Always looking for new places to try and Jack's did not disappoint! Caramelized onions is not a common topping offering so I took advantage of it, and I'm glad I did. Pizza is delicious! Just wish you were able to order double of toppings and that they would actually spread the toppings around the pizza because the onions come clumped on just 2 to 3 pieces. And if you have a sweet tooth, you absolutely positively MUST get the Banoffee Pie! I basically order dinner from Jack's just to get this pie haha! So Jack's is my new favorite and we will definitely be ordering it again. I'm almost likely pick up in-store as the drivers tend to deliver the pizza cold. read more

I am back. . .over a year later and STILL an amazing pizza and this time was a delivery order. The Forager's Pizza was delightful, flavorful, and nearly vegan. DO NOT MISS JACK's FORAGER pizza! read more

Great pizza, great drinks! It wasn't super crowded on this particular Saturday night, as the service was very efficient. Their menu has a variety of options other than pizza, such as plenty of appetizers and meat/seafood dishes. But of course we had to go with the pizza! Since it is coal fired, I expected it to be slightly black on the edges (which I don't prefer) but was pleasantly surprised that it wasn't, yet still crispy and brown. The cheese and basil tasted very fresh, and the gluten free dough was excellent. It is a good sized GF pizza; 12 inch I believe, as many places only offer it in a smaller size. I had been wanting to try this spot for awhile and I'm glad I did! I'll be back! read more

Pizza id great, but the price of a martini ($19) is almost as much as the pizza, so I won't be back.

Super disappointed with a pizza spot that Dave Portnoy gave an 8 to. I wanted crispy coal fired pizza but instead ended up with a doughy, undercooked pizza. The toppings were good though, I will say that. The meatball appetizer was not great. The sauce was bland and bright red. No body to it. A good meatball will fall apart if you try to cut it. These were rock solid. I think they make these as cheaply as possible. Reminded me of a Subway meatball, which is the worst you can get. The staff was pleasant. Nothing above the ordinary. The interior was nice. Overall it was like Olive Garden in a pizza restaurant. Not my favorite spot. read more

Jack's Coal Fired Pizza - Coal fired meatballs - Pizza Near Me - Burlington, Massachusetts

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Good pizza, good drinks, terrible salmon, rubbery, end cut, smelled fishy, not good. Salad said arugula salad but it was arugula and spinach, good dressing though. Service okay. Probably wouldn't go back no offense read more

Jack's just isn't as good if you aren't sitting down in the restaurant itself. There is something about it where it needs to be piping hot in order to be at its best. But thankfully, Jack's thrives on the decor and ambiance inside. It's kind of speak-easyish when you walk in, in few ways does it feel like a pizza joint. But that's what they are known for and probably 90% of its customers are there to indulge in. The chairs are very cool looking, a throwback to say the 50s or 60s. Bright red with high backs to them. They have both high tops and low tops for families to enjoy like ours. And of course an almost always busy bar on the right as you walk in. The pizza is stellar with super fresh tomato sauce, cooked perfectly crispy as you want for a bit of a crunch. The truffle fries with chipotle aioli are superb. And to round out a quick meal, go with the Romaine salad. Just the right balance of parm pieces, bread crisps and a hint of anchovy. There is not much you can go wrong with here. I need to try out the drink menu sometime sans kids. But man are we all big fans. Dine-in like I said for the best pizza experience not to be missed in this general area. read more

Jack's Coal Fired Pizza - Truffle fries - Pizza Near Me - Burlington, Massachusetts

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It was a cool, laid back environment. Pizza was pretty good with awesome crust. The service was not great. It took 20 minutes to get our drink order, food came in out in a normal time. They checked on us one time and we asked for refills but never got them. We won't be back. read more

Jack's Coal Fired Pizza - Jacks! - Pizza Near Me - Burlington, Massachusetts

Service & pizza were great. We will definitely be back. Delicious The staff are so nice read more

First time here overall really good. I'll give Boston credit. Food/Drink: Pizza by the pie! Pretty good New York style brick oven pizza. Large amount of options and combos. Full Italian style menu, appetizers, entrees, pizza, soups, salads, and desserts! Pizza: Great crunch, Very flavorful, light in the toppings. Sauce was good not too sweet could have used a little more garlic. Dinning Area: Pretty large, open, area. Benches, large counter. Plenty of seating! Prices: Relatively cheap. 1 16" pie and fountain drink garlic bread, and a tomato basil soup for $44. Parking: Plenty of space, private lot. Bathrooms: Bathrooms were clean and regular size. Atmosphere: During the weekday lunch rush, it was very empty. Staff/Attendants: Staff overall was un attentive and a bit standoffish. Had to ask for almost everything and kind of yell to him bc he would stand a table away and take the order. Decent experience...idk maybe one more try! 7/10 read more

I was hoping for a Frank or Sally apizza, being coal fired. What I got was average pizza that was just ok. I was the only one in the restaurant, which was very nice, but lots of real estate to fill. If you can find the restaurant, don't trust Google Maps, then eat here. If you can't find it, you are not missing anything special. read more

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The food was good! We had the lemon herb rubbed wings with a side of ranch (to die for!! Super herby and creamy!) and blue cheese (good but not too strong), the wings were great, could use a little more rub and lemon on them but they were so crispy and fresh I'd get them again! 2 pizzas as well. One was the carnivore, very filling but I wish the sausage was broken into smaller pieces instead of huge chunks and spread around more and perhaps thicker pepperoni, overall the flavor was pretty darn good. And we had the polpetta, the meat ball was absolutely delicious as was the creamy ricotta, the carmelized onion had a bit of a funk to it almost sour but still edible. It just kinda threw off the overall flavor of the pie. All in all I would go back and try some other menu items! The waitress was very sweet and made sure to check in on us. And the interior was beautiful, nice and dark with red seats, I enjoyed the ambiance! Especially loved that o could see into the kitchen! read more

Jack's Coal Fired Pizza - Polpetta pizza - Pizza Near Me - Burlington, Massachusetts

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They don't fill the cannolis all the way through. Only a dap of filling on each end. Tastes good but very disappointing.

Great pizza, Cold beer and very friendly staff! I really enjoy coming to this restaurant!

UPDATE * I like the crust, I like the sauce. The distribution of toppings is sloppy and uneven. One slice may have a ton of the topping and the next slice may have only one tiny piece of the topping - or none at all. * The meatballs are really good. * The music is always too loud at night. During the last takeout phone order I did (because the online ordering doesnt allow certain modifications) . I ordered a piece of the dessert Banoffee Pie and the person responded "what? ... a side of fries?" If the music is too loud for your employees to be able to take an order then its too loud for the dining area. Loud music doesnt make up for a 3/4 empty dining room either. read more

I've been wanting to go to Jack's for a while now but am highly disappointed now that I have. The location is very nice, pleasant and airy. There are many tables and a loooong bar. It looks to be a nice place to hang out for snacks or have dinner. However, the pizza was poor. Given the name of the place, I was looking forward to a crunchy, thin, slightly charred pizza. Instead, I got a soft, thicker, dough-y pizza that showed no charring or heavily cooked parts at all. It could have come out of any of hundreds of pizza ovens in the region. The pizza tasted ok and the cheese was good but overall nothing special. I got a salami & pepperoni pizza but toppings were not very generous (for $20) and I'm not sure where the salami was hiding at all. I did try the fried mozzarella on the side and it was excellent. The hostess was very nice and efficient, running back & forth quickly to the kitchen to pick up various take-out pizzas. (It's a large place, so not a short walk for her!) She also chatted a bit in her spare moments and was good company. But, overall, this was a mediocre experience and I won't be returning. read more

Great spot to pregame for hockey down the street! Attentive bartenders...great food...can't go wrong!! One of the best bloodys in Burlington! read more

Jack's Coal Fired Pizza - Fantastic Bloody Mary!!! - Pizza Near Me - Burlington, Massachusetts

$55 to order a lg cheese pizza with no sauce or cheese and a Caesar salad that takes up 1/4 of the container it comes in... Included a 20% tip to get it delivered and I get this for a salad, lettuce is not that costly guys... Why would you offer a salad and give this amount of lettuce. Three maybe four "croutons" (notice how you can't see any) This is insane. Quality went down hill and I hate to say it, never again. Keep away until they fix this quality issue. read more

Jack's Coal Fired Pizza - Pizza Near Me - Burlington, Massachusetts

Prices? Wings (7 ) $15.50! Great wine selection. Bar area loud. Seating red leather casino booths, fireplaces in winter, outdoor patio??? read more

Jack's Coal Fired Pizza - Lemon rub coal fired wings. - Pizza Near Me - Burlington, Massachusetts

Have been here a few times. Really liked the place as it is open and spacious. There is a long bar with seats and on the weekend it is always packed. Pizza has always been good and same with the appetizers. Joined another couple for a light and quick dinner. We were more focussed on our conversations than anything else. We did notice that some of the staff were interacting with customers very loudly and with inappropriate language. They must have known each other, but it was still inappropriate. Our waiter seemed to be annoyed that we only ordered some apps and a pizza with two rounds of drinks. I believe e the place may be under new ownership or management, but not our scene so we probably will not be back. Sad because it was a nice place with decent food. read more

We can hear on a recommendation from a friend on a Friday evening. No reservations, but we didn't need them. It was not busy at all on a Friday evening at 7 o'clock. I don't know if that's good or bad or just a fluke. The waitress was good, I think she was new. She asked lots of questions of us but she was super pleasant and sweet. We got a large pizza and a small pizza. The large one was a white pizza, and I don't actually remember which one it was but it was good. The small pizza was a standard fare red pizza with meat on it. I think it was called the salami? We got calamari to start which was really good and a bowl and a very large portion for an appetizer. We didn't get drinks, but got soda and water. Thanks came out pretty fast. The pizza was good. A little hair too soft from my liking, I like a little bit more of a crisp or crust, but the flavors they are. And I would absolutely go back. Still trying to figure out why they were literally no patrons when we went in there. However, around 830 or so, couples were coming in and sitting at the bar. So maybe that's the vibe? But we would definitely go back. read more

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So excited to try this place after Barstool sports review. Except they tried to shank me. A metal staple or shard in my meatball. As a food establishment you have a few minimal responsibilities. Killing your clients is probably high up there. Saddened because I truly was so excited. Quality is hard to find and certainly not here. I tried calling them 4 times before this review but apparently no staff is available to take my call. But I can listen to a recording of their location and try to press another number to try again. Things happen but no response over 20 minutes seems like a careless business. Lahey is down the street if you perforate your bowels after eating here. Maybe they rely on that. read more

Jack's Coal Fired Pizza - A metal shank in my meat balls. - Pizza Near Me - Burlington, Massachusetts

We had takeout last night. Everything was great. Pizzas were delicious and cooked perfectly. Buffalo wings, fettuccine Alfredo and kids chicken with fries were also well prepared and excellent. The kids cannoli dessert was a nice touch also. Our new go to pizza place. read more

This pizza is supermarket level quality. It is not good and is not appetizing. It's up there with a star market or Wegmans slice. The pizza has no flavor. The toppings have no flavor. I ordered a small meatball pie. Very few meatballs on it. Terrible, flavorless pizza. I feel misled. An empty store. Feels like a kitchen nightmares episode waiting to happen. All my food, appetizers and pizza came at once. Kinda a joke. Apps are supposed to come first, then your waiter is supposed to put in order for entree once apps arrive. Wings are terrible. Fatty, poorly cooked with no crisp. Shit quality ranch dressing that you get from a generic supermarket. My wings were the lemon rub flavor. They had salt and pepper on them with a lemon wedge next to the wings. What a joke. My waiter kept asking me how my food was, even right when I bit into my pizza. I was anxious sitting at the bar wondering when I'd be constantly interrupted. Happened a few times. My take, poor service management training with systems and customer engagement. They set the bar low and aren't ashamed of it. Shitty Caesar salad. A joke really. Seemed like it came out of the Caesar salad kit bags that you get in the supermarket. Sad that there aren't higher standards here. I want to like it. I mentioned to the bar tender that having two restaurant concepts come out of the same kitchen makes me wary about quality issues. Staff needs more professionalism and polishing. Felt like a TGI Fridays on its way out. read more

Great wood fired pizza and reasonably priced. Good amount of toppings on the pizza. Friendly service. Energetic atmosphere.

Split the formaggio for lunch with a coworker. I was impressed with the crisp underbelly and perfect ratio of flop. I would not order this specific pizza again, not a huge fan or ricotta on pizza and the garlic was a little over powering. Came because of barstool pizza reviews and would say Dave's take is pretty accurate. A plain cheese from here would have gotten a five stars. I will be back to try some different options. read more

Jack's Coal Fired Pizza - Formaggio Pie - Pizza Near Me - Burlington, Massachusetts

Great pizza.l, but they need to remove the "coal fired" from their name. They only have wood fired pizza available. The coal oven has been shut down for a few years now. read more

Went there on New Years Day. Place was empty. Not one person at the bar and just a young couple with two children at the table. Bar tender was the hostess, waiter and bar tender. Again the place was empty. My wife and I sat at the bar and ordered two soft drinks. He then took our order. One pizza was to eat there and one to go. The second one was supposed to be put in when first one came out. First pizza came out and it was not what we asked for but we decided to eat it as the second one was just put in. It too was wrong and he had to make another one. We started to leave with the pizza he said he corrected and it too was wrong. We had to ask for plates, had to get our own salt and pepper off another table. By the time we left there was one person sitting and three waiting to sit. Not sure who's running the show but it's not good. And the pizza was a small step up from a frozen pizza. Asked for it crispy and it was soggy. read more

***Disclaimer: This review is not about the pizza. The pizza was absolutely fantastic. I understand why Barstool gave it such a high rating. Unfortunately, due to the service, we will not be going back*** We, like the masses, decided to try Jack's because of the Barstool Pizza review. This must have been a rough service weekend due to the many reviews here, and while I try to give service members grace (my husband was a bartender for 15 years), the dark haired male bartender working on Friday, March 24th around 6 pm totally mishandled a situation. My husband put in an order for takeout for two pies and an order of wings on Friday afternoon, to be ready at 6:30 pm. Being that we were early, we decided to pop in for a drink while we waited for our food to be ready. We noticed there was quite a wait for tables, but there was some standing room around the bar. The patrons sitting at the bar seemed to mostly be dining and drinking, and there was a large party of young professionals seemingly grabbing a drink after work (I am unsure if they were dining there, but they were a very large group). It is important to note that they all were standing at the bar and all of them had drinks in hand. Red Flag 1: As soon as we found a space at the bar to stand, a couple next to us said, "Are you trying to get a drink?" When we responded "Yes," they replied, "Good luck!" with a laugh. They told us they had been waiting for a while to get their drinks refilled. Red Flag 2: The minutes start ticking- there seem to be about four people behind the bar, none of whom made their way to our end of the bar for at least five minutes. Red Flag 3: After about ten minutes of waiting, the dark haired male bartender makes his way to our side of the bar, takes the order of the couple to our right waiting for their refill drink and takes the order of the couple to our left who were waiting for their first drink. He makes eye contact with my husband who holds up his hand to say, "Us too!"- and then walks back to the other side of the bar. I jokingly say to my husband, "Oh I guess he can only make a couple drinks at once" and we have a good giggle. THE ULTIMATE RED FLAG: The server comes back and brings the two couples on either side of us drinks. He tries to then walk back away and my husband says, "Hey buddy can we get a few drinks?" He looks at us, annoyed, and says, "Yeah are you waiting for a table or just chilling?" Confused, my husband says, "Huh?" The server repeats himself, "Like are you just chilling at the bar or are you waiting on a table to sit down and eat with us?" My husband says, "Oh we're just looking to grab a couple of drinks." The server then says, "Oh I've got like five people waiting over there that I really need to get to so I can't grab you drinks right now." And walks back down to the other side of the bar. I have never in my 37 years of my life been denied a drink at a bar because the bartender was "too busy" serving other patrons. He was basically telling us that we were less important because we did not sit down to eat there (all the while we were taking our food out!). When I tell you the two couples we were in between looked at us like: "WHAT THE HELL!!??" I think everyone's jaws were on the floor, including each of ours. The real ridiculousness of it all is that my husband's order is a Bud Light and mine was a Titos and soda- two of the easiest drinks for a bartender to handle. He easily missed out on an extra $15 tab plus tip. This is just poor customer service. Implying that other customers are more important than another is not a good look. My husband and I reside in Melrose, which is a dry town. We cannot order a drink at a restaurant without ordering food. I know nothing of Burlington being the same way, nor was I able to find any policy on Jack's website regarding not serving customers who just want to grab a drink. If this were the case, why was there a big group next to us at the bar with drinks and no food? Do better, bartender. Needless to say, after this incident, we wanted to get out of there as fast as we could, but we had to wait for our pizza. Aforementioned we ordered our pizza to be ready at 6:30, but we didn't end up walking out of there with pizza in hand until 6:55. I want to give grace to Jack's that they simply were not prepared for the publicity after Barstool did their review, so the timing of pizza can be forgiven. However, I hope the manager, who we told what happened, does take service mistakes like this seriously, because this was not just poor customer service, it was downright rude. I hope for the pizza's sake that these kinks get worked out. We will not be going back to see if they do. read more

Good pizza but very inconsistent from each visit. Sometimes it's great and deserves 5 stars, others you wonder who the F made your pizza... for that reason I go elsewhere read more

Jack's brings the taste I have been looking for. I haven't had as good of pizza in years. My favorite was/is Regina's 9.6 in the north end. Jack's to me is a great tasting pizza 9.4 delicious. Looking at the pizza when we picked it up we couldn't wait to take pictures. If your in the area stop in. If your not go there its worth the drive. Very pleasant on the phone a polite when we picked up. Will be dining in soon. read more

Jack's Coal Fired Pizza - Couldn't wait delish pizza - Pizza Near Me - Burlington, Massachusetts

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Got two large pizza to go the other night. Wasn't that impressed. Kind of bland really. Such a bummer. Kind of expensive, too. The leftovers test proved to not improve the pizza. I do like that kind of crist. Not too thin. Sort of puffy and doughy. Price is high for average pizza. $43 for two large one topping pizzas. read more

Went here due to the One Bite review from Barstool Dave Portnoy. His experience taking out a cheese pizza was VERY different from our dine in experience. We walked in and there was maybe one or two other tables in use. We were told by another guest "be careful to watch them because they forget things in your order." Oh no. Not a good start. Pizza lacked flavor. Our appetizers were delivered incorrectly. The meals were not good. Staff were not super friendly. Not going back to this place. Overall, maybe a take out cheese pizza here and there but dine in and meals are a definite no. read more

Walked in here on a whim for a weekday lunch break as Temazcal next door was not open. Ordered a pizza (polpetta I think) and it was delicious! We were directed to sit in booths near the bar due to short staffing but we did get decent service though from 2 different people. Would try again. The interior was nice, red cushioned booth details which reminded me of the decor from the old Del Frisco that used to be in the area. read more

Eh meh. My family and I were excited to check this place out as we love a good coal fired pizza and Banoffee Pie. After looking at the menu we realized this place has BOTH. We thought we hit the jackpot as Banoffee pie is really hard to find nowadays around here. Its a cool space that has retro diner vibes. They seemed extremely short staffed as our waitress was doing it all. She was the only one there and was working all the tables plus the bar. There seemed to be a nice lunch rush on a Saturday and she was alone besides the help from what looked like a manager. We ordered a salad to start and a pizza that we wanted with half toppings half plain (cheese). The salad came and the pizza was served seconds after - and the order wasn't right. The whole pizza was with toppings when my hubby doesn't eat the toppings I ordered for my half. Our waitress was in the weeds and when she came back I let her know the order was wrong. She said that sometimes it just happens...it was clear my hubby was scraping off all the toppings... a little bit of an odd response but we understood she was extremely busy and overworked. The pizza was just okay, we expected coal fire to be crispy and it seemed like they took it out of the oven too fast as it had no "crunch". Banoffee pie was OK. There was SO much of a lag between getting things (check/boxes) which was a little frustrating as we were with our six month old son. It was also FREEZING. Not sure if there was a malfunction with the heat up near the front/windows but it wasn't a comfortable experience. Nothing to write home about - just an OK experience - thank you next. read more

Saw this place on Phantom Gourmet, so decided to try it. I wasn't disappointed on food and friendly service only disappointed was they supposed to have both coal fired and wood fired pizza, but they only have coal fired pizza We ordered pizza and pasta dishes both was very good and tasty. I will be back. If you're in the area, try thus place and I really think you'll like it. read more

I haven't visited this place in person yet but have ordered through UberEats several times and absolutely love their pizza. I don't live very close to Burlington, so by the time our food is actually delivered it's often a bit cold, but even so it's totally worth it. The crust is excellent and the selection of specialty pizzas is, too. My favorite is the Forager's...if you like mushrooms, you really need to try this pizza. It's incredible. We also love their garlic cheese bread, and the Banoffi Pie was pretty good for dessert. This is definitely on my list for when I start going to restaurants in person again, but in the meantime, I'm so glad they're on UberEats. read more

I called in an order for pick up and sat at the bar, I had wanted to get something to drink while I waited. But no one acknowledged or greater me while I was sitting there, was there about 15 minutes. Pizza was good but not might return based on service. The young man who took my order and payment was nice though read more

Jack's Coal Fired Pizza - Pepperoni with sausage - Pizza Near Me - Burlington, Massachusetts

There's a difference between coal fired and burnt to a cinder. I got burnt to a cinder.

19$ for pure pizza dough no sauce no cheese ... disappointing!!!!!! Daves from barstool rating was definitely of the scale read more

Jack's Coal Fired Pizza - three slices missing - Pizza Near Me - Burlington, Massachusetts