I switched from the Kalamazoo location to this location a couple of years ago and was AMAZED at how…read morethe staff at this location goes the extra mile for their customers! Not just my annual service and pickup, but this year I hit a stick and the mower stopped working. I have a large area to mow and the grass grows tall and fast, so when I called in a panic because I was worried I'd get a ticket for tall grass, they came right away! Not only that, but they picked my tractor up at 8AM and brought it back at NOON the same day! They also troubleshot a problem I was having with the clevis on my cart bending and attached a new part in a different configuration so it would hopefully prevent any further issues. Jim and Don are the nicest guys and I always have pleasant conversations with them. It seems to honestly make them happy to give such great service and I am not exaggerating when I say they go above and beyond to make sure they can do all they can for you. Jim even said he'd have mown the lawn if he'd had the time today! I cannot recommend them enough and am so thankful the Kalamazoo location was too full to take me a couple of years ago, because paying a little extra for the pickup/dropoff to Plainwell isn't that much more and totally worth it! I am hoping to purchase a home generator at some point and this will be the business I call first!

Best John Deere dealer . I have been customer of Steensma for fifty years . Honest family always…read morebeen great .

This place is the best around, bauoght a new wright mower a couple years ago and worked with Chris,…read moretop notch service and warranty repairs. Zack put a new spindle on as mine went bad .I am a busy man but there team took care of me not knowing it's 30 minutes away. Got it fixed in about 45 minutes. Went back to my route . These gentlemen are great, won't go anywhere else for equipment.

Awesome professional service. I had my chain saw service after non use of 5-6 years. I works great…read moreafter the service was performed.

These guys are great at what they do and have a quick turn around time. They serviced our…read morelawnmower, power washer and snow blower within a few days of dropping them off. Everything was good as new! Note: They don't take credit cards and have limited availability on the weekends.

I give Steensma 4 stars because of their willingness to help. Great customer service is indeed…read morehard to find these days! When you call them on the phone, they are eager to help troubleshoot your issue and are half to have you bring in your faulty mower or snowblower for repair. Now...they are quite pricey and heaven help you if you need them to pick up your apparatus. It is going to cost you dearly for the convenience of that let me tell you. The place is definitely run well and I will continue to seek their advice when needed but I shutter every time I have to just based on price.

they are great at selling their products but once they have your money good luck getting service!…read morebought a new self propelled toro walk behind before it was even 2 years old the self propelled quit working! They said they could look at it in a month until then just push it. really a rude guy I talked to in the service department. last penny I will ever spend with those clowns.

Great local small business! Antonio and his are pros who take pride in their work. I would highly…read morerecommend them for tree service!

Showed up as promised (kind of rare these days) and completed the promised work quickly.read more

Great store for quilters! Nice selection of fabrics and notions. Friendly and helpful staff.read more

They did a good job tuning up my Bernette B77 machine. Good communication and organized.read more

Hi would I and my wife rate Andy and his hard working team?…read more"EXCELLENT!" All we have to do is look around our home, beautiful recessed ceiling lights, well lit under our kitchen cabinets, way above the hidden bright ones near the ceiling, and hearing our great 22K Watt Generator cycling outside that Andy and his crew installed on a great pad, we cannot even begin to thank and appreciate ANDY & SOUTHWEST ELECTRIC! Andy always was and is still, all about fair pricing too! See you guys soon for annual maintenance OK? Mike and Kathy

Responsive, helpful, respectful - would definitely do business with them again! When I needed…read moresomeone same day, this was the only electricians who could come.

They gave me a fair price for my Prius car and had excellent customer service! They came to pick…read moreup the car.

Do NOT use Flowers for anything. They quoted $150 to pick up a shell (I clearly expressed exactly…read morewhat they were getting). They confirmed the quote with a scheduled pickup time the following day. When they were 30 mins late for the pickup I called and they said they were confirming ETA with the driver. When I called 45 mins later (they never called me back and it was now 75 mins late on the scheduled pickup time) they said they would only pay $100. The driver arrived 30 mins later with a trailer rather than a flatbed wrecker (to pick up a shell off the ground). The driver did what he could to drag the shell onto the trailer and ended up breaking a winch cable which in turn shattered his back window across my driveway, sidewalk, and front yard. I then had to spend over 30 mins cleaning glass from my yard. I contacted management at Flowers to offer the opportunity to be professional and remedy the issue (all I asked was that they pay the originally quoted price) and was told that since they now have to replace his window they are unwilling to pay anything more for the car and the work and time spent cleaning up the mess made. This is the second time I've had them pay less than quoted and arrive late for a pickup time. Management was incredibly unprofessional when presented with an issue AND offered a reasonable resolution. A lot of things went wrong with this transaction and they had no interest in being professional when it came time to make it right. I had one bad experience l, gave them a second chance, and then gave them a reasonable opportunity to make it right and they were anything but professional. I will NEVER use Flowers again and would recommend anyone else avoid them as well.