They Judy took my rv with no warning it wasn't even parked for 24 hours I will file a report my rv…read moreis under investigation as we speak

These people are so rude. My boyfriend's car got towed the other day, and I went to pick it up…read moreyesterday. I wasn't rude to the employees, I had no need to be. The guy at the window was so rude and continuously arguing with me that the address I was giving him was incorrect.. lmao. It wasn't, but I guess that's what the lack of a pursuit of education looks like. He also doesn't know his numbers. When the vehicle arrived I was getting yelled at because the tow man called me "6 or 7 times with no response"... because he was calling the wrong number, because the guy at the window apparently can't differentiate 2 and 7. The guy with the vehicle proceeded to rip chains off the car and in doing so messed the bottom of the car up pretty bad. I'll need to call the manager this week for that. He kept glaring at me and mumbling words under his breath. Maybe he's coming down off of a meth bender? I hope y'all are testing your employees because I know what meth looks like and he looked very methy. Despite everything I still said thank you and I hope you have a nice day and he just kept walking forward without acknowledging me. I understand this can be a frustrating job, but don't take your anger out on people just trying to get their property back. I would seriously advise you start drug testing your employees as it's very obvious they are under the influence of heavy stuff.

I did a review for this place last night and gave them 5 stars as the guy was exceptionally nice…read more Now I know why. He totally broke our grill guard and never said a word.

Amazing response after we had an accident with our car. The tow truck driver was helpful and…read moreaccommodating; as we were both in shock.

Tow truck was dispatched for my vehicle but towed and waited on the other drivers car. He was…read moredispatched for my tow. He also listened to the other driver's story and did what he wanted when he was dispatched from my insurance for my car. Do the job you were dispatched to do.

We have had over 100 cars towed by Blue Diamond Towing. They have always gone over and above to…read morework with various delivery schedules of our clients. Alex is a consummate professional and easy to deal with. His communication is superb . The have gone over and above to assist with our needs. We are a Fleet dealership and have had not one problem. Highly recommended.

This place is a scam then Owe me over 700 dollars and after 3 weeks they are still giving me the…read morerunaround. They stopped communication with me and even threatened me to take down this post. I do not suggest calling this place they will scam you too. Note: I will take down my post if they ever pay me.

Firstly, I would like to say that Randy is awesome!!! He dispatched out to me when I was stuck…read morebroken down in Golden with an electrical issue. I was freaking out because I know basically nothing about car repair, especially for Audi's. However, my fears quickly vanished when he diagnosed the vehicle within minutes and was able to fix the issue! Would recommend to anyone who needs a mobile rockstar!

Excellent work and customer service! I recommend this small business body shop to anyone in the…read moreHighlands Ranch and Littleton area.

Let me start off by saying this shop does good work. I had scheduled my car for repair and they…read morecompleted it in a timely fashion and overall it looks pretty good. The day I pick up the vehicle, I was so excited about the cleanliness of the repaired damage, I took a video of it on my phone before I left the shop. Shortly after I left, my TPMS (tire pressure monitoring sensor) light came on indicating that one of my tires had low pressure. So I immediately called the shop and informed them of what happened, then pulled over to check if I had ran over a nail or something. It appeared that one of my tires had been slashed. It appeared to be holding pressure and Unfortunately I had already driven too far to make it back to the shop before they closed so I waited until the next day to bring it in. It is now the next day, I informed them of the situation and explained to them that the TPMS light was not on when it came in for repairs and that I had not stopped/parked the vehicle after I left the shop so the only place it could've taken place was at their facility. Now I'm not saying they caused the puncture but this is not the type of puncture caused by running over something in the road. It looks more like my tire was slashed with some sort of knife. More than anything i just wanted my car back the way I gave it to them(in regards to nothing wrong with mechanicals/anything related to wheels or tires). But they were quick to point blame at anything or anyone else besides. Reviewing the video I took, I was able to notice the slash. Mind you, I had not even started the vehicle at the time I took the video, indicating that the slash had to have been done between when I dropped the vehicle off for repair and when I picked it up post completion. I filed the claim on the 23rd of February, and took the car in for repairs on the 25th of March. During that entire time frame (and before) I havd never had the Tpms light come on. Needless to say, I will not be giving them any more of my business, I would just appreciate some honesty. Not just some people looking to make a profit.

They responded within 1 minute (seriously) and arrived in about 15-20 minutes. Gave an upfront…read moreestimate, were super nice and professional, and the price was extremely reasonable for immediate service. Would definitely use them again!

Called to schedule a tow for the next day. They were polite and gave me a reasonable quote. They…read moretexted me when they were on their way and then when they arrived. Great service!

Called AAA today when we had problems with our *very low* vintage VW. Rodriguez was at our location…read morewithin 20 minutes. When he called to tell us he was on way, I expressed concern because of how low the car was. He responded "I see that this is a 1960 VW, I will take very good care of your baby". He was so careful with the car and took his time getting it loaded and unloaded. Would definitely use him again.

I scheduled towing service through USAA. The initial tow service was set up with, "Big Bear Towing…read more& Recovery." They impossible to get ahold of, kept going to a generic voicemail and they kept extending their arrival time. I called USAA who also confirmed they could not get ahold of them so the agent promptly rescheduled with another tow service, "TC TOWING, LLC." Within minutes of hanging up with the USAA agent, the driver from TC called me with an ETA and the rest of the experience went smoothly. TC Towing was responsive, punctual and professional. The driver handled my $70k truck with care. Thanks TC Towing!

Omar was my angel in my time of need. I broke down on Parker Road and was terrified I was going to…read moreget rear ended. He came to my rescue in less than 15 minutes and helped me get to my destination quickly and safely. Thank you Omar, big hug!

Initial estimate was 90 minutes, called after two hours and was estimated another 1 hour. After I…read moreleft a poor review they canceled all together! Please use a different company.