I have had Anthony out several times now for service. First was to fix the ac and propane, next a…read morewater heater issue due to burnt out wires. Nice to know that I can call and he will fit me in as soon as possible. This is a home not just an Rv for me so that is very convenient. Will recommend.

I'm a retired single first-time RV owner. Just bought my coach in Ft Myers and drove it up to Otter…read moreCreek. I had an entry door latch that was loose and it locked me and my dog out of the coach one day. There is no amount of words that can describe the overwhelming fear that overcame me at that moment. I search for mobile RV techs and saw Anthony's 5 star rating and made him my first and only call. The professionalism was apparent from the first call message to receiving my electronic receipt and follow up. Anthony and Andrew knew exactly what to do and how to fix my door. So now it's better than new. Not only that they also corrected my rear monitor and repaired my Driver's side mirror. These guys are awesome! Five Stars isn't enough! I'm very grateful to be in their service area.

I consider Jack to be very trustworthy, honest, and a very nice man. My heat exhaust was dirty and…read morecausing my heater to turn off. Many others would have charged me for things I didn't need. He will be the one I call first!!!!! Thank you Jack!!!

From the first very prompt answering of my message, I have been completely blown away by these…read morepeople.They are very polite,and I don't mean a in a phony way.you can tell each one is very committed to your needs.I feel like they dedicated to knowing their business and doing it well. Even taking the time to educate the customer. Thank you so much for t your service.I can see you work as a team to bring the best service to your customer .I called on day and the very next day my air conditioner was installed!! I give all 1000 gold star.I wish I was better at writing reviews.you all are stellar to me.Id recommend you to the world.Thanks. yous much.. Sandy Florer

During the initial diagnostic visit, the entire time the technician was more concerned about making…read moreYouTube videos on rv repairs than actually working to find the issues. The technician finished looking around and came to explain that he knew exactly what needed to be done in order to fix all of our issues. He explained that there would be a cheaper option and a very expensive option to get our AC units up and working again, he knew all the parts needed to get us back up and running again. So after All the diagnostic was done we were told that we would get our diagnostic bill and as soon as it was paid, we would get a list by end of day for parts that were needed to fix our issues and quote to do the work, at the time of deposit we would also get an idea of when to schedule for them to come out and finish with repairs. Then I had to reach out to them in the middle of the next day because I still had not heard from them, they threw together a parts list that was not completed compared to what the technician had explained to us. When I responded and said that parts were missing, I was told that additional diagnostic was needed. But would not be charged additional diagnostic, Neither would any additional service call fees for any additional visits. So I reluctantly paid the deposit for parts. I was sent a receipt for parts, but no additional communication on estimated time of arrival for parts or communication on when they would possibly be out depending on parts arrival, Nothing. In my history of dealing with contractors, that's sketchy, Not hearing from them at all after paying for parts. During this time I had reached out and informed them that I had a family member pass away and was working on funeral arrangements as well as needing to travel out of state for another dire family situation so I needed them to keep up with me so I knew what was going on and keep my schedule on track. And I was met with no communication until I called and left an irate voicemail about customer service and communication, and how I felt I was being scammed out of my money. Only then did I get response on an approximation on when parts would arrive, and it would be two weeks and a day later. They were 45 minutes late for appointment, showed up, no word to my wife or myself and just switch off our power. The propane part was incorrectly installed in 15 minutes, but the original technician that came during diagnostic visit was back STILL FOCUSED ON MAKING YOUTUBE VIDEOS FOR the whole 30 mins he was here. Came in, told us EXACTLY what he told us the first time, packed up and left, still with no AC and 10 minutes later I got a labor bill sent to me for $500! At this point, I had had enough with the games. I reached out again and explained that I was not paying $500 for them to be 45 minutes late for a 30 minute job where, the communication sucked, and nothing was fixed properly, was just given the same information as the diagnostic visit, and yet they still needed extra parts that we're supposed to be ordered the first time around. I went back-and-forth with their customer service representative most of the day until they got snippy and said that they would reach out to the owner to figure out what they could do.... The next day I was told that what I signed for was completed and that I would need more parts in order to finish the job where I was then sent another quote for an additional $1200 in parts and labor service call fee. The best thing that they could do for us would be to credit us an hour of labor for all of our troubles. Which I still had to go in and have them change three times because the credit wasn't added on the quote properly.... The numbers just kept going up, after the third time of correcting them I noticed they were still trying to charge that service call fee even after saying they wouldn't for additional visits. Month and half later, I have had a different technician company Fix their mess with far better communication and customer service, and confirmed the parts ordered initially for our Ac unit was not needed, and if they would have done the repairs to our third ac unit that they planned on doing it would have caused a fire because the unit was in far worse condition than they lead us to believe!

Responded quickly to my inquiry but unfortunately what I need done wasn't in their scope of…read moreservices offered. They were able to refer me to someone the use for their vehicles.

It was an amazing work he did. I'm so happy that when I meet some RV repairs he's the men.read more

Bruce saves the day again! We are planning a long trip and needed to make sure the braking system…read moreand bearings where up to snuff. He was able to re-pack the bearings and check our pads and drums right in the comfort of our own property. No dropping the trailer off and waiting for who knows how long to get it back. Bruce had the job done in about an hour. He also gave us an evaluation of our tires and now we are all set to safely make our trip.

Highly recommend. Fast response and courteous. They were able to answer all my questions and…read morediagnose the issue. I will definitely use them in the future.

No idea where those good Google reviews are coming from! There's probably a "reputation management"…read morefilter in place. So thankful that on Yelp, they can't manipulate reviews like that. As guests, we encountered numerous problems: The internet is terrible, even though we had to pay an extra $50 - it still barely works. NO heated pool, which is why Snowbirds come to Florida and pay over $1500 per month for the winter. The management is arrogant, ignores complaints. The mail office service is very unfriendly, and if you ask questions, you get yelled at or ignored. We even lost 4 Amazon parcels, where the tracking clearly showed they were delivered. Maintenance is insufficient: other renters had to fix things themselves, many brought their own lawnmowers, some even do their own pest control because of so many fire ants. From the start, it's obvious: Williston Crossing Rv Resort is ALL about money. Everything costs extra- they even charge for renting a gate clicker. Conclusion: Despite seemingly good Google reviews, I cannot recommend Williston Crossing RV Resort. Save yourself money and hassle--do not book there.

Thank you to all of the Amazing people here at Williston crossings!! We keep coming back and I…read morewould live here forever if I could. Friendly, fun, beautiful and clean. Everyone helps each other. If you want a great place to come and enjoy and relax then this is it!!

I had a pipe bust between the shower and outer wall of my Living Quarters horse trailer…read more I called and spoke to Leon and he first told me if I did not hear back from him in an hour, he would come tomorrow. Leon text me about an hour later and asked if 10:00 the next morning would be okay. I replied yes. At a little after 10:00 that next morning, I received a text advising that Leon was running behind and would be a little late. At 12:00 I still had not seen or heard from Leon so I text back for an update. About a hour later I received a reply saying he was tied up and it would be after 2:00 but I was next on the list. "Leon the liar" never called, text, or showed up. Don't waist your time with this guy. We then called NextLevel RV and they came out that day and fixed our problem.

Leon did come out to diagnose and replace the AC unit on our RV. We paid him the service call fee…read moreas he expected and he was supposed to come back to finish the job in 2 days. I called to verify he was still coming and he did not even recall this, but after I jogged his memory he then stated I'm a man of my word and I'll be there He did n't show, so I called again, again he stated he would be there the next day, I called and verified , he stated he would be there, and again he didn't show. Now he is not answering my calls, he also left the plastic cover on the roof unit. this could have caused irreparable damage. The unit could have overheated, or worse caught fire. Twice Leon blew us off by not calling back or showing up when he said he would and I finally had to have another repairman come and finish his shoddy work and remove the fire hazard on my roof. Would not recommend him for RV repairs, and if there was a negative star I would have given it to him.