They came out an hour earlier than scheduled. But they didn't have the right size ladder, only one that was tall enough to barely get to my roof and take pictures. I didn't know that until I called them the next day. The problem was that it was going to rain the next day and there is still a hole in my roof. I asked the guy why he didn't go and get a bigger ladder since he came early. He said he had other assignments. I called the office to complain (he told me the name--Matt) and nobody answered. I left a vocally angry complaint. Beware J&J. Make sure they have the right ladder. Keep on them and stay with them to make sure they do your work. Otherwise, you might suffer as I did. read more

Roof repair from J & J Roofing. Stellar job. Very clean and Carlos the foreman and his assistant were super on top of everything. They cleaned out all gutters and replaced all broken tiles. It took a while to get the replacement roof tiles, but that's a supply issue, not a fault issue. I highly recommend this roofing company. read more

J & J installed the TPO roof for the townhouse flat roof years ago. After the heavy storms in the past few years, leaks occurred for various reasons. When J & J was contacted they were responsive and provided technical assessment. For the most recent leaks J & J was brought in to investigate and they really took the time to inspect the roof, by 2 different experts. I would like to acknowledge Justin who examined the roof on 2/25 and the technician before him on 2/6, and Alex that completed the repair and performed a water test. I really hope the roof does not leak again. read more

A big shout out to the team, Mike, Matt, Mike Gomes, Joe, et al. They are a family run business and installed my roof almost 15 years ago. They come out almost yearly to maintain the roof. They've really been reliable and very professional through the years. I highly recommend them. read more

This company is fantastic.... The work was excellent...in every aspect of the job. The roofers were terrific people and did an amazing job. They were beyond efficient, clean and really respectful of the property. I am so thank full that I found this company and I highly recommend them. They are down to earth, helpful and reliable. read more

This company had services our roofing needs for years. ' They replaced the entire roof several years ago, and when it came time for some repairs... mind you the roofing materials, etc are still under warranty, they were a no-show. Would not returns phone calls, emails or address the issues. read more

Updating this review because in addition to everything that happened then, the leak reappeared 3 weeks after they fixed it, alongside new leaks. They scheduled to come and fix it today and my roommate rearranged her schedule to receive them and they never showed up and never picked up the phone even though she called them 10+ times. read more

Great company and great customer service. We had two new roofs installed on rental houses. J&J did an outstanding job. They came in with a fair price, did the work on time, and they were responsive to our questions. Alex Suazo from the permitting desk took a bunch of calls and emails from us along the way. He was great to work with and helped us close out a challenging permit issue. read more

Professional. Timely. Conscientious. Responsive. Detailed oriented. Knowledgeable. Proactive. Trust worthy. Skilled. Thorough. These are just a few of the words I use to describe J&J Roofing and my experience working with them. After interviewing 12 roofing contractors, contacting references and looking at past work, I evaluated them along with the assistance of an architect and general construction contractor. We agreed J&J Roofing was the most qualified, had the most detail in their proposal and was the most responsive to additional questions. I live in a 1930s Spanish revival home and wanted a new roof that reflected the original architecture and historical significance of our home as well as resolving the old-roof-problems. J&J understood my goals for the new roof and provided solutions that surpassed my expectations. They removed all of the current tiles, cleaned and preserved the ones that were still usable, and reset them interspersed with new tile so that the new roof still has old world charm. This was exactly the look I wanted. And best of all, when it rained recently, the roof performed perfectly. No more leaks! I made one change during the project and they seamlessly incorporated the change into the project without missing a beat. The crew showed up on time every day, answered questions and did a marvelous job of cleaning the job site such that I felt entirely confident letting the kids and dogs go into the yard without risk of injury. With many of my neighbors working from home these days, there were a lot of eyes on the project. Daily, neighbors would come by to comment on the steady progress of the project, how impressed they were with the job the crew was doing, the attention to detail and how much they appreciated the clean up afterwards. They told me one horror story after another of horrible experiences with other contractors and just how impressed they were with J&J. I had access to and the attention of the whole J&J team including the company president, project manager, on-site supervisor, account manager, and quality control supervisor. Each of them contributed to making it feel like I was the most important customer they had. They went above and beyond anticipating and resolving issues and took the initiative to get it all done on time and on budget. They truly represented the best of customer service and professionalism. I've never written an online review and I only rarely offer a recommendation unless I've thoroughly vetted that person or company. I can highly recommend J&J and have given their business card to neighbors, real estate agents, architects and general contractors. I would endorse J&J Roofing to anyone considering a roofing project. read more

I knew I needed a repair of the Spanish tile section of my roof after an inspection by my roofer of 30 years. Unfortunately, he had to retire due to medical issues and couldn't do the repair. A neighbor suggested J&J Roofing due to excellent work by them on his tile roof. They diagnosed the problem (exactly as my previous roofer had explained it) and just completed the repair. We'll see if the repair solves the problem when the next rain comes, but it looks good. I've had excellent service from Justin in scheduling, who was helpful in explaining the how the company handles repairs including follow up. They were very responsive from the first call to the questions I had after the job was done. read more

This is an update to Ariel M's review from 3 weeks ago. I live in the same home. The roof started leaking again 3 weeks after it was supposedly repaired. Leaking from the same spot, as well as another spot that was supposedly repaired last year, as well as another new spot. We had an appt scheduled for 2:30 today. It's 3:45 now and nobody ever showed up. I've been calling and leaving messages for the past 45 minutes and nobody is picking up the phone at their office either. Updating in response to Mike- we know you do not come out per our request and we know you did not install this roof. We were not aware that the repair 3 weeks ago may or may not have been successful, nobody informed us of that. But aside from the leak, you guys should be taking some responsibility for the missed appointment and no communication. We know we can not request you to come work so we contacted our management company about the reappearing leak, they contacted you to come out again, and YOU guys called US to schedule an appointment for yesterday. We spoke on the phone and set an appointment. And then next thing nobody showed up and nobody called and nobody answered the phone per an appointment set by you, so clearly you had the approval for it by the management company. If for some reason this approval was withdrawn by either party, it should have been communicated to us since the last thing we heard was you telling us what time you would be here yesterday. read more

My roommates and I have had multiple issues with this roofing company. They came to fix a leak a few weeks ago and were late. Then they disappeared and never told us whether the leak was fixed. We tried to contact them multiples times over a few days and they didn't respond. Then finally my roommate got ahold of them and they reluctantly gave us the information that they fixed it. Now, three weeks later, it rained again and the leak is back. We set up an appointment, which my roommate rearranged her schedule in order to be here for, and they never showed up, or answered the phone after multiple calls. They already delayed fixing the leak the first time, and now it'll be delayed again, and we are really concerned about the possibility of mold. We are really disappointed with the service, or rather lack thereof. read more

Highly recommend! After a home inspection report two years ago showed that the roof had one year left, I thought I was past due for a new roof. Jush came out for an estimate, and rather than selling me a roof I don't need, he took a look and said there is easily 3-5 years left and right now replacement would only be needed for cosmetic reasons. He recommended annual inspections. Thank you for your honesty. I will be calling them back next year. read more

J&J Roofing is a great company to work with. They've been doing this work for decades, so they've seen every kind of roofing issue. They really care about getting the job done right. I like working with people that love what they do, and J&J Roofing falls squarely in that category. My house is in Hancock Park, and built in 1920, and the roof is... interestingly shaped. So, it's not  particularly easy to repair. Yet J&J did a great job. Smart, articulate, hard working, nice people. Five stars. read more

I received several quotes to repair my tile roof and decided to go with J&J after some research. They came highly recommended on several review sites in addition to Yelp. I'm very pleased with their service and the quality of work done on my roof. I highly recommend them. read more

Thank you Jush for putting together a reasonable estimate for me. My roof was leaking into the dining area near a sliding door opening up to a covered patio. The problem was fixed quickly and has been perfect ever since. read more

I have been a customer for over 30 years and today when I needed them to drain puddles of water on my flat roof that has been leaking inside the house, they wouldn't even return my 2 calls. That is no way to treat a long time customer. John Glass would have never put up with that. read more

Awesome people, best service & great work! Will recommend to everybody in a heart beat! Thanks to Jush for making this a breeze!!!

I just got a new roof from J&J. They arrived promptly and finished the job in less than 2 days. They cleaned up when they were finished and the new roof looks great! Justin was extremely helpful and answered all of my questions quickly. Everyone I spoke to was quite knowledgeable and helpful. Would highly recommend! read more

Suoerb. Justin Mack exemplifies customer service in all ways. Quality, responsive and detailed from quote to doing the job and after service. Reroofed! Slam dunk read more

We contacted several roofing companies for an estimate on a roof repair. All except J&J said we needed a new roof. From the estimate to the scheduling to the actual work done, everything was top notch. If we could give more than a five star rating, we would. Our roof repairs look great. They did such a great job matching the color of the existing shingles, we are unable to tell them apart. We highly recommend J&J and will be sure to utilize them in the future! read more