We had to replace our cast iron plumbing. While it was the most stressful time of my life, Steve…read moremade the process easy and gave us a fair price for the work done. Steve was very communicative and answered all of our questions, I would highly recommend Roto Rooter for your plumbing issues. Also, they have coupons on their website!

No follow through. Guy was late for appointment and that was okay, but after a few efforts to get…read morethe quote they said they would send or to see if maybe they needed me to correct my email....they never responded. I put the same job out multiple times and again they responded. Problem is no follow through and that's a real waste of everyone's time especially when it comes to water issues. Other companies just explained they take on bigger jobs. They just were non responsive when it came to providing the actual quote.

Great service from this locally-owned business. Sammy and his right hand man did an awesome job of…read moretaking care of my carpets. These two were really easy to work with. SInce I need the house treated for fleas I had to take my dog, Bogey, to the vet to get a flea bath while the carpets were getting cleaned and taking a flea bomb. They had no problem...they just cleaned away. I was gone for over two hours and Sammy was able to get the four rooms and the hallways done before I got back. He called me when I was 10 minutes away and kindly waited so I can pay him. My carpets look great, the dog is flea free and I'm back to being an old Filipino man making everyone take off their shoes when they visit my castle.

I am completely satisfied with such a professional company. I scheduled a cleaning to surprise my…read morewife while we were out of town. This outstanding company not only safe guarded our home by ensuring it was secured afterwards but the service without someone watching over their work was excellent. Thanks for being a family and friendly care cleaning service.

They have a great sales pitch. Yet they made a catastrophic mistake and cut a hot water line,…read moreflooding my first floor. Instead of taking full ownership and correcting the mistake, they dodged and blew off the damage, stating, "It was Category I water damage due to a clean water spill, and a carpet cleaning should resolve it." Ironically, I originally hired them for "clean water damage" from a refrigerator line leak, and they had no problem billing my insurance company for $3,200.00+. Due to their mistake, my property suffered water damage that they wanted to ignore and dismiss. Even after giving Neptune Restoration ample opportunity to make the situation right, I had to hire another mitigation company to handle the water damage due to their error. They were completely unprofessional and acted like total crooks.

Steve and his team are amazing to work with and bring expertise and peace of mind during the worst…read morecase scenarios. They are professional, responsive, and extremely knowledgeable. 5 stars! 10/10!

I see a lot of bad reviews for this place, but I think it has more to do with who actually shows up…read moreat your house and not the actual company itself. With that in mind, have to say thank you to Chris who came out on Saturday for a bit of a carpet cleaning emergency. While most people would be upset about having to work on the weekend, Chris showed up with a positive attitude, willing to help out and do everything he could in a pinch. Without procrastinating, he got to work right away and did an excellent job cleaning the carpets. And yes, it was a little expensive but again it was the weekend and he did excellent work! Employers need to take note of employees like this making sure they are taken care of and not taking advantage of them. 10 out of 10 service!

My den carpet looked much better before Stanley Steemer oversaturated my carpets. It took 36 hours…read moreto dry and my unblemished carpet was covered in dark spots when it finally dried. DO NOT use their services.

Thomas was Johnny on the spot with my paint project. He sent both before and after pictures (as I…read morewas out of town) and was on time and was a fantastic communicator. Can't wait to use him on other projects!

From the owner: We bring over 30 years of experience to every job. Specializing in Residential Damage…read moreRestoration,Water and Fire damage,, Plastering, Drywall, Painting, and General Repairs, We are known for fast, friendly, and reliable service. Call or text today, mention yelp for a Free consultation ,serving Williamsburg and All surrounding Areas

DO NOT GIVE THIS COMPANY YOUR BUSINESS. They COMPLETELY ripped off my sweet mother, in the most…read morehorrendous sham job that you can imagine. We should have sued them. They lied from day one. They had Mom move out of the house so that they could supposedly work on it, and she went by every day to an empty house that was just sitting with no work being done. What should have taken a couple of days took almost 3 months. The work they did was horrible, and she had to have other workers come in to repair the repairs. They had her get work done that she didn't need, they stole items from the house, they did shoddy work that didn't even need to be done in the first place, and they charged an arm and a leg. They are first class crooks, and should be run out of business, to be honest!!!!!

They were super prompt to follow up with me after I called looking to get a damage estimate for…read moresome water damage at my house and told me they'd have someone out the very next day. Unfortunately, it was downhill from there. The technician was over an hour late to the window I was told to be home with no phone call whatsoever. Then I was told after taking a look at the damage I would receive a follow up within 48 hours with the full estimate and a date to start repairs. Well it's now been a month being told "Skylar will call you first thing in the morning, skylar will call you by the end of the day, etc etc etc and more than 6 phone calls to both the local office and corporate, I have yet to get anyone to follow back up with me or even provide so much as an estimate. If you're looking for someone reliable, this probably isn't the place.

I called this business to come out and remove our full size shower doors and install a more modern…read moreset that we had purchased from Lowe's. Tim asked me to send pictures of my shower door assembly to remove. I sent the pictures to him. In a couple of days he sent me an estimate by Email of his price to do the job. I was satisfied and had him book me. In a couple days he showed up as promised, went into the garage to check the doors for proper fit. He was satisfied and began the project. He finished the job in one day, to include the clean up. He had worked professionally. Holding an occasional conversation with Tim he answered my questions knowledgeable and showed courtesy to me. Tim.tan into a problem. Lowe's had ordered a door which did open on one side. That was the way this one was. I thought I had to order another one. Tim told me he would try to adapt it to open only proper side. He did indeed to exchange opening side. If he hadn't accomplished to do this, I would have to order. another door. The exchange time had past. This was a very expensive door. Even though he had to make the wrong door fit perfectly, we were completely impressed with the out of his expertise. That is what you get when you hire with someone with 35 years experience. If you need a Handyman, I highly advise you hire Tim

Professional handyman. Definitely great craftsmanship. Will probably call him again for future…read morework.