open 9:00 am - 5:00 pm

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    Response time

    50 minutes

    Response rate

    100%

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    Services - J & B Carpets

    Carpet binding

    Carpet installation

    Carpet removal

    J & B Carpets Photos

    Recommended Reviews - J & B Carpets

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    Reviews With Photos

    Beautiful carpet in the bedroom.

    We recently had our old carpets replaced, and we couldn't be more happy with the results as well as the process. We chose J & B Carpets because of the positive Yelp reviews. Vikki helped us pick the perfect carpet and brought lots of samples to our home. Talk about customer service!! The entire process took one day. Professional movers moved out our large furniture, the installers then came, and when they were done, the movers brought all of our things back in. It was seamless, and Vikki checked in often throughout the day. Oh, and the price was reasonable!! We couldn't ask for more. Highly recommended!!

    Mina T.

    I couldn't be more thrilled with the cream colored Berber carpet we had installed 2 years ago. We had it installed in all of our bedrooms and it's all held up incredibly well (still looks brand new) but I'm most shocked and surprised in how well it's held up in our busy toddler's room. From the moment it was installed, it has seen a lot of activity, from lots of playtime to the inevitable spills and messes. I followed Vicky's cleaning recommendations and this carpet still looks as pristine as the day it was installed! As soon as we contacted this company, their professionalism and attention to detail was evident. We felt very confident moving forward. Vicky was very knowledgeable and really listened to what we were looking for. She took the time to educate us on proper care of the carpet (which is super easy and quick) and was available for any questions that popped up along the way. We ultimately choose the cream colored Berber carpet (against our friends and family's advice because, come on...a toddler and light colored carpets is generally not a good combo) but here we are, 2 years later with brand new looking carpets. Even with the high foot traffic in our toddler's room, the carpet has maintained its color AND texture. It has absolutely no stains on it!! The install followed pretty quickly after the purchase and the installers did an excellent job. I recommend J&B Carpets to everyone looking for carpet. Not only was their service excellent, but their product has really stood the test of time. We will definitely be using them again in the future, although with how well this carpet is holding up....its probably going to be a while! Thank you J&B!

    Theater Stage Carpet
    Jimmy P.

    We are a professional theater design and installation company. Vikki at J&B was so great to work with. She came with an extremely quick turnaround on a carpet installation for our theater stage, saved us. It's perfect and the installation team was great! Give the my highest professional recommendation.

    Jennifer T.

    Great job replacing my smelly old dog potty carpet. Vikki helped me a lot and saved me some money on how to cover up the dog urine smell after the carpet was pulled up & before the new carpet was laid down. No more smell!! She also gave me great pointers on how to care for the carpet so it will last a long time. The installation only took a day. I am very happy with my new carpet & the service I received. They also did a great job on my staircase. Prior to their work, I had no kickboards (?) on the stairs, now they look great w the extra feature.

    Chantel H.

    J & B Carpets: World-Class Selection Meets Local Expertise You can't go wrong with J & B Carpets, a Phoenix treasure that's been in business for over 40 years. Vicky is the star of the show; her infectious enthusiasm and expertise make the shopping experience unforgettable. Pros: - Exquisite carpets from Dubai and other global sources. - Vicky travels the world to curate the best selection. - Transparent, fair pricing--no surprises. - Quick, professional installation. Bonus: Vicky offers a practical demonstration on how to care for your new carpet. A truly educational and reassuring extra that shows their commitment to customer satisfaction. Our home feels revitalized, and knowing the carpets have been handpicked from around the world by Vicky herself adds a special touch. If you're in Phoenix, do yourself a favor and check out J & B Carpets. Their stellar reputation and Vicky's top-tier service make them the go-to carpet experts in town. Thank you again! Bryce & Chantel

    Perfection!! I love my new floors!

    Repeat customer! This is the third time that I have used J&B Carpet. Updated my entire down stairs with wood floors. Stellar customer service, quality products. I will be back to for my custom rugs next!! Do yourself a favor and shop here for your flooring needs.

    Great room.

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    Ask the Community - J & B Carpets

    Review Highlights - J & B Carpets

    Vikki helped me select the best carpet for allergy sufferers, and the installation was excellent!

    Mentioned in 35 reviews

    Read more highlights

    Arizona Prestige Flooring

    Arizona Prestige Flooring

    (46 reviews)

    Working with AZ Prestige was the combination of craftsmanship, good communication, and fair price…read morethat is so hard to find these days. I can't recommend them enough. I wanted a quality install and was pretty particular about details like transitions to tile, baseboards, that I wanted to pull out old carpet, I was ordering the materials, etc. Paul and Daniel knew exactly what I was referring to regarding smooth transitions and immediately said "no problem" after others gave me a whole song and dance. They also provided a professional, accurate, and detailed estimate while clearly telling me what might cost more once they get in there (e.g. leveling the floor). Other companies either gave me really rough verbal estimates or overly specific (& wrong) estimates. Communication with the guys is fantastic. The work was done with the kind of craftsmanship I expected from my meticulous grandpa (that is.. they know what they're doing and do it properly!) The guys work fast, thoroughly, are kind and easy to have around. I had feedback on two small things while they worked.. no problem, they resolved them quickly and without issue. I can't recommend AZ Prestige enough.

    I had an incredible experience with Paul and Daniel from Arizona Prestige Flooring. From start to…read morefinish, they were extremely professional, detail-oriented, and truly cared about delivering top-quality work. They installed my wood flooring flawlessly and handled all the tile work throughout my home with precision and craftsmanship. Every cut, edge, and finish was done to perfection you can tell they take real pride in what they do. What really stood out was their communication and commitment. They kept me informed every step of the way, showed up on time, and went above and beyond to make sure everything exceeded my expectations. It's rare to find a team that combines skill, reliability, and genuine customer care like they do. I would highly recommend Paul and Daniel to anyone looking for flooring or tile work. I'll definitely be referring all my family and friends to them!

    Beck's Floor Installations - Magnolia bend natural Driftwood tile

    Beck's Floor Installations

    (121 reviews)

    Beck's was so easy to work with, priced well and their work is spot-on amazing. It was better…read moreservice and install than I ever expected. I needed to extend exiting tile installed 4 years ago by a different company to other parts of my home (master bedroom, walk-in closet and office). I had additional tile for them to use. They matched it up perfectly, executed as promised and left the place 100% clean. The entire process was so easy: I measured the room and sent pictures. I got a bid with-in hours and they schedule my install. They showed up on time, were very courteous and talked through any issues they encountered. I liked them so much I had them come back out the next week and install more tile. This is a company you keep in your contact list and refer.

    The entire process from start to finish was awesome! The customer service was a 10 all around! From…read moreDave meeting us at the showroom, Misty handling all my questions, and Robert and Rob who kicked major butt on the Installation. I will say it has been YEARS since I have witnessed employees hustle as hard as those guys did! Our Job was completed in 4 days. They were on time every morning, friendly, polite, and they swept up after themselves each night. They were patient with us when we had a hiccup on day one and they worked with my husband to resolve it. Our floors are beautiful and we are so happy with their work! If you're looking for a local flooring company that actually cares about customer service, call them today!

    Ideal Custom Flooring - Engineered hardwood glue down

    Ideal Custom Flooring

    (14 reviews)

    I had Florin install my luxury vinyl plank floors on my new remodeled home. High quality floors…read more The home had two new additions, each addition had a new concrete slab poured against the existing slab. These transitions had slightly uneven concrete since it was not seamless. One of these, Florin poured self leveler, albeit not nearly enough, the other he did not. The floor prep was not done correctly and now in both areas I have cracked flooring down my entire kitchen, as well as in the middle of my living room. I am talking 25' of continuous cracks right over the uneven concrete. The floors depress over 1/2" when you step on them. At first I thought i could live with it, so didn't complain, but as time went on it got worse and worse. Now the floors cut your feet. I had Florin out to inspect, and he gave me the typical contractor excuse that its a high traffic area and floors are cupping bc they are vinyl. (how can floors depress 1/2" if its installed on flat concrete?) I have built several homes and also work in the trades. The only 2 places in the home where this cracking exists are exactly down the fault lines of these two uneven concrete surfaces. Cupping does not cause planks to split in two at each seam. He tried charging me nearly 25% of my entire 3000sqft floor install to fix this 100sqft section, which no guarantee it will work or look good. This is clearly a workmanship error and I am so tired of contractors not taking accountability for their mistakes. Florin is one of those guys. Avoid doing business with him. For $100 in materials and spending 1 hour to float the floor properly, this could have been avoided. All slabs are going to have uneven surfaces from settling etc. A good flooring guy will take a level out and make sure to fill any voids. My floors are ruined and will need to replace now the entire great room and add a seam to make it look right. $5000 mistake.

    We bought a nearly 100 year old house in the Phoenix Willo District. First order of business was…read morerefinishing the original hardwood floor, and making a few crucial repairs and reinforcements. Ideal gave me a good quote, came by to look at it, and was able to fit me into their schedule. My God the place looks new again. The floor just glows in this grand old Tudor Revival. And the repairs are solid and all but invisible. Smooth like butter. A couple weeks later, we had Ideal come back and repair the incorrectly installed engineered floor in the property's Casita. Another job well done - many flaws repaired, and no more clacking and popping noise as you walk across the floor. Great job guys - you're our new go-to for flooring.

    J & B Carpets - carpeting - Updated June 2026

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