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    Byrider Amherst

    1.8 (5 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 week ago

    Services - Byrider Amherst

    Auto loan

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    Premier Toyota of Amherst

    Premier Toyota of Amherst

    (73 reviews)

    Phill was awesome! No pressure, didn't make me feel rushed, explained everything so well and didn't…read moremove on until he knew I understood what he was saying, and wasn't obscenely nice. You know the type: overzealous, loud, too friendly, too chatty... he was relaxed, pleasant, very patient, informative without plowing me over with too much information, and generally just very down to earth. And props to Premier for hiring a tattoo'd Californian . I think it's great when a company doesn't get hung up on someone's past or personal tastes (within reason of course.) I could see his small tattoos on his hand and even though the shirt sleeve went down to the wrist, could tell he was hiding quite a few more. That tells me that this company is willing to hire people based on more than just looks, and I personally love it when ability supersedes appearances. Phill is great and everyone involved in my sale was wonderful and personable. I am very happy with this business! And Phill, thanks for dealing with me when I'd only had 2 hours of sleep in just under 32 hours. Lol I'm sure I looked dazed and confused through the process but you did great!

    Was easy to schedule an appointment. Dropped off vehicle the night before. It was serviced at the…read morescheduled time the next day. My husband had the same experience as I did. Highly recommend this dealership. They are much more efficient than the dealership I purchased my vehicle from.

    Sliman's Chrysler Jeep Dodge Ram

    Sliman's Chrysler Jeep Dodge Ram

    (17 reviews)

    Bought a Jeep Grand Cherokee from Slimans Ross was our salesman he was awesome to work with made…read moreour buying experience as easy as could be we were out of state and everything went smooth in and out will recommend this dealership and Ross to anyone looking for a vehicle thanks again Ross

    They failed in customer satisfaction because they completely lack customer focus. I brought my car…read morein because I had a flat tire during my out of state visit and I was never provided the key to the locking lug nuts from my home dealer. They were to remove the locking lug from the flat and install the spare tire. Then they were to remove the remaining locking nuts and replace them with regular nuts because I told them I was going to get all new tires (elsewhere). The estimate I got from the service writer Makenzie for $60-70 was roughly accurate for labor. However, she never indicated how much new lug nuts would cost. I got a bill for twice the original estimate because the new lug nuts cost $94. I know a new set of locking lug nuts costs $96. A good service dept would have informed me of the price of both sets of lug nuts to ensure that I got the best bang for my buck. But not service writer Mackenzie. She said I approved the final cost, even though looking at the timeline, I'm pretty sure those nuts were already on the car when I did so. I thought the extra cost was additional labor to remove the other nuts. I should have checked, but even if I had, they would have said the nuts were already installed. Then when I tried to explain where they made their error, they didn't want to listen at all. They didn't like me saying the "common sense" explanation, which would have been if two things are the same cost, offer the better thing to your customer. Duh. They knew I didn't have the key to the original locking nuts. They knew I was getting all new tires. All Makenzie had to do was have customer focus instead of having a "check the box" mentality. So now, I have a $100 set of lugs that I don't need. When I return to my original home dealer, they agreed to reimburse me for a new set of locking nuts, but now, I am still out $100, thanks to Makenzie. These guys could have come out being such heroes for me in my difficult situation, but now they are just mud to me. I can see from many other reviews, that their service department has a lot of both "overcharging" and "people" problems.

    Spitzer Volkswagen

    Spitzer Volkswagen

    (24 reviews)

    Absolutely blown away by my car buying experience here with Chase Raymond. From the first time that…read morehe sent me a personal text message to closing the deal there were so many times that he went above and beyond for us. For example, I had to wait for my bank to wire the funds and it took a couple more hours than I had planned. He went out and bought me lunch! He also brought his manager to give a detailed explanation of direct injection engines and the ticking sounds that they make. When it comes to service level, honesty and personability, Chase was second to none. I had quite a few hesitations about working with a dealership because of the stories other people told me, but after this experience with Chase and Spitzer I would do it all over again. Definitely planning on buying my next vehicle there.

    I took my Super Beetle in for service because the rear door latch needed adjustment to allow proper…read moreclosing and prevent unwanted opening. The gas filler door also needed adjustment because it would not open when the electric release was operated. When I arrived they told me there would a $184 diagnostic fee for each of these problems. I questioned their sincerity with this charge, but they stood firm. I left without having any service done. I will not pay $368 to find out exactly what I told them was wrong in the first place. The two latches needed adjustment. The electrical portion was working correctly. Instead of trying to accommodate a customer with minor problems, they attempted to exact as much money as they could for the necessary repairs.

    Byrider Amherst - car_dealers - Updated September 2026

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