Jan was efficient & friendly while taking equipment measurements for my new HVAC system to be…read moreinstalled in a few days. He answered my questions & provided insight & details that were much appreciated.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Great people Honest…read moreGreat service Quick Will use them again and already refer them to neighbors Hard to find a great company like this.

My elderly mother has a service contract with them. Her 4th floor condo is 89° and was told at…read more10:30 am yesterday that someone would be out that day for diagnostics. We waited for 11 hours, then called and we're told that despite partnering with FHFurr, they were short-handed and someone would be out for the first appt 8-9 am today. It's noon, there's a dangerous heat advisory especially for a 93 yr old, and we haven't heard anything

Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

I called this company when my HVAC system started acting up. Wilmer came out to inspect everything…read moreand was incredibly honest and professional. Instead of trying to sell me unnecessary repairs or services, he explained that my system didn't actually need anything at the time. He took the time to educate me on proper filter maintenance and shared several tips to help my HVAC system run more efficiently and extend its lifespan. I really appreciated his honesty, knowledge, and willingness to help without any pressure. It's refreshing to find a company that values integrity over making a quick sale. I will absolutely be calling Wilmer again for any future HVAC needs, and I highly recommend his services!

I contacted Superior Air Heating & Cooling to replace the central air conditioner and furnace in my…read morehome. It was easy to schedule and estimate and Wilmer showed up on time. The price was competitive, and Wilmer patiently answered all our questions. Wilmer and his crew arrived on time for the installation, finished on the same day, and patiently explained how to use the new thermostat. I don't know enough about HVAC to judge the workmanship, but the AC has been working properly for the past month, and I don't expect any future problems. I had two small follow-ups and Wilmer responded promptly both times, even though we had already paid. There really were no problems and, based on my experience, I would say that anyone who needs a new HVAC system should consider Superior Air.

Ashburn HVAC also goes by the name, Snell HVAC. Same company…read more They did an HVAC inspection on a condo I manage in Fairfax. They were very professional- pleasant and efficient on the phone, they came on time, did excellent work, and charged a reasonable price.

The worse service in Northern Virginia. Never returned calls when I asked for a manager. Do NOT use…read morethem

Alex came the same day we called to fix our AC in this terrible heat. Turned out the drain pipe…read morewas clogged. He fixed it in an hour!! We are so relieved. Very honest, very knowledgable, excellent service, fair price. Will recommend them to others. Thank you Alex and company!

Warranty blower replacement (7/2/26) under Carrier -- invoice doesn't add up, and no response after…read more5 attempts. Received an $814 invoice for a warranty part replacement (Carrier blower motor) completed July 2, 2026, with no itemization of charges. The part should have been covered under warranty, and the repair itself took about 20 minutes. Even generously estimating a $150 service call plus $150/hr labor across the diagnostic and return visits, I can only account for roughly $450 of the $814 charged. I've asked twice by email and twice by phone over the past 3-4 weeks (including calls from my wife) for an itemized breakdown, and received no response at all -- not even an acknowledgment. I'm not disputing paying a fair price for the work done; I just want to understand what I'm being charged for before I pay it because I believe there is an error with being charged for the part. Would gladly update this review if they'd simply respond.

Quick repair, was able to come in during the holidays, even though it was same say and I had to pay…read morea bit more it was worth it.

FH Furr's biggest problem is not their technicians--it's their management's complete lack of…read morefollow-through. I'm attaching the emails I sent to FH Furr regarding the second incident. They are exactly what was sent, with my email address, phone number, and home address redacted. The first issue with my new HVAC system required 4-5 service visits over multiple days before it was resolved. After the issue was resolved, I repeatedly asked about FH Furr's advertised $500 No Frustration Guarantee. I never received a callback or any type of explanation--they simply ignored it. The second incident was even more frustrating. After my service request had already been pending for over 24 hours, my appointment was pushed back another five days during a heat wave because a specific technician was apparently needed. I called back to ask if another technician could be sent sooner because waiting five more days was not acceptable with 95+ degree temperatures and the upstairs reaching around 80 degrees with two young kids. At the same time, I asked that a manager contact me to discuss my concerns with how the situation had been handled up to that point. I was repeatedly told someone would call me back (twice by phone and once through a technician), but nobody ever did. I followed up with two detailed emails to document the issue and give FH Furr the opportunity to handle it, including asking again about the $500 No Frustration Guarantee. Those have also gone unanswered. If you end up with an issue requiring anything beyond dispatching a technician, don't expect management to follow through. At this point, their $500 No Frustration Guarantee feels more like a sales promise they have no intention of honoring. Every technician who came to my home was professional and did everything they could to help. They are not the reason for this review. This review is entirely about FH Furr's management and customer service. I will only be contacting them for future HVAC repairs while the warranty on their installation remains active--and only because I have little choice.

This is my second time using BlueStar and I have nothing but amazing things to say about them. The…read morefirst time they fixed my furnace which had build up on a sensor which was an easy fix. John came out and was very straight forward and up front with everything he did. He explained the issue to me, how he would fix it, and even provided some recommendations I may want to do in the future. My second time I used Bluestar was on a Sunday and they are closed on Sunday's. I did not realize this at first and left them a voicemail in the morning. Realizing they were closed I called another company who would have charged me more than Bluestar to come out later that afternoon to look at the problem which was that my Nest Thermostat was giving an E73 error code meaning it was not getting power. To my surprise I received a call from John at Bluestar that afternoon prior to the other HVAC company coming out. I discussed my thermostat issue not getting power with John and he suggested several troubleshooting fixes I could try over the phone. After eliminating several causes of what the problem may be John suggested holding down the front panel cover switch to the unit to see if a power light was coming on. In doing this I noticed sometimes the light would come on and sometimes it would not. There seemed to be a loose connection in the a wire that was causing the switch not to supply power. After playing with the switch for a few minutes I got the power to stay on and the problem was fixed. John solved my problem and saved me a good deal of money as I canceled my appointment with the other HVAC company. John took over 20 minutes talking to me on the phone going above an beyond to help me solve my AC issue on the day the company is closed. I would highly recommend BluStar to anyone and will use them for all my future HVAC needs.

My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.

Meade's went above and beyond for us when our AC went out. The owner was in contact with us letting…read moreus know that they would get to our home before the end of the business day. Their technician, Mason, showed up an hour earlier than he said he would. He knew what the problem was just by me describing the noise the unit was making. He had it fixed within an hour walking me through what was broken and how he was going to fix it. He also gave a great deal of information of proactive maintenance of the HVAC system. He was kind and professional. Overall great experience with this company, I would highly recommend.

Meade are always very polite and responsive. I'm so glad to have them available to us as you get an…read moreactual human on the phone and a local one, rather than someone in a far away call center. We had them here today to check out a noise from our air handler and found out an animal had gotten in and been pretty much pulverized. Mason was a huge help in dealing with the issue and providing advice around a couple other areas of a concern related to our unit. I am truly grateful for his help in the responsiveness of the Meade team! We will be using them for a long time. I highly recommend them!

Manassas Ice & Fuel Co…read more Gasoline, Kerosene, Diesel, Heating Oil and Ice. If you're looking to buy in volume, this is your place. Their gasoline prices are not really competive but they are the only gas station in Old Town Manassas. They also sell bulk ice.

Griffith"s service guys are top-notch. Have used then for years. Highly recommend them…read moreBUT check out their heating oil price BEFORE you have them deliver. They just charged me $3.39 a gallon; a FULL DOLLAR PER GALLON above the market price and what their competitors are now charging and above what even they are charging new customers. On a 182 gal delivery that is a $619.71 prices verses what their competitors would have charged me, $418.60. You do the math!