I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

Had to take my mom to the ER at Baptist Medical Center downtown…read more They were able to assist her very quickly and were able to get to a room within 30 minutes. All the nurses and staff were very friendly and helpful! Zero issues or complaints on my end! They decided to admit her after about 5 hours. She was moved to a hospital room around 12am. At her room all the nurses and staff were very friendly and helpful. They helped mom and was very patient with her because mom can have an unpleasant temper at times ( if you know what I mean). They never lost their composure and always stayed professional!!!! The hospital is somewhat difficult to learn how to get around but after a few days it was that bad. Advice: park in P2 garage and go to upper level 3. The covered walkway takes you from garage to second floor of the hospital. I definitely recommend this hospital! I have heart issues myself so if I had to come here for medical needs I would feel very uncomfortable with it!

I wish I could give 0 stars! My mother passed out several times that evening, and I called 911 at…read moreapproximately 8:07 p.m. The ambulance arrived around 8:20 p.m. We were told that we could not ride with her in the ambulance, but that we could follow behind to the hospital. When we arrived, we were instructed to go to the ER waiting room, let staff know who we were with, and that once my mother was placed in a room, we would be able to go to the back. While my sister and I were in the waiting room, a staff member called my mother's last name, told us she could now have two visitors, gave us a pass, and used her key card to let us in the back. Once we walked to the back, a tall man in scrubs immediately stopped us, put his hands up, and questioned why we were there. We explained that we had just been called and shown a visitor pass. He said we should not be there and then brought over another woman, who also spoke to us in an aggressive and dismissive manner. After we explained multiple times that we were following the instructions we had just been given, we were eventually allowed through. As we walked toward my mother's room, one of the EMTs grabbed my arm and said, "You know you're not supposed to follow us here." I told him I did not know anything about that, that I was only worried about my mother, and that we had followed the instructions given to us. He then became more aggressive and got in my face. This was an extremely upsetting experience. My mother was having a medical emergency, and instead of being treated with professionalism and compassion, my sister and I were met with hostility, aggression, and disrespect.

Amazing care, wonderful staff, I wouldn't go to another place after the great experience.read more

Just not a good experience No insurance so the staff treated me differently I felt…read more _________________

Was transferred her from an urgent care/ER when I needed an overnight stay ahead of an unplanned…read moresurgery. The whole nurse team treated me incredibly kind throughout my stay, especially when I told them I was nervous about some testing they were about to do. They kept me calm and treated me with the utmost care. Every person that I interacted with did honestly - the anesthesiologist, surgeon team, front desk, cafeteria workers (who went above and beyond to get me something to eat when the ordering system was down!) and even the person transporting me to the pre-op room! They were also incredibly knowledgeable and cared about me personally. I was in a room in the new tower apparently, which was very spacious and comfortable. There was a couch that converted into a makeshift bed for a visitor as well. I believe visiting hours are 9am-9pm. Coming back in for a post-op appointment was great as well. The front desk was helpful and pointed me in the right direction, and the medical assistant and doctor were professional and friendly. I would absolutely recommend UF Health North to anyone! Great experience.

This ER is hands down one of the best places to go if you ever need emergency care. From the front…read moredesk to the nurses and doctors in the back, everyone here truly cares, and you can see that in how hard they work every single day to help their patients.I have sickle cell disease, and unfortunately, this condition often carries a negative stereotype of drug-seeking behavior. I'm not saying that doesn't happen, but I am saying that not everyone who comes in for treatment is seeking drugs. What I appreciate most about the team here is that they always treat me with kindness, respect, and compassion--no matter how many times I've had to come in for care.

I was transported to the trauma unit under false pretences and every bit of dealing with this…read morehospital has been one of the worst experiences of my life. They stitched the smallest head wounds I had and didn't do anything for my larger head wounds. I felt like it was just done so a student could have someone to practice stitches on. When I returned to have my stitches removed, two out of the 5 were left and I had to pull them myself. I feel like I needed 10 to 12 stitches and they only did 5 and left a couple in my head because some blind ( probably hungover ) student didn't see them. My question was why didn't someone write down how many they put in my head so there could be no mistakes? Hey what do I know? My mother was a nurse for years and one of my brothers was a combat medic for years. I need someone that will be real with me and not make silly mistakes. These people are not that. I think any degree from "UF health" should probably not be taken very seriously. Edit: today they sent me a bill for 29,841.82. I was only in their care for roughly 6 hours from 2-30 am to 8-30 am. This is a joke of a hospital. I'm just gonna say it-- no one should ever be charged 5000 dollars an hour for medical services they cannot deny because they are unconscious. Lawsuits need to happen and I'm thinking about one myself

ER was a total nightmare ,terror!!!!My poor 85 year old mother had to lay with prisoners escorted…read moreby police,some homeless screaming and sneezing really loud 5x at a time!!!!!bloody beds that sheets were not changed for hours. A psycho that tried to leave his bed and argued with security. It felt like a third world country ER!! Please do not go there!!All that stress made my mothers blood pressure even worse!!! I still can not believe the nightmare we had to indulge!!!

Dr. Henley as well as Ella at the front desk did an amazing job with my first time visit. I love…read morehow Dr. Henley took his time with explaining everything to me regarding my treatment and the care he provided was simply amazing including Ella treatment at the front desk. I definitely left feeling like part of the family and I would definitely recommend anybody who are in need of Chiropractic care to go see Dr. Henley and Ella at this location u will NOT be disappointed.

I highly recommend the Injury Care Center! The quality of care is outstanding! I was fortunate…read moreenough to be treated by Dr. Lowery. As a result, I'm in a much better place physically. All the employees at the Southside location are nice, helpful, professional and caring! Hours are accommodating. Julie Lepper

I absolutely love the care I get at the Mayo Clinic. I see Dr. Shearer and she is the most pleasant…read moreDr I've ever encountered in my life. She is very thorough and I love that they work with the Mayo Clinic so you get top-notch care on every aspect of your health I've never sat more than 15 minutes in the waiting area. And when you get to check out, they are super helpful and help you set up your next appointment. I know there could be a waiting list to get in the Mayo Clinic primary care, but I highly suggest getting on that waiting list because it's the best type of car I've ever had in my entire life

This is my first time here and the facility is so nice and clean and bright. There's comfortable…read moreseating in the waiting room in the minute. I walked in. I was able to check in for my appointment for a blood draw to be followed by an x-ray. I didn't get to sit three minutes and I was called for the blood draw lol. I was not by such a lovely woman who listened when I said I bruise easily and used a butterfly draw to make it easier. Just a prick. Seamless and quick then I walked out to check in for the x-ray where the experience was similar. I hope I can come to this facility again for some future things like mammograms, x-rays, and bloodwork. I would like to permanently break up with Labcorp. Employees here have all been free, friendly and helpful. The quality of care so far has been excellent.

worse decision of my life!!! almost died from blood clots caused by ablation!!! absolutely terrible…read morechoice for care..

I'm sorry I meant to say ablation. I had quite a few ablations at your office over a period of…read moreprobably 3 to maybe 4 years, Covid occurred and slowed up treatment. I got to know your office, your wonderful employees and some of your opinions quite well. In the time that I took to write a response to you. I spoke with a few friends, who had terrible varicose veins, and had come to see you. Do you know they had less work done than I did! Me a person who had no varicose veins, but far superior insurance to my friends. That blows my mind. They were a little surprised about much work you had done on someone who just wanted to get rid of spider veins. Now you mention ulterior motive, I guess I do have an ulterior motive and that ulterior motive is I DO NOT want anybody else to get ablation work done without knowing that there are sometimes negative results. Do you research and dig deep, a lot of the online information is not always up-to-date...Get a few opinions. Had I known that my desire to get rid of spider veins may result in foot issues or circulatory issues later I never would've done this. Or allowed as many oblations as were done. When I published this post, and I meant to take out the information about your tacky political commercials, my mistake, I apologize but you're a Doctor! you took a Hippocratic oath to do no harm, as was your slogan ...real turn off. I like my Doctors a display empathy and do no harm, Medical Professionals should enrich their communities not ride the current bandwagon of harm politics.

The nurses and doctors here have amazing bedside manner and are incredibly knowledgeable. I did…read moreencounter one rude receptionist, but another receptionist was very kind and helpful. Dr. Barakat, in particular, is exceptionally patient, skilled, and compassionate. I would highly recommend him.

Doctors, nurses and aids we're knowledgeable and very compassionate. Very pleased and would not…read morehesitate to recommend to others.

Long wait but worth it. Dr Daher did a good job diagnosing by condition. BRAVO ZULU !!!read more

I recently selected Family Medical Centers - Southside as my new primary care location. I was…read morecompletely and totally impressed with Dr. Daher and her entire team of medical professionals. Dr. Daher took her time with me, asked me pertinent questions, focused on my medical needs, listened to my questions, provided excellent care and clear instructions. I stole some of this from another patient because I am enamored with the care I received. I'm not sure about the negative reviews and their experiences but I am happy to be with Dr. Daher. I'm impressed with her knowledge and processes and have referred her to family and friends. Highly recommend!!!