Rather than starting the lug nuts with their hands they just zipped them on with the air impact and cross threaded 3 of the lug nuts

Today was my first visit to J & M and I was extremely pleased with the excellent customer service!!!!

j&m did awesome...mounted some slightly stretched low profile tires on some VERY wide wheels. they did this without any scratches and no complaints. balanced just fine. i make zero guarantees that they can mount your similar wheels buuuut they took care of my r34 read more

J & M Tire - Tires Near Me - Southington, Connecticut

I've been a customer there for many years. Knowledgeable and trustworthy at a fair price. What else needs to be said.

Highly recommend! Chad is friendly and welcoming. Gave me a price and took me right in and completed within 20-25 minutes for a lot less than what I got as a quote from another place in Southington. You guys Rock!! Karen read more

They are excellent! Their services always exceed my expectations. You won't find a better place for tires. I highly recommend them!

Let me first say I've been seeing John for fifteen years. Sending my entire family here. Today was the last straw of dealing with him. We had Michelin tires that has 35k on them. Bought from him guaranteed to 60k by him. Rotated and documented by him the entire life. There is less than 1/8" tread on the tires and won't survive the winter. His answer when we complained was "we must be doing a lot of driving on stone/rocks". Maybe the business is booming soo much they just don't care anymore. He sent my father in law out with nothing to bring his business elsewhere. What was good service for many years can change quick. A little too cocky for at this point for me. John you don't need our business no problem, you won't get it anymore. read more

Well, I bought 4 nice, new tires at a fair price @ J&M Tire, 94 Queen St., Rte 10. Look 4 the sign. It's down a bit in the back. Nice people, did not take long, nice tires & service for the price. Ask 4 Chad. Nice fella & he has a cute, sweet & hard-working wife. .. I do not live in CA. I am not single. read more

Got a screw in my tire and saw J&N tire. Stopped in to get it patched and couldn't be happier with the service I got. Staff were friendly and owner super nice to get me in and take care of the tire within 20 minutes. I would recommend J&N tire for all your tire needs. read more

Went to J&M get 2 tires on my new BMW. Tires and serviced cost me $744. During installation, Chad informed me that one of their guys severely scratched up my rim. They sent it out to get it re-painted and put a random spare tire on my car for the in-term. When the rim got back, I noticed that it was missing the original emblem (they took it off during the paint job, Chad had to order a new one). I also noticed that the paint job was sloppily done with drips causing uneven surfaces all around the rim. The icing on the cake was that the rim color was noticeably different than the other 3. During this whole ordeal, not once was I offered any type of credit or compensation for their errors. I had gone to this shop 4 times in a weeks span to finally compete this transaction. Extremely stunned and disappointed of how they handled this entire situation. read more

Stopped in with a leaking DOA tire. Talked about what I was looking for and why. They helped me and replaced my tires at a reasonable price spur of the moment. In and out and couldn't be happier! read more

What do you want when you get tires? For me two things, I want to be in and out quickly and a decent price. One of the owners, John, is a real character, very nice guy. First time there, I was expecting to drop car off and come back in a few hours John was like "Oh no we will have you out of here in no time" Meanwhile the waiting room was packed. I was skeptical. I was also dead wrong, less than 60 minutes from the time I walked in and I was done and out the door, new tires, good price. Happy new customer!! read more

I have used J&M Tires twice for my autos and have nothing but great things to say about their customer service and technician skills. I highly recommend them as a trusted tire and alignment service center. I plan to return in the near future for new tires and an alignment. A+ read more

Came in for a tire replacement. They didn't have my size so they ordered it. Came in overnight and they got it replaced first thing next morning. Quick, easy, and they did a great job. Highly recommended for great customer service and speedy replacement. Another satisfied customer! Thanks Mark and the J&M team. read more

I had a tire that was losing air. John got someone to look at it. They found the problem and fixed the tire quickly

Ok, so I originally wrote a great review about this place. I have decided to change it because I had to go back twice for the same problem (losing air in 2 tires). I am hoping that it is finally fixed. The first time I went, I was greeted at my door and my car was taken in immediately. The next time I wasn't greeted at my door, but it was still taken in right away. I get a little nervous with this place because it doesn't seem like there is a real communication system set up. I had to tell my tale to 3 people and then I wasn't sure that my car was finished because the guy just started working on another vehicle without a word. They probably know what they are doing, but its a little confusing for someone like me that expects to be told whats happening every step of the way and to see the person in charge knowing exactly what's going on. Go to them, but be prepared for their style. read more

I didn't really want to write this review because I have a lot of friends and family who use J&M for personal and business vehicles and love them. 3 stars for doing your job. More for doing it exceptionally, and less when you get your car back with pieces missing and getting no real effort to correct the problem. I took my girlfriend's Jetta in for 4 new shoes. Tires are great. I was in and out quickly and the prices were fair. I noticed later that afternoon that the 2 passenger-side VW center caps for the rims were not put back on. I took it back. They came out with 1 of them and told me the other probably spun off when drove away...while they were holding the other one in their hand. Right - maybe I looked like a moron and they thought I'd agreeably nod and accept that. Obviously one of the guys forgot both of them on the same side. No big deal - just make it right. Ok ok - we will get you a new one Mark tells me. Call back in a week or 2 and we should have it. After a couple attempts at calling back and getting the same run around from him - we'll get it, just call back cause it's kind of crazy and we need to find one - I'll be buying my own. Just an annoying experience at a place that came highly recommended. A simple and appropriate resolution would have resulted in a lifelong customer. Instead I'll be shopping around again in 30,000k miles or so. read more

Nice guys extremely helpful easy to deal with and honestly I compared prices before I went there the first time they beat the price and made me a great deal and better tires Wife's car needed tires they saved me big $$$$$ replaced all 4 for the price of 2 tires Was out of town and they helped me with my daughters car getting tires replaced all over phone got her in and out she was happy and she 19 hard to please her lol Go no we're else they are even supportive after you've left the shop and came back a year later giving a discount on alignments and wheel balance just for buying tires there I've sent other people there and so far everybody's came out happy read more

I just got a new set of tires for my Subaru. From the initial call to get the exact tires I wanted, the greeting at the facility, the professionalism and knowledge about tires is definitely top notch. The installation was done before I knew it. I would highly recommend J & M tire to anyone. This will be the only place for tires for me. Would give them Twenty stars if I could. read more

Great place for tires! They replaced the tires on my husbands Jeep and my Audi for a very good price. The service was excellent and we have had zero wait! In and out in minutes. My tire flattened from a nail recently and they fixed it for free since we bought my tires from them. Support local business and go see them! read more

I've been here twice and had a great experience both times. The first time my uncle was in from Michigan and had a slow leak on his van. My uncle is a retired pastor from a small church in MI so their budget is very tight. I was very concerned they were going to tell him he needed a new set of tires. Nope. It never even came up. The tires were fine and all the slow leak needed was a patch. 30 minutes and $20 later we were back on the road. This weekend my wife's car had a slowly as well. I took it in and got the exact same treatment. $20 in and out and 30 minutes. Also got great friendly service. They offered me coffee and coffee cake that was there for the employees. Very hospitable. I'll definitely be going back. read more

AMAZING tire place I recommend this tire shop to anyone with a luxury car:Porsche BMW, Mercedes etc. I called 15 tire shops and its the only one between Waterbury and Hartford that would service and repair my BMW's run flats besides the dealership. Very cool, cheap, fast, friendly! Let me watch the entire process as well. read more

J & M Tire - Tires Near Me - Southington, Connecticut

For those who aren't afraid to tackle the world of used tires. This place is the real deal. My neighbor suggested J&M to me after I needed an emergency tire replacement on a Subaru. This means, 4 tires no matter what, thanks to the symmetrical AWD feature. On a saturday at 1PM, I drove in to check out the scene. And within 15 minutes, had been greeted, explained my options and had my tires replaced and ready to go. They nailed my budget and provided a level of quality that I wasn't expecting. I can't recommend this place more to anyone looking for a quick and easy exchange of tires. It's rather tucked away and you'll miss the entrance, so be on the lookout. read more

Fantastic service and very reasonable pricing. They had my vehicle in and out within 30 minutes. I would highly recommend J&M tire for anyone looking for quick and quality work! read more

I had a great experience here! I didn't need an appointment and they took me in right when I got there. I brought two tires in to replace the old ones... easy job and didn't cost a lot! Everyone was really nice and they got the job done in no time. They don't bullshit you and were highly recommended by several friends. read more

A couple of years ago I bought a set of tires here. Good price plus a 70,000 mile warranty. I was told to rotate them every 6,000 to 7,000 miles - which I did. J&M did the rotation for free. Everything was good until this last rotation where I was told I had "shit" tires in the front and I shouldn't be rotating but replacing. I was not-so-delicately being told the rotation schedule wasn't followed. I mentioned how these tires were warrantied for 70,000 miles and I showed the owner the purchase receipt and the tags I made for myself of the tire rotation (dates and mileage) - and that I had brought the car to J&M for the rotation. So either they didn't rotate my tires properly or the tires were defective. At that point I was told they couldn't do much about the warranty but I could get a great price on two new tires - installed. Despite the fact that the other two tires were still okay and I had 20% left of the warranty, I still had to purchase two new tires. I left rather disappointed. Especially because the owner was telling me that with all his tire experience he would have sworn the tires weren't rotated correctly - and still I got nothing from the warranty. read more

They are the best in Southington. Everytime I try Don Stevens i'm so disapointed that I leave and go to J.M. Tire. In and out quick!!

Excellent service! They were so helpful. They gave me a loaner tire so I could still make my trip that morning !!! Went back a few days later and they put on my new tire quickly. They're honest & friendly people!!! read more

The team at J&M are dedicated to customer service and getting the right product at the right price. I EXCLUSIVELY use J&M when it comes to tires because of their knowledgeable, fast, dependable services. Thanks to John, Mark and the staff for making it a hassle-free replacement of the All-Season tires on my 09 Murano SL. I will be returning with my other vehicles. Thanks again. read more

If your in need of new tires then this is the place to go. I called in to get a price and John was super friendly over the phone. He gave me a quote for 4 used tires vs 4 new and said come on down no appt necessary. When I arrived they took me right in and I was out within 45 minutes. The guys are all very friendly and my new tires are great. I will definitely will be recommending J & M to family and friends! Thanks guys! read more

Honest and efficient! I was able to get a used tire to replace a damaged tire. Great business!

I went here to get a set of tires. They had used tires in great condition, which saved me money. They are super fast, in and out in about 15 minutes. But, when I walked into the main office area, someone was using the restroom with the door open. He apologized and quickly closed the door once he saw me. I guess he didn't realize I was there, but awkward for both of us. read more

I've been here several times for tires and tire-related things. I showed up today with a leaky tire and asked for a tire rotation while they were at it. As always, they were prompt (even tho I didn't have an appointment), professional and very pleasant. And, in my experience, they have the best prices around. I can't think why one would go anywhere else! read more

My Mercedes SUV had a nail in the tire so I went to J&M because a friend recommended it to me. A quick plug is $10.00 anywhere so i figured it can't be much more than that so I drove it into one of the bays went inside to wait. There was no price list for any service provided which should have given me a red light. When they were done I asked how much and the owner said $25.00. I said to the owner are you kidding. $25.00 for a plug??? He backed track and said well he put in a patch which is more expensive. I know they put in a plug because I saw them so the owner deliberately charged me more money because I was driving a Mercedes. That is just "wrong".........Needless to say I will never give them any biz again........It's places like this that give all mechanics and repair shops a bad name......I suggest you go somewhere else!!!! read more

Goodyear told me my flat couldn't be fixed and tried to sell me 4 tires. I barely have 20,000 on them and did not want to buy 4. Brought to J&M after reading there reviews thinking I was going to buy a used tire. Within minutes they fixed the "unfixable" tire for $20. Great and friendly service! read more

this place went above and beyond for me this weekend, i was an hour into my traveling to Boston when my "low tire pressure" indicator light came on. We stopped into this place and they took me right in. checked all my tires and one of them the sensor was screwed up which put the light on-- they took it off- fixed it right up and aired up the remaining tires- took only about 15 minutes and they didnt charge me! needless to say the customer service was impeccable and worthy of me at least buying them coffee!! i Highly recommend them for the service and they are a great bunch of guys! (even though we were RedSox fans!) read more

I woke up to a flat tire. I brought my car to J & M to check it out. They were fast, courteous and very service oriented. They fixed my flat in 15 minutes and charged me a nominal fee. I was extremely satisfied. read more

Women bring your business elsewhere. As the mother of a baby girl I would not recommend this establishment. My husband called J&M to negotiate the purchase of four tires since the set we really wanted at Costco were special order and would take a few days to arrive. I had a bubble in my tire and wanted to address the safety issue right away. Costco had a better price but we went with J&M out of convenience. Also, who doesn't think it's a good idea to support small business. Bad move this time! My husband followed me to the shop with our baby, so that I could drop off the car, we planned to grab breakfast while the car was at the shop. I dropped off the key to the owner and simply asked how long it would take to complete the work. His response to me (within earshot of two male customers) "why, do you have a makeup convention to go to?" I'm still pretty shocked that a business owner would speak to a customer like that. If we hadn't already purchased the tires and didn't need them in a timely fashion I would have walked out. read more