Great service, follow up and execution. Highly recommend for appliance repairs. Been this path…read morebefore and this has been the best experience in the city. Special mention to Richard, Mila and Sully - Good job guys!

Great service! The technician cleaned my dryer and replaced the belt, drum wheels, and start…read morebutton. He was professional, knowledgeable, and did a great job. The dryer is running smoothly and working perfectly now. Very happy with the service and would definitely recommend!

I was so impressed with the speed and professionalism that Frank from JR REFRIGERATION showed. He…read moreexplained what was wrong and what needed to be done. Most specifically I appreciated how accommodating they were with my time restraints. Price was also reasonable.

Called yesterday for an appointment to fix my leaking refrigerator. Frank came by today and…read moreimmediately diagnosed the problem and began work to resolve it. We were also having an issue with our ice maker; he did some work on it and said if what he did doesn't fix it, we would need to replace it. This was honest - he could have told me it needed to be replaced and I wouldn't know any better. He was very informative and detailed in his explanation of the issue. I would definitely recommend JR Refrigeration to fix any issues with appliances.

Reading the great reviews, it's hard to reconcile them with my experience. Maybe this change in…read moreservice quality is recent? Or perhaps my experience is just an outlier? In any case, this was absolutely one of the worst customer service experiences I have ever had. Vinnie never turned up on time (promised to come by between 3-5, turned up at 6:30 or later, twice) , no update to say he was going to be late, did not fix the problem and left it in a half baked state. After repeated attempts to contact him I sent a text asking him to give me the part number that needed to be replaced so I would get someone else to finish the job since I had visitors staying with us and needed the DW fixed asap. . At that, he called back to say he was not feeling well (I told him to take care of himself and his family , just tell me the part number!) and insisted that he would complete the repair free of charge and refund money already paid, and if he was not well he would get someone else to come by and finish the job, and promised to call back with an update the next day - no update as of day 2. Waiting to see how this ends. But, as of now, my recommendation is to stay as far away as possible, Servue is not worth the aggravation. Update: he called (after I texted) to make an appointment for next day between 10-12. Next day he called at 11:30 to say he is running late, new ETA around 1. Did not work for me, but, looking at silver linings, at least he called! Saga continues...

They came out and fixed my dishwasher with ease. Efficient, honest and timely! Highly recommend.read more

This is a scam company. They order spare parts and, after replacing them, return the old part to…read morethe customer in order to get a refund. BEWARE OF SCAMMERS

Honest and reliable company. Alex was able to resolve problem with my Thermador oven for half the…read moreprice that the Thermador repairman was unable to fix. Highly recommend.

Whatever you do do not EVER EVER use this company have more ways out of not paying for any repairs…read more I signed up for a 5 year contract paid up front amd so far I put in two claims and they paid or fixed ether one. They are a SCAM

My usual handyman and repair was out sick so I looked online for other repair shops for my tenants…read morefridge issues. You have to book online for a $125 diagnostic fee (upfront deposit). I actually called him the day before to tell him about my tenant situation and what they reported regarding freezer condensation leakage into the fridge. The day of the repair I get a call and final bill of $250. I was never informed of any additional work or follow up cost before the work was done. Isn't that common sense? What if the repair cost was $500 or $1,000? They will just do the work without owner approval? I pressed him on this a bit (with phone receipts) asking for an itemized split between labor and parts. He said no parts just labor and I confirmed he wasn't even there for an hour. I'm not going to sit here and say $250 is a fair price or not. It's the lack of transparency and communication that left a sour taste in my mouth. Take your money elsewhere.

Amazing and fast service ! He fixed my fridge in under 1 hour! He was also very professional !read more

Ola was patient with me as I tried to understand his offering. He came to the house, diagnosed the…read moreproblem and we were able to get the fridge back up and running the next day. Would recommend any day as the first call to make.

Prompt, Courteous and Professional service in repairing my GE washer- Thank You very muchread more

Very courteous and knowledgeable repairman job well done. I am very impressed and happy with the…read morejob that was performed and completed. Will recommend this repair company for my friends and family.

Vitaly from Fixity came by today, and I was so impressed I had to leave a review. He was kind,…read morefriendly, professional, and incredibly easy to speak with. He took the time to explain exactly what the problem was, answered my questions, and fixed it on the spot without making a mess. I've had technicians in the past who were short, didn't explain much, or seemed like they didn't want to be there. Vitaly was the complete opposite--knowledgeable, patient, pleasant, and genuinely helpful. Such a great experience from start to finish!

Technician arrived dirty and unprepared. When my elderly mother asked a simple question about the…read morerepair, he yelled at her and told her to let him do his job. She was so upset she had to leave the room. He left without cleaning up and after he went, the washer was far more broken than before--worse noise, leaking, barely functioning. Company was dismissive when I called to complain--no apology, no real follow-up. Completely unprofessional and incompetent. Avoid this company