One of those jobs that are always deferred is cleaning the gutters and I do not really want to go…read moreup there myself. I called them to install gutter guards so that I would not have to do it so frequently. They inspected the gutters, told them how the guards would fit, and fitted everything in a single visit. It is a fairly easy upgrade, but it ought to simplify things in the future, and they left everything tidy.

Having spotted a small water stain on the ceiling, I made a decision to arrange a roof check-up to…read moreexclude any severe problems. The team came at the agreed time and described every step prior to commencing the assessment. They inspected the surface and made notes on the areas that might need to be addressed in future. The report was given soon after the visit and it was well defined recommended maintenance as opposed to insisting on immediate repairs. I liked the fact that the explanation was simple and easy to follow. The problem was minor, and this provided me with some relief. In general, the visit was well-organized and professionally managed.

I needed larger gutters to handle the rain. I had a piece of my front gutter replaced, and the…read moreentire back replaced. Keith Caballero helped me understand what was needed to best suit my needs, provided an estimate outlining what we talked about, and provided a fair price. Note; they will not service existing gutters, they will tear out any existing gutters and replace, probably for the better. Day before delivery, the office reached out and confirmed the time that they would be arriving the next day. On day of installation, my doorbell rang at the exact minute they said they would be there. Jose (Joey) and Lido did a wonderful job with the installation. They even helped rebalance a part of a gutter that needed adjustment that wasn't supposed to be serviced. The removal/install/cleanup took about 3 hours. It would definitely take more time if you were having an entire house done. I am hopeful that the new gutters suit my needs. Even if they dont or if there is an issue, I am confident Keith and Jose can remedy it. I am extremely pleased with their service. Also i zelled to avoid a credit card fee. Do not be concerned with Zelle-ing the owner directly.

Requested a quote from Gutter Tex and had a few follow-up questions about materials and…read moreinstallation specs -- reasonable things any homeowner should be able to ask. Instead of answering professionally, Keith (VP) responded twice with dismissive, condescending replies, accused me of "micromanaging," and then canceled my proposal without any attempt to resolve the conversation. I never questioned their work quality, but if this is how they handle a customer asking basic questions before signing, I can only imagine how they'd handle an issue after installation. Chose to go elsewhere. Wouldn't recommend if you expect basic professional courtesy.

My windows aren't very clean. I've changed my rating to 1 star due to the harassing text he sent me…read moreafter my review and his response below. This is 1 person. Not a company with workers. To his credit it was late afternoon when he washed them, but the next morning in the sunlight, you could see the film and residue on the windows. See my photos. I texted him with photos to let him know, and he said he would come back. He didn't show yesterday or communicate with me to let me know he needed to reschedule. He didn't use squeegees, just microfiber cloths and a scrubber. I would not recommend.

Paid Mike Solano to add a gutter extension. I was out of town when he was available but I trusted…read morehim to do the job right and complete it. He asked for payment before I got home and said he needed to come back to add a piece to secure the gutter. He told me several times he was coming back to finish the job but never showed and stopped responding. He told me he was local and did a lot of work around my area but never could come back to finish the job. So now the gutter is starting to bend and the curve he added is leaking. so overall, just a lousy job. Would never use him again.

Jose and Lido serviced my home today and did a great job. They were fast, efficient and effective…read more I have new landscaping and they were careful not to disturb any of the plantings. They sent pictures after they completed the job. I would highly recommend

Great install especially from our team Jose and Lido! Professional and timely, we couldn't be…read morehappier

Contacted the business and they provided a reasonable quote for a home I had recently purchased…read more Unfortunately the weather did not cooperate on the day they were to originally come, but they sent a text and called to reschedule. Had to wait another week, but I was working w/ my schedule not theirs. They showed up earlier than expected - did a quick and decent job. They fixed one concerning downspout. I hope this review still count$ for the 3 gentlemen who came out, as I was too lazy to sign in to my Google acct. Thanks Gary, Daniel, & Santiago

We are having an issue with this group. Our Richardson home has a very steep roof, and we had water…read morerunning out over the gutter onto the front walkway a few feet beyond our covered front porch with any heavy rain. They suggested a diverter strip. We agreed, and paid for the installation. When, sometime later, we finally got a good, hard rain, the water came up over the gutter again, but not where it used to. Now it comes over the gutter onto the covered porch, right in front of the front door! We believe the diverter was not positioned quite right. It does not have an end on it, and it does not go all the way to the end of the short gutter line it is attached to. We called the company the day after the heavy rain with our issue. They came out promptly, but all they would offer is a major redo of our front gutter system. We are not in a position to do that right now. We told the owner of this group that we just want the diverter extended to the end of that short gutter run, and an end cap of some sort put on it at the end where it is directly over the front porch. We said we think this is a logical next step to try, and that we fully expect this to come at an additional charge to us. We were simply told they "cannot do that". (Of course they can.) We explained that the current situation is much worse than what we started with, and if they cannot/will not do what we think is likely to help, that the diverter needs to be removed. Having a very large amount of water coming down on our front porch right in front of our front door is not OK! The owner wrote in one email that he was being "yelled" at when he was here. Reading this was a total shock to both of us, and is absolutely not true. The gentleman was standing 20+ feet from us, and we live just one house in from a VERY noisy 6-lane road. If we were raising our voices at all, it was in the hope that he could hear us! We are both seniors with some hearing loss, so (as we further explained to him) possibly we do speak somewhat loudly, but "yelling"? Absolutely not. We have told the business owner we have no ill feeling toward his company and just would like to get this taken care of one way or the other (prefer to extend and cap the end of the diverter; or as a last resort, remove it). Now, they are not responding to our emails. We had one previous dealing with the group that turned out to be quite satisfactory. We guess they just don't want to be bothered with small jobs, but they should follow-up and make things right with a job they have already done and been paid for. Mr. and Mrs. J.G./Richardson

These guys are awesome. The install was fast and it looks great. Reasonably priced too. But what I…read moreappreciated most was their willingness to help me out when I discovered I needed to move a downspout over. They sent someone and he just moved it for me. 10 stars for great service!

I needed new gutters for a property. I found Creative Gutter on Yelp and decided to get a quote…read morefrom them because of the great reviews. Chuck was very helpful by coming to the property to provide a quote without me being there. He even recommended that the property didn't need certain areas that I had originally thought needed. Great response time and clear prices. Once the ordered parts came in, gutters were up and done and makes the property look 10 times better. Will most definitely use them again for our next project.

Very neat job, very efficient, and clear communication. He…read morecame on time got the job done and left no garbage behind. The pictures speak for themselves. I would recommend and rehire.

Micheal did a great job. Listened to all our request and…read morehad a great finished product. Everything looks great and he was exactly the type of business we are glad we found. Five starship all around