We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

After a gray water intrusion impacted a quarter of the units in our condo building, we hired…read moreRestorion for the water mitigation, asbestos abatement, and reconstruction. They did a flawless job at a reasonable price, completely erasing any sign of the damage. We have already brought them back for two additional projects. Here is what sets Restorion apart from both a management and execution standpoint: Total Transparency: They provided highly detailed, itemized estimates complete with photos. Whenever the scope shifted, they immediately supplied updated paperwork. Because of this meticulous tracking, their final invoice actually came in under the original estimate after we removed a few line items. Outstanding Communication: The office sent an update to the HOA Board every evening, and the crew always arrived when scheduled. They explained the technical details without ever talking down to us. Site Management and Safety: Their containment barriers, PPE, and ventilation systems were top-tier, keeping our living spaces clean and their crew safe. They also maintained a meticulous, regular cleanup schedule. Professionalism: All the work, except for the final painting, was completed by Restorion employees, not subcontractors. That made me feel comfortable leaving the building (and my home, particularly) in their care while they worked. Every staff member was exceptionally gracious and respectful with the different personalities in our building. Special thanks to Emanuel, Ricardo, and Stephanie. José, the owner, was also amazing

100% you should use them. Absolutely professional. They were polite, mapped out the work,…read morethoroughly went over the steps and cost estimate and did a fast but high quality job. I want to especially call out Ricardo, but they were all great. Ricardo went over the work planned each morning and ensured all my questions were answered at the end of the day. They handled a leaking shower that Sir Grout redid 13 months prior (never use them). Due to the leak, they had to remove part of the ceiling in the kitchen. Final results you would not even know there was a problem. Absolute A+ job!

We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Joel and Matt came by to look at my basement wall, where I feared there was mold. They explained to…read moreme that it was lime efflorescence from the concrete foundation and not mold, restoring my peace of mind. They also looked at my basement bathroom, where there is probably mold growing under the tile - a problem I hadn't been aware of. They made recommendations for how I could address it. I fortunately don't need their remediation services right now, but if I ever do, I'll certainly keep this company in mind to do the work. I appreciated their friendliness, professionalism, and patience.

Mold Solutions NW responded when I found out it was in my attic. They were here on a Monday and…read moregave me a fair estimate that day. I wanted it scheduled asap and that Wednesday they showed up. they were all very polite, answered all my questions. they protected my carpeting and cleaned up as if they were never here. Great Company in a world where customer service isn't a priority they were amazing.

I reached out to Mold Solutions after discovering mold from months of humidifier use. The person…read morewho answered was thoughtful, thorough, and refreshingly honest. They walked me through what was going on and reassured me that I could manage it without professional remediation. It's rare to find a company that prioritizes honesty over upselling -- I would absolutely call them again and recommend them to anyone.

Bathtub overfilled and flooded upstairs bathroom but Tony from water restoration pros came to the…read morerescue. With their help and professional equipment I was able to get the bathroom bone dry and avoid any potential mold issues or water damage. Response was same day and their customer service was impeccable. Highly recommend them! Their fast service prevented any serious water damage or future mold issues because they were able to quickly remove all of the water and humidity before it became a problem! Super knowledgeable and thorough!

Tony did a fantastic job putting our basement in order after our sump pump valve broke. Tony was…read moreknowledgeable and was able to correctly diagnose and fix issues that arose due to other sources of flooding. He also installed the drywall for us, and you can't tell that it had been removed in the first place. Tony is hardworking, reliable, friendly and is a pleasure to work with. If you are looking for top-quality work at a fair price, I highly recommend their business.

The team did a really great job. I'm very happy with the finished product. They met my timelines…read moreand were in communication throughout the process. Mike

Robert did an outstanding job helping us navigate through a tough major build defect situation. He…read morehelped us by giving insurance pointers, researching official records, finding the root cause of the issue, working on permits, engaging an engineering firm, coming up with a proposal to address the problem and suggesting additional resources as well. Above all, we appreciated his friendliness, dedication, honesty and clarity from the start and throughout this whole ordeal. While we hope never to deal with construction issues again, we know to call Robert next time if it ever happens.

I couldn't recommend GPR more! They provided a solid quote and stuck by their commitments. They…read morecame out to do the work as scheduled and professionally completed the job.

In September, we found a damp patch of carpet in our basement and a slow leak in our HVAC unit…read more This spread to two rooms, damaging the carpet and big chunks of drywall. We called several emergency water restoration companies, but Green Planet Restoration was the only one able send someone out to access our situation that day. David, our field supervisor, thoroughly inspected the damage and gave us an honest and careful outlook about the restoration process. Optimistically planning on insurance coverage, but realistically expecting denial, he made sure that all work and costs were approved by us before and throughout the insurance process. Thankfully we ended up being covered, and David helped negotiate on our behalf. Olman, our project manager, was attentive and communicative. He kept us up to date with all the work and progress, and helped us coordinate with the workers we had coming and going for several weeks. The crew working on the house was excellent, too! Giovanni walked us through the work, and helped us when we wanted to make adjustments. We made some pretty drastic changes to our spaces, installing LVP in both rooms and painting the wall and ceiling a dark color in one of them. These big upgrades were easily handled. At no point did we ever feel like we were left hanging or out of the loop. Even throughout the payment process, with several hiccups with our insurance checks, they were kind, patient, and understanding. Green Planet Restoration and their team help make a nightmare of a situation much easier to manage. Thank you to the whole team!

There was a funky smell in my daughter's room and the walls were registering moisture inside. We…read moredidn't know what to do. The guys at Bell restoration were very friendly showed up on time had all kinds of scanners and moisture meters for the wall and gave us peace of mind that there was nothing wrong. Other contractors may have tried to take advantage of the situation, but restoration was honest and we really appreciate that in this day and age. thank you!

From the owner: Located in Seattle, WA, and serving the entire Puget Sound Seattle area, We perform Commercial and…read moreResidential building restoration. Providing mold, water damage, fire restoration, and more.

Absolute lifesavers! Signature Restoration LLC deserves every one of these five stars…read more We had a true homeowner nightmare--a burst pipe in kitchen. We live in Everett, here in Snohomish County. I called Signature Restoration in a panic, and their 24/7 emergency service was immediate and professional. Andrew arrived quickly and took charge of the crisis. He walked us through the entire process, starting with the necessary mitigation (all the water extraction and technical structural drying). What truly sets this company apart is that Andrew and the team didn't just dry it out and leave; they handled the entire job! They performed the complete repair and restoration of the damaged areas, leaving the space looking immaculate--honestly, better than it looked before the flood. If you are in the King County or Snohomish area and need a company you can trust for prompt, full-service Water Damage Restoration, look no further. Highly, highly recommend Andrew and the experts at Signature Restoration LLC.

We had a water leak back in December 2022. After our first contractor fell through, i reached out…read moreto Signature Restoration. Andrew was able to come out the next day and put together the estimate quickly! This wasn't a simple job as the water damage was in multiple rooms and closets. Andrew and his crew worked diligently and made the place look amazing! He's a hard worker and even made sure the insurance gave us back the money they said they would. I'm very thankful for him and highly recommend his company! Thank you Andrew!

Green State Restoration is amazing! From the very beginning when we scheduled with Ruslan, to the…read moreday Max came out to our home, we were super happy with Green State Restoration. We hired Green State to clean up our attic and crawlspace as we had signs of past rodent activity and wanted to get it cleaned up and mitigated to stop future rodent activity. First of all, they were able to fit us in on New Year's Eve which was only 2 days after we originally got in contact with them. All other companies we talked to were 2-3 weeks out. Not to mention, they were the most affordable of all the companies we contacted. Max came to our home to do the work and was incredible the whole time. He answered all my questions, kept me up to date on what he found, and even fixed a vent pipe we didn't know was broken for no extra charge. He was in and out in about 2.5 hours and got us the final report by end of day. I would 100% recommend Green State Restoration to anyone who needs cleanup and mitigation. They are fabulous!

This is the WORST restoration company in Washington state. Avoid them at all costs. They charged…read moreastronomical fees compared to other restoration company standards. They charged for work that they did not complete. They will take advantage of your less than favorable circumstances to squeeze funds out of you. I fired this company 3 times and they continued to return to my property uninvited and unannounced. I had to call the cops out to have them removed from my property. DO NOT USE THIS COMPANY.