I loved having my hair done with Elizabeth. From the moment I messaged her regarding pricing and…read morestyles, I felt in competent hands. She put in my extensions and made sure that they were styled seamlessly with my real hair. I felt she was confident and calm and we had good conversation about the royal wedding and eyelashes with Jill. The whole process was relatively quick, too. Absolutely would recommend. Thank you for helping me feel so beautiful for my wedding!

I can not believe what an awful experience I just had over a face mask! I pulled mine away from my…read moreface for a second to breath and some loud mouth woman , yells at me she getting me another mask! I have a mask , thank you, but if I can't pull it away from my face to breath for a minute I am not going stay. No hard feeling pretty simple. Lots and lots of other wonderful salons!! This lady continued her loud mouth and called me crazy!! Really wow??!! I know the rules of face mask ! I had my hair, nails shopping exact with absolutely no issue!! I don't appreciate being bullied !! I went for a foil not to be harassed about a face mask !! I hope this big mouthy, bossy woman feels high and mighty!! While you run your business into the ground!! Which by the way I had on and no one was in the salon but me. Very very unprofessional to chase someone out your door. I think she is the crazy one!! I feel bad for the girl that was going to do my hair , that missed out on a very good tip! Cause I tip well considering these very trying times!!!! Next!!!!!

I had an appointment today with Bryanna and this was my first time at the Wax Room! I came in for a…read moreBrazilian wax, eyelash lift & tint, and brow wax. The salon is very cute! Comfortable couches and the decor is very pretty and makes it feel warm and comfortable. The room was clean and sanitized and the table was quite comfortable. Bryanna was very friendly and she did a great job all around! I've had my lashes lifted and tinted before a few years ago but they didn't look this good!! I LOVE my lashes! Bryanna took her time and was very thorough and the prices are extremely reasonable! I also love the online booking option and I appreciate the reminder texts! I will definitely be going back to Bryanna for my waxing and lashes!!

I was a little scared for my appointment since there aren't too many reviews, but I had a great…read moreexperience. This place is clean and cute. I got a Brazilian and it was a lot quicker than I expected and less painful as well. Definitely recommend this place for waxes if you are from around this area.

I had a lovely experience with April. She is a pro. I am an event kind customer, but she totally…read moreunderstood what I was looking for. The experience was lovely and relaxing. I left feeling beautiful. Thank you!

I have come to love this place. The aestheticians are trained, pros, artists really. I am an older…read moreperson, a bit nervous about treatments close to my eyes, but their expertise and kindness are so special. I left feeling relaxed and beautiful. Thank you Jas, and all of the people who make this such an amazing place.

Went here for the first time today for a walk-in gel manicure with a friend. We were seated right…read moreaway. The tools seemed to be clean, and the woman used a new file and buffer on my nails. After the manicure, she even gave me the file and buffer she used to keep! This reassures me that you are getting a new file every time. I'm pleased overall with my nails - and for $25 to boot. I'll definitely be back. The only thing I didn't like was that the man who works there keeps his AirPods in while working and didn't seem to be listening to my friend while she got her acrylics done.

The girl filed the surface of my nails so much my nails can bend and are normally very strong. I…read morealso got charged $20 for a very simple nail design. Most places charge $10 for elaborate designs. The also charge everything separately so the price chart is deceiving and they don't disclose it until it's time to pay. Not even a week later and I have to go somewhere else to get a dip because they only offer gel. Will never go again!!

Love Colleen!!!! I get a Brazilian and she's so nice and attentive and makes me feel safe. We talk…read moreabout all kinds of things and it makes the experience a lot more pleasant. It's quiet and peaceful in there so it's definitely up to you and how well you get along with your specialist.

Bright, fluorescent ceiling lights (with dead bugs inside -- eww), loud, piped in music with…read moreconstant ads for their products and services. Not the calm, relaxing spa-like vibe I want when getting a bikini wax! On the plus, it was my first visit, and I got a complimentary bikini wax. I will definitely not be a repeat customer.

Came here for mani-pedis with my mom and sister ahead of a wedding. They were able to get us all in…read moreat the same time and had plenty of times available day-of. Prices were the best I've seen in all of Massachusetts. We were all very pleased with the outcome of our nails. My sister and I got full set of acrylics which looked very natural and exactly like the picture I showed them. My acrylics lasted 3+ weeks (usually only last ~1.5-2 weeks for me). My mom got gel and it lasted her longer than average as well. Service was very good. Watched a holiday movie on the TVs. Highly recommend and would return!

Price Transparency. I went in for a pedicure and they showed me the price list. I select a price…read moreand when I went to pay it was $20 higher than the price for the pedicure I chose. When I questioned it I was told it's because I got gel. If the price for the pedicure did not include gel nail polish that should have been disclosed. An extra $20 for gel nail polish sounds absurd to me. This salon also offers 5% if you pay in cash. However, I have to remind them of their own policy every time. If you don't remind them, even though you are paying in cash you won't get the discount. They always quote the higher price. That's very dishonest I won't be going back.

Kasia is the best. I primarily go to her for waxing services and she does a phenomenal job at that…read more Occasionally I go in for facials as well. Kasia is professional, efficient, reasonably priced, but most importantly she is one of the kindest people I've ever met. She truly cares about her customers, and I count her among my friends.

I went for a microdermasion facial. I have had other facials before but have never tried…read moremicrodermasion. She also included extractions which hurt but I didn't mind as all my blackheads were gone. I hate paying money for a facial and seeing no difference. She also threw in a brow tint for free to let me try it out.

What a wonderful experience! Highly recommend it! I have been to a few salons from Methuen,…read moreLawrence and Haverhill and this one by far has exceeded my expectations. I walked in and immediately was greeted and taken care of! Lisa is an exceptional hair stylist and would be returning and spreading the word. Very attentive and friendly, felt at ease the entire time. She listen to what I wanted and delivered, truly appreciative! Was asked if I wanted a complimentary reflexology while my hair dye took place and what a lovely crew, Rebecca was very professional and explained the benefits of reflexology. Make your way to this hair salon and check it out, you wont regret it! I did and I'm super happy about =)!

Great salon, newly remodeled and beautiful, just off 495 exit 49 in Haverhill. The owner Eleni, is…read moresuper friendly, and my hairstylist Jen has been giving me great haircuts for several years now! I wouldn't go to anyone else!

I booked an appt for a haircut for after I got out of work for Saturday at 1:30 pm, immediately I…read moregot a confirmation about my booking. Then 3 hours later, I get an email stating my appointment has been rescheduled for same day at 11 am. I tried to call the salon to figure out why the change occurred, and there was no answer. The voicemail said a text was better and you'd receive a quicker response, so I did that. But, no response. A little while later, I tried calling again and there was still no answer, so I left a voicemail this time and followed up on my text message. Still no response. I even called a third time, but to no avail. I figured I would still show up to my appointment at the originally scheduled 1:30 time, since they're open 9-5. When I arrived, the door was locked and no one was inside. I called again but obviously no one answered the phone. I even checked all social media platforms to see if possibly they closed for personal reasons or anything stating why no one was answering my call and no one was in the salon. Needless to say, there was no information provided on what was going on. I just wanted a simple, quick trim and was excited to try this place out since I just moved to the area and needed a new salon, and the reviews were great. But after this experience, I can't understand why or what happened. I will not be coming back here, I'm so disappointed.

Jessica was my hairstylist. I was in town for my son's wedding. I was a new client. She listened to…read moremy needs and my hair came out beautiful not overly done.

DELICIOUS! Heather does such magic with my hair at an…read moreexceptional price! I love my hair each and every time! The cut is fantastic, the color is delicious! I can't say enough wonderful things about the service!

Heather is AMAZING! She is a pro at cuts and color, I have seen her for years now, moved to CA and…read moremoved back and an back to her again!