I had all of the floors in my house refinished before I moved in Eleven years ago. They still look…read moregreat. Even the closet floors were perfect. They said that even with the hepafilter I might find a little dust but I never found any. They did a great job in a very timely manner. Erieside

From the owner: Ernie & Sons Hardwood Floor Specialist is family owned and operated and accredited with the BBB…read more Having been established in 1953 they continue to provide hardwood floor repair and refinishing services for the Middlefield OH and surrounding areas.

I sent an email asking questions. The previous owner did half the first floor and had two boxes…read moreleftover, Sheoga. They were super helpful ensuring I got the right product. Responsive to all my questions, and really nice people to deal with. Their product is top tier. Our floor is fantastic. You cannot go wrong going to see their showroom and buying factory direct. Thank you Adam, you were super fantastic

We ordered the prefinished hickory flooring in 4" wide planks. Our installer said it was one of…read morethe better milled woods that he has worked with. We had hickory flooring from another company who was no longer in business in our prior home and ordered from Sheoga for our new home remodel. This flooring came with multiple dents in it upon arrival which our prior floor did not. Our Sheoga flooring dents and scratches very easily for the hardness you'd expect from hickory floors. I'd expect a better finish for what we paid.

My wife and I were looking for a local business to replace our carpet and wood floors…read more We went on on a Saturday morning we were greeted by a warm smile and person who listened to what we were looking for. Then Jamie was quick to offer many ideas. She even allowed us to take home samples and make recommendations to installers who are well qualified and as professional as they are. I would also like to say Carrie one of the owners came to our house and brought samples and took measurements. She was very professional and listened to what my wife and I had to say. Later when my wife changed somethings Carrie did it and made us feel less like we were family and made the adjustments without a hassle. The quotes were excellent and cannot wait till the work is complete it is great value.

I highly recommend Burton Carpet! I was referred to them after going to a few stores looking for…read morenew flooring for my home. Jamie was extremely helpful! She's awesome! She explained all the different types of flooring to us and showed us exactly what we were looking for. We purchased our flooring and received it quickly. The flooring is absolutely beautiful! It's like we have a completely new home! We also purchased area rugs and they are the best quality rugs that I have ever seen! From start to finish our entire experience was wonderful! Very professional! I could not say enough wonderful things about Burton Carpet!

My wife and I ordered 11 stair treads and 3 landing risers from this company. The turnaround was…read morepretty good as we submitted the order 1/28/25 and received it 2/13/25. Immediately on receiving the order we opened it and were really disappointed to see the 11 treads we ordered were all the wrong material. The 3 landing treads are awesome but the 11 treads were not right. Then we realized if we flip them over, the underside of the treads is correct. However, the issue is that the treads we got are clearly not a full bullnose. There is a square edge profile on one side of these treads. Clearly there is a top vs. bottom with the bottom being the square edge profile. However, the live sawn side of the boards has the square edge profile which is meant to be the bottom -- the square edge facing up is now how stairs should be. It seems someone in the millwork shop accidentally put these through the router table upside down using something like a 7/8" router bit? The other thing I think that happened is they did put a full bull nose but then someone put the treads through a planer which resulted in the square edge on the finished side. Either way, these are defective treads. I took the time to make a video to explain this and sent it to the customer service email but I don't really feel like they watched it. They claimed all of their treads use a full bull nose but as you can see on these attached photos (my wife and I traced the nose) the treads have a square edge profile on the top of the tread. This isn't a simple fix like sanding down the square profile -- that just will not work. Also, they can't be re-routed without the depth being reduced to closer to 10" which also won't work. We ordered 10.5" deep treads. We just want to get what we paid for. The only way to fix this problem is to remake the treads correctly with a full bull nose or with this nose profile facing rounded side up. I sent additional photos over to customer service and I'm hoping that they'll do the right thing and send us a replacement order on Monday. If the company stands behind its warranty around defective products (these treads are defective) and sends us a new order on Monday, I'll consider this a 5-star company and update this review accordingly. However, based on seeing these surprisingly bad Yelp reviews I don't have much confidence and if they choose to not address this issue I'll issue a chargeback with American Express.

Didnt work. The note a 2-3 week delivery. I called a bit after 3rd week and was promised the next…read moreweek. Called the next week and again promised the following week. Gave up and had to write off the cost of the wood.

Ken has been doing floors for me for the past 15 years. He…read moreprovides professional service and quality in all the work he does, that is why I have been using him for the past 15 years. Marc Apple - Apple Construction

Great customer service and very professional in everyway and matter. Very knowledgeable as well.read more