Wonderful delightful staff. Everyone was smiling and very kind to me and my husband. We both were…read morevery sick. NP Michelle was great. She asked questions and listened to us both about our concerns. We both are now feeling so much better! The clinic is bright and clean. Very clean! All around, a very good experience. The best Urgent Care we've ever been to. And since our NP moved away, we will be establishing Primary Care here, as well. My only complaint would be that they need chairs without arms in the exam rooms, for those of us who have wide hips. But still, the absolute best Urgent Care Clinic in Jville that we have visited in all our years of living here. That would be 17 years. Thank You Star Clinic Staff! P.S. the copay here was only $12! (For each of us. Normally it's at least 24!)

3 days on waiting for 1 paper.. ridiculous..omfg... bad bad bad would NOT recommend to any one.. if…read moreit meds go somewhere else

Mike wall diagnosed me with pneumonia. As it turns out I was having a "silent" heart attack. Ended…read moreup in the hospital in new Bern. Draw your own conclusions. Do not recommend.

Sign says urgent care but they are not was told we needed an appointment. Next available…read moreappointment wasn't for a week. They need to change the sign

This is the best urgent care in Jacksonville. Short wait times and staff who actually care.read more

I called with questions after my son was seen last week for a virus. The ladies I ended up speaking…read morewith told me I had not come in to be seen there despite me confirming the location and giving very specific details of my visit. They refused to answer my questions unless I drove 40 minutes to bring them the paperwork they printed out for me at the visit to prove to them that my son was actually a patient. They mentioned new systems however in no scenario should you ever just not have patients records and be argumentative about it. The questions I was asking did not even require his chart - simply if there was an OTC medicine he could take at his age and weight (that I provided) for his cough/congestion as they did not prescribe one. We will be finding a new practice to use for our son.

Attentive care. Patiently asking questions and listening to my response. Very helpful.read more

Looking for an urgent care facility on maps to get my ear checked for a possible ruptured eardrum…read more Saw that this facility was labeled as an urgent care facility so I decided to try it out. Upon walking inside I was greeted by 2 dogs and then I went to the desk and tried to explain my reason for being there. Not even after getting 2 words out I was rudely interrupted and was told that it is not an urgent care facility. Upon reading reviews on yelp and seeing others label this place as an urgent care facility and appointments is crazy. I wasn't even offered the option to make an appointment, just got told to go away.

seeking prepped clearance for potential cancerous removal of breast tissue nurse dismissed me & ECG…read morewas misinterpreted go elsewhere! no compassion terrible attitude

this is an awful place want see my grandchild we are out of town on vacation nowhere does it say…read morethey don't see children under five they are the first place that comes up when searching for urgent care for kids the staff are extremely rude do not recommend

Professional. Kind. Caring. Everything you hope for in a medical facility. I was injured and on…read morevacation with no idea where to turn and 3 very nice nurses in Muttigans sent me here. I'm so grateful!! I received great care, the office staff bent over backwards to help. Thank you so much! If I could give 10 stars I would! Bev and Suki Ps nearly mended...

Staff was nice, however there was no doctor was actually on site, so they sent us home for a…read moretelemedicine appointment. I had a question about when we would get the link for the appointment and it was impossible to get through to a human through their call center so I had to drive back over there to ask. They finally texted us and saw us--the provider was nice but it was right at 5 pm- they promised they would send the prescription to the pharmacy before they closed, which was important because my child had an ear infection and was in pain but they did not send the prescription and the pharmacist said they were notoriously bad about that and had a generally poor opinion of the facility.

I was able to get as a walk-in for an irritated eye early morning. They accepted my insurance and I…read moreonly paid a copay. The staff is professional and friendly. The small clinic is clean with local photos on the walls. Kayla. A nurse practitioner thoroughly checked the eye and asked a lot of questions, before calling in a prescription. The experience was positive and reassuring. This small town clinic seems equipped to handle most non-emergency issues. I recommend and wouldn't hesitate to return.

If I could give negative stars I would. This is a business, not a place that cares about the…read morewellbeing of your child. We were promised test results within 24 hours and still do not have then after 6 days!! My son is very ill and they refused to give any treatment. If you have the option to go literally anywhere else, please do.

It's a sham of a Doctors office. The PA Elyse Lamont is very good. The office staff is a joke they…read moredon't return phone calls. Won't call in meds for antibiotics, after forcing to get labs they call and say the doctors insists on seeing for another visit fee. The doctor then says it wasn't any emergency. Maybe the worst unorganized, rude, least helpful doctor I have even been too in my 53 of life. I would give it less than no stars.....

I had a very disappointing experience at this urgent care. To start, I called multiple times…read morebeforehand to check the wait time and no one ever answered the phone. I even went to their sister location first and was turned away - but they made me an appointment here for 2:00 PM. I arrived at 1:45, checked in, and still didn't get taken back until 3:15. The staff was unfriendly and came across as rude throughout the entire visit. They also ran multiple tests without informing me or getting my consent, which resulted in unexpected charges of several hundred dollars. The doctor was dismissive, pushy, and did not listen to me as the patient. After my visit, I called to report side effects from the medication I was prescribed and was simply told to stop taking it - with no concern, no alternative suggestions, and no support. Overall, the lack of communication, long wait time despite an appointment, poor bedside manner, and surprise charges made this an extremely frustrating and unacceptable experience. I will not be returning.

Who enjoys a mammogram? Likely no one, but it's vital that we ensure we have our annual exam each…read moreyear. Having gone on 06-03-2025 to the Wilmington Health location in Jacksonville, NC, I have to admit that it's all about who your radiology technologist is regarding your entire experience. I was blessed to have been checked in by a very sweet and professional young lady once I entered the facility and had only sat down for a brief 4-5 minutes before the radiology technologist Laura called my name to come back. Laura was absolutely the best! She asked all of the required questions and then proceeded to have me undress and step up for the fun to begin. Her warm and genuine personality was my first indication that this was going to be a good experience. She spoke to me as if we'd been neighbors for years. During the exam we discussed hair, children, and grandchildren. Her easygoing and calming manner put me at ease and I actually enjoyed those 10 minutes while moving through the different positions for the imaging to take place. Laura is an exemplary example of the Wilmington Health organization. Her professionalism, compassion, and respectfulness was refreshing and comforting to me. Please let Laura know that her kindness does not go unnoticed or unappreciated. Pass along my gratitude to her for making me feel so welcomed and valued as a patient!

I've been in this waiting room a few times. The front desk ladies Ashia & Katie are very…read moreprofessional and do an amazing job!