Awesome service and timeliness. Could not had a more pleasurable experience. We will use again if…read moreneeded.

I originally posted the following review about a month ago. After I posted it, I was contacted by…read morethe company begging me to remove my review and they would work with me to solve my problem. Against my better judgement, as well as Yelp itself telling me I should not remove the review, I went ahead and removed it. Well, no solution to my problem was ever presented and the issue(s) listed below still remain. No matter what happens from this point forward, I will not remove this review again! Below is my original review. I've thought long and hard about writing this review. This winter I had my main drain clog about 2 days before the big snowfall, during that vicious cold snap we had. Once the snow was finished and my crawl space was able to be accessed, I called Kaleb as I'm also a veteran. He came and tried to snake it, to no avail. He also commented that my crawl space was the cleanest he has seen. After not getting the main line opened with a snake, he said the only option is to "hydrojet" my line and that would free up any clog I had. He also said that he would knock off the $100 I paid for the snake from the $550 charge for the hydrojet. Well, the hydrojet didn't work and, in fact, made matters worse as all that water (and everything that was in my pipes) went all over my crawl space, which now has a terrible odor. He made no attempt to clean up the mess he made and it cost me a total of $550 to not have the problem solved and my house smell like shit! I'm sorry, but I expected more from one veteran to another. I guess now that the weather is getting nice, I'll have to pressure wash my crawl space myself. Not an easy task, being a couple months shy of 74 and not in the best of health! In short, I hate to say this about a fellow vet, but I do not recommend this company!

Pittsburgh Excavation is owned by two civil engineers. According to their website, they offer the…read morefollowing services: excavation, pools, concrete, French drains, retaining walls, demolition, tree removal, and repairing landslides. In April, I contacted Pittsburgh Excavation to ask if they could provide an estimate for French drains for my back and side yards. Within several minutes--fast!--Bryan responded to my email. Bryan explained that my current HydroBlox drains do not work well in clay soil, so he recommended traditional French drains. A few days later, Bryan visited my house to provide an in-person estimate. He was very thorough and polite in answering my questions. I appreciated his recommendations about the number, width, depth, and location of drains in my yard. After another few days, Bryan emailed me a written estimate, and he answered my additional questions via email. In the end, I decided to hire a different company that had slightly different ideas and a slightly lower price. I, however, wanted to write a review for Pittsburgh Excavation to thank them for their prompt and friendly communication and their brainstorming for solutions for my problems. If you are seeking any of the services that they offer, then I recommend that you contact them for an estimate.

Very professional. Really took his time to make sure everything was the best that it could be…read more Kept me informed during the whole project. I would highly recommend him to anyone. 100% satisfied with his work.

I needed a drum trap replaced. Jose was able to come out the next day to look at it and was able to…read moreget me a quote fairly quickly. They sent out Issac and Carlos and they had everything up in running in a few hours. Very happy with how it turned out and felt it good hands. They did have to cancel my first appointment due to an issue I still dont quite understand but Jenna was able to get me rescheduled for the following day and was very apologetic. Id use them again

The end valve on my Delta bathroom faucet needed replacing. When I called 1-Tom, I was optimistic…read moreit would be repaired quickly at little cost. Instead, I was told I would need to replace the entire faucet system and it would cost $1,000 [yes: one thousand dollars]. I knew that was obscene. Even so, they charged me 79 dollars just for suggesting I pay half a month's income to fix a leaky sink. (I asked them to waive the customary fee but they declined.) Instead of hiring 1-Tom, I'm getting a free replacement part from Delta and will swap it in myself. I would have gladly paid 1-Tom for the labor required for the simple repair but I prefer to hire people I can trust.

Emailed to get dye test scheduled and was told they don't do that type of service interesting…read moreconsidering the website says they specialize in it .... Don't waste your time took 4 days for a response at that Update your website !

Highly recommend Pittsburgh Drain Guys! They know their craft, from drainage to grading to…read moreconcrete. Give them a chance to fix your issue! Mike and Cory outlined various options and were honest with what is necessary (for both effectiveness and code), even as I asked about options which would allow them to increase their quote. Honest and trustworthy. Very patient with my questions, centered around undiagnosed/unresolved issues after prior visits from TWO other plumber/drain companies. Attentive from the get-go. Issue was that our outside drain was clogged, somewhere away from the house, fed by water from 2 downspouts and a sump pump. No one else could determine where the clog actually was. Yet water spewed out of a downspout connection whenever the sump pump turned on. The OTHER companies prepared large quotes for work they weren't confident would even fix the clog...which they couldn't locate even with GPS. Other quotes involved tearing up concrete along the entire side of house and some of driveway. Pgh Drain Guys have equipment to do what the others quoted, but instead hand-dug a trench next to existing sidewalk and only cut out one 10-inch portion of concrete for a new pipe to cross the sidewalk. They quoted what was necessary, not what would bring the highest cost. Thousands of dollars saved by Mike and Cory's honesty and ingenuity. Thousands. They visited, diagnosed and quoted on a Sunday. We accepted on Monday. They arrived to both start and finish the job on Wednesday. Pgh Drain Guys finished in one day, while the others would still be busting up concrete for no necessary reason.

Jason has done multiple jobs at my home. He is very reasonably priced…read more In January he addressed an issue of a leaking dishwasher. A few months ago he replaced my regulator. Just last week he had to come out about sewage backing up in my house. Every single time he was responsive and professional. I would recommend him 1000 times over.

This is the worst home service we've ever had. Jason showed up late by about 4 hours because he was…read more"stuck at Home Depot." Thought he was maybe picking up supplies? When he arrived he explained a pipe burst at Home Depot and he was working. Would've been helpful context. (Later, we found out from a more reputable plumber he wasn't working there...he was just trolling around). He put a huge hole in our wall under our sink, explained how the work was going to be extensive and require a granite specialist to evaluate because he had to remove the kitchen cabinets and it could possible destroy our kitchen counters as well. We were told it was going to cost thousands. This was on a Thursday (two days before New Year's Eve) and he told us the pipes were all connected to our upstairs bathroom. He explained we couldn't use that bathroom, or the kitchen water (sink, dishwasher, etc) until he came back next week. (Unfortunate as I had a party to cook/bake for the following day.) While "assessing" he flooded our ceiling in the basement, damaging ceiling tiles that we had literally paid contractors to replace a week before (for an unrelated incident). He also broke a valve under the sink. He also went into our basement bathroom and spit his chew into the toilet right in front of me. And didn't flush. He did this again out my front door before leaving. When he arrived the next day, he came early in the morning and immediately announced to my husband, "I gotta take a piss." He accosted my husband for $225 before he left that day "as a deposit." Something didn't feel right about it, so we called another plumber and they arrived Monday. They fixed the issue almost immediately coming back a second time only to fix the valve that Jason broke and patch the hole in the wall. They informed us that the fix was not only a lot simpler (the pipe still needed replaced but no risk to our cabinets or countertops) but at a fraction of the cost. Also, those pipes weren't connected. We could have used the bathroom that entire time. They also informed us that he's known for being untrustworthy and "a drinker." We never got that deposit back.