925 Partners is the best agency , hands DOWN! My husband and I been using them for about 2-3 years…read morefor trucking commercial insurance. Our agent Thomas S & his team ( Lacey , John & Megan ) are so professional. They are always one call away whenever we need them. And their insurance rates are extremely affordable. We've been recommending them to all of our friends! If you're reading this, give them a call you won't be disappointed! Thanks Tom & Lacey for all your help!

This agency helped me and my trucking business get started with affordable insurance. I appreciate…read moreJohn Wallace knew all the insurance requirements and didnt sell me more than i needed. His people are helping me on my personal insurance too. thanks

If you need an insurance agent that cares and KNOWS the insurance business inside and out, as well…read moreas relative legislation, Cam is the one to go to! He is so genuine and ready to help, even with questions for friends living in other states that need to make changes because of a death in the family! Thank you, Cam, for all your great advice and taking the time to educate your customers!

I have been doing business with Cam Anderson for nearly 40 years. I trust his knowledge and rely…read moreextensively on his wisdom regarding all things insurance. At heart, he is a teacher who loves to explain and help others understand the legalese and minute details of insurance policies, and of what he believes is best for his clients. He has been the most excellent of agents I have ever dealt with, and that has been quite a few, being in my mid seventies. I consider him a highly appreciated, reliable and trustworthy friend who will only give the advice that he applies to his self and beloved family. Most sincerely, Lance Rossier

WARNING to all families with elderly loved ones!  Erwin Insurance and Robert Erwin have been taking…read moreadvantage of my father for years.  Targeting my father as a senior citizen for extremely high and deceptive insurance prices, exploiting my father by conducting unnecessary policy changes, which is illegal and prohibited by the State of Florida and federal laws.  My father, who is now considered a senior citizen, served as a New York Police Officer during 911 and worked for the city of New York as an MTA (Metropolitan Transportation Authority) bus driver with a clean and perfect record throughout this tenure.  When I took over his finances, I realized he was paying triple what he should be paying for someone with a clean record, and furthermore, someone who is retired and resides at home peacefully. Absolute scammers who prey on senior citizens!

I never write reviews so this says a lot!! Tonya Harris is an angel. I spent hours calling…read moredifferent car insurance companies and kept getting high down payments and monthly payments that I knew I couldn't afford. I felt discouraged and almost gave up but I tried calling one more place Erwin insurance agency and Tonya answered, from the very beginning she was calm and assured me she could get me something I could afford and she definitely did that! I have never paid so little for amazing car insurance and to top it off I've never had better costumer service. She is a pleasure to work with to say the least. Tonya even drove me to the dealership to get my new car because I didn't have a ride..this woman is such a blessing! I honestly feel like she has my back

Kathy will pretend to care as well as her number of assistants, Katie in particular. However, they…read morerecommended her friend's 'company' for my glass claim, who not only put in the wrong glass for my car but broke my rear view mirror assembly, which was very expensive due to the camera and sensors required for my luxury car. This doesn't even include all the mistakes they made because the glass did not fit my car, which was proven when I took a picture of the part number and called the glass company. They not only refused to replace the mirror or the glass, but the owner called and screamed, swore and insulted me then proceeded to say 'I don't care about you or your car, find someone else to fix it' then said they would just call Kathy (on their speed dial) and have her cancel it. Needless to say, I'm stuck with covering the $1165 for replacing the mirror and had to do a new claim for the glass replacement. I got a new agent and had to start all over again - all the while my windshield is leaking water from the horrible job T&C Auto Glass did as I listen to the alerts from my car from the lack of calibration for the sensors and camera because the glass does not match up so it could not be sealed. She could have fixed this by calling and reporting her friends but chose not to so I'm still dealing with this over a month later. Be careful who you trust.

Kieran helped us so well!!! we got everything we need, and it was super simple, so glad to get…read morecovered and not have to think about it anymore.

We recently had a new roof installed on our house. Jenna was very helpful with the required State…read moreFarm paperwork and completed everything in a timely manner! Thank You!

The best in the business. Brandi is amazing to deal with. Always eager to help anytime even on…read moreweekends when she checks her emails and replies right back.

This is the most wonderful insurance brokerage and Agency in all of Jacksonville. Any compasses…read moremarvelously talented and professional courteous personnel who know their stuff. They can do anything and they can do it quickly and they are very helpful the rates are fantastic they cannot be beat. They are the best people in town to get insurance from for your home or your auto and they have great connections and can secure any kind of insurance you need fast and inexpensively. I had the pleasure of working with one of the agents there a lead agent Nital Patel. She assessed by problem quickly figured out exactly what my needs were tale of the policy through a great deal of work without a single complaint and came up with a fantastic rate to solve my problem perfectly. Everyone at the agency is like that they are all wonderful people I recommend them highly and without reservation

Once upon a time I worked with Paul Lalonde, the agent, in Jacksonville, FL at an insurance…read morecompany. He left the company and went to become an agent. Working in insurance I know that you have a few choices when it comes to obtaining insurance: through an agency (such as Indi Financial) or direct (through a website). Outside of being on my parents' policies as a teenager, I'd always had direct insurance. When I was looking for a cheaper rate a coworker suggested going to Paul to see what he could do. I actually ended up staying with the company I already had (Travelers) but switched my policy over to Paul's care. I had an accident and it was really nice dealing with someone like Paul (think of the agent as a mediator between you and an insurance company). He really wants the best for his customers and it was really nice having someone explain the stuff I didn't know (I may work in insurance but claims is not my forte). When the time came Paul helped me switch my insurance to a new carrier in a nice smooth transition and helped me save money. He's no longer my agent because I moved to Texas but really recommend him. He's very knowledgable and very friendly and you can trust him with your insurance needs and questions.

Diane is extremely rude and Renee gives you a really hard time if you want a refund on something…read morethat she should automatically provide if you are cancelling. Norka insurance is 100 times better and I recommend you go with them.

Just got my business insurance sorted with A&B Insurance, and I couldn't be happier! Carlos was…read moreamazing--super helpful and made the whole process a breeze. Highly recommend! #BusinessInsurance #TopNotchService

So, I have had no issues with the insurance itself. Yet. I have been with State Farm for almost a…read moreyear for auto insurance, and they are cheaper than all the others. I have not filed a claim yet, so I can't speak to that. However, I have had nothing but issues with the Kim Lego agency, both personally and professionally. Personally, when I signed up for auto insurance, Raquel Gonzalez helped me. Raquel said she was going to "bundle my insurance" to save me money but did not explain it. I ended up with auto, renters, and life insurance that I did not need. I canceled the rest as soon as I realized what she had done and only kept the auto insurance I had requested. I was confused because a third party kept calling me to get my health info, and I did not know why. So, selling extra products is unethical, but I let it go. Professionally, I have had my 02-15 life, health, and annuity insurance license for almost a year, and I applied to the Kim Lego agency just to see how different agencies operated. Maybe I would find something I liked better than where I am at. Who knows? I had a screening interview with someone named Kristina Leonard ( who is not mentioned on the "team page" of the agency website). When I asked who she was and how she was affiliated with Kim Lego Agency, she sounded offended and replied that she was "Kim's executive assistant." She rudely asked me why I wanted to work there, how much I wanted to make annually, and if I could commit to a 9-5 schedule. That's it. I answered her questions, although when I told her, that salary depends on how the salary/commission structure works, but I would like to make as much as possible, she rudely snapped, "What? You can't give me a number of how much you want to make each year?" She was 6 minutes late for a 15-minute phone screen that lasted less than two minutes, and I was not allowed to ask any questions. The next day I received a generic email about how "we have chosen to go forward with other candidates." I am not sure why I was rejected when having my license already puts me ahead of a lot of candidates. I believe Kristina simply did not like me because I asked who she was and tried to ask questions about the position during her phone screen. She was rude, short, and not pleasant at all. After reading some of these reviews, I see that no one else seems to have met Kim Lego. Is she even real? The bottom line is to go with State Farm but pick a different agency.

Switched from another agent to this one. Overall great service from Kim's team. Haven't spoken to…read moreKim personally.