My husband and I were new to the Scottsdale area. We found that Kristin was extremely helpful in…read moreour quest for the perfect retirement home. She listened to us, offered excellent tips and had great insight into the whole process. Also Kristin made herself available on short notice when we just "had to see a property right away". There were some glitches in closing on the house, missing permits etc, and Kristin went above and beyond to get the closing done on time. We highly recommend her as a true caring professional.

Although Kristin knows a lot of great information about the community I recently moved into at Park…read moreScottsdale, I did inform her that I was working with an agent. She refused to acknowledge that and tried to convince me to come to her. I think it's very unethical to do such a thing.

I rented from Valentine Property Management for three years, and if I could do it over again, I…read morewould have listened to the one star reviews. Unfortunately, my experience ended up matching many of them. Our first impression should have been a red flag. We were charged a rekey fee, yet we were handed old, mismatched keys at move-in. Our lease also listed two garage remotes, but we only received one. The first time I ever met anyone from Valentine in person wasn't during move-in or any property inspection it was about 2 1/2 years into my lease when I had to hand-deliver a cashier's check. They claimed one of my rent checks had insufficient funds even though my bank records showed the money had been withdrawn and then returned. I emailed them the documentation, but they still charged me a $50 returned-check fee and required future payments to be made by cashier's check. It didn't matter what the bank records showed. Every maintenance request seemed to result in waiting a week or more just for a shady handyman to come out and put a temporary bandage on the problem instead of actually fixing it. Ironically, Valentine had no problem entering the home once a year to conduct inspections and photograph virtually every room, inside and out. Yet when it came time to move out, they never offered a pre-move-out inspection or gave us an opportunity to identify and correct any issues before assessing charges. They were willing to document everything during the tenancy but not provide tenants with the same opportunity to avoid unnecessary move out expenses. The move out process was by far the worst part. I touched up a few small paint areas using a can of paint that had been left inside the home, assuming it was the correct paint. It wasn't an exact match, and instead of touching up those areas, they charged nearly $2,000 to repaint the entire house. They also attempted to charge me to replace an entire refrigerator because of a small dent. Replacing a perfectly functional appliance over cosmetic damage is completely unreasonable. Individually, these issues are frustrating. Together, they left me with the impression that the goal was to find every possible reason to charge departing tenants as much as possible rather than apply reasonable standards for normal wear and tear. After my experience, I started reading more of the one star reviews. It was surprising how many people described nearly identical situations. When so many unrelated tenants tell the same story, it becomes difficult to ignore the pattern. I would never rent from Valentine Property Management again, and if you're a property owner considering hiring them, I'd encourage you to read the negative reviews carefully before making that decision. Good reviews can be bought....

Homeowners and Renters Beware!!!…read more Extremely disappointing experience with this property management company. We never met anyone from the company, not even on move in day. We were given only one key in a lockbox, which was never removed and stayed on the property the entire six months we lived there. The carpets were full of dog hair when we moved in even though we do not have a dog. We were told the previous tenants skipped out on rent, which strongly suggests the carpets were never cleaned. Despite this, we were charged $240 for 2 bedrooms, a hallway and stairs for carpet cleaning when we moved out. Kim was consistently condescending and rude. The homeowner was the only person who ever came to the property or handled repairs (homeowner was very kind, wish they took Kim out of the picture and saved themselves the money) Our move in checklist noted multiple dirty and broken items and we never received follow up. We were told to submit service requests in the portal, which we did, but only received responses after repeated emails. We were not given basic information upon move in, including the pool code, garbage and recycling days, which bins were ours, or which mailbox belonged to us. It took over three weeks of emailing in the Arizona July heat to finally get the pool code. Do not use this company. Choose a property manager who actually communicates, cares, and is professional.

Isela Felix was very professional, knowledgeable, and helped us greatly as first time homebuyers…read more She was patient, guided us to buy a home and her team made the process very easy. We would recommend Isela and Porchlight AZ homes to anyone looking to buy or sell a home in Arizona.

Excellent Realtor in Phoenix who truly cares for her clients and is professional and knowledgeable…read morein the industry. Top Realtor in AZ that always strives to negotiate the best terms for both sellers and buyers.

We found Michelle Houze through a mutual friend. We've been through the buying/selling process…read moreabout 16 times over the years, and we could not have been more impressed with Michelle's services. Timely, responsive, thorough, direct but friendly, and incredibly knowledgeable about the local market, the process, and the people you're going to need as you navigate the purchase/sale. A tireless advocate. We'd use her again in a heartbeat. She and her team earned our complete trust and confidence. If you need an agent as buyer or seller, look no further. She rocks!

Michelle couldn't have made the process of purchasing my new home any easier. She was on top of…read moreevery detail and responded to every call, text or email, usually, within minutes. Michelle helped negotiate a somewhat tricky situation with the roof needing to be replaced and I feel like the end result was a win-win for all parties. I won't hesitate to refer Michelle to anyone I know that needs an awesome Realtor! She professional, super knowledgeable on all details of a real estate transaction, solution driven and a joy to work with! Thank you SO much!!

Claire will have your back from beginning to end! Claire is…read moresimply Amazing! From the minute we met, Claire took time to understand my needs, explain processes from start to finish and make solid recommendations. When we ran into issues at close with the Buyers, Claire was on it! She made sure to have my back and did everything in her power to get us to closing on time. She is a true advocate in your sale process - I HIGHLY RECOMMEND Claire! She has a solid understanding of the Phoenix market, how to sell your home and get the most value from it. Sign with Claire - you won't regret it!

Claire and her team are amazing!!! She went above and beyond to help get my place ready and showing…read moreperfectly. She helped me purchase my home a couple of years ago, and helped me sell this year. Her and her team are very knowledgeable, and quick to respond to any questions you may have. I highly recommend her, and if we are able to move back to AZ I will be using her again!

You will not be sorry to have Myranda represent you!…read more We had a new built home that was 7 months old, when we found out we had to move to the East Coast. I had contacted the Realtor that helped us buy the house (via the military) and she did not give us the confidence we needed to sell. Then....I did my research and found Myranda. Our home took longer than expected to sell...due to the fact that the Builder decided to saturate the market with new builds that we struggled to compete with. In the 9 months it took to sell....Myranda was on top of it weekly. She always kept me in the loop and gave sound advice. Her experience in Marketing my home was top notch. She is a no nonsense woman and know her stuff! There wasn't one time where I felt I made a bad decision in choosing her. Closing was flawless and since we were out of State, she handled EVERYTHING. She truly goes that 'extra mile'. My only regret was that I wasn't able to bring her with me to be my buyer's agent.

Carrie is amazing! Incredibly responsive, engaged, professional...there are a host of other words I…read morehave but trust me, she is amazing!

Colleen and Bruce were beyond helpful and more important, honest. They helped us find a second home…read moreby informing us about location and the homes we were interested in. They negotiated for us and helped us every step of the way. They have a long list of referrals for any service you may need. They were always accessible by phone or email at all times of day and night. We highly recommend them!

I HIGHLY RECOMMEND!!! Wow! What can I say! Colleen was…read morebeyond amazing and patient! As this was my 1st home I was selling. Its a huge learning experience. Colleen and Bruce made the process so much less stressful than it could have been. Seriously, the numbers and terms that are used gets extremely confusing! I cannot thank Colleen enough for everything she has done! Changed my life, literally! She didn't allow me to under sell my home or over sell. Straight shooter! AGAIN, I HIGHLY RECOMMEND!

Allison didn't excellent job and helped us out to find a new property in North Phoenix that we…read moreabsolutely love the best realtor we've ever had!