This company was unp, did terrible work and were arrogant and rude. When they left after lieing…read moreabout there work which was confirmed by several other companies. My neighbor saw them run several cars off the road and stopped in a round about yelling obscenities at other drivers. Guaranteed there good ratings come from family members!

They come quick for the original quote/ estimate but scheduled work took more than five visits to…read morecomplete with cancellations galore. Called weeks ago about an issue with some wiring they did, Forget about getting these guys back. I don't generally post negative reviews but feel it's time....

I needed to have a licensed contractor who specializes in roofing,inspect my roof for damage…read more Daniel Overstreet arrived on time and was very pleasant and patient. He did a complete walk through of the interior of my house to assess for any roof leakage and then went right to work on the exterior roof structure. He took several pictures and explained to me that my roof was leaking in several places. He asked if I wanted it repaired right then and there to prevent further damage until I could secure a roof replacement. I agreed and he immediately went back up and repaired any areas that needed it. He explained everything he was going to do and also took pictures of the work finished. He was also very reasonably priced. I had spoken to other companies who provided appraisal services and they were expensive and none of them offered any type of temporary repairs to prevent further damage. I am very happy with the service I received and would recommend this company for this service to anyone who needs it in the future.

I hired this company to install new kitchen cabinets, which were identical in size and placement as…read morethe old cabinets. The project took two days. Day one, was pretty good, two guys started the job, but were not able to complete in one day. One of the "day one guys" informed me that he doesn't normally work my area, and would not be returning to complete the job. Because it was obvious that he was the most knowledgeable regarding cabinet installation, i callec NIHS to inform them that I was willing to wait until he was available, unless they had someone as knowledgeable. I was informed that they would send someone with matched skills. When they day arrived to complete the job, they sent one of the original guys, who had already admitted that he wasn't very experienced in cabinet installs, and more or less, followed the lead of the experienced guy. The second guy looked like a high school student, so I thought, ok, you cant judge a book by it's cover. However, when the first challenge arose, he had no clue as how to deal with it. He literally just stood there and scratched his head. He really didn't have a clue!! Well the inexperienced cabinet guy had to take charge, and I will let the pictures speak for the work.

If your looking for simple electrical work then riser can do it but if it's something else then…read morethey are not your people. Not even sure if he's currently certified or if he has enough knowledge to tackle common issues. He charged me and did a hack job that I had to get re-done by a different technician. Tried to contact Riser to no avail obviously! Buyer beware type a service here!

Half the lights went out in my apartment suddenly and I needed someone urgently to come fix it…read morebefore it got dark. Since it's around the holidays, my Landlord wasn't able to send the usual maintenance team urgently. Chris And his team were super responsive, quick, crystal clear in their explanation of the fix, and even politely waited for me to finish a work call so they could show me what they'd done. I'll definitely call them again if I ever need anything & will refer Riser Electric to my landlord. Thanks Chris!

Called in to ask for an estimate or quote based on my current issue, and was oh so helpfully told…read morethat they not only "don't give prices over the phone", would have to send someone out to take a look at what's needed for $125.00, and that any travel expenses would be additional. Just to confirm, I asked the person on the phone "You want me to pay a hundred and twenty-five dollars for a quote?" and was told that amount wasn't for the quote, it would be for sending someone out and repeated that they don't give prices over the phone. I'm sorry, but to me that's the same thing. For $125, they'll send someone out to look at my outlet and appliance, estimate what amount of time it'd take to do the work, what materials are needed, and once labor is added in what that'd cost me. How is that not charging me for a quote? Mind you, while I'm being vague about my needs here on yelp, on the phone I most certainly explained what the issue was and what I thought I would need. I side-eye any business that can't take some straight-forward information like that and at least give an estimate based on having handled similar issues before. So, while I can't leave a review based on their work, I can still leave one that hopefully spares some people a wasted phone call.

Suddenly last night my power went out, scared everything out of my kids, we had to bundle under…read moretons of blankets because of the cold, was not a good situation. I called a few different companies, and these guys were the only ones who answered. The receptionist was really understanding and accommodating. Her name was Rachel, and she helped send out an electrician as soon as possible. I was really surprised when the owner, Marvin himself, showed up. Apparently, Rachel told him that I had 3 little kids and no heat, and he came right over. He figured out it was an issue with Con-Edison and checked all the wires, and everything and got everything fixed as soon as possible. He was really nice, and respectful. Also, it was great because apparently Electricians cant fix things with Con-Ed if theyre not licensed, so I was smart to only accept licensed guys. Will definitely use them again if I have any more issues.

Had a badly clogged boiler and they worked on it for over two hours to get it back in shape. Very…read morepleased, recommended highly.

awful - BUYER BEWARE - dishonest! Sales doesn't care, once you sign they're gone and the add-on's…read moreare "necessary" - LOOK elsewhere - take my advice, these folks have ZERO integrity

WARNING: DO NOT HIRE! If you are an existing customer DO NOT ASSUME they are operating under the…read moresame business practices as in previous years. They do not disclose that they now charge you $175 just to show up! (Roto Rooter charges NOTHING for a consultstion). DEMAND a quote BEFORE they begin the work. DO NOT ASSUME they will assess the work, tell you the issue, how much theyll charge then allow you to decide if you want to move forward- as theyve done in the past. I own a multifamily property in BK but no longer live in the state. This company took advantage of this and performed work I never asked them to do then OVERCHARGED me for all of it. They also take it upon themselves to "fix" other issues they notice all in an effort to charge more. They assume most consumers are ignorant as to how much parts and labor actually costs. Tried to charge me $718 to REPLACE A FAUCET (NOT THE ENTIRE SINK) a faucet that I ALREADY PURCHASED. Stated they encountered "serious additional issues" while replacing it. If they found "additional issues" why not call me to let me know at that moment? Stated they took pictures then would send it to me. That made no sense like why take pictures? But okay waited for the pictures. Weeks later after I called back they said the "other" plumber who did the work deleted them!!!" MY husband reminded me he asked this plumber for an itemized bill because "hardware" and "parts" is hogwash! My tenants told me what they told them they did and it does not reflect whats on the invoice. 2nd why tell the tenants if I am paying you? Why not take MY call that day then tell me? Why send a bill 2 months after you left the property? Lastly, I had to pay other plumbers to come after them and fix the work they didnt! Now they are threatening to put a MECHANICAL LIEN on my property if I dont fully pay the BOGUS bill. Unscrupulous, price gouging! Now we have to go to court! Use ANY plumber BUT this one! Received FOUR different total charges...intially $1800, then $1500, then told dont pay anything via phone, then after I asked him to confirm that via text he texted $1100, then sent another bill for $1500. Absolute INSANITY!

I often prefer to YouTube repairs and not admit I need help. Or I call my landlord...I know my…read morelimits. After an entire morning of failed attempts to declog my bathroom sink, my wife reminded me that professionals actually know how to do it. We called and they were available that same day! Such a rare thing in NYC - rates were fair ($135 to snake it out - cash or check). He did arrive later than anticipated, given a 4-5pm window but didn't arrive until closer to 630pm - to his credit he accidentally went to a similarly-named street further away. All that aside, he was quick, efficient, and now I brush my teeth with the greatest of ease.