I ride my bike threw the drive threw here very often. And very late. Usually after midnight. The young gentleman that helps me has always been very understanding and very polite. This Jack in the Box has amazing customer service. read more

I have patronized the Jack-in-the-Box on Reseda Blvd near VanOwen for years, generally about 3 times a week. It is superior, in my experience, to two other Jack's nearby. I have found the staff conscientious, courteous, even very friendly. On rare occasions, there have been errors, as there are in all such facilities. But, such is the nature of fast food: It is fast, reasonable in price; but, it is not a full service dinner house. So, since everyone is doing their best, rare small errors are easily forgotten. When an adjustment is warranted, it is done with grace. I could not ask for more. read more

The service at this Jack in the Box is less than efficient. They have gotten my order wrong several times & then ask me to come back if I want the correct food or a credit back, after I'm home. Unfortunately, they do not check the missing food items in the bag before giving it in the drive through. I should have double check my bag before driving off! Sloppy work. read more

Service was awful. The staff was rude. I ordered large Diet Coke, but I got a large Dr. Pepper. This is not the first time I have gotten poor service, and this will be the last time I buy anything from this restaurant. read more

I just left this place a woman name ANA was super rude to me trying to charge me extra for hot sauce. She only gave me 2 packages for 3 meals that means it's for 3 adults. If I was asking for an unreasonable amount I would understand but I just wanted two more for my mom. She was not nice about it at all very rude woman. read more

So I just came from here and I shit you not maybe it's her or the job Idky but everytime at night I go there the same exact girl had the most shitty attitude ever. Ask for onion rings on the side instead of being in the sandwich she gets it wrong everytime and charges me for the onion rings? Wtf. Her attitude and everything wasn't great at all. Didn't say thank you or anything! Manger here needs to hire people that actually wants to work and not bitch and moan about being there. And most of them talk too much maybe that's why they mess up on orders! read more

So this is the first time in a jack in the box and I have to say I'm pretty impressed. We're from NY so we were skeptical about this chain but I was hungry last night and this was by the hotel. Ok delish was my burger. Everybody talks about in and out burger which I was not crazy about (really no onion rings) but this place is good so I'm back for breakfast. Hopefully breakfast won't disappoint. Clean in here too. Ok so breakfast was really good yummo read more

Jack in the Box - Fast Food Near Me - Reseda, California

This is BY FAR, the nicest Jack In The Box I have ever dined at. It is newly remodeled so all the tables and chairs are in immaculate condition. I seriously felt like I was eating at a cute lil cafe on Reseda...ya right. lol The only thing i did not like about the place? The grilled chicken salad. Yaxk! The chicken was soggy and the veggies were old and wrinkley...but I guess it is my fault for ordering a salad at a burger joint. Anywhooo...good stuff. I'll be back here again. read more

Jack in the Box - The inside - Fast Food Near Me - Reseda, California

It was good not bad came in for the onion rings only. They hooked it up with buttermilk.

Not the Food But just Drove through Met a Young Man Named Cesar I Hope You Have a Good Life! And All Your Dreams Come True! Remember Cesar God Knows Your Heart and Love Is What you give to others and what you get Back JP read more

Went through the drive thru this morning just to get my gf a quick bite & the guy at the drive thru immediately has the most bitter attitude because a guest outside was told to wait outside for his order so he approached the drive thru window, I move my car forward barely an inch (0 mph lol) the guest was half a car length in front of me, they both decided to yell at me like l'm about to run him over (I get it's early in the morning & you probably hate your job at Jack in the box I would hate it too) but calm yourself cause no one's about to run anyone over *over some Jack in the box * first of all the drive thru is for cars & if a guest is waiting outside for his order (go bring him his order like your supposed too cause people in the drive thru got places to be) The guy running the drive thru needs to be checked cause if this guy hates his job, give it to someone who has common sense & works a bit harder cause no one was about to get ran over for some Jack in the box & also waiting about 15 minutes for a breakfast Jack & coffee y'all can do better smh. Get a better job if u hate working the drive thru cause l'm the wrong person to give attitude too. To the employee running drive thru on 11/19 at 11:00am SMD & if u do the same thing l'Il definitely run it up with the manager next time. Get better employees! read more

they don't care about their customers.. i been trying to contact them for forgetting one of my food items and they don't respond at all i just want my money for that item read more

the lady was extremely rude from the moment we drove up the drive thru. she had a nasty attitude, she sounded like she wanted us to hurry which i understand but everything we tried to order wasn't available so it took us by surprise and we tried to rethink our order, either way everything from the fries, tacos, and drinks were all disgusting. tacos were burnt and super greasy, drinks tasted like it was mixed with different sodas, and the fries tasted like the smell of dirty mop water. also she had messed up my order i wanted PLAIN tacos and she put cheese so we went back to fix a simple misunderstanding and she told us that we have to say "no sauce, lettuce, or cheese" instead when literally that's what plain means idk bruh i'm honestly super disappointed with my experience here, it was one of the main spots i go to but not anymore especially after the way the lady with the mcdonald's logo eyebrows was acting. ive never been one to be a karen and ive worked in the food service before so i get its annoying but cmon lady at least do your job right. read more

The girl that served me was very rude wouldn't let me get five ranch's for my two orders she didn't even give me my cup of water ! That I asked for repeatedly read more

I came to Jack at 11pm to get a Oreo Shake that I really wanted. I was so happy that the girl who helped us went above and beyond to make it perfect for me. I usually try other restaurants for their shakes, but their machines "are never working at late hours". Thank you to the employees for having such a good attitude and for the great service. read more

The best customer service I have ever received from Jack in the Box, Ashley at the window was great and super nice! My order was correct, super fast, and no waiting long. I frequent jack in the box quite often and hope she's there next time! read more

Worst drive thru experience ever. There was some dude with a large knife exposed and tucked into his waist chilling by the window. He Lights a cigarette right by my window when i pulled up to pay. I've never been more uncomfortable in my life. I literally feared for my safety. Never returning no matter how hungry I am. Not to mention they took hella long with my food. read more

I come here once in a while. Plenty of parking. The service is ok but sometimes they forget something on your order. The place is clean except the mens restroom. The restroom seem clean but it has a very bad smell in it, they're not clean properly. The girls restroom is a little better but not much according to my daughter. There's no paper in some of the stalls. There's a few homeless hanging around all the time. Around and inside the restaurant. read more

I eat lunch here often since my office is around the corner, this is the 3rd time I order a chicken sandwich/ chicken salad and the chicken is hard. Not well cooked. Called the location and the manager insist that it's not their fault that it's the distribution and wanted me to bring the sandwich back so she can take a picture. I'm definitely not going back to this place. Horrible Horrible !! read more

Horrible service. Listened to the older woman tease Katarina about boys, being skinny, what she was like when she was young all while my order sat in front of them. I was the only car in the drive thru line. When I asked please to hand me my food, I got it with attitude. Wednesday morning 6:17 am. Go to a different Box read more

So the banner hanging that faces Reseda says Carryout. It's 102 and I want something to cool off and want a shake. I walk up to the door under that sign, and it's frickin LOCKED! Apparently they only do delivery and drive thru. Do you realize how demeaning that is to those of us who don't have a car?! I will NEVER go to a Jack in the Box again. read more

Hubs and I had a coupon for buy-one-get-one-free Mini Buffalo Ranch Chicken Sandwiches (sing it now..."mi-ni buffalo ranch chi-cken sand-wich"), so we decided to stop here on the way home. The MBRCSs were tasty, but they were basically oversized chicken nuggets with Frank's Red Hot sauce and ranch on a bun. This location would have received 3 stars, except for the fact that the drive-thru lady on duty jipped us out of a quarter. Lame. read more

Evelyn, who's the supervisor for this store, Reseda and Vanowen was extremely rude. We ordered from the other worker, couldn't get her name, she told us to park because they had to make it which is totally fine, about 20 mins passed by and we still hadn't gotten our tacos. Our car was parked in a VISIBLE spot so that they can see, after waiting, we pulled into a spot that was directly in front of the store once the spot opened. When we moved to that spot, the girl who took the order came out, looked like she was taking a break (understandable), she eventually came over and asked if we were waiting for an order, we said yes, we had the tacos. She went back in to ask about the order and when she came back out, she said that they'd giving our order to a door dasher that was ahead of us and that they had to make the orders of tacos again, we asked if maybe we can have a chicken sandwich or some kind of incentive because at this point it had been 30 mins. The girl goes in to ask and tells us that her manager didn't "believe her" and told us to pull back up to the drive thru, we proceeded to go to the drive through and Miss EVELYN asked for the receipt to prove that we ordered? Why would we lie? My bf proceeded to ask her if the tacos are being made (we didn't mind, we just wanted to know if they were being made at that point because no one said anything) and she got mad at the question and asked for his card back to refund him. She had an attitude the entire time when it was HER AND HER WORKER that screwed up in the first place. We were really nice to her and after asking if it was being made because it been 30 mins at that point, she decided to be rude about it. Apparently this isn't her first time and she's always rude. How is she a supervisor with that customer service attitude? read more

Been eating here since 2013. Heck still remember when it was Burger King with a playpen. Overall customer service is great. There were issues with my orders on occasion. Remedied with replacements. Like that they replace the soda fountain to a touchscreen version. It's still in general dirty restroom wise. read more

What the bloody fuck!? No means no people. NO CHEESE ISN'T HARD TO COMPREHEND! I'm not asking fastfood people to stand on their head and make the shit with their feet. All I ask is no damn cheese. We went to this jack in the crack because its close to the laundry. I order something simple. Jumbo jack with bacon & NO CHEESE! We get our food & everything is fine until I open my burger. Cheese all over. Ugh. It's just one mistake I think. We go back politely and exchange it. Then it comes with no Bacon,which we payed for. So I go inside this tome and exchange it again. They give me attitude because it the 3rd damn time they've seem me in 30 mins. Get the damn order right & people won't bitch. Never EVER going back! read more

I know it's fast food and quality of everything is supposed to be subpar but this place is a special kind of stupid.

They always hassle you on dipping sauce no matter how much you buy... And I order today and the doofus that works there decides to put my churros at the top of the bag opened and spilling out onto my car seat as I turn out of the parking lot. Thanks for packaging everything so subpar :/ read more

Jack in the Box - Poorly packaged churros, spilled onto my car so I could no longer enjoying purchasing and eating them -.- - Fast Food Near Me - Reseda, California

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It was early Saturday morning when we stopped by for breakfast. We had a coupon for a free meal upgrade with the purchase of ANY breakfast sandwich. There was only one person ahead of us in line. The cashier kept coughing into her hands. We hoped that she wasn't handling food. For some reason she stepped away...yes! The assistant manager took over but was having problems with our coupon. She called the manager but he hastily said that we had order the wrong sandwich. She corrected him and asked him to figure it out. Finally they got the code correctly. Most tables were dirty even though it was early and the place was relatively empty. I got the wrong order but I had to choose between getting a beef patty instead of bacon and risking the coughing hands girl touching my food. I decided to eat the beef patty. read more

Jack in the Box - Empty for Breakfast - Fast Food Near Me - Reseda, California

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24 hour drive through, enough said. Great service and the type of food you expect. When in a bind this is where you go. read more

Jack in the Box - The buttery jack classic - Fast Food Near Me - Reseda, California

Jalapeno poppers. The best ever. Perfect for accompanying a sandwich, perfect for a 3pm pick-me-up snack, perfect anytime. JIB fills them with creamy yellow cheese that oozes out of the crispy shell. I think this counts as a vegetable since the jalapeno is green....riiigghtt??? The inside of this jack in the box is very clean and the servers are very nice and fast. I almost always utilize the drive thru on my three times a week habit. The drive thru guy is the nicest guy and remembers our conversations and the specifications to my order every time. Great service. read more

Horrible experience. Asked them twice No Cheese and no ice , but they probably understand only Spanish and not English. However never will back to this horrible place and Service. Why you guys hired employees that not understanding any English Pass read more

This location has the worst service in the valley. The drive thru is slow every time. I pulled up to the pickup window and was left there for five minutes without even being acknowledged. Meanwhile, the cashier is off having a personal conversation and the manager is in the background completely oblivious. When the cashier finally decided to do her job, she was so distracted that she gave me the food and I had to remind her that I hadn't paid! I told her that their customer service was unacceptable and she chose not to acknowledge that either. On top of it all she did not give me my receipt. Won't be coming back! read more

Horrible location fast food.....I don't think so waste 30min And they naver say sorry patty nice jab..... read more

This is my favorite Jack in the Box because of 1 employee. She is always so kind, generous, and caring. Ive never seen her work without a smile on her face! If she isn't management then your employer is making a huge mistake. Sandy is an amazing employee who always makes my visit the best it can be! read more

This coming Thursday I will be LIVE-BLOGGING my experience at the Reseda Jack-in-the-Box, beginning at 7:19 PDT.

Had a terrible time everyone was mean. I mean I was having a good day right? But they had the nerve to over charge me?

Cancel your afternoon plans if you're going to eat here. Restaurant is clean and employees are friendly but it takes as long as most sit down restaurants to get your meal. read more

Only go to this Jack In The Box if you like receiving... well, not what you ordered. Seems to happen here more often than not. They really need to get it together. read more

"What would you like to order" WTF happened to #Welcome to ___________, what would you like to order?" So rude and unwelcoming. Then they make mistakes on your order after parking you on the side when they don't want their timer to clock their slowness! Don't have the chicken, it usually comes out dry and over fried read more

Fast Service. but there's always homeless people walking in there. Either to use the restroom or they walk in there asking for money. Kind of disgusting when eating. Cause they smell like pee. But other than that fast service. Recommend only for drive thru. Maybe during the weekday it's better. read more