Love coming here for my oil changes just for the convenience that I'm able to stay in my car! Today…read morethey went above and beyond by checking my cabin air filter that has never seen the light since I've had my car. It definitely put up a fight but they were determined to get to it without damaging my vehicle! They even cleaned my crusty windshield without me asking! This team was AMAZING, they were so quick, informative and gentle! Marshall, Brittanie, and Brenna definitely knew what they were doing and I hope they're there again when I'm back and may their pillows always be cold at night

I came for an oil change and they stole my engine cover. I went back when I noticed it was…read moremissing. I showed them the invoice the manager there saw the people who worked on my vehicle and said that they no longer work there. He said that he had similar complaints before and that he would be ordering me a new engine cover. This was several months ago and never got a call back. I still don't have my engine cover. all the years of me driving and getting oil changes this has never been an issue. My car had 10,000 miles on it and I should not have left Jiffy Lube without my engine cover.

Staff is awesome ... they actually check in with you via text or email to ask if they can assist…read morewith anything pertaining to your vehicle ... not just tires

The service was quick, efficient and the staff were extremely helpful and very pleasant. Thank you…read moreBig O

I'm not exactly mad, just disappointed. I called at 7:45 am and asked if there was any availability…read morefor a same day oil change. I was told yes, noon would be a good time. I set the appointment for noon. I showed up on time. My car didn't get pulled into the garage until 1:45pm. When I asked for an explanation, I was told they work in order and do not double book because they are a smaller shop. That sounds like a good thing but that clearly isn't what happened. I asked if they have an estimated time for each service. They said yes. Again, this is a good thing if adhered to. So what's the point in scheduling an appointment? I was told an appointment is just to guarantee that you get seen that day. Poor customer care. They are clearly double booking appointment slots and booking multiple services in one appointment slot and working over the appointed time causing the whole day to be backed up. Time management and communication goes a long way in customer service.

Made an appointment for 11am for an oil change and tire rotation, didn't get my car back until…read more6:30pm. Called me at 4:30 saying they just took my car back and they couldn't find my lugnut key. They stated the glovebox, center console and trunk were checked... it was in my glove box the whole time. Whatever everything aside paid $100 for an oil change and vehicle inspection so standard prices.

I had Joe come out to my house & replace broken ignition on my plow truck. He was prompt on…read morearrival, worked quickly and didn't charge an arm or leg for repair. I would and will recommend him to all my neighbors and already plan to use him again for tune up/ oil change after snow season. Give him a call u won't be disappointed!

The team at this location is great honest and great work Jim is a great guy to work with to keep…read moreyour car/truck running good.

I brought my car in for a simple oil change mid morning and was told it would be done the same day…read more There was no communication about delays, and the service was not completed.

Had commercial inspection on a new business opening. Inspector Joel was on time, knowledgeable,…read moreinformative and professional. His report was incredibly prompt; ie, within two hours of completing the inspection. It was immediately used as part of the escrow process on the part of the buyer. Well done Joel & AmPro!

These professionals provided exceptional service, responding swiftly and with extra consideration…read moredue to my veteran status. They pinpointed various important issues, enabling me to effectively negotiate on my home purchase.

You don't usually walk away from a home inspection thinking, "Well, that was fun." I did. A…read morelittle weird, but true. So, I am buying a house in Pueblo. And it's adorable. But anyway... Let's start with: Colorado's Choice is open on Sundays. Yes! Crazy, I know, and yet, they are. Which I was very happy about. Because it was Sunday when I wanted to make my appointment and I didn't want to wait. I'm very excited. I called and got a pleasant man on the phone who took my information and set up an appointment for Monday at 9 am. Because that is a person who understands what it's like to not want to wait. I pulled into what will soon be my new driveway at 8 minutes before 9 and the inspector was there, parked at the curb, getting his inspector tools all ready. He walked over to my car and greeted me when I got out. He introduced himself, Jerry. And then he told me how adorable my house was. I liked him right away. We chatted while we waited for the real estate person to let us in. We took a casual tour around the outside. He kept pointing out all the features that made me love the house. I liked him more and more. We finally got in the house and we went to work. He promised that he was going to be really critical and he was. Which is exactly what I wanted, for him to make me a to-do list. And he did, a nice long one. And he prioritized it for me. He did a great job and he was fun to work with. We chatted and I threw out my decorating ideas and he agreed. You gotta love someone who agrees with you. So, go to Colorado's Choice and meet Jerry. You'll have a great time.

I am glad that I chose Colorado's Choice Home Inspections. This will be the third home that I've…read morebought. I honestly thought I could have performed better inspections on my own in the past. Jerry performed the inspection in Pueblo, CO. He documented all of the problems (minor and major). I appreciated all of the pictures that he included with his reports because it made it very easy to communicate with the sellers the repairs that I wanted. Jerry was very flexible in his schedule to accommodate my real estate agent running a little late. His paperwork and forms are top notch. He relayed all of the information to me quickly and efficiently. I cannot express how happy I am with his work.

Quite honestly these gentlemen at this shop saved my jeep! After the theft recovery, I reached out…read moreto the owner Chris. He listened to my horror story and without making any promises he told me they could make it better than it was. It is truly a blessing that anyone wanted to help. Wayne brought my jeep into his secure shop, he began with the ignition and then just tackled one thing at a time. The jeep was covered in spray paint and he was able to remove all the spray paint, he rebuilt the dash board, replaced the carpet, recovered all my seats and replaced my rear seat. So many changes and I couldn't be more grateful. My jeep is in great shape all because of Wayne, he is amazing!

Staff here are pleasant and friendly. They answered all of my questions and were helpful for a…read morefirst-time car buyer. Their vehicles are competitively priced & their 'clearance' sales are some of the lowest I've seen. I also like supporting family-owned businesses because interactions feel more genuine than they do with big corporations. The individuals I encountered at Family Motors seemed genuine and down-to-earth. That large part of Family Motors gets a 5/5. Unfortunately, my criticisms outweigh my compliments. They are incredibly disorganized as a whole, and this leads to miscommunications, lack of clarity on certain issues, and stressful time crunches to meet deadlines. The manager isn't always good with follow-up & what ends up happening a lot of the time is you have to do most of the legwork in contacting him to figure out what's going on/what you need to do. For instance. The car I bought from them has shitty tint on the windows, and before I bought it Chris said it would be removed. The back window is still partly covered with tint & sometimes impairs visibility. He did try to set up a day where I could come in to get it removed, but he just told me when the tint removal guy was coming in & didn't specify it was a personal appointment made for me at that time, so I thought I could go in at any point that day to get it removed. He made the appointment for 9AM, so when I showed up around 2PM the removal guy was long gone. But, more on their inherent disorganization... My biggest issue I've had with them is they almost f**ked me over on a car loan. I bought a cheap used car from them & applied for a car loan through Family Motors because I'm broke AF. I was accepted by PPCU so I had to begin filling out paperwork with Family Motors to send to PPCU. My loan cosigner is my mom, who lives 1,000 miles away. Obviously, when you have a cosigner on a loan, you need their signature on the paperwork as well. The manager's daughter helped me fill out the paperwork. I gave her my mom's address, confirmed it several times, and it was printed at the very top of the paperwork in plain sight. The deadline for the first loan payment was in 3 weeks so I was constantly checking in with Family Motors wondering when they sent the paperwork to my mom because I didn't want to have a late payment in my record. Each time I checked back with Chris, he would tell me to just check back with PPCU later as they were obtaining the required signatures. The days were drifting by, the deadline was getting closer, and I still heard nothing about paperwork. Then, my mom's paperwork was accidentally and rather carelessly sent to MY address. Normally, this wouldn't be a big deal to me, except this 'little' mistake ended up delaying the paperwork for another week & making me late on my first loan payment... Thankfully, PPCU was very understanding; I explained the whole situation to them & was contacting them on a daily basis about updates/whether or not they received the loan paperwork. They took note of my initiative & responsibility, and didn't penalize me for my late payment. I was more on top of things as a consumer than the business manager was. Interestingly, Family Motors didn't tell anyone at PPCU that the reason the paperwork was delayed was because they screwed up & sent it to the wrong address... Did Family Motors expect me to take the fall for their mistake?? Anyways, after I told PPCU this tidbit of information, they had to contact Family Motors because they basically admitted to me they had no idea what was going on. Everything was up in the air & chaos ensued until things were finally sorted out. In summary, Family Motors has the potential to be a great business. Both Chris & his daughter were humble, flexible, & good-natured, and that's half the battle right there! Good customer service is hard to find but I think Family Motors truly strives for that. All they need to do is get their shit together & keep a tighter ship.

I have two vehicle a 2010 Nissan Rogue and a 69 form f-100. Books has worked on both my vehicles…read more The have friendly and knowledgeable staff! I had some work done on the rogue I was previously quoted $1050 at a corporate shop. Got It done at books instead for only $800. These people treat you with respect and will actually show you what is wrong and talk you through what they plan to do! Best shop in The area hands down. I'll only be taking my vehicles here from now on!

We were driving to CO the day before Thanksgiving when our car started smoking on I-25 outside of…read morethe Springs. Big 18 wheelers are cruising by at 80 MPH plus we had our daughter with us. We are 3.5 hrs from my family and 4 hrs from our house. Wah, bad scene. Called AAA, their driver recommended Book's Auto, conveniently just a few miles from where we'd broken down. They couldn't fix it while we waited, so Ron from Books called Hertz, who send a car right to their location for us to continue on our trip. The car was ready Monday afternoon. These guys were so helpful and honest, and made a difficult situation so much nicer- they deserve your business.