I am so sorry I ever got involved with this shop. Order off of crutchfield.com instead for 60 day…read morereturns, discounts, and free equipment included with your order. Do not buy from these guys - they will try to sell you low-end products that sound pretty bad to my ears, and then tell you there is NO REFUND.
I came here because they had the highest reviews of any other shop. They put in an entry level sony head unit, but did not tell me it was an entry level unit, I prefer mid-level products or higher. Then they out in 4 rockford fosgate punch speakers. Charged me 400$ in labor. I did not like the sound of the RF speakers - they lacked clarity and sounded muddy and tinny.
I went back to the shop and told them i wanted a refund or exchange. They agreed to an exchange, if i paid the difference. I told them idid not know what i was doing, and i needed expert advice and opinions. They refused to give any opinions about the (low end) products they carry. They showed me another setup in a truck, with one of their other speakers with an amp, and i told the guy that setup also sounded terrible. He had no other suggestion for me.
So they put in on me to decide what speaker to upgrade to, the customer who doesn't have any experience in the audio world. The manager even said "don't put it in on me to decide. You tell me what YOU want."i repeated i didn't know what i wanted and needed help to decide what would sound good. They refused to offer any opinion and my phone had died, so i couldn't look anything up.
I told them in 2008, i had alipine speakers, that sounded amazing. They offered 0 product knowledge on the alpine speakers, other than saying "they sound good". So without any expert help or advice, i said well ok, I guess switch it to the alipines speakers, Type R top of the line Alpine speakers. They switched them out for me, and the alpine speakers sound absolutely terrible. There is no depth or bass response in the speakers at all. At least the last speakers had some depth and bass to them. Contacted the shop next day, and the manager Lois was furious, and once again put it on me, that it was the one who decided i wanted the alipine speakers and he refused any refund. So now i'm stuck with 700$ in speakers+tax plus labor fees, that give me a headache and sound terrible. I have paid this shop about 1500$ so far, and the only redeeming thing i can show for it, is an entry level sony head unit that is acceptable. The alpine speakers are trash and this hop is now refusing to give me a refund, and is sticking me with the speakers...like i said, i learned the hard way....do order from cruttchfield.com and they will always take the speakers back, within 60 days, if you are not satisfied.
Also, Xtreme Car Audio Techs also had their phone on my trunk and sitting in my car - very unprofessional. Just go to crutchfield.com for your speakers.
Secondly, i went to car toys in littleton and spoke to Cesar for like 30 minutes. Cesar was incredibly knowledgable and spent a good amount of time explaining different systems and speaker options. He. really knew his stuff. He went out to my car and played with all my EQ settings, and got the original speakers, to sound substantially better. Xtreme car Audio did none of this for me. Cesar didn't make a dime off of me, but he had so much knowledge about audio products and he immediately fixed the eq on my sony head unit. Cesar is THE MAN when it comes to superior knowledge and customer service. Cesar with car toys, explained things in great detail and offered lots of expert opinions, something XTREME car audio refused to do. IF Xtreme car Audio associates just had the product knowledge, and better communication skills, they could have told me what to expect with the alpines type r speakers, and talk me out of it, instead of refusing an opinion and putting it on me to make an uninformed purchase and regret it..and then NO REFUNDS?? I would HIGHLY suggest you go speak to Cesar at Car Toys in Littleton. He will blow your mind with his product and audio knowledge, communication skills, and superior customer service.
I ultimately decided to go with some hifi speakers - the Morel Tempo Ultra 602 MKII for the front and Morel Tempo Ultra Integra 692 MKII, for the rear fill speakers.....haven''t heard them yet, but they are supposed to be top lines in hi-fi speakers AND crutchfield not only discounted the speakers, but they threw in a FREE AMP! I also bought one rockfotrd fosgate 10"sub that was on sale for $100. God, i love crutchfield. And let's not forget, with Crutchfield, i added 5 year warranty on all of these speakers and amp, for like $14.00 per piece of equipment...can't wait to hear my new system.....forget Xtreme Car Audio and their terrible sound. I will be going back to Cesar at Car toys for my installation or a high end shop. OMG AND Crutchfield gave me a free dash cam, because of points accrued. OMG i love Crutchfield!