1. Jacksonville Giants

    1. Jacksonville Giants

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    Jacksonville, FL

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    Recommended Reviews - Jacksonville Giants

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    14 years ago

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    8 years ago

    I am really looking forward to this season. The team is great and the dance teams of the Gems and Jewels ..... WOW!!! What talent.

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    EverBank Stadium - Victorious!

    EverBank Stadium

    3.9(189 reviews)
    0.4 miDowntown

    EverBank Stadium is honestly one of the easiest stadiums…read moreI've been to navigate. Getting around feels simple and efficient, and for a stadium, the food and drink prices really aren't nearly as outrageous as you'd expect. One thing I especially love is that it's actually IN Jacksonville instead of being built 20+ miles outside the city it's named after like so many other stadiums. The downtown location adds so much to the experience and makes game days/events feel connected to the city itself. Already excited to see what it looks like after the renovations because the future plans sound incredible. Also, huge shoutout to Steve C. in the Gallagher Club -- hands down the best bartender in the entire stadium. Friendly, fast, and always makes the experience even better.

    I recently contacted the Jacksonville Jaguars about purchasing season tickets and was specifically…read moreinterested in Section 130, Row C. I worked with Account Executive Gray Gibson, and after several conversations, we agreed those seats were perfect. They were one row behind our friends and were exactly what I wanted for a special gift for my husband. I was a serious buyer, prepared to spend nearly $6,000. I explained to Gray that I needed a few days before paying because I was waiting for the "clear to close" on my home purchase. We scheduled a call for Thursday, with payment planned for Friday. On Wednesday morning, Gray told me the seats were still available and said he would see about holding them. I asked to move our call up to Wednesday, but he told me there was no reason to do so if I wasn't paying that day. Based on that conversation, I believed the seats were being held for me. Ironically, later that afternoon I received my clear to close, meaning I was free to make the purchase. Unfortunately, Thursday morning Gray told me the seats were gone, along with the seats directly behind them. I was offered seats several rows farther back. I understand that other customers can purchase available seats. What I don't understand is why I was left with the impression that the seats were being held for me when they weren't. If I had been clearly told from the beginning that it was simply first come, first paid, I would have understood the risk and handled things differently. I also spoke with supervisor Chris Carter, but unfortunately there was no meaningful resolution. I repeatedly explained why Section 130 was important to me, yet the focus remained on trying to sell me other seats costing thousands of dollars that didn't meet my needs. This was supposed to be an exciting gift for my husband, and instead the experience completely ruined it. The Jaguars didn't just lose the sale of these seats--they lost a customer. Clear communication and customer service should matter just as much as making the sale.

    Photos
    EverBank Stadium - Sunset at a good game

    Sunset at a good game

    EverBank Stadium - From the north end zone

    From the north end zone

    EverBank Stadium - DuuuuuuVaaaaaalllllll.....

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    DuuuuuuVaaaaaalllllll.....

    Jacksonville Giants - sportsteams - Updated September 2026

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