Was easy to schedule an appointment. Dropped off vehicle the night before. It was serviced at the…read morescheduled time the next day. My husband had the same experience as I did. Highly recommend this dealership. They are much more efficient than the dealership I purchased my vehicle from.

Great experience with these guys! Purchased my GR 86 from these guys about a month ago! Kudos to…read moreJoe, Ali and the entire team! I highly recommend them!!! Five star service!!!!

Our salesman was Ross, FANTASTIC to work with along with the staff involved making it possible for…read morea smooth no pressure purchase. All were very personable, answered all of our questions. The experience was worth the 2 hour round trip to the dealership.

horrible service got quoted 4 to 5 hours to install a jeep tire carrier the installation said only…read more2 hours and they tried to quote me 700$ I ended up doing it myself in 3 with no power tools and one person. tech tried to explain how it bolts into the trunk guy had no idea what he was talking about bad customer service

Cannot thank Jake, Jason and Alice enough for their service and attentiveness to helping me get…read moreinto a new car after losing my old one due to old age/maintenance suddenly. They helped me sort down to the trim that compared to my old car and worked with me on making sure it was financially doable - never once putting any pressure on if I didn't do anything same day I would regret it. Their kindness has gone the mile and am looking forward to enjoying my new car.

Absolutely blown away by my car buying experience here with Chase Raymond. From the first time that…read morehe sent me a personal text message to closing the deal there were so many times that he went above and beyond for us. For example, I had to wait for my bank to wire the funds and it took a couple more hours than I had planned. He went out and bought me lunch! He also brought his manager to give a detailed explanation of direct injection engines and the ticking sounds that they make. When it comes to service level, honesty and personability, Chase was second to none. I had quite a few hesitations about working with a dealership because of the stories other people told me, but after this experience with Chase and Spitzer I would do it all over again. Definitely planning on buying my next vehicle there.

This car dealership is great. They are very friendly and it is family owned, so they can work with…read moreyou on the payments. I bought my Ford Explorer from them and was able to do buy here pay here financing through them. They have also offered me to trade in my vehicle for an upgrade with them since I am almost finished paying it off. I will definitely continue to work with them and purchase vehicles through them. I have also recommended my friends to use this car lot.

If anyone wants to buy a 2025 Chevy Equinox EV, please, step right up. It's the only way I'm…read moregetting rid of this hunk of crap I was convinced would be my "saving grace." "Ohhhh it'll be more economical," they said. "The extra money for the car payment will even out with what you save on gas," they said. Yeah. No. The only people who saved anything were my salesman and the dealership. I tried dealing with GM directly and they offered me... reward points. Reward. Points. For my dissatisfaction. Yay Every single person I've talked to in the car business since then has confirmed what I already knew deep down: I got hosed. They knew I was in a pinch, and they took full advantage of it. So if you want to take this shiny electric disappointment off my hands, let me know. I'll even throw in my leftover reward points.

Had my vehicle towed in after closing. Told them the issue. They insisted they had to perform a…read morefull diagnostic prior to the repair costing me and extra $200 on top of an already inflated bill. The individual at the service desk said I had the right to refuse and take the vehicle elsewhere, knowing full well the vehicle had been towed in and what that statement implied. This is not the first issue I have had with this dealership, but found myself at their mercy of which they took full advantage. The next closest dealership quoted considerably less, has talked me OUT of costly repairs on several occasions and has NEVER charged for diagnostics. Take your vehicle to the service dept at the Chevy dealership in Vermilion. Save your time and money, Avoid Spitzer.

I had a great experience working with Elijah. He was very…read moreknowledgeable, communicated clearly, and wasn't pushy. I would recommend him.

Another great experience at Great Lakes Honda West. While I didn't purchase one of my vehicles from…read moreHonda, I still choose to take it Great Lakes for all of my service needs. From the friendly greetings to the honest and straightforward diagnosis to the respectfulness of the customers time, it is always clear how this business has grown over the years. The service team is well equipped, skilled, and trusted with all our makes and models. A forever customer.