Yeap, that's hair!!! I order a teriyaki bowl combo. Half way into my meal as I was taking a bite I felt something caught in my teeth. Unfortunately I realized there was hair in my food and not just a little. There was a lot of hair. I didn't even want the money back. I just felt sick to my stomach. I am posting this review because I want people to avoid getting sick. At this point my only focus is the health of the community. read more

Jack in the Box - Yeah that's hair!!!! You guessed it. I order a Teriyaki bowl and half way into a meal I felt something caught into my teeth. - Fast Food Near Me - La Canada, California

Do not !!! I repeat DO NOT eat here after 11pm. The girl Nicole is famous for selling reheated food that has been sitting. My food was HARD when I bit into it. At this point I've decided not to every eat here again! read more

Jack in the Box - Fast Food Near Me - La Canada, California

Watch out for jasmine she took my card to the back and did something shady with it . She was lagging to give my credit card back I will call management in the morning to see what she did . She was also very rude and talking shet in Spanish . If you don't like your job find another one lame read more

Just ordered a teriyaki bowl with no rice, assuming they would put extra veggies and chicken which I would have paid extra for. But instead I got barely any veggies. Literally 3 pieces of broccoli. Was not expecting this. I think they can do better than this... so disappointed. read more

I remember when I used to enjoy my visit to Jack's. This place has gotten so cheap and the quality has gone DOWNHILL. Don't bother with any of their chicken sandwiches, the chicken is disgusting. They declined to give me my law enforcement discount, and I should have left at that point because the food here is NOT worth the price they are charging. How you gonna charge damn near the same price as Chik Fil A for your joke of a chicken sandwich meal???? Chik Fil A knows how to fry a chicken breast, unlike you people. It's not rocket science!!!!!!! I tossed most of my food in the garbage, where it belongs. GROSS!!!!!!!!!!!!!!!!! Pale, rubbery, nasty chicken sandwich. And as someone else stated, they are stingy af with their chicken, they pound it so thin and then bread the hell out of it. I'm better off eating my own fingernails for lunch!!!! F you Jack. read more

jack in the box is definitely one of my favorite fast food restaurants. The service is very fast and the staff is super supportive and nice about questions that i have. The food is also almost always very hot and is a nice place to go if you're in a hurry before work or something. read more

Outstanding job by Natalie at la Cressida jack in box. They work so hard but she still managed to stay in great spirits

I've been coming here for years and usually never have a problem. I ordered the "chili" cheeseburger combo and got a $1 burger with 1 drop of chili on top. Everything else was lukewarm and made sloppy too. It wasn't even busy; there was 1 car ahead of us and nobody else. I know its fast food but cmon...this was the saddest burger ive ever ate. The many time theyve forgotten an item in my order i never bothered to complain but this is just pathetic... read more

Jack in the Box - $5.99 for this? - Fast Food Near Me - La Canada, California

To be completely honest, Jack in the Box isn't my favorite fast food restaurant. But the few times I have had Jack in the Box, I have had pretty good experiences in terms of service. The workers are very attentive and friendly which I appreciate. The food is very cheap which can compromise the quality but honestly, if you're looking for a cheap and quick bite to eat, this is not the worst option. I always receive the right order despite how busy it seems that day, which is good enough! I don't have any major complaints about this place, it is just not my preferred fast food restaurant! read more

Stopped by this location on my way back home. Ordered food for my son and I, and the order was correct. Service was fast and friendly.

Oh Jack-in-the-crack, how I miss you. I wish we had one in NYC. Sigh. E.Coli be damned. I grew up eating their burgers with the Thousand Island secret sauce. Oops, spoiler alert. Not to mention their fried tacos. Nomnomnom! This location is the one I grew up with and hasn't disappointed in over twenty years. read more

I love their service . Even though the food is ok, the people who work here are happy, courteous, always smiling It is the best fast food service I receive in the area Absolutely 5 star for service and 4 star for food Keep up the good work read more

This low rating is for the service. Extremely slow drive thru, the line blocked most of the parking lot (which is rather small to begin with) and a few cars actually left the drive thru line because no one seemed to be moving. The woman taking orders practically shouted through the intercom, which was unnecessary. Also, on a more recent visit I was shorted changed. Do not pay cash in the drive-thru! The server, Marinna, has a trick to distract you so you do not know they handing you back incorrect change; they hand you your change and receipt and then quickly follow up with your drink and food, rushing you so you don't have time to count the change. I've contacted corporate to let them know how shady and rude the workers are at this location. Completely unacceptable! read more

Ehhh the foods okay. Best thing to eat after a long night or after clubbing, they're open till 3 on weekends. Beware they NEVER have churros but they advertise it. And they tend to mess up orders.. Not sure why read more

if this is the way it's going to be they should close up at midnight and blow up the clown again. tonight's bacon insider at 1 am from the drive-thru looked like it had been packed in a suitcase and taken cross country -- cold, tired, chewy, not even close to fresh. bacon was old and the tomatoes were green, crunchy, and bitter, curly fries looked like they were left over from the previous shift. disgusting and a complete waste of $8. never again. screw you, clown. read more

Jack in the Box - inside the $5.19 bacon insider. - Fast Food Near Me - La Canada, California

I stopped in the one in Monrovia on Huntington Dr. I had wanted the Sirloin but since JITB has learned the recent art of "slamming" I bought the Buttery Jack.... A horrible mistake I will not be making soon. I received a doorstop piece of meat (dry overcooked) with a rubbery piece of somekind of cheeze ???? I chewed on it for several minutes then the burger got stuck in my throat. I wasn't able to swallow it right away but eventually it went down. Altho they say the burger comes with tomato slice(s) there were none There was no lettuce either. I spent the night trying to ingest this mess. My gas was soooo bad the cat ran outside and wouldn't come back in. read more

I've had good luck at this jack in the box. The staff is always friendly and the food is what I ordered. I've read the other reviews and while I 100% certainly believe them, I just haven't had those experiences. The food is typical fast food. You want food to fill your tummy and want it fast? It is here. I do love the teriyaki chicken bowl. Gave four stars because over a few years of having come here maybe 15 times, I've had to wait a bit long maybe twice. I will go back again read more

Haha, got home & the Pita I thought wasn't in the bag ... drove back to get it. They told me that they put it in the bag. I got upset & didn't want the next one they were making & drove off in a huff. Got home and there was the pita. My wife said it was in the bag. I am so stupid. Now I can never go there again, because of me! Haha. Awww well, that's life, right?! So they get 5 stars because they're Jack in the Box ... and I have a sprinkling of guilt & humiliation washing over me. read more

Carlos the night shift manager has a bad attitude. One of the female employees on night shift just swore right in front of me. Otherwise this is THE late night destination in la crescenta/canada if you're drunk after the bar and need some food. Also, as I was leaving, two guys walked in. One was morbidly obese I lder man with bad facial acne, the other was a blonde man, young and thin. Both did NOT pay, and recieved two large cokes. Free. When I confronted the manager about this, he said the two men were regulars here. I wasn't aware managers of JITB were alliwed to comp regulars for drinks! read more

Burger was poorly made and ramshackle. Not very clean. Woman at the counter was rude. Finally, when I asked for napkins (after the dirty look) she put one in the bag. I got more after a complaint... but it's the point. read more

Horrible customer service. Didn't give me my order and said to come back for refund next week. I came back and they didn't give me refund because we didn't have a receipt. The employee didn't give me a receipt. read more

Some of the nightshift employees are either asleep or high as a kite at this location. Or perhaps both! lol I been here twice, first time it was fine, although their speakers need a tune up because they couldn't hear me and I literally had to yell my order out. Second time wasn't so fine to say the least...the young lady who took my order sounded like she was upset, as I imagine I interrupted her beauty sleep. (I mean i understand it's late and all but if you can't stay up and do your job then perhaps you shouldn't work nights?) but that's just me. Anyways, I ordered for two, one buttery jack bacon burger with no onions, fries and a coke (she said they had no coke they had sprite) which was fine...I also ordered two fish sandwiches, with NO MAYO PLEASE. Fast forward to the reveal of our order...Instead of the buttery jack bacon burger, we got a bbq bacon double cheeseburger WITH ONION RINGS ON TOP! (Not only she gave the wrong burger but it also came with a bonus! FRIED ONIONS!) GEE THANKS! oh and i guess she pronounced Mountain Dew wrong, because that's what we got instead of the sprite she was supposed to substitute the coke with) Loll oh and the two fish sandwiches with NO MAYO, were both smothered with MAYO. Thanks for taking my money and leaving us hungry. :))) Smh!!! read more

Overcharged for a Kid's meal ($4.09 on the menu, charged $5.09). It was supposed to come with a Dasani water but got club soda instead. When I asked about the water which should have come in a Dasani bottle instead of a cup, I was told it was Dasani water. Contacted Jack in the Box Corporate, still waiting for resolution. read more

I always come here, when I am craving something at night. I always get the sourdough jack, so so good :) read more

The manager Anthony is super nice. The bathrooms are clean. My dad and I used a coupon from the Dodgers game, so I got the Jumbo Jack. The buns are better than I remember, probably because of butter, they're fluffier. read more

I'm not one to use Yelp as a forum to solely complain about my experiences at establishments. I know that Yelp is frequently misused to "tell on" companies or vent about a bad experience rather than to simply talk to management. I dine out frequently and have to say that I've had less than stellar service/food on several occasions and didn't Yelp about it because simply talking to management was sufficient... not so with this Jack in the Box. Last week I ordered a "Jalapeno Burrito" for breakfast. The gentleman taking my order said, "I'm sorry Sir, we don't have that burrito anymore". I said that was fine and ordered a "breakfast burrito with ham and add jalapenos". He rang me up for a "Meat Lover's Burrito" and then hit the button that says, "Add jalapeno". Simple, right? I go to the window and get the burrito. Then proceed to my place of work and unwrap my food at my desk. I take a bite and noticed that they did the "only ham" portion correctly, but there were no jalapenos.. (Jalapeno is the only reason I went to Jack in the Box.. I like Taco Bell's burrito's better, but they don't offer jalapeno). I called the establishment and said, "Hi, I just ordered a breakfast burrito with jalapeno a few moments ago and just realized that there are no jalapenos. I don't want anything for this call, I just wanted to bring this to your attention for a learning opportunity for next time". The woman then said, "I'm so sorry! We want to make your order right. Give me your name, and you can come back anytime for the correct burrito on us!". I told her thank you, gave her my name and went about my day. Today is Friday and I decided to purchase my work team breakfast burrito's as a TGIF treat. I went to Taco Bell and ordered 15 breakfast burritos. When I was leaving, I saw the Jack in the Box right across the street and decided that I should redeem this burrito mistake now as if I wait too long they will likely forget me! I pulled up to the ordering screen and explained my situation to the man (which was the same man who took my order the first time). He said to pull around to the window so I did. When I rolled down my window, the manager came over and sternly asked me what I needed. I, once again, explained my situation to her and she said, "We haven't carried that burrito in two months".I said that I was aware.. and just made a customized breakfast burrito.. she looked at me like I was lying and didn't want to give me the burrito. I picked up the big bag of 15 burritos I had just purchased and said, "LOOK- this isn't about the money lady. I can buy a burrito.. it's the principal that someone offered me a free burrito because you guys messed up.. now I'm coming to claim that burrito and you are being rude". She said, "well what do you want then?" .... really? I once again repeated the order, "breakfast burrito with ham and jalapeno.." she throws a burrito in a bag and hands it to me saying that they won't do this again for me. I drove to my work and opened the burrito.. they got the jalapenos right.. but this time i'ts ham, bacon and sausage.. I really don't like sausage.. threw the damn thing away. Tempted to call and tell them they got it wrong but a free burrito isn't worth having to deal with that dreadful manager. Like I would really lie to get a free $4 burrito.. I spend that much in gas just to get there! Jesus Christ! yes.. this was a lengthy review about jalapenos.. but it had to be done. read more

Went to this place located at La Canada Flintridge right on the corner of Ocean View and Foothill. I went to the drive through cause the walk in was closed and I placed an order and when I got to the drive up window to pay, my kid woke up from his nap and he wanted a chicken sandwich. I told the lady can I order a chicken sandwich as well? Said said no you have to go thru the drive thru again. And she gave me a real snotty attitude about it. I went thru the drive thru again and this time I blasted my radio full blast and I was playing AC/DC which happens to be one of my favorite songs. And she committed on saying that my radio was to loud and I needed to turn it down cause she said I was blasting out her ears. I told her I wanted my chicken sandwich. Got to the drive up window again and gave me a dirty look like she wanted to kill me. I don't know but I think she did something to my kids chicken sandwich. I didn't get her name but I know what she looked like. She was really fat and ugly and she was really mean. read more

This review is for 9/23 visit at 2:20. I decided to order my food to go, after waiting in the drive thru lane for about 5 minutes and not moving an inch. I ordered a jr cheeseburger and some bacon cheddar fries at 2:19 according to my receipt. I got my food at 2:30. Last time i checked it didnt take 10 minutes to assemble a jr cheeseburger. While waiting for my food an older gentleman came in and asked me if I had order. I said yes. The girl Next to me said that it had been taking to get her food. The older gentleman waited for 5 minutes without being attended so he left. According to my receipt I was attended by Chris. I'm hoping that there wasn't a manager on duty because the service was beyond pathetic. If they want to hire high school drop outs that's fine at least hire somebody competent enough to take a burger order. When I finally left the same cars were still waiting at the drive thru lane. It had been about 20 minutes. At that point I just laughed out loud at how pathetic the service this time. I know this review seems harsh, but the owners/ corporate people need to know whats going on. Service was complete unacceptable, so im hoping with this review changes should be put in effect. read more

Normally I would just give a fast food chain a standard 3 but this Jack in the Box has the best service I have ever had at ANY fast food joint [both inside and at the drive thru], the dining room is always clean, although this is a small location, theres plenty of seating for dine in patrons (unless you have like a group of 10 lol), the employees are all very friendly, and the main reason I gave this Jack in the Box 4 stars is well, quite honestly, although fast food is bad for you, not always that yummy, and can really put a dent in your wallet, I love Jack in the Box. read more

This location has the slowest service of any jack in box. Slower than almost any drive thru I've been through and it wasn't even a peak time. read more

Yes, it is my bad that i did not check the order after receiving, but twice now it has only happened because I have only ordered two items I was charged for two items and twice now I have not received them but only received one and drove away. read more

100% of the time I've gone here I've had my order messed up, missing something, or just flat out given the wrong food. I'm really tired of it. I get making a mistake once or twice, since we've moved to this area we've gone 10 times in 2 months and they have messed up all the orders. It's always a different crew and I just can't imagine 100% of the workers here are incompetent, but they are. WOW. I will be doing every survey and making sure corporate knows how terrible this place is. read more

I love Jack tacos and wish I had a hover board so I could go there everyday from Florida where I live. We don't have Jack in the Box here. Such a bummer. Always fast and friendly service and super delicious tacos! Yummy. read more

This is the spot to go after the club for hangover food... the drive thru guy is always so cheerful and nice... it's a tradition for me and my girls to stop here and cause a rukus in the drive thru LOL... nothing like some greasy food when you're drunk! read more

I ordered the sriracha burger because it looked good in the picture. I live 5 minutes away and when I opened it, the burger (even the bread) looked old; the meat burnt and hard like it had been sitting for quite a while, and some of the lettuce a wilted dark brown. I rarely eat fast food but wanted something in a pinch and used to prefer JITB. I can't even return it now because the girl at the drive-thru was so pleasant. But I had to tell someone. read more

This is by far the worse jack in the box I have been to. They are always out of something and it seems the order is never correct. Seems to just be poor management because they were even out of coffee one morning. It's a shame because it's the only one in this area of town. read more

I felt compelled to write a review for this location because the staff has been consistently fantastic. Everytime we have visited, they have bent over backwards to be nice. This is the only location we go to, because everyone there is so nice. They have even fixed orders that I screwed up at no charge! They are really on the ball! read more

Don't have nothing to complain about, but I do want them to bring back those macaroni cheese bites , I think that's what they called them

I went through the drive thru to try their new cheesesteak melt. It was alright. There were 2 cars ahead of me but the wait time wasn't long. The guy working the drive thru was super nice and had a genuine smile. Great attitude! I come here every so often and while the food is alright, the service has always been great. read more

Ummm...WHAT? Ordered a Extreme Sausage Sandwich...got this instead...nothing else in it. No lettuce and no sauce...and they want $15 an hour...I hope machines will replace these "hard working employees"...but I'm sure even after I were to put it in the ordering machine, the person behind the counter will still mess it up....seriously...does this look like an extreme sausage sandwich? Ridiculous. read more

Jack in the Box - Wow...just wow... - Fast Food Near Me - La Canada, California