I have been trying to schedule an appointment since May. After meeting John, my wife and I were…read moreimpressed by his professionalism and knowledge. He was kind and thorough. John made a commitment to assess our electrical needs and did so. The first week of May, I called and spoke to Sue. She advised she would follow up with dates and times. By the end of May, I had not heard back - I called Sue and was told that John is very busy and my info is on her desk. A few weeks later I called as I had time off of work. Once again, Sue reminded me my information as on her desk and she would call me back after she checks his availability. After two months of not being called, I have moved on from trying to schedule with them. There was no apology or explanation. There was no estimated wait time. There was a sterile, we are busy and will get to you when we can. I called around locally to on other small businesses that did provide that. I'm not sure where the disconnect was with JM but it was a turn off. Sadly, as I have heard wonderful things about John.

One of the very few professional companies out there. We have had multiple jobs done, both for our…read morehome and our business, being extremely happy every time. The work is extremely professional, the workers are highly knowledgeable and they get the stuff done quick. Dan & Shari Forst Canine case squad

I called last week with general questions regarding my breaker panel. The Owner was very…read moreprofessional and courteous. His first question was how old the panel was, when answered I was met with, immediately, you need to change the panel - "a panel is like a roof, it needs to be changed every 20-30 years, even without issues". This seemed odd. I reached out to contractors I know and they had never heard that, but the internet has... so that's divided. The Owner, once again, was polite and friendly. He offered to fit me in for an inspection that he would personally do. This turned into him later sending a technician instead, but the inspection was still being done. The technician came out, checked the panel and then advised my wife who was home and was the point of contact. I specifically told the Owner as well as the technician, my wife would be the contact. The technician didn't even leave my drive way. Was literally sitting in it when he called me to follow up. I asked if he spoke to my wife. He said he did. I asked why he needed to call me. "To follow up" . But you spoke to my wife. "Yes". Then why are we speaking? He had no answer. I was put off by the fact he felt it necessary to speak to me as if my wife didn't get it. The technician basically told me everything that my wife already advised me of when she called quickly to let me know they wanted $6000 to replace my panel but couldn't tell her why. So I asked why. The answer - it's old. There is no danger, nothing imminent, the fuses look okay but it's old. When I said that seems illogical if it works, I was told I may not be aware that power isn't going to the house and lights might not work. I only live there, I think I would know if lights didn't work. But whatever. The technician also asked if he could follow up in a few days. Of course you can but why ask? "Because some customers feel that we harass them". Oof. That's awkward. They also have payment plans available, included in the quote should you move forward with the project. I immediately called for a second and third opinion. Both second and third reported my panel was in excellent condition and besides one fuse, didn't need to be replaced. They also quoted a project like that $3k less if not more but didn't have actual. I also didn't want to waste their time getting one considering I wasn't doing the work. Very nice company, but not for the work I need.

So happy to have had this experience with TMO Particularly Mark…read more Just when I'd about given up all hope to find a honest contractor no matter their field. I reluctantly had to admit defeat and contact a professional. TMO plumbing, heating & electric changed my view on what it could be and should be! 1-PROMPT return call. From a knowledgeable professional. 2-APPOINTMENT set for estimate if your ready right then. 3-Courtesy call to confirm appointment. 4-Not only on time but a bit early and no pressure with that. 5-Very fair pricing and stays true to his word on that ! 6-In some lucky probably rare cases done on site. 7-Excellent +Clean work. Very satisfied customer

I live in Beacon, NY. I had a bathroom faucet that was dripping badly and I was unable to turn the…read morewater off. Mark was wonderful. He came the same day, did an expert job of replacing the faucet and the cost was very reasonable. Mark was a pleasure to deal with and I highly recommend Mark and TMO. I intend to use TMO for all of my plumbing problems in the future. Job Well Done Mark!!!I

John is very quick to work and responsible on his price…read more I got a few quotes for my ev charger and honestly just need to put in a 240 volt for the garage. His quote is a lot more reasonable than any quote I can get on thumbtack or all those app out there. So far my installation is working perfectly for my Tesla. The home charger is honestly for the look and convenience. You can easily hook on yourself as long as you have the correct socket. Texting isn't a great thing to work with John. Just get on the phone and tell him what you need. He will be get it done ASAP. I finalize what I need in the morning and got what I need before noon. Looking forward in working with him on my other projects. Beside ev charger, he does all kind of electric work including know my current house. He repaired our cottage electric from a tree falling and everything is label nicely. His truck is pack with all kind of tool and fully stacked. Great neighborhood electrician to be on my contact list.

Very satisfied with their work and pricing... john was the perfect gentlemen....read more

We needed a last-minute prep job done before another scheduled contractor was to start a big…read moreproject at our house. Not only was Tri Cat able to accommodate on short-notice (two days before Thanksgiving), but Troy showed up at 7:45am for an 8:00 appointment. I'm not used to contractors showing up on time, nevermind early. He worked quickly and explained exactly what he was doing and why. The end result is electrical art. I'm not an electrician, but I've done a little wiring and I've definitely seen bad/messy work from the previous house owner. This is neat, organized and 100% pro work. They charged an honest and fair price for high quality work. We'll absolutely use TriCat for future projects.

I called Tri-Cat Electric for service for my portable generator. The responded with a prompt…read morereyurn call and a date for service was confirmed. The technician, Dominic, was prompt, courteous and expert. He diagnosedd the issue and expalined the needed repairs. He took the generator to his shop and did the repairs in a quick and complete manner. Whenhe returned the generator he made certain that I understood the repairs and started the machine for my approval. The cost of the repairs was veru reasonable. I fully appreciate the work of Tri-Cat and recommend their services for those with electric or generator issues.

Despite the failure in communication from dispatch and not informing me of any complications on…read moretheir end, the tech who did arrive and assisted with my requirements was very thorough, knowledgeable, and courteous. I would highly recommend Louie Tobi for his professionalism and capabilities.

Amazing people and service. I have been offered free advice and solid fixes ever since I moved into…read moremy new home.

We've been using Matt (and Jack) for well over a year now and would hands down recommend them to…read moreanyone. Since we moved in this house, I'm always looking to fix, remove or upgrade something electrical and have used Gold Standard Electric three times now and have always been happy with the work and especially the responsiveness. If and when there was an issue with a part or something of that matter, they have immediately addressed it and swapped out our GFCI for a new one. Their work has always passed inspections and they always do a professional job.

Best electrical service we've had for all of our renovation projects. Highly recommended!read more

Exceptional service oton is a true tradesman. Honest and fair you will not be disappointedread more

If you're looking for a honest and knowledgeable plumber who actually cares and is not looking to…read moreget rich off of you? You cannot do better than this!