- 10 Star Steller service! -…read more Sooo, I'm in my MickyD's parking lot sipping on my 99-cent breakfast Iced Coffee and my car battery died! As this is a PG rated review, "Oh crap!" I needed a new battery. Customer Service- I called these fine folks, and a very nice employee told me that the owner Matt would be there to help me within 15 minutes! That's right, the owner of a business that's been in operation since 1958 was coming to help! He showed up in less than 15 minutes, jumped my car within seconds, and explained where and how to park my car at his place. Very efficient staff checked me in and took my keys. Ambience- I plunked myself down in a comfortable chair and noticed the very nice couch and flat-screen tv. Within minutes Matt came out and quoted a fair price and said it would be done quickly. Rest Rooms- At one point I headed for the restrooms and laughed out loud and the sign on each door! See my picture. Now I know why the men's room was eat-off-the-floor spotless! I didn't check the lady's room as I didn't want to deal with the screaming that would ensue! Wait Time- In less than 45 minutes my name was called, and I was out the door. That is nothing less than spectacular! My tire pressure light had lit up recently and I noticed that they took care of it without asking. Nice! Conclusion- What I experienced was a Master Class in customer service and professionalism. Ten (10) Stars is not enough!

Nervous about tomorrow. Probably won't show…read more Was recommended by a friend and after what happened he is looking to move his business as his daughter was not acknowledged just like me. Walked in with one gentleman at the counter and 3 people behind the counter. Stood there for a couple minutes and the lady asked if I had an appointment, I said no I was hoping to make one and she turned away and went to her computer. I was taken back. Customer sneezed and everyone said bless you and I said "sorry, I don't have the credentials." (Got a laugh from everyone) Stood there another 5 minutes after the only other customer went to sit down. Then I went and sat down. More people came in and I started openly asking who their best competitor is as I've been here for 15 minutes and haven't been helped. Scared me that no one had any recommendations. Then lo and behold I was pointed at and called on. Felt like the price is right and ran to the counter. Asked them who their competitors were as I'm not sure I have confidence that this is the right place for me. They all looked and the lady looked at me and said I didn't know you needed to make an appointment and I said yeah. When you asked I said "no I don't have one but would like to make one" and you walked away. Great costumer service. She was apologetic. But the first impression and confirmation from what my buddy experienced was done. I chose a tire and set up an appointment for an alignment and rotate of tires. But I'm scared if their workmanship is twice as good as their front office staff I would be lucky to have 30% of the lug nuts even on the vehicle when I pick it up. What would you do? I really want to use a local small business. But wow, just wow. I expect this kind of treatment from Firestone or discount tire. Not a locally owned business. And people wonder why local businesses fail.

The staff are super friendly and helpful. I was taken care of right when I walked through the door!…read moreI got four new tires at a great price! I will be a coming back.

Fantastic service, friendly people. Had four tractor tires replaced. One rim needed some work. The…read moreemployees had a resource to repair the rim and all work was done in house. The communication was excellent and prices were very fair. Work was completed with quick turnaround. Excellent business!

God Damn it! I had a flat that couldn't be repaired!…read more I decided to try these folks in my little town as they had a good reputation and were not a chain. I love supporting private businesses! Atmosphere- First impressions were not that great as you can see from my pic. Ditto the inside. This appears to be a very old building. Customer Service- Just fine thank you! I was approached instantly, and my car was brought in. Implementation- Yup, the tire couldn't be repaired but they had a replacement. Bim bam boom, in less than an hour I was done at a very fair price! I'm going with four stars instead of five, only because the condition of the building is going to scare some folks away and that a shame!

if you, my nephew car would not stay running so we contacted this company here and after everything…read morewas and done, he charged my nephew $2000 for a CV joints, control, arms, and tire not why the car would not stay running I continue to ask him, what did you fix on the car why it would not stay running he spark plug and tuneup. I said that does not cost $2000 and so he says well I told him he needed joints and all these other things so he told me to fix it and I said, sir, that was not what the car came in therefore and you should have it came in not all these extras so buy your beware because you'd send your car over they'll find any and everything to fix and overcharge you for it so beware company is shady.

My family has trusted Ray and his crew to take care of all our vehicle maintenance and repair needs…read morefor as long as I can remember. They even helped rebuild my fathers engine, transmission, and frame in his antique truck. They're hard working, christian people who are always honest and never hesitate to recommend solutions, especially if it can save you a buck or two. Will continue to use these guys for years to come and would recommend them to anybody in need of quality service in the greater Bartow and Polk County area. Sincerely, Brad Clark

I was trying to help out a friend. She was in need of some used tires for her aging car and was…read moredeathly afraid of the negotiations! I tried to get her to come with me, but she refused so off I went. I'm not a used tire guy but in my little town this place is famous for them and the friendliness of the proprietor. It was one of the easiest transactions I'd had in a long while! The tires were in stock, the price incredibly fair and the owner, Pat, was indeed very friendly! The tires were mounted, and I was in and out in about 70 minutes. So, what did I do? I had a long 90-minute lunch. I then returned my friend's car and spun this great completely fictional story. The negotiations were grueling. I lost a pint of blood hammering out the price! I was completely exhausted and needed a nap. So, what did I get? A kiss on the cheek! Oh well! If you are in my neighborhood and are a used tire kind of person, this is your place!

A friend of mine took me with her when she was in need of something to do with one of her tires…read moreand it's not in a very nice looking area and can't be seen from highway 27, but the man there did her a solid and didn't charge her the store or dealership price. This was a few years ago. I don't know how the business has changed since the last time I visited, it was a good enough first experience to write this review with honesty and human reality of a face ti face fact based experience artificial in can't replicate

You shouldn't tell mechanic jokes.............You auto know better!…read more If that terrible joke generated a small smile, visiting this great guy will make that smile gigantic! Arriving- It's a teeny tiny place fronting Main St. and next to Ace Hardware. It's about a minute from US route 27. Pro Tip- If you are going to be waiting, there are multiple restaurants and a great dive bar within walking distance. Just check Yelp. Ambience- Sorry, there isn't any. If that's what you're looking for, go elsewhere. Folks come here because they want quality work, priced fairly, and completed in a reasonable time. Customer Service- I've only ever interacted with the owner. This guy really knows his stuff! He's also darn good explaining the issues to folks that don't speak "Car." I've spoken with multiple happy customers who have specifically mentioned this! Services- He is a General Mechanic and is especially well known for resolving electrical issues. Conclusion- Because he's so small, he books up quick. Also, the last time I was there, payment was cash or check only. As long as you're not looking for fancy décor, come here for 5-star work and service!

Total scammers. They disappeared with $450 cash without fixing my car. We had to get the police…read moreinvoloved. Do NOT use them.

While driving my 3 kids home from school, I realized my tire had gone flat and pulled off the road…read moreimmediately. While calling for someone to come help me, I realized I had actually pulled into the parking lot of this tire shop. I walked over and asked for help. The guy working was super nice and quickly got me a new tire put on my car for a very low price. Very thankful to this shop for helping this mama in need quickly.

Best best people in the world I actually go back there and find my own tire but they do an awesome…read morejob I don't know why so many bad reviews right now they're out of my tire but they will get them again eventually I'm in and out within the hour very very nice people we should support our community businesses

- This is the toy store of your dreams for your beloved wheels! -…read more It's said that Yelp is real people writing real reviews! Soooooo I'm not going to parrot their fine website. Instead, I'm going to tell you how I and many of my friends and neighbors utilize this place! I think of it as different levels of use. Check the Products section for this info. Arriving- They are directly on Main Street in teeny tiny Avon Park so they're easy to find. Mostly street parking here. Ambience- Lots and lots of stuff that's kind of sort off arranged by type. For example, custom sounds systems are in the same area. It can seem a little cluttered but it's clean and decently merchandised. Customer Service- I've never had a problem. There's a bunch of stuff that's fairly technical. So, if the person you're talking to doesn't have the knowledge, they'll quickly get the person who does. Products- I call the Toy Store Level #1. All the little stuff you seem to need like trash containers, sun blockers, seat covers etc. On my last visit I purchased a perfect, cushioned, steering wheel cover! See my pic. Level #2- Customized sound systems. Folks into that stuff will drool here with professional installation readily available. Level #3- Pickup truck customization. Everything your heart desires and more. Level #4- Tires and general maintenance. Catalog- Plug in the make, model and year of your wheels into their website for a targeted search to meet your needs. Conclusion- In today's world of online everything, it's sometimes valuable to be able to touch something before you purchase and these folks fill that need and more.

amazing work, excellent customer service! thank you to everyone at Red's! Daniel and Jeff are…read morealways very helpful and knowledgeable. Wouldn't take my vehicle anywhere else for an upgrade , but here. Continue the great work