Major let down! TERRIBLE communication. First off, let me…read moresay we are still in the middle of the challenges with this company. From the start, it was a solid good experience. Jason (Design and Salesman) was a pleasure talking with and there was no sales pressure at all. He was happy to help all we needed and made adjustments as necessary. Then, we signed and ordered. We had hoped on two weeks from ordering to completion. Jason let us know it would be about three weeks and we were ok with that. We needed SPEED though as we had a house we moved into that had major hidden water damage. Cabinets had to be removed immediately and I did that myself. With everything else I was working on, we decided to have them install. THEIR contracted installer came out to verify measurements. SPACING was measured as part of the install. The install was $2300 Cabinets were $5000. This should have been a major red flag as when he arrived, none of the drawings he was referencing were correct. I had to supply him with the updated plans agreed upon at the Laverne store. We had issues and corrections to the order had to be made. Spacing was and is STILL off, as shown in the photos. This is where the issues began. Jason told me I needed to call the installers for install time frame and to communicate with them. He couldn't help at this point. He gave me the installers phone number and I spoke with Olga. We waited the three weeks and followed up with a phone call. Still no cabinets had arrived at the installers location. So, we waited another week, now four and learned they'd arrived. As they assembled the cabinets at their site, many pieces were damaged- but no one told me... Rather, still waiting I started getting emails from Cabinets to Go's Customer Service. Trying to figure out what was going on, I replied to the emails and CC'd everyone, including the installer. I was told this is how they handled issues like this and replacement parts were being ordered. Fast forward 3 more weeks and I call the installer and find out all our parts are BACKORDERED at least 90-120 days! In the meantime, Corey from the installers company did a great job hanging our cabinets, per the specification at Cabinets-to-Go, but many parts were not ordered correctly! Several key pieces were not accounted for- cover panels were not accounted for and again....on backorder. Spacing needed to be adjusted around our fridge too as drawers were hitting the range. Measurements were not correct. The fridge and range are too tight and spacing needs to be adjusted. Damage is occurring and reading the warranty info, damages caused by IMPROPER install are not covered! We were supposed to have had the island set up to house our microwave. None of those parts were sent to the installers. That is still not fixed. At this point in time, writing this on 10-28-2021, none of the adjustments have been made. We are waiting for parts to come in...someday. The installer is probably not happy with Cabinets-to-Go as they are forced to return to job sites over and over. We don't have our cabinets completed, the installer won't come back out to fix the spacing on the range and fridge. We can't finish our kitchen backsplash. Phone calls go nowhere, emails and complaints are answered with- "I'll forward your concerns". No one will talk to us... Corporate Customer Service is useless and tells us only they will "escalate the matter". Still, no one will talk to us. FULL PAYMENT has been made to Cabinets-to-Go and there is NO COMPLETION date in sight. If backorder info is correct, we are looking at January next year! Order placed and finalized August 30. Initial Install was Sept. 23rd. at four weeks from order- acceptable. Still no word on backordered pieces; One complete cabinet, several doors, valance panels, etc. Install is incomplete and without adjustments the fridge cabinet will be damaged and the cabinets will be damaged from the fridge. Cabinet doors are not aligned either. One hits the fridge on the corner each time it is opened and closed. The island microwave area is going to stay this way as we gave up asking for it to be fixed. Photos and video are here if the link sticks. https://photos.app.goo.gl/mbVPubsGYmpYasc96 I know people have good experiences with Cabinets-to-Go, but overall we are not one of them. Two other competitors could have had the job finished. Backorder issues were NOT discussed, nor were we warned of the potential. If we had known this we WOULD NOT HAVE completed the sale.

I have my cabinets maybe three years. Within the first 6 months one drawer completely fell apart. I…read morecalled the warranty department who said that it was not covered under their warranty. Now I have my second drawer that has fallen apart. I took what money we have saved up to fix our outdated cabinets. Now I am left with two hole where drawers should be. We are a family of 8 with several special needs children and I am myself now disabled. I can not believe the warranty on your products is not better than this. I should be able to open my drawer and not have it fall apart in my hands.

Great from start to finish!…read more This was my first ever project that I've started on my own and the guys at Extreme made it easy. The install was near flawless and working with my sales guy Alex was like working with a friend, trying to find me better prices and helping me not over spend. They said that they would call about an hour before install, which they did, and had me fill out a survey asking about how everything went including if there was any damage done to your wall/floor etc. which there wasn't. I can't recommend these guys enough and thank them for all their help and patience. -Bill

We decided to do some upgrades to our home, called around a neighbor recommended Extreme Stone and…read morewe are forever grateful. Great customer service from the whole team, our sales guy Danny was very informative and very hands on thru the whole project. No regrets will upload pics later.

Our contractor suggested a visit as we plan for a bathroom makeover - very happy with suggestion…read more The selection is vast, clean and easy to see. We were happy to make one stop to get all we needed. Our biggest compliment is for the customer service. Billend helped us from start to finish and did so with a smile. His quick advice for calculating what we needed, was happy to estimate cost to compare the design pieces I was considering and helped get us someone to pull off the top shelves. While I did not get her name, the lady at checkout was super sweet as well. Great job on staffing your store with helpful, nice people.

Go to the Cool Springs location…read more This location has staff that likes to play hide and seek, and even when you finally find them, they know nothing to help you. Selection is same in all stores, so truly I would recommend shopping online or another location if you truly need something.

I have visited this store a number of times and found the employees to be extremely helpful. Bass…read morehas always been helpful with the rugs and furnishings.I definitely recommend this store for pricing and inventory.

Good price points, quality, limited but great choices got the home, fun to shop throughout the…read morestore and just an overall great experience!

Highly recommend Villalobos construction. Eric and his team were professional from start to finish…read more They built a custom bookcase wall for us that was fairly priced, completed quickly, and the quality exceeded expectations.

From the owner: specialists in custom closets bathroom remodeling house painting kitchen cabinets screm porch and…read moremuch more call us for an estimate #615 482 49 69

Our designer really helped us pick out fixtures, lighting etc went above and beyond to help us out…read more Thank you Jan for all your help !

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Mount Juliet, TN. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

We enjoy our Zwilling knives. The cost a little more but the quality is amazing. We wandered in…read moretoday looking for nothing particular but their sales caught our eye. Kari was well informed about the sales and she was incredibly helpful, could not believe it was her first week. Associates like Kari make shoppers return again and again.