Ken did a fantastic job. When I initially met with Ken, I had a very disorganized entry closet, a…read moregeneral idea, and a picture off the internet of what I thinking. From just the picture Ken came up with a plan and was able to design and build a custom entry bench and storage. After the initial meeting and design, Ken came back onsite a couple weeks later with most of the materials built out, and assembled and installed everything. Could not be happier with how everything turned out. He leveraged every bit of functional space, which we need with small children, and also made a beautiful entry piece. Ken was super professional, kept me updated along the way and clearly went over options or any ideas I had for changes. Will definitely use him again for future jobs.

We hired Ken to rebuild 2 window frames and a door in our screened-in porch. We couldn't be happier…read morewith the results of this project! Ken is very nice to work with, honest, and fair in pricing. He is very good at what he does and his craftsmanship is excellent. He took the time to understand the job and do it right. Hard to find a good contractor these days, and I was lucky to have found him. I will hire Ken again whenever I need custom woodwork done.

John and his team did a great job. Painted the outside of my house, included minor gutter and…read morecracked board repairs. Did the job quickly for a fair price. Highly recommend!

John was very professional from the quote all the way through the entire project. I would…read morerecommend him to anyone. No surprises, gave quote and stuck to the quote.

I can't thank this company enough. They fixed our kitchen cabinet door face and saved us the cost…read moreof total cabinet replacement. We moved into our home and noticed one of the cabinet doors was warped and the face was cracked/ peeling. We were in a tough spot because if we could not repair this one door, then all of the cabinets would have to be replaced. The previous owners must have cheaply remodeled with discontinued cabinets. Everywhere we called and asked we were told we could not get a replacement door because our cabinets were no longer in existence. I called the Refinishing Touch and after speaking with Wendy I felt confident that they could do the job. They originally tried getting me a door and the profile did not match ( remember cabinets have been discontinued). I am a perfectionist and could not settle for anything, but a perfect match. They could tell I was not pleased and decided to go in a different direction by repairing the old one. They want to have a satisfied customer. They will work with you until your happy and in my opinion I think this is what good customer service is. My cabinet door looks brand new and perfect. I could not ask for more. I would go back in a heartbeat!!!!! I wish I kept the before picture of the door because it was warped, discolored and cracked. The first company I went to even destroyed it further. Refinishing Touch reveneered the door and viola. I am a happy customer.

Save yourself the frustration and money. Very unprofessional. Work took 3 weeks longer than first…read moreagreed upon. I had to call on multiple occasions to see when my chairs would be finished since her communication was poor. We went to pick chairs up three weeks later and they still weren't done. Never said "sorry," and was only full of excuses. Wendy wasn't even going to give any compensation for extremely late and poor work (she eventually gave us a very, very small discount and was very rude about it). We have to fix parts of our chairs where pieces are now missing. Please do yourself a favor and find someone else. UPDATE---My husband told me I was being "too nice" in my review because he had a worse experience with her. Thank you so much, Wendy, for your public apology with no additional compensation or PERSONAL apology. Very heartfelt. Way to right your wrong.