In and out last minute oil change while on a road trip. Very friendly staff and a very cute town!read more

Called at 5:56pm & they closed at 6pm. Spoke with Ken about a blown tire on an rv. Mentioned we…read morecouldn't stay over night had to be 900 miles away by tomorrow for grandparents day at school. We were 10 minutes away. He kindly stayed to put on a new tire. Gave us a very fair price and was quick to do the job. Ken you were superb!

I went here on a road trip to get my tires checked and my oil/filter changed and had beyond amazing…read moreservice! I talked with quite literally everyone while I was there. The price isn't too bad either, especially because they were so fast! 10/10 would recommend to a friend

Brought my car to Grease Monkey today for an oil change. They messed my car up. They forgot to…read morescrew the bottom box together and there was oil leaking everywhere. I discovered this when I arrived home. I called them, and they said it was the fault of the manufacture. They also told me this part of the car breaks after 100,00 miles. Well, I just had those parts replaced last year. We took the car to Bill Summers Ford and they fixed it for free the same day at 4pm.

We are from California on our way to Wisconsin and our car wouldn't start. Seevers auto saw us…read moreimmediately and their guys were so helpful and courteous. I feel confident we will make it to our destination. I highly recommend this auto shop if you need service.

Radiator hose failure on a 1800 mile journey. They could have gouged us really hard, but they…read moredidn't! ​ Honest, Fast, Dependable... wish more were like them!

My experience was terrible, will NEVER step foot in that place again. Wasted my time and went out…read moreof their way to NOT service my vehicle.

We are on a cross country trip and our RAV4 gave us a maintenance required message and we'd just…read morehad it in for a full maintenance. Needless to say we were concerned. We took it first thing in the am to Premier. We chatted w a salesman who said it was likely just a reset, which he promptly took care of in about 30 secs. So impressed and so grateful! Highly recommend this place. Friendly, prompt service.

We had vehicle issues traveling on I-80 near North Platte. We dont usually go to dealerships on the…read morenotion they overcharge for service, especially for travelers. Bill Summers was exceptional! They diagnosed and resolved the issue quickly and very reasonably and got us back on the road. The dealership is comfortable, clean, and very efficient. It was like taking my truck to a neighbor's house. Other Ford dealership could learn a lot from this group.

I wanted to take a moment to express my gratitude for the exceptional service I received from the…read morebusiness of Bill Summers of North Platte, NE. I had a wonderful experience to ensure my satisfaction. They were professional of their work. The certain staff members that I dealt with and were very knowledgeable, plus it was a super of these staff members who went above and beyond their precious time of their duties of their work, to service myself and my vehicle. When you enter the garages prior to any work, you might be greeted with Shana, the service manager and or Brycen, the service advisor. It's always nice to see a friendly smile. They both have excellent customer service and are wonderful in every which way. I could tell that they were so very understanding of my concerns. They got me in with two separate appointments plus additional appointment to install the part on November 29th, approving the service inspection of my vehicle, without charging me extra. I mean seriously, they could have charged me for these appointments, with having these unknown questions to them towards my vehicle, especially since I requested to be in the service garage examining my vehicle, while it was on the lift. They are friendly, listened carefully, had patience towards me. I felt comfortable, and never felt I was being rushed with my concerns of my questions of my vehicle. It shows me there is a lot of wonderful and kind staff members of Bill Summers, and that they do take pride of their job positions plus for the customers and their vehicles. Yes, they do worry for the safety of our vehicles out on the road and the safety of others. I felt like I was in good hands within them. They answered my questions truthfully. The guys that I dealt with was Steve on November 14th and Sam on December 2nd, in the service technicians dept. showing me up close of my vehicle in the garage. They took time out of there busy schedule to explain everything of a certain part of my vehicle, the concerns that I had. The service technicians were prompt, professional, and the final results exceeded my expectations with the honesty and truthful of their words to me. They also went above and beyond their work in helping me out. I am sure I was the talk of their business service dept in a humor way, stating my name of the number of times I called, but I just felt within my heart, something wasn't right and needed to find out my answers to the questions I had. They were great in calming my nerves of what took place previously, and I was so impressed with the level of service that they treated me with respect and dignity. I feel they should all be recognized in their work positions. Don't ever judge a business that actually does a good job until you actually find out, that they do care, and are very much concern They were prompt and professional, to ensure that I was satisfied with all the service that I received, and I am very grateful to all of them. I would definitely use Bill Summers of North Platte in the future and truly recommend it to others.

I purchased a vehicle from Jerry remus in North platte in 2024. At the time of sale there was no…read moredisclosure that the vehicle had been in a previous accident. I specifically asked about a carfax report before buying, the salesperson went on at length about how unreliable carfax is. Eight months later I received a free car fax report when I took the car in for service, and discovered the accident history myself, making the value of the vehicle a LOT less than what I owe. THis lack of Transparency is disappointing and erodes trust, for all the "we live in the area and rely on repeat customers so you can trust us" Always get your own vehicle history report, these people can't be trusted.

So my sister bought a car from here. A new 2021 Nissan Rouge with only 50000 miles on it. When we…read moretest drove it was perfect. We took it back home there was smoke coming out the exhaust every time she started it. Turned out to be an engine oil leak. Now the engine needs replaced, has to add oil to it every week. She called me tonight now there's problems with the coolant, whole car is smoking and it's broke down. No way to get to work tomorrow. Man F*ck that. My sister goes to college works at the same time and now has to worry about a loan for a shit car that a lousy salesman sold her. If you have self respect or respect for your family, don't buy a car from here. #Lemon. my rating would will show 1 star but just know I mean 0.

Great car wash, just up Jeffers St. Only a quarter to start, this place has no intentions of…read moreripping you off. Appreciated. Thanks.

Went thru automatic. After layering soap on my truck it stopped working. Looked for number to call…read moreand couldn't find one posted. So I had to go, get more cash and hand wash my truck. Only positive is its cheap to get started, however I didn't feel as if I got the same amount of time for money as other washes.