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    Jackson Lake Lodge Pool Cantina and BBQ

    4.0 (2 reviews)
    Closed 11:00 am - 8:00 pm

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    3 years ago

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    20 days ago

    Good food but pricey. At least you're in the park. Fast service. Noisy, but that's to be expected.

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    Mastercraft Pool & Spa

    Mastercraft Pool & Spa

    3.5(8 reviews)
    115.3 mi
    $$

    As a GM to a hotel, I truly appreciate Master Craft Pool and Spa and everything they do for our…read morehotel. Their team is always kind, quick to respond, helpful, and very professional. They make it easy to get things taken care of and are always great to work with. Highly recommend!

    We researched tub brands and options for months and narrowed it to a Jacuzzi 355 Full Foam and a…read moreSundance Cameo which Scott Madrid(Scott is a liar) told us was Full Foam, we decided on the Cameo. Within a couple days of delivery we had a leak and we were instructed by Joe Hardy at MC to pull a panel and inspect for the leak. I asked Joe why there was loose fiberglass inside the unit and he informed me that Sundance had changed insulation. I immediately made it clear that we were told the unit would be full foam. We asked to return the tub but Scott wouldn't allow it, they tried to resolve the leak by offering us another unit with fiberglass insulation which we rejected. After getting a regional Sundance Rep involved it was decided we would get a replacement when Sundance converted back to foam insulation. We told them to come get the tub but Scott said they would leave it until the replacement was available. 15 months later Scott calls and says we'll be getting an all new tub new accessories, steps, cover, etc, that we'll have to pay $2312 for the swap(originally told there may be a $400 - $600 upgrade fee when the foam units are produced again). We pushed back and they lowered it to $1312. The original tub had the Extreme cover, and SmartTub pd $1000 for upgrade. Scott said they would take the SmartTub from our old tub and install it on the new tub. The replacement tub was delivered and set up by Chase and his partner, they did a HORRIBLE job!! Chase told me that he didn't have the promised matching steps and that this tub wouldn't have SmartTub. Before he left I decided to hold the $1312 check until those issues were resolved, at that time unaware of what we'd find that evening. We looked at the tub that evening and were shocked at all the things that Chase left in nonworking order. The interior lights would not turn on, two air valves were not functioning, one would barely move and the other would spin out of it's socket. I saw Chase playing with the knob that wouldn't turn while he was filling the tub but I wasn't aware that he was having issues with it until that evening when we inspected it. The cover was not installed correctly, the cover wouldn't seat on the tub rim and was too small for the tub, the skirt was to short to cover the acrylic, all 4 sides had over an inch of acrylic exposed to the sun. Cover strap brackets were mounted at inconsistent measurements, you could see from 30 feet away how crooked they were installed. I don't understand how an installer can walk away from an installation this bad and not say a word. We listed the issues in an email to Scott, Missing SmartTub($1000), wrong cover, air knobs not working, interior lighting not working, missing promised matching steps, etc., and got no response. I contacted Scott again letting him know we'd be out of town for a couple weeks and asked him again to get back with us. Waited almost 3 months(they are a few hours away and only come to our area once a month) and no response from Scott, and no service call. We called and told them to come get the tub and refund our money. Joe Hardy got involved and offered us $7500 of the $15,500 that we paid. After going back and forth with Joe, I contacted the BBB, Joe Hardy responded to the BBB lying about the insulation issue and reaffirming the $7500 refund, or offering to warranty and come fix the tub(this is after 5 months, why weren't they knocking on our door sooner?). We thought about it and decided we'd had enough of the lies and lousy customer service, and concluded we didn't want the stress of dealing with them for another 5 years. They refunded $7500 of the $15,500 and took the tub back. Look for an honest Dealer and consider not buying Sundance either. Sundance customer service offered no assistance other than to tell us to take it up with our reseller.

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    Mastercraft Pool & Spa
    Mastercraft Pool & Spa
    Mastercraft Pool & Spa

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    Pioneer Grill at Jackson Lake Lodge - The taco salad - was really great!

    Pioneer Grill at Jackson Lake Lodge

    3.4(144 reviews)
    0.0 mi
    $$

    The diner has a very old-school charm, which is part of its appeal. The food was alright, the hot…read moredog was perfectly fine, though nothing that will have me writing poetry about processed meat anytime soon. They do, however, serve some of the best fries I've had, which rather steals the hot dog's thunder. Would've liked relish, but who cares ! The coffee was excellent, and the shakes were gloriously large, thick, and unapologetically milky, complete with a proper straw sturdy enough to handle the challenge. The huckleberry milkshake and berry crumble were both spot on. The only downside was the service. There seemed to be a bit of a rush to clear plates, even while people were still eating, which adds an unexpected sense of urgency to a casual meal. Most of the staff appeared to be trainees, which may explain the occasional rough edges. With a little more polish, the experience would match the quality of the milkshakes rather nicely.

    This is a super cute 50's diner inside the Jackson Lake Lodge. We went for dinner one day and…read morebreakfast on another. This review is for our dinner our first night at the lodge, which was delicious and so fun. First of all, it's stated on their menu that their goal is to make 100%of their dishes in-house, which is admirable. I had a pulled pork sandwich and my partner had the burger, which he said was very good. The sandwich I ordered was so piled with pulled pork and slaw that there was no way I could pick it up, but ate it with a fork - very tender and delicious. They also have fun house sodas, like a huckleberry vanilla Dr. Pepper which I wish I could drink every day. My partner had the campfire root beer which had marshmallow syrup and something else and indeed was borderline like a s'mores soda. The highlight of our visit was our server, Kyle, who was so personable and friendly. He had just spent time in Chicago, so connected over that and he gave us some tips on where to stay in Cincinnati as I've always wanted to do a weekend there. Really a fabulous experience our first night at the lodge and nice to have an option that's low-key and casual.

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    Pioneer Grill at Jackson Lake Lodge - Retro diner vibes! Love it!

    Retro diner vibes! Love it!

    Pioneer Grill at Jackson Lake Lodge - Their Huckle-Brownie!! Omg the huckleberry ice cream here is INCREDIBLE!! Highly recommend!!

    Their Huckle-Brownie!! Omg the huckleberry ice cream here is INCREDIBLE!! Highly recommend!!

    Pioneer Grill at Jackson Lake Lodge - Dining Room

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    Dining Room

    Mural Room - Elk bolognese - was delicious!

    Mural Room

    3.0(182 reviews)
    0.0 mi
    $$$

    Yes, it was expensive, but we're from Chicago, so paid what I would expect for a nice piece of…read moreprime rib. The meat was cooked perfectly and served with a burgundy reduction on the side (there is a choice of sauce) and charred broccolini. I ordered mashed potatoes with it and got orzo in error, so then I was served a giant bowl of mashed potatoes that I really wish I could have finished. We had the cream of wild mushroom soup to start and it was amazing! My only beef is that they didn't have any fresh horseradish which should be a given with prime rib. The room is lovely - what you expect at the lodge - with an incredible view of the range and all the tables at the windows are 2-tops, so we lucked out. Our server was Leah and she was quite friendly and turns out she is close friends with Kyle who we had a great time with at the Pioneer Grill. She was also really sweet when we couldn't decide if we wanted another glass of wine, she offered to split us one and brought us 2 half glasses. They have different menus for lunch and dinner and saw they have butternut squash soup at lunch, which is my favorite. Hopefully we will be back at the lodge sometime and can try the lunch!

    Dinner With a (Partially Obstructed) View…read more... Dining at the Mural Room is something of a rite of passage for many visitors staying at Jackson Lake Lodge, and I can certainly understand the appeal. The setting is iconic, the murals themselves are impressive, and the restaurant is clearly intended to be the signature dining experience within the lodge. Unfortunately, while we enjoyed aspects of our meal, the overall experience didn't quite justify the premium positioning or pricing. The food itself was generally well executed, although the portions/sides were on the weaker side. The trout was nicely prepared, and the whole roasted chicken was flavorful and satisfying. The kitchen appears capable of producing quality dishes, which made the children's menu somewhat puzzling. It consisted primarily of the usual suspects--burgers, chicken tenders, hot dogs, and grilled cheese. Given the number of families staying at Jackson Lake Lodge and the thoughtfulness displayed in options on the adult menu, I expected something a bit more creative or reflective of the region. Cocktails proved to be somewhat hit or miss. The Huckleberry Lemonade was interesting and enjoyable, and several of the house cocktails utilizing herb- and flower-infused spirits were unique and well executed. The bar program seems to shine most when leaning into creative, regional-inspired drinks that the bartender(s) can simply execute to menu. On the other hand, the more traditional cocktails we sampled, including a Manhattan and a Martini, were underwhelming and suggested that the bar is considerably stronger at crafting house specialties than executing classics or going "off menu". We did not sample dessert, so I can't comment on that aspect of the menu. Service landed squarely in the middle for me. It was good by the standards of many restaurants and certainly pleasant enough, but it felt a step below what I expected from a restaurant marketed as the flagship dining venue of a premier national park lodge. Similarly, while the murals and surrounding architecture remain impressive, guests dining in the evening should be aware that the window shades are often lowered to reduce sun glare, which substantially diminishes what many people likely envision as the marquee attraction: enjoying dinner while taking in unobstructed views of the Tetons. Pricing also felt ambitious relative to portion sizes. Nothing was egregious, but there was a persistent sense throughout the meal that the restaurant was asking guests to pay a premium for the setting and reputation as much as for the dining experience itself. Final Thoughts: The Mural Room might be worth experiencing once, particularly for guests staying at Jackson Lake Lodge or those interested in its history. The food is competently prepared, the setting remains memorable, and some of the more inventive cocktails are genuinely enjoyable. However, I'd encourage diners to calibrate expectations. In my view, the Mural Room succeeds more as an iconic lodge dining room and experience than as a destination restaurant. Further, I might point you to the nearby Heron Lounge for equivalent views and service as well as a more reasonably priced (and maybe more approachable) menu. -AC

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    Mural Room
    Mural Room - Their NY Sirloin medium with mashed potatoes and peppercorn sauce - absolutely lovely!

    Their NY Sirloin medium with mashed potatoes and peppercorn sauce - absolutely lovely!

    Mural Room - Sunset at the Mural Room

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    Sunset at the Mural Room

    Jackson Lake Lodge Pool Cantina and BBQ - bbq - Updated August 2026

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