Go anywhere but ByRyder! For great customer service, and cars. Try Advantage Auto in Quakertown.

Whatever you do..... DO NOT buy a vehicle from these Predatory Lenders. They sell you POS cars. The past 5 years have been nothing short of a nightmare dealing with this lame company. I have had constant problems since the first week I bought it, yet they have the audacity to charge me almost 17,000 for a 2007 Chevy Trailblazer that's not even worth $4,000. My vehicle has never run smooth for one month in five long years. Their service department is good for nothing. They even lost both of my keys and will do nothing to replace them. I have spent hundreds of hours in their service department, as well as spending a lot of money with my own personal mechanic. They talked me into taking out a loan to fix my power steering, which I did, and the power steering didn't even last a week. This was probably the fourth one they put on. So I now have no power steering whatsoever. Byrider says they CARE, But in all reality all they care about is getting your money and doing absolutely nothing to help their customers that they prey on. This "company" is truly DESPICABLE. You have caused nothing but problems for me for 5 long years and I can't wait to pay this awful loan off and say F-U!!!! YOU SUCK read more

They will sell you a vehicle that doesn't survive the terms of your loan just to get you stuck into another one of their low quality, high mileage vehicles. 3 engines in 4 years and it's still not going to survive the terms of the loan and they couldn't care less. The GM Ashley does absolutely nothing to improve the customer experience and provided extremely poor customer service. She's just as predatory as the loans read more

DONT DO BUSINESSE WITH THIS PLACE. I had to because their whole thing is getting getting ppl who have no credit and no down payment Into a car. But they charge you in the end twice what the car is worth. I just got a car from them and found out that the car is only worth 10 or 12 grand but I'm getting charged over the 5 year loan over $20,000 dollars!!! Worst is I had the car only 3 weeks and the engine blew and have been waiting almost a month now to get it fixed, and they have offered no help to me whatsoever and they don't care that I have no ride to get to work. But they still expect the payments on time!!! This place preys on ppl who are in financial difficulties, gives them a car but charges you so much in the long run. It's not right what they do. read more

This place is a joke... I just got a Volkswagen Jetta from them about 6 mo ago and they are refusing to fix my ignition saying it isn't covered. The piece I need as told to me by the actual service manager will take a very long time to get as he has to order the same piece itself from Germany . Now Im stuck with a car and payments. They refuse to give me any kind of compensation and won't even help get it towed to them.. DON'T GO THERE. $410 a month for a vehicle I can't drive.. read more

horrible people I have covid and they are coming to get my car because I can not pay them one payment that is all I owe one payment and they are taking my car read more

This company is an absolute fraud. They had my friends car in for repairs more than he had it over the last 3 months!! And still he is expected to pay for it!! They are the rudest people you would ever want to deal with. Do not buy from this company ever! read more

DO NOT do business with this place. I have bank records to prove how shoddy their accounting department is (IE: debiting my bank account for $1847.00 instead of $184.70 like they were authorized to) This happened in June 2016 and when we called the accountant, she simply told us to not make another payment until November 2016 and to just consider our account as "pre-paid". ok. Fine.......except in July, that same accountant reported us to a credit agency as having missed a payment. Now our credit score has dropped over 100 points because of this. Calling the business did NOTHING to fix the situation. My credit is ruined and it is THEIR FAULT. read more

Wow. Went in to ask questions and 2 hours later I left with no new information than what I walked in looking for (which was how much and what cars they were selling) and than kept getting passed from one guy to the finance guy to the manager guy and by the end of it I just got so frustrated I left. This is a good place to go if you want to see what your breaking point is, and if you never reach it, then you got ripped off. read more

This place is an absolute Fraud !! My car been here for more than a week and every time they keep giving me the wrong information lying about giving me back my car !! I've been out of work for a week in a half and they're yet to at least take ownership for their actions!! not only that they're expecting there payment with me being out of work because of them !! This place is a total scam and the General manager and everyone in there make excuses for each other ! the rudeness is insane their customers satisfaction is at its lowest they don't prioritize the work they need to provide and the service manager Andre is a complete jerk !! Nick the new GM don't take ownership for the bad communication his team has !! They keep ordering the wrong parts and blaming it on the vendors !! Please don't finance from this place !! Stay away from this scam !! I wish I would of read reviews first ! read more

JD Byrider's got quite a reputation for being predatory and malicious, but that's not my complaint. I've bought two cars from the JD Byrider in Easton when I was in a pinch - I paid out the wazoo, was threatened with repossession when the debit card I had on file expired, and was in general treated like a second-class citizen, but you know what? I had a car that I liked, so it was okay by me. There's a very specific truck on their Emmaus lot that I'm interested in. It looks just like my truck, which is why I'm interested in it, but if it's got the same engine as my truck, I'm not interested, because it's known for having certain issues. Which is why I'm looking for a new truck. So I give them a call and ask what engine is in it. The salesguy laughed and said, "Do you know what we do here?" He asked me for my name, and I asked again - "Can you tell me what engine is in it?" He laughed again and said, "You're impossible, don't call here again." Apparently, "what you do here" is not sell cars. Sorry guys, you've lost the privilege of charging me $10,000 worth of interest on a $5,000 truck because your salesguy thinks it's hilarious that I'd like to buy a reliable vehicle. read more

WORST place EVER!! OMG never go there please! They are absolutely horrible! All of them!! They take advantage of those in need and the weak! And if your car is totalled they try to force you to get another car with them and pay ANOTHER deposit on top of what you paid already and basically start over! I wish i was wiser before i got myself in this bullshit... I never missed a payment, everything was always done on time and they can't work with me?? i hate JD Byrider! I hope you go out of business!! To add to my review... We paid off the car and they still screwed our credit by sending the report as derogatory even though my payments were always accurate and on time. read more

Run from this place!!!!!! Dealt with a guy named Jimmy and he is the rudest person I have ever encountered. Truly the stereotypical used car salesman. I called his boss Bruce Petty and explained my experience and told him that Jimmy told me "my attitude sucks". He did not care!!!! Actually, I asked the price and mileage of a car and he said he did not know. I called ahead, said I was on my way and would like the info, and he did not get it. It was his attitude that was poor. Their website is A TOTAL LIE! Went right across street to Lehigh Valley Certified Used Cars and got a 2011 Honda Accord EX in just under an hour and a half. Ask for Joshua, their finance team was curteous, honest, and provided me 3 different pay options. read more

I bought my car around May 28th 2021 and since I had it I have barley been able to drive it. I just got my car back less than 2 weeks ago and I had to take it back to service yet again. I communicated every time there has been an issue and they have not been able to take car of my car. They have bad attitudes and they soled me a lemon. I just want my money back and they refuse to work with me... I seen that they have been sued last year and well I'm about to take my chances because once again I won't be able to drive my car. Please do not waste your time or money with them! read more

So, in May my car was reposed because of an unforeseen situation. A few days later I went to look at a car here and made my purchase. A few months later I started looking around at other cars because I'd like a 4 door because I have kids. Only to find out that I was over charged by $10,000! This is appalling to me that a dealership that prides itself in helping people get credit and into a car would do this to unsuspecting customers. I also take responsibility because I should have looked up the value of the car before making my purchase. That will never happen again. read more

I give this place no rating!!! Worst place ever!! West Liberty PA stay away will rob you!!! Cars do not work, they stay in the shop more than with you and they still want paid!! read more

Lisa is great. She takes her time and explains everything. Love this place. Great service. And she knows her stuff.

If I could give this place zero stars I would. i'm still paying off the tags and registration and my car has been in for service twice already haven't even had it a month. When I'm driving and it rains my car will literally make it to three RPMs and completely stop short. I was driving on MacArthur Road in the rain and almost got rear ended by an SUV with my kids in the car. Took the car to service because after that the check engine light came on and he told me I got a bad batch of gas and said the codes were old. It happened yet again on MacArthur road at the intersection by White Castle and I almost got t boned making the turn. These people are disgusting. They are literally gambling with mine and my family's lives. I don't know how you can have a car in service twice and not fix the issue and then your response to me not wanting the car is " that's not how it works" You people should be ashamed of yourselves. read more

Went there for a vehicle in March and was surprised that they could even tell me what I was going to pay each month( $350.00) when I di not even see a car or was even offered to test drive one. You do not even get the chance to dicker on price, what a scam this company has going on. I would definitely not recommended doing business with them. They need to be turned in to the better business bureau. STAY AWAY!!! read more

JD Byrider in Easton is a 4 star. Go to that one. They pushed us into a car and lied about issues and tried to cover issues up. We brought back within 1st few days of having for them to say issues fixed and they didn't see any issues with what we felt and heard. Since then things are worse. The CNAC reps are rude and pushy and non compassionate. On my due date they were calling and harassing for a payment. I had told multiple other reps I had to close my card as my bank acct was hacked. They did not communicate to each other. So much more that I could say but trust me..DO NOT go here. read more

I bought my 2nd car off them. The first car I got was great. Owned it a total of 6 years and only put oil changes tires and struts on it. No other problems. Now they got me a 07 eclipse another great car with no trouble. Was happy with whole expirence. They gave me a better offer on my trade than anywhere else. They were very honest with me at the time of sale. I think most people they deal with do not understand what a car payment is. My wife got a eclipse 1 yr newer at vinart with a 11% interest rate and she got same payment as me. My interest is a higher rate but it's overall interest not a apr rate 21% regular is still lower than a apr at 11% so they didn't do me wrong. The only room I see for improvement is the service center. Takes too long too get a appt. otherwise I am happy dealing with them. Also my sales guy jimmy is cool. Every time I stop in he says hi and we end up talking for awhile. He's a nice guy. Also last time I bought a car they kept their promise. They did build my credit. read more

Yes, they helped me get a car. But nothing but problems since there. When they first went to see if I could get approved by the bank they said it would be about 10-15 minutes. I was there for 5 hours all together. The car I bought had an issue with the steering wheel that I notified the sales man about and he said that the part was ordered and was going to be fixed when I brought my car back to be clear coated on the top, and fix the scratch on the side the following week and it would take about two days. So I was driving the car home and realize there is no inspection sticker, that they did not even notify me that there was none. So add that to the list the service department is supposed to do to the car. So I got the car on Saturday the 11th and they told me to call on Monday the 13th and make an appointment, so I made an appointment for Saturday the 18th to drop it off thinking I will get the car back by Wednesday and Thursday because I work Monday-Friday and was trying to not go that many days without my car. So instead of dropping it off Saturday the 18th for my appointment I left work early Friday the 17th so I did not have to drive 45 minutes out of my way on Saturday. So I went on Friday just to drop it off instead of Saturday and Chris asks me what they are doing to the car?????? I am a 22 year old female who knows nothing about cars. So I said what I knew that it needed to be inspected, steering wheel knuckle needs to be replaced, clear coat on the top, and scratch on the side. And he said you know its going to be a few days I said yea I expected back like Wednesday of next week. That gives them Saturday, Monday, Tuesday, and Wednesday. I was even giving them more time than the sales man told me. And he said more like next week Monday sometime because there is 8 cars in the body shop now. I said ok so can I get it inspected at least and he said it wont pass the inspection with the steering wheel and he couldn't order the part to Monday???????? the sales man told me he ordered the part already. He told me to give him till late this week and call back. I called back this morning to see if I could make an appointment for later this week and if he ordered the part that was supposed to be ordered 10 days ago and I called three times to the service department with no answer. So I have had this car 10 days now past the inspection window that is ILLEGALLLLLL!!!!! At this point I just want to give the car back......so where can I contact someone to give the worst purchase I ever made back. read more

Since the day I purchased this Vehicle I had doubts, but my wife wanted it cause it was a nice size for our family, I ask about the brakes cause when I test drove it, it was making a sticking squeaking sound, they told me it was brand new breaks and it just need to be worn in. Ok, so I'm June I'm having problems coming to a complete stop so I brought it in to have it looked at and come to find out it needed a new part to the brakes, they ended up putting it under warranty with no deductible charge for me cause i wasn't of course at fault for the problem. Now where in July and I ended up stranded with my wife and kids cause of a dead battery with coroction on the battery, I had to get road side assistance take me to Wal-Mart to purchase a new battery, the Mechanic ask me how long did i have the car for, I told him since March of 2017 he kind of laughed at the fact that I'm making payments on a used car that a battery went dead in a matter of 5 months. I was embarrassed, humiliated in front of my family. I call to see if what I paid which was $64.00 to be out towards my next car payment and they told me no. I'm sorry but I wil never recommend anyone to JD Byrider ever. This vehicle is not worth 11,000.00 if I have one more problem with this car within the next two months that shouldn't be happening I will return the car back to JD Byrider. read more