Had an excellent experience purchasing my new eyeglasses at JD. They have fabulous selection of trendy designer glass frames that I didn't find at chain and warehouse retailers. Cindy was patient, attentive, knowledgeable and honest. I have no doubt that my glasses will be perfect! read more

The only issue I have with location is the receptionist(s). They have a tendency to forget they are there to assist the patient (customer). If you can get through them, you will be happy and thankful you stuck it out. The exam is thorough, the glasses are good quality and reasonably priced. read more

This is ridiculous! This place owes me 211 dollars. It was the 4th time I parked here after 6pm. last night it was 11pm! Meters in Charleston stop at 6pm. Their signs are VERY misleading and they target newer cars from what Iv been told when I posted on social media and other locals dmed me about the same experience with their parking lot. When I came to pick up my car they told me it was because I didnt have a badge to park there. NO WHERE does it say a badge is needed. they are scamming people with their signs being its Private Property so nothing can be really done about it. I just want to warn the community of this greed and petty behavior. You WERE closed. it was after 6pm as stated on the sign on a Thursday. I am now out 211 dollars that I could not afford I am a local not a tourist so I take this as a huge disrespect. CHANGE YOUR SIGN to customer only! read more

Jackson Davenport Vision Center - CHANGE YOUR SIGN to customer only parking. a$$holes. - Optometrists Near Me - Charleston, South Carolina

RUDE rude rude rude... pretty much all I have to say. Parked my car outside for less than 20 seconds to go inside and got physically blocked in by a rude employee who parked her car behind mine and told I was being towed. Yelled at and belittled by a miserable woman. Terrible people here, truly, no class. read more

Jackson Davenport Vision Center on King Street in Charleston is a great place to go for all things eyewear. I really like their selection and all of the services that they offer here. I can usually find one or more items to purchase every time that I go here. The staff here is very helpful and accommodating to make sure that you find exactly what you are looking for. read more

Jackson Davenport Vision Center - Jackson Davenport Vision Center - Optometrists Near Me - Charleston, South Carolina

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It's the only optometrist that I've used since I moved to Charleston SC over 30 years ago. Makes germane recommendations when necessary and has free off-street parking across from its location on King Street even! read more

I was visiting Charleston last week and my lens popped out of my brand new progressive transitional glasses. It was a Saturday afternoon I called Jackson Davenport they welcomed me the optician fixed the lens perfectly would not accept payment and they could not have been kinder and more accommodating. Now I would fly back to Charleston for my next pair of glasses. Just wonderful lovely caring staff read more

I was visiting Charleston this past weekend with my mom and sisters. I wear daily disposable contacts and threw away my only pair on Thursday night as I forgot to pack my contacts for the weekend. By Friday at noon I had contacts again thanks to this place. This team was amazing from the moment I called in desperation to the minute I left their office with sample contacts to get me through the weekend. Barbara helped me get my prescription via email from my Doctor to them and the Doctor at JD even looked to make sure the pairs they gave me were comfortable and that my vision was satisfactory. Thank you so so much Jackson Davenport! read more

I had great experiences with this business UNTIL I requested my PD or "pupillary distance." The reason I requested this magical number is because it is the one number that is essential for getting a pair of eyeglasses made. Jackson Davenport has a record of this number, a fact which they readily admit. Even though my PD is health information specific to me, they refuse to release it to me, going so far as to omit it from my chart. The only possible reason they could have for refusing to give me my pupillary distance is so that they can charge me a considerable markup for making my glasses in house, thereby cutting out internet based eyeglasses providers. This is unfair and infuriating. If I were you, I would go to another optometrist if you want to have unfettered access to your own healthcare information. read more

Katy (Katie?) was very friendly and helpful. I needed my crooked glasses refitted and was in and out of the shop in a matter of minutes, including a pleasant chat. Furthermore, my initial impression of the shop was that it was nice and clean. read more

The glasses and selection are awesome but the best part is the staff. They are all so helpful and informed. I needed glasses for the first time and they helped with my eye exam and then helped me find the best pair of readers. Now I can read everything. Thanks Jackson Davenport. read more

I think I've been dealing with Jackson Davenport for 20 years for me there's no other option. I had an eye issue come up this week that was very serious and Kayla was incredible. Worked me in and the issue was gone within two days with the proper medication. They do much more than glasses. read more

We are from California and vacationing out here. I happened to leave my sunglasses at home so we decided to check this place out for a replacement pair. We were helped by the nicest most friendliest lady, but I don't think I caught her name :( (sorry). She was a blond haired lady and seriously the best service I've had in quite sometime! I'm so glad we came upon this place, they went above and beyond helping with my sunglasses purchase as well as a direction on what to do in the area. I would highly recommend this place if you are in need of glasses. read more

I recently moved to the Charleston area and was looking for a place to fix a pair of mykita glasses. The employees at the Jackson Davenport Vision Center were more than helpful in resolving the problem. The entire staff was friendly and even had some dog treats for my four-legged friend. Thanks again, I will be back for next pair of glasses. read more

I was close to purchasing an expensive pair of eyeglasses at a business close to Jackson Davenport, so I wandered down to Jackson's to look around and compare. I was the only customer in the store and there were at least four or five store employees milling around me. Not once did anyone ask if I needed help or even acknowledge my presence. I picked out about 6 frames and sat down at one of the tables in the middle of the store to try them on. STILL no attention. By this time it was pretty amusing (and incredulous), so I quickly determined none of the frames suited me and I got up to leave. Not a head turned...I could've thrown all the frames in my bag and left a happy camper. Jeez. At least I didn't have to suffer sales pitches, but I wonder how their business is when they can ignore a potential customer. read more

Let me just say the service I received from Dr. Jared Fisher was as good as any I've received from anyone. In any industry. Ever. Here's the situation. I was getting married in Charleston at 4:30 pm. I woke up that morning with red, watery, itchy, pained eyes. Needless to say, I was freaking out. Luckily I located Jackson Davenport's address online and drove to their office. Dr. Fisher gave me an exam, provided me with the necessary medication, and offered to see me again in the afternoon! I gladly took him up on it, saw him two hours before the ceremony, and he gave me a follow-up exam and provided priceless advice. My ceremony with off w/out a hitch and I owe it all to Dr. Fisher's expertise, patience, and kindheartedness. In my time of need, he went above and beyond and I can't thank him enough for it. If you are in need of an eye doctor, go to Dr. Fisher. You'll be happy you did. read more

These folks are wonderful. I was in town for a brief vacation, and needed some immediate help. They treated me as though I was a regular and loyal customer. The staff was most professional and the help was instantaneous! In addition, they have a wonderful selection of frames. This is the place to go if you care about your vision and your eye care. read more

I bought a very expensive frame from Jackson-Davenport that failed after one year of use. I sent them an email (from Vermont where I live) with my concern. Before I could call them on Monday they had already ordered new frames and lens to replace my pair at no cost. Yes they are expensive (relatively speaking) but their service is superior. This is how a business is supposed to be run with the customer's needs first. These folks are great and will take fantastic care of you! read more

Very good selection of designer sunglasses including Oliver Peoples, Maui Jim, Costa del Mar (best selection in town), Ray Ban, and more. Service is excellent. This is an optometry shop, so they know their lenses and know that price often doesn't correlate with quality. I've bought several pair of sunglasses here, and the price at the register is often considerably lower than the price on the glasses. They always include a quality case and cleaner and often a t-shirt. read more

Wow, I came to Charleston and my new glasses were all a big mess. They were hurting my nose and giving me a headache. I called this location and spoke to someone to get my glasses adjusted. After working with the glasses they were perfect. When I asked about how much they did not charged me. This is when people help people. Thank you for your service. read more

Honestly, the best pair of prescription lenses I've ever gotten. I have progressives and a horrible astigmatism. Worked with Nancy. This is not inexpensive, but the quality is outstanding. Selection of unique, higher end frames is hard to beat... I can see so much better now it's amazing. read more

Absolutely terrible service, will not be returning. The receptionist was extremely rude and I have been in pain the whole day because the contacts they prescribed. I don't normally write reviews but the world must know. Many other places to go in the Charleston area. Please never go to Jackson Davenport. They are awful. read more

I would rather be blind than return to this office for treatment. There was no explanation for prescription and felt rushed during the entire appointment. Will not be returning. Guess hindsight is 20/20 but I know I, certainly, am not. read more

These guys are fabulous! I broke my glasses while vacationing on nearby Edisto Beach, looked on Yelp for help and found this Charleston business highly rated. Set my GPS, drove 45 minutes and they repaired them for FREE. Go do business with these folks! read more

This is by far the best spot to buy sunglasses around. Lyndsey was so great and helpful! She was patient, attentive, and listened to our needs. Thank you for the awesome customer service, fair pricing, and huge selection. We will be back soon! read more

"They recommended very expensive contacts which ended up being extremely uncomfortable and when I went in to have them switched back to what I was comfortable with, they tried to charge and were EXTREMELY rude when I tried to question it. Never going back ever again. This place is super expensive and their receptionist (Barbara) is the rudest women I have ever met. Would give negative stars if possible. Stay FAR away. I would recommend SEE on King St 100% and should have been going there for the last 6 years instead of Jackson Davenport." read more

I'm giving them a 3 star and I'll explain why. I came in looking for some reasonably priced glasses and was greeted by the owner. I told her what I wanted to spend and after trying to show me ones way out of my price range she then disappeared after being on her phone the whole conversation. I was wondering around about to leave (bc no one was helping me) when thankfully a lady named Cate then asked if I needed help and she took her time and showed me ones that I ended up getting. Cate was so kind and so professional, I can honestly say she is the one to see about glasses. The whole time I was talking to Cate the owner showed back up and literally stood in the corner staring at us to the point I almost said something. She isn't exactly welcoming so ask for Cate if you decide to shop here. I'll probably go back, I'll call first... read more

I broke my glasses. I brought them here and within 15 minutes they were repaired. While waiting at least 3 people asked me if they could help me. I wish my optometrist at home treated me as well. read more

Very poor service on expensive glasses. Cindy was good but unfortunately "Nancy" the owner got involved and she has no clue about fitting glasses or about customer service. read more

Stopped in while shopping in Charleston because my glasses needed to be repaired. Cindy Straley greeted us and had them repaired in no time flat. When I asked how much she said nothing and wouldn't take payment. I was so impressed by her kindness. I would shop at Jackson-Davenport in the future read more

Wonderful customer service! Stopped in for eyeglass repair, while on vacation, and they could not have been more helpful and courteous!! Southern hospitality at its very best! read more

I bought some Warby Parker glasses online that arrived crooked and did not fit my face well. I called Jackson-Davenport and they said I could just come on in. Even though I did not purchase my glasses from their store, they were extremely pleasant and fast about adjusting my frames. I realize their frames are on the pricier side, but based on their customer service I will definitely be back to try them again. read more

Just read Amy's review and incredibly, I had the same experience. I was in town for business and tore my contact lens...usually I carry a spare (and never need it), but this time I didn't have one. I ran into Jackson-Davenport, and the woman behind the desk was so friendly and helpful. I explained the situation, and she took down the number of my optometrist in California. While I was in a meeting, she called and got my prescription...when I came back at noon, she had a pair of contacts waiting for me, and wouldn't even let me pay for the contacts...she helped out with solution and a mirror, and I was on my way. If they're this nice to someone from out of town who's not even buying something, I can only imagine how great they'd be if I were your regular eye doctor. Wish my regular optometrist were this customer service focused wow! read more

This is the best shop in town. Ask for Danny he is great. We were visiting and looking for a pair of glasses and checked out a couple of other stores. Everyone was extremely friendly, knowledgable and were just happy to help. They knew we were from out of town and said if we have any issues with the glasses to ship them down and they would take care of it on the house. They even threw in a hat for shopping with them. read more

Absolutely the worst place to go for any type of optical issue. The workers there, in particular the tall, older woman with short, reddish hair are astonishingly short, demeaning, and unhelpful. I have lived in Charleston for 14 years and have gone there a number of times before. Every time, I was met with hostility and a general "why are you here? How can I get rid of you?" And every time, I chalked it up to "maybe she's having a bad day." This time however, I walked in with a general question about how or if they could repair my glasses and before I could finish, the salesperson tells me "there is no one that will help you here or anywhere." It was a simple frame joint replacement, and I was apparently some sort of idiot for even asking. I would not have rated it so low or been so derogatory to this poor excuse for a business had I not been able to fix the "unfixable" easily with some research. Disrespectful and definitely would not recommend. read more

If you are in the market for sunglasses then I suggest you go no further. First the selection is the best in the Charleston area. However the service goes beyond what you would expect. I have bought several pair of Maui Jim sunglasses from the King street store. 2 years later when a lens chipped or the main frame broke JDVHC fixed it for a nominal charge and I had essentially a new pair of sunglasses. So if you plan to stay in the charleston area and keep the sunglasses or expect service for them then this is the store for you. If you dont expect those things this is still the store for you. read more

So thankful for Jackson Davenport Vision. I am in town for an event and tore my contact. They helped get me a new contact ASAP and couldn't have been more lovely or helpful! Thank you JDV!! read more

As a previous customer, I was surprised and upset to learn that after paying for an eye examination, the store manager refused to give me the full results, specifically the DP measurement. She said I could have it only if I bought glasses from their store. This policy of benefiting the store at the expense of the customer is not only bad business, it could be considered fraudulent since I paid for something they refused to deliver. They lost a long time customer. read more

These guys (especially Danny) are awesome! I bought sunglasses from them in May, but once I returned home to Arlington, VA, I realized they didn't fit well. I came back to Charleston for a visit recently and stopped in to look at other sunglasses. Danny was absolutely wonderful and allowed me to exchange the sunglasses for a pair that worked better for me. If you need sunglasses or glasses, this is the best place to go. The customer service is top notch and the selection is wonderful! read more

I have to say, I'm always blown away at the level of customer service with Jackson-Davenport. I bought a pair of Costa Del Mar sunglasses and have managed to break them twice. I was even willing to buy a new pair and they talked me out of it. The first time, they replaced my lenses and it cost next to nothing. Today I went by because I broke the temple on one side. They called me to let me know they had fixed them and wouldn't even charge me after I offered. I think it's safe to say I won't be buying my glasses from anybody else. They go above and beyond. Thanks for all you do! read more