In the "big three" of military banking institutions, none is better than Navy Federal in my honest…read moreopinion. I discovered them online and while I'm not active duty, my father served for 28 years which makes my mother and I eligible for membership. Rinnie B. (one of the managers) at this branch is truly outstanding. She not only answered several questions about my checking account, but got me approved for a credit card (with a much larger limit) and half the interest I was paying with another bank that promises to be "of America" in its name. Not only did she do this, but helped my mom move her accounts over, and even refinanced her new car at less than half the rate of a bank with a stagecoach in its logo... The only complaint is that if you make a deposit at a non-Navy Fed ATM, there's a 5 day hold on the deposit. Given that most ATM's are ones which do not require envelopes, I would think that the deposit could be verified instantly. Other than that, Navy Federal is an excellent financial partner.

This is the worst Navy Federal I've ever been to. The only other review stinks of being written by…read morea friend of an employee as well. There are no coast guard stationed here in Nevada, lol. How does a bank that works with military not exchange foreign currency?!? "We don't have access to exchange rates and just don't deal with any of that." That's like one of the 5 basic services you might need from a physical bank. I can maybe understand not stocking foreign cash, but at least having the basic functionality to quote a fair rate and exchange dollars at a minimum. They actually recommended I try Wells Fargo out in town, lol. Additionally, I attempted to finance a home through NFCU and dealt with so much incompetence from the loan officer I pulled the plug and started over with USAA and had a much better experience.

Churchill County Credit Union has been there for my family for over 20 years. They have helped my…read moreparents, myself and my kids with many great low interest rate loans throughout the years. If I ever have a problem they are understanding and helpful. I don't live in Fallon anymore, but I keep them for my lending needs because they are always so helpful. Linda is my go-to gal and I couldn't be more thankful for her.

I'm seriously curious if I and the lady who left one star are talking about the same place…read more.. This credit union has been a Godsend in our life. The ladies are generally incredibly nice. They've also played a pivotal part in helping us fix our credit. They've always been there when we needed something. I could sing their praises all day. If you can't get a product or service here, it's because your credit or payment history situation simply won't allow it. They have rules to follow like any other financial institution. They're not above laws, rules, or basic considerations and practices that keep their business healthy just because they're local.

Rich at H&R Block has helped me for the second year in a row. He's professional and friendly. I…read morecan't think of anything negative to say about this location. It's a great experience. Give it a try.

I've been going here almost 30 years and they are so professional and helpful. The owner, Theresa…read moreBuchanan is a power house who knows her tax laws.

We started off with a different lender, but switched to Primelending when the first lender couldn't…read moreschedule an appraisal on time. Choosing Primelending was the best thing we could have done! The transaction ended up being very complex, but our Lending Officer Shannon Faught was amazing every step of the way. She responded to our questions quickly, was clear in her communication about next steps, and truly went above and beyond to ensure our transaction went smoothly and that we got to keep our rate despite some unanticipated challenges. Her local expertise and connections were so helpful in getting an accurate appraisal on our very rural property too. Shannon was friendly, professional, responsive, and truly a pleasure to work with. I also appreciated Primelending's very clear, understandable disclosures and electronic document submission platform. It made the process simple. I think people sometimes underestimate the importance of having a good lender when purchasing a home-we did at first-but you will do well to have Shannon and Primelending in your corner! We are so grateful for and happy with the service we received.

I called WaFd Bank in Fallon and spoke to the assistant manager. I wanted to withdraw cash from my…read moreUSAA account by using WaFd. I was told that the USAA debit would be immediate, but due to the amount, it would take a week for me to receive the cash. I said that I would be right in to do that. At the bank, the teller started the transaction. During the transaction, the branch manager, Georgia Harvey, abruptly stepped in and denied the request--solely because I didn't have an account there. When I asked to open one, she refused, saying I was "too aggressive." I asked for a written denial, and she took me to her office. Instead of providing the letter, she accused me of mocking her and clearly tried to provoke a reaction. I began recording and reminded her that the bank's cameras would show I hadn't said anything inappropriate. She threw my Military ID at me and called me an "A-hole" (all on my video). She also shouted "SEE YA" across the lobby as I left. There were no other customers present, thankfully. The WaFd assistant manager and clerk were respectful and professional. I completed the same transaction at US Bank without issue and opened a local account there. I submitted the video to WaFd corporate. Their response? They said my request exceeded their limit--completely ignoring the manager's behavior. That kind of deflection is unacceptable. Search YouTube for: "WaFd Rude Manager at Fallon NV"

Greeted when I came in and advised X would help me as soon as she got off the phone. Person…read moregreeting advised me to have a seat while she gazed at her computer screen. After about 6-7 minutes X hung up and asked how she could help. Advised I needed a Cashiers Check. " Our machine is broken." Could not screen gazer asked before having me wait? My money and I will go elsewhere

We worked with Tiffany to quote our home and vehicles. She went out of her way to help. She was…read moreknowledgeable and friendly. We would highly recommend this office.